APAR status
Closed as program error.
Error description
Users report when clicking some links in the Notes client, nothing happens. When using the embedded browser it works, with the "default OS" browser, it doesn't. We found this may have been caused by removing Google Chrome. Steps to reproduce: - In Notes standard client, go to File > Preference> Web Browser > "Use the default I have set for this operating system" - Install Google Chrome. Chrome will set itself as the default browser. - Restart Notes and test a link to confirm it opens in Chrome. - Uninstall Chrome. NOTE: Here when uninstalling Chrome, it prompts to reset the OS default. Leave this option blank and and do not choose a default browser. (This was tested with Firefox also installed) - Restart Notes and now when typing a URL in the address bar or clicking an http link, nothing happens.
Local fix
Manually modify the following registry keys to remove Chrome and point it to iexplore.exe: HKEY_CLASSES_ROOT\http\shell\open\command\ HKEY_CLASSES_ROOT\https\shell\open\command\ HKCU\Software\Classes\http\shell\open\command\ HKCU\Software\Classes\https\shell\open\command\
Problem summary
A programming error was found and will be corrected in a future release.
Problem conclusion
A programming error was found and will be corrected in a future release.
Temporary fix
Comments
This APAR is associated with SPR# JSTN8BA25L.
APAR Information
APAR number
LO56433
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
852
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-11-16
Closed date
2010-12-15
Last modified date
2010-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NOTES CLIENT
Fixed component ID
5724E6255
Applicable component levels
R852 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 December 2010