Traditionally,
service and support have been thought of as resources you call on
when you have a problem or failure. The service and support tools
described in this section can help you to keep your server up and
running and also save you time.
Some of the capabilities that are provided by the Service Management tasks
are:
- Monitoring
servers
- Monitoring
logical partitions
- Communicating
with your service and support organization
- Enabling
remote support
Service
tasks can be used on your server to enable your
service environment. If
you are using logical partitions, the service tasks run in each
logical partition and work with the HMC as part of the service environment. The service tasks
that provide this function on the HMC for the POWER6 servers are located under Service Management.
Service
Management
Service Management tasks are used to help service personnel
to diagnose and repair problems on partitioned systems. The HMC gathers
various system management issues at one control point, allowing service
personnel to use the system management tasks to determine
an appropriate service strategy.
Service Management tasks let you view or work on errors logged against a system. You
can manage these errors here, and even be guided through a repair
of the problem!
|
