How to Use the HMC

  
8.2 Managing Hardware Inventory and Error Information
 
 

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Service Management Connectivity

Use the following Service Management tasks to configure:

  • Customer userid registration with the IBM Electronic Services website that enables the viewing of managed system and HMC data.
  • Email notification when serviceable events occur on the HMC or managed systems.
  • Immediate or Scheduled transmission of service information to IBM.

The Authorize User task allows you to associate your system with a user ID and allows access to system information through the Electronic Service Agent facility.

You must first register the userids you wish to use on the IBM Registration website at http://www.ibm.com/account/profile. These ids and the user initiating the request must have system administrator authority.

Once an ID has been registered, use the Authorize User task to associate the user ID to the managed system:

  1. In the Navigation Pane, select Service Management.
  2. In the Work Pane, select Authorize User.
  3. Enter the userid or userids previously registered above. You may send multiple requests, if required, for more than two userids.

This registers the users to use personalized Web functions that utilize information collected by IBM Electronic Service Agent. Registration is for the sending system only. Registration for endpoint systems must be done via the Electronic Service Agent website.

Keep in mind that user ID(s) that are registered will have administrator authority on the IBM Electronic Services website to the sending system and all systems that send information via this central system.

 
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