[E US00055] Unable to create LOGINS.LOG file (code=10101 0) Check the Logins= and Locks= Parameter in FILSYS.ini

Technote (troubleshooting)


Problem(Abstract)

User get following error messages after start Planning Analyst 10.1 on a Windows 2008 R2 system:

[E US00055] Unable to create LOGINS.LOG file (code=10101 0)
Check the Logins= and Locks= Parameter in FILSYS.ini

Symptom

The user, who installed Planning on the Windows 2008 R2 system, can start Planning Analyst without an error messages.

An other user, who do not installed Planning on this machine, get an error messages after start the Planning Analyst.


Environment

Planning 10.1

Windows 2008 R2


Resolving the problem

Give user who get the error message read and write permission to .\Cognos\c10\bin folder. If a UNC path is used, check the "Share" permissions also.

If you are using fully qualified domain name, then modify the filesys.ini and change the servername to be fully qualified.


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Document information


More support for:

Cognos 8 Planning
Analyst

Software version:

10.1

Operating system(s):

Windows

Reference #:

1470364

Modified date:

2011-10-05

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