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Unable to Launch Page Designer within SilverStream Designer

Technote (troubleshooting)


Unable to launch com.sssw.ui.pagedesigner - Error: com.quallaby.proviso.pagecontrols.PVRcBaseDSOMediator; Local class not compatible...(


Error message when running Designer within SilverStream Designer in the Pages section against any page prefixed with PVLs_AP


Missing Windows Environment Variable for AGCLASSPATH & import of DVChartStyles.jar, jcschart40.jar, and xerces.jar files

Resolving the problem

On Windows desktop, right click My Computer, Properties, Advanced tab, Environment Variables, and set the following;

New, Variable name = AGCLASSPATH, Variable value = C:\ProgramFiles\SilverStream\eXtendAppServer\lib\DVChartStyles.jar;C:\ProgramFiles\SilverStream\eXtendAppServer\lib\jcschart40.jar;C:\Program Files\SilverStream\eXtendAppServer\lib\xerces.jar

In SilverStream Designer, navigate to EJB JARs & Media under PV, and save each of the 3 jar files to the correct SilverStream\eXtendAppServer\lib directory.

Ensure your path is correct when saving the jar files;

Restart SilverStream Designer for changes to take effect.

Document information

More support for: Netcool/Proviso

Software version: 4.4.3

Operating system(s): Solaris

Software edition: All Editions

Reference #: 1351698

Modified date: 2009-07-30