Unable to Launch Page Designer within SilverStream Designer

Technote (troubleshooting)


Problem(Abstract)


Unable to launch com.sssw.ui.pagedesigner - Error: com.quallaby.proviso.pagecontrols.PVRcBaseDSOMediator; Local class not compatible...(java.io.InvalidClassException)

Symptom

Error message when running Designer within SilverStream Designer in the Pages section against any page prefixed with PVLs_AP


Cause


Missing Windows Environment Variable for AGCLASSPATH & import of DVChartStyles.jar, jcschart40.jar, and xerces.jar files


Resolving the problem

On Windows desktop, right click My Computer, Properties, Advanced tab, Environment Variables, and set the following;

New, Variable name = AGCLASSPATH, Variable value = C:\ProgramFiles\SilverStream\eXtendAppServer\lib\DVChartStyles.jar;C:\ProgramFiles\SilverStream\eXtendAppServer\lib\jcschart40.jar;C:\Program Files\SilverStream\eXtendAppServer\lib\xerces.jar

In SilverStream Designer, navigate to EJB JARs & Media under PV, and save each of the 3 jar files to the correct SilverStream\eXtendAppServer\lib directory.




Ensure your path is correct when saving the jar files;



Restart SilverStream Designer for changes to take effect.

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Document information


More support for:

Netcool/Proviso
DataView

Software version:

4.4.3

Operating system(s):

Solaris

Software edition:

All Editions

Reference #:

1351698

Modified date:

2009-07-30

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