UDA-SQL-0569 - Unable to load the driver manager library (db2cli.dll)

Technote (troubleshooting)


Problem(Abstract)

Datasource connections in Cognos Connection are not working. Testing the Datasource fails.

Symptom

In the cogserver.log are messages like UDA-SQL-0569 Unable to load the driver manager library (db2cli.dll) and UDA-SQL-0571 The operating system returned an error message ( No such file or directory ).


Cause

Cygwin is installed on a Windows Server and the bin directory is added to the PATH Variable.

Environment

Windows, Cygwin

Diagnosing the problem

Check the cogserver.log for the messages: UDA-SQL-0569 Unable to load the driver manager library (db2cli.dll) and UDA-SQL-0571 The operating system returned an error message ( No such file or directory ).

Resolving the problem

Request your Systemadministrator to remove the cygwin\bin entry from the Environment Variable PATH in the System Properties --> Advanced --> Environment Variables.

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos Business Intelligence Install and Config Windows 8.4

Document information


More support for:

Cognos 8 Business Intelligence
Install and Config

Software version:

8.4

Operating system(s):

Windows

Software edition:

All Editions

Reference #:

1380741

Modified date:

2009-08-24

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