Getting fixes

A product fix might be available to resolve your problem.

About this task

Instructions in this topic assume that you have a PTF or APAR number. If you do not know a PTF or APAR number that is likely to resolve your problem, see Searching the IBM Support site for known problems and solutions.

Procedure

  • If you have a PTF or APAR number but are unsure of whether it is applicable to your situation, search for the number on the IBM Support website. Read the description of the fix and decide if it can resolve your problem. If so, obtain the fix as described below.
  • Obtain fixes at the IBM Shopz website by searching for the PTF or APAR number. Follow the instructions to obtain the fix.
  • Optional: Subscribe to receive weekly email notifications about fixes and other IBM® Support information so that you learn of important fixes before you experience the problems with which they are associated. See Using the IBM My Notifications subscription service for more information.