PI58801: BULK UPDATE FOR ASSET ATTRIBUTES IN RAM 7.5.2.4 REDIRECTS TO BLANK PAGE

Rational Asset Manager 7.5.3
Rational Asset Manager 7.5.3.1
Rational Asset Manager 7.5.3.2
Rational Asset Manager 7.5.3.3
Rational Asset Manager 7.5.4
Rational Asset Manager 7.5.4.1
Rational Asset Manager 7.5.4.2
Rational Asset Manager 7.5.4.3
Rational Asset Manager 7.5.4.4
Rational Asset Manager 7.5.4.5
Rational Asset Manager 7.5.4.6
Rational Asset Manager 7.5.4.7
Rational Asset Manager 7.5.4.9
Rational Asset Manager 7.5.4.8
Rational Asset Manager 7.5.4.10

APAR status

• Closed as fixed if next.

Error description

• In RAM 7.5.2.4, the Bulk Asset Attribute Update for Assets
  doesn't work properly at the beginning. That is, the 'Change
  value for attribute' field is empty and the OK button to confirm
  changes is enabled. IF you click OK, the application redirects
  to a blank page.
  However, if you wait a little (Depending on how many assets you
  select), the  'Change value for attribute' field eventually
  loads with correct data and the OK button is disabled until you
  properly select a value.
  
  This might also depend on the performance of the server. Also
  being redirected to the blank page doesn't corrupt any assets.
  

Local fix

• The current workaround is to wait until the value of Change
  Value for Attribute is properly populated.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * none                                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * 1.Go to bulk update page                                     *
  * 2.Click on Attributes icon                                   *
  * 3.Don't choose any attribute, just click on OK button.       *
  * Result : redirect to blank page.                             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R752 PSN

     UP