Get KFWITM217E Request error: SQL1_CreateRequest failed, rc=202 on the TEMA agent panels.

Technote (troubleshooting)


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Problem(Abstract)

Get KFWITM217E Request error: SQL1_CreateRequest failed, rc=202 on the WAS agent TEMA panels.

Symptom

You will see KFWITM217E error messages with rc=202 on the WAS agent panels. See screenshot here in this Technote.


Cause

This is caused due to incorrect application support on the TEMS and TEPS.

Environment

ITM 6.2.x with ITCAM 6.1 FP5 or higher.

Diagnosing the problem

Put the TEMS in debug mode, and look for "Column missing" messages in the TEMS logs.

Resolving the problem

This is what you'll see in one more of the WAS TEMA agent panels. See sample screenshot below.



To resolve this problem, reinstall the application support on the TEMS and TEPS for the last Interim Fix or Fix pack you used. Put the TEMS in debug mode and make sure there are no "Missing Columns" messages in the logs.

Reinstalling the right app support levels and then restarting the TEMS and TEPS resolves this problem.


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Composite Application Manager for Web Resources ITCAM for Web Resources (WAS TEMA) AIX, HP-UX, Linux, Solaris, Windows 6.1, 6.2
Systems and Asset Management Tivoli Composite Application Manager for Application Diagnostics ITCAM for APPLICATION DIAGNOSTICS Agent for WebSphere AIX, AIX 64bit, AIX 6.1, HP-UX, Linux, Solaris, Windows 7.1

Product Alias/Synonym

TEMA ITCAM ITCAMAD ITCAMAD71 ITCAM for Application Diagnostics Web Resources

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Document information


More support for:

Tivoli Composite Application Manager for WebSphere
ITCAM for WebSphere (Dist TEMA)

Software version:

6.1, 6.2, 7.0

Operating system(s):

AIX, AIX 6.1, HP-UX, Linux, Solaris, Windows

Reference #:

1448084

Modified date:

2010-10-07

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