Question & Answer
Question
Alcatel 5620 SAM probe : RecoveryFile property : Do environment variables get expanded?
Cause
$NCHOME and $OMNIHOME environment variables should not be used for probe specific properties or generic properties specific to the probe type.
Answer
Check to see if $NCHOME or $OMNIHOME is being used to specify the RecoveryFile in the probes property file;
e.g.
RecoveryFile: "$OMNIHOME/var/AlcatelSamRecovery"
Although the default behaviour is to use the given file, if the property is explicitly set, the $OMNIHOME variable is not expanded and the probe is unable to write to the RecoveryFile.
In general, only the common generic probe properties will expand environment variables such as $NCHOME and $OMNIHOME.
The recommendation is to always use the specific full path to the file or directory given in a probes property definition;
e.g.
RecoveryFile: "/opt/IBM/tivoli/netcool/omnibus/var/AlcatelSamRecovery"
Check that the file is recreated when the probe is running, and its permission's are correct for the probe user.
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Alcatel 5620 SAM","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0;8.1.0","Edition":"Edition Independent","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21596406