LO56433: CANNOT CLICK URLS IN NOTES 8.5.2 WITH OS BROWSER

APAR status

• Closed as program error.

Error description

• Users report when clicking some links in the Notes client,
  nothing happens.
  When using the embedded browser it works, with the "default OS"
  browser, it
  doesn't.   We found this may have been caused by removing Google
  Chrome.
  
  Steps to reproduce:
  
  - In Notes standard client, go to File > Preference> Web Browser
  > "Use the
  default I have set for this operating system"
  - Install Google Chrome.   Chrome will set itself as the default
  browser.
  - Restart Notes and test a link to confirm it opens in Chrome.
  - Uninstall Chrome.
  NOTE:  Here when uninstalling Chrome, it prompts to reset the OS
  default.
  Leave this option blank and and do not choose a default
  browser.
  (This was tested with Firefox also installed)
  
  - Restart Notes and now when typing a URL in the address bar or
  clicking an
  http link, nothing happens.
  

Local fix

• Manually modify the following registry keys to remove Chrome and
  point it to
  iexplore.exe:
  
  HKEY_CLASSES_ROOT\http\shell\open\command\
  HKEY_CLASSES_ROOT\https\shell\open\command\
  
  HKCU\Software\Classes\http\shell\open\command\
  HKCU\Software\Classes\https\shell\open\command\
  

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# JSTN8BA25L.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NOTES CLIENT

• Fixed component ID

  5724E6255

Applicable component levels

• R852 PSN

     UP