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Error while check-out with errorcode 75

Technote (troubleshooting)


I am getting the message "Error while check-out with errorcode 75" when attempting to check out a license from the Sentinel License Manager server.

Resolving the problem

This problem has been reported to SPSS Development.

At this time the commuter license tool requires that the "My Documents" folder be located on a local drive or a mapped network drive. Please note that using a mapped network drive may produce errors in the client application should the "My Documents" folder be inaccessable (such as when you remove a laptop from the local area network which hosts the mapped drive).

Modeler 13.0, Statistics 18, and AMOS 18 have all been altered to not need access to the current user's "My Documents" folder in order to check out a commuter license.

Related information

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Historical Number


Document information

More support for: SPSS Statistics

Software version: 18.0

Operating system(s): Windows

Reference #: 1481534

Modified date: 07 September 2016

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