IV10509: CANNOT INSTALL LMT/TAD4D AGENT ON PLATFORM HAVING VMWARE TOOLS 8.3.7.3827 (BUILD-341836)

APAR status

• Closed as program error.

Error description

• Cannot install LMT/TAd4d agent on platform having VMWare Tools
  8.3.7.3827 (build-341836)
  

Local fix

• Workaround
  ==========
  > Installer is checking for a 'vmware-guestd' process. This
  process
  > has  been renamed to 'vmtoolsd' in vmware tools package
  shipped with
  > ESX/ESXi
  > 4.x, ESX/ESXi 3.5 Update 2 and later. Can you please try the
  > following native workaround?
  >
  > # cp `which sleep` /tmp/vmware-guestd
  > # /tmp/vmware-guestd 30m &
  >
  > Now run the installer again..
  

Problem summary

• ****************************************************************
  * PROBLEM DESCRIPTION: Cannot install LMT/TAd4d agent on
  platform having VMWare Tools
  8.3.7.3827 (build-341836)
  ****************************************************************
  * RECOMMENDATION: Apply fix pack 2 for ILMT / TAD4D when
  available
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | fix pack | 7.2.2-TIV-ILMT-FP0002
   | fix pack | 7.2.2-TIV-TAD4D-FP0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV ASSET DIS 4

• Fixed component ID

  5724T4D00

Applicable component levels

• R722 PSY

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