IBM Support

WebLogic Server with Maximo Unique IP Addresses

Troubleshooting


Problem

Users receive the error messag "Connection rejected, the server license allows connections from only 5 unique IP addresses".

Symptom

When the WebLogic Server starts, it reads the license for a unique IP/Computer. If the license is an evaluation license, it will allow only 5 unique IP addresses to connect. If it reaches that limit, any new users trying to connect to Maximo will receive the message: Connection rejected, the server license allows connections from only 5 unique IP addresses

Maximo users not able to connect to the application server

Cause

Evaluation license installed

Diagnosing The Problem

Locate and open your license.bea with a text editor from the bea folder e.g. C:\bea\ license.bea

If it shows the below example – that means you are using an evaluation license - noticed the unit ='5' - that is the unit of the unique 5 unique IP and the cause of the error:
Exampled of a 5 unique IP Addresses license:

<bea-licenses>
<license-group format="1.0" product="WebLogic Platform" release="9.2">
<license
component="2PC"
cpus="unvalued"
expiration="never"
ip="any"
licensee="BEA Evaluation Customer"
serial="616351266349-2030864056716"
type="SDK"
units="5"

Resolving The Problem

To correct this issue – simply download a new unlimited license directly from Oracle for WebLogic Server of your existing version/release via these two links by copying and pasting to a browser URL or do a web search for bea license if the link have changed.

http://www.oracle.com/us/support/licensecodes/bea/index.html

For this example – Stop the WebLogic Server - then download the LIC-WLI92.zip – rename the original license.bea file - replacing it with the renamed LIC-WLI92.txt to license.bea into the bea directory: e.g. C:\bea\ license.bea - then restart WebLogic - this should allow for unlimited IP address to connect.

Example of a unlimited IP Addresses license file:
<bea-licenses>
<license-group format="1.0" product="WebLogic Platform" release="9.2">
<license
component="2PC"
cpus="unvalued"
expiration="never"
ip="any"
licensee="Customer"
serial="454493271161-2645125852120"
type="RTK"
units="unlimited"

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.2.1;6.2.2;6.2.3;6.2.4;6.2.5;6.2.6;6.2.7;6.2.8;7.1;7.1.1;7.1.2;7.2;7.2.1;7.5","Edition":"Enterprise","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21418897

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