You must create an account on your
Apple device for mail, calendars, and contacts before you can connect
to the IBM Traveler server. This topic describes how to create the
account manually.
Before you begin
An Exchange ActiveSync account is required.
If you are using a device running Apple OS 3 and already have an Exchange
ActiveSync account configured on the device, then you must remove
the account before proceeding with the following steps.
Note: Apple devices using iOS4 and later allow more than
one Exchange ActiveSync account.
Procedure
- Open the Safari browser on your device,
and go to yourserver.com/traveler to
open the IBM Traveler user home page. The user status section
of the user home page shows the status of the user and any of the
user devices. If there are any error messages, they are shown in red
in this section. Depending on the errors, you may need to address
them before you can sync with the IBM Traveler server successfully.
- Press Home on the device to return to
the home screen.
- Select (iOS 11) .
- Populate the following fields, and then select Next.
- Email – Specify your mail address (for example,
yourname@yourcompany.com).
- Description – Specify a description, or leave the default.
- For Sign In or Configure Manually , populate the
following field and select Next.
- Password - Specify your HTTP password.
- Populate the following fields and select Next.
- Username - Specify your user login ID .
- Domain - Leave this field blank.
- Specify your server in the Server field. Tip: If
you use a proxy server, use the format yourproxyserver.com:port/servlet/traveler. For
example, for a IBM® Mobile Connect connection, specify
yourLMCserver.com:port/servlet/traveler.
- Select the applications you want to sync, and turn OFF the Reminder
application (as it is not supported by the service).
- Select Done.
Note: SSL is enabled by default. As a result, if SSL is not used, you must disable
it for the account. To do so, select , and then change Use SSL to OFF.
CAUTION:
If you are using Apple firmware version 2.x and want to retain
existing contact information, calendar information, or both on the device, make sure that you set
Contacts, Calendar, or both to
OFF. This avoids removing the existing information from the device.
Results
The new Exchange ActiveSync account is created in Mail,
Contacts, Calendars in your Settings application of your
device. Registration with the IBM Traveler server
begins immediately and mail, calendars, and contacts will begin to
appear shortly. Do not open your Inbox immediately after the
account is created as it causes additional syncing with the server
and prolongs the initial syncing.