Error opening Analyst: "Analyst Server failed to start because it was unable to locate the Filesys.ini file"

Technote (troubleshooting)


Problem(Abstract)

Unable to open Analyst or/and access Contributor applications

Symptom

The following error is displayed when trying to open Analyst or/and access Contributor applications :

"Analyst Server failed to start because it was unable to locate the Filesys.ini file:
\\<servername>\<parent_directory>\bin\Filesys.ini>"



Cause

The Main section in the beginning of Filesys.ini is missing or not correct.

Diagnosing the problem

Filesys.ini path is correct / reachable and the user have full control on the folder.

Resolving the problem

Modify the filesys.ini in order to have the [Main] section first, at least the 7 lines below and before any libraries references :

[Main]
Libs=C:\Program Files\cognos\c8\bin\LIBS.TAB
MaxUsers=5
Locks=C:\Program Files\cognos\c8\bin\Locks\locks.log
Logins=C:\Program Files\cognos\c8\bin\Locks\logins.log
UGR=C:\Program Files\cognos\c8\bin\UGR.TAB
Padlocks=C:\Program Files\cognos\c8\bin\PADLOCKS.TAB

You can also copy the file from another valid installation.


Related information

Same error

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Document information


More support for:

Cognos 8 Planning
Analyst

Software version:

8.1, 8.2, 8.3, 8.4, 8.4.1, 10.1

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1502236

Modified date:

2011-06-09

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