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Collecting Data: TEPS (Tivoli Enterprise Portal Server) with Trace for diagnosing SOA as SDMS evaluator

Question & Answer


Question

Instruction to capture TEPS data with trace. This trace is to use as SDMS (SOA Domain Management Server) evaluator, specifically.

Answer




1. Enable tracing using the instructions below :
(There are 2 ways to do this. Choose one of the following to enable tracing.)
Using GUIFrom MTEMS (Manage Tivoli Enterprise Monitoring Services utility) :
  1. Right click on Tivoli Enterprise Portal Server
  2. Select Advanced -> Edit trace parms...
  3. From the "Trace Parameters" pop up window, from the drop down list of "Enter RAS1 Filters:", select "ERROR (UNIT:TepsQueryHelper ALL) (UNIT:EvaluatorHolderImpl ALL) (UNIT:KD4EVAL ALL)"
  4. Select OK (to implement the change)
Edit Property file
  1. Open following file :
    • Windows : <ITM_HOME>\CNPS\kfwenv
    • Unix : <ITM_HOME>/config/cq.ini
  2. Edit to set the value for KBB_RAS1 as following and save it.
    KBB_RAS1 = ERROR (UNIT:TepsQueryHelper ALL) (UNIT:EvaluatorHolderImpl ALL) (UNIT:KD4EVAL ALL)
    (Caution : Make sure that the value of KBB_RAS1 is
    not enclosed in any - single or double - quotes).

2. Restart the TEPS for the new trace setting to take affect.

3. Allow the system to run for a minimum of 5 minutes, and then reproduce the issue. This will ensure that the trace includes a full interrogation of all agents.

4. Collect (zip up) and send the following directory.
From TEPS installed System * Windows : <ITM_HOME>\CNPSJ\profiles\ITMProfile\logs\ITMServer
* Unix : <ITM_HOME>/<platform>/iw/profiles/ITMProfile/logs/ITMServer

5. Disable TEPS (Tivoli Enterprise Portal Server) trace setting.



1. Disable tracing using the instructions below.
(There are 2 ways to do this. Choose one of the following to disable tracing.)
Using GUIFrom MTEMS (Manage Tivoli Enterprise Monitoring Services utility) :
  1. Right click on Tivoli Enterprise Portal Server
  2. Select Advanced -> Edit trace parms...
  3. From the "Trace Parameters" pop up window, from the drop down list of "Enter RAS1 Filters:", select "ERROR"
  4. Select OK (to implement the change)
  5. Select "Yes" (to recycle the service)
Edit Property file
  1. Open following file :
    • Windows : <ITM_HOME>\CNPS\kfwenv
    • Unix : <ITM_HOME>/config/cq.ini
  2. Edit to set the value for KBB_RAS1 as follows and save it.
    KBB_RAS1 = ERROR
    (Caution : Make sure that the value of KBB_RAS1 is
    not enclosed in any - single or double - quotes).

2. Restart the TEPS for the new trace setting to take affect.

[{"Product":{"code":"SS3PHK","label":"Tivoli Composite Application Manager for SOA"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ITCAM for SOA (Dist)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.2;7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

ITCAM for SOA

Document Information

Modified date:
17 June 2018

UID

swg21422652