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PI06339: A 64-bit install of the WebSphere Application Server Profile Management Tool may not launch on Windows 7

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Abstract:
    
    Attempts to run the Profile Management Tool (PMT) from a
    WebSphere Application Server 64-bit server install in Rational
    Application Developer v8.x may result in it not being launched.
    
    Problem:
    
    You install Rational Application Developer (RAD) 8.5.1 on a
    Windows 7 64-bit platform as an administrator and when you
    launch it as a non-admin user with the Windows 7 user access
    controls enabled then you notice that you are not able to run
    the Profile Management Tool PMT) for a 64-bit install of
    WebSphere Application Server.
    
    64-bit PMT was introduced as of WebSphere Application Server
    v7.0.0.23 via APAR PM58927:
    
    ADD 64 BIT Profile Management Tool(PMT) SUPPORT
    http://www.ibm.com/support/docview.wss?uid=swg1PM58927
    
    Prior to that the products 'Run Profile Management Tool' action
    would have been disabled with a 64-bit WebSphere Application
    Server v7 install.
    
    Steps to reproduce:
    
    1) Launch the product as non-admin user
    2) Select 'Window ? Preferences'
    3) Navigate to 'Server ? WebSphere Application Server'
    4) Ensure your existing WebSphere v7.0 runtime is selected, then
    click on 'Run Profile Management Tool' button
    
    Expected results: PMT GUI should launch to allow creation of new
    profiles.
    Actual results: PMT GUI does not appear.
    
    
    Local fix:
    
    Run ?WAS_HOME?\bin\ProfileManagement\pmt.bat from a command
    prompt started using 'Run As Administrator' on Windows 7.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the v7 WebSphere Test Environment on a 64-bit       *
    * platform.                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Profile Management Tool(PMT) wont launch for 64 bit WAS 7 in *
    * windows environment.                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • Modified the PMT launch behavior for WAS 7 in windows
    environment since this problem doesnt exist in any other OS.
    
    The fix for this APAR is included in Rational Application
    Developer v8.5.5.1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI06339

  • Reported component name

    RATL APP DEV WI

  • Reported component ID

    5724J1901

  • Reported release

    851

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-16

  • Closed date

    2014-07-25

  • Last modified date

    2014-07-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL APP DEV WI

  • Fixed component ID

    5724J1901

Applicable component levels

  • R855 PSY

       UP

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Document Information

Modified date:
13 October 2021