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IV99359: PREREQ SCANNER FAILS FOR PORTAL DESKTOP CLIENT ON WINDOWS 10

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • The Portal desktop client is supported on Windows 10 since
    6.3.0.6.
    https://www.ibm.com/software/reports/compatibility/clarity-repor
    ts/report/html/osForProduct?deliverableId=B75603F0DD3D11E6BD99EA
    2F360A757F&osPlatforms=Windows&duComponentIds=D011
    
    Running the prereq scanner manually from 6.3.0.6 or 6.3.0.7 for
    the Portal Desktop client (KCJ) fails on Windows 10 systems.
    
    RECREATE INSTRUCTIONS:
    1) Copy the prereqchecker directory from the 6.3.0.6 or 6.3.0.7
    base_windows64 media to a temporary directory on the Windows 10
    system.
    
    2) Run a command like the following:
    <TEMP>\prereqchecker\prereq_checker.bat "KCJ" detail
    PATH=C:\IBM\ITM
      outputDir=<TEMP>\PRS
    Where <TEMP> is the drive/path to the temporary directory from
    step 1.
    
    3) Notice that <TEMP>\PRS\result.txt contains the following line
    indicating that Windows 10 is not supported:
    
    OS Version  FAIL  Windows 10 Pro  regex{Windows 7
     (Enterprise|Professional|Ultimat...
    
    Approver Initials:    AS
    

Local fix

  • LOCAL FIX:Ø
    

Problem summary

  • The problem will be addressed in the next release.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV99359

  • Reported component name

    OMEG DIST INSTA

  • Reported component ID

    5608A41CI

  • Reported release

    630

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-08-28

  • Closed date

    2018-07-27

  • Last modified date

    2018-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
08 March 2023