Collecting data for specific types of Db2 problems

Depending on the type of Db2 problem that you are diagnosing, you might collect different types of diagnostic data.

Before you begin

If you contact IBM® Support regarding a Db2 problem, you might be asked to collect logs, data sets, and dumps that can help determine the source of your problem. Before a problem occurs, set up your z/OS® environment to collect diagnostic data. Collecting data before you open a support case can help expedite the problem resolution process.

About this task

Review the following topics to determine the type of diagnostic data that you might collect for your problem.

What to do next

If you cannot find documented procedures to correct the problem, contact IBM Support by following the instructions in Contacting IBM Support about Db2 problems.