CAM-CRP-1132 Error When Trying to Save FM Configuration

Technote (troubleshooting)


Problem(Abstract)

Receive error when trying to save Framework Manager Configuration.

Symptom

[ERROR] CAM-CRP-1132 An error occurred while attempting to request certificate from the Certificate Authority. Unable to connect to the Certificate Authority service. Ensure that the Content Manager computer is configured and that the Cognos 8 services on it are currently running. Reason: javax.net.ssl. SSLHandshakeException: Received fatal alert: handshake_failure

Cause

Gateway URI in FM configuration was set to an Alias

Resolving the problem

Use the Gateway URI information from the Cognos Configuration on the server.

Steps:
  • Open Cognos Configuration from Cognos Server
  • Cut Gateway URI information
  • Open Cognos Configuration from FM install
  • Paste Gateway URI information from the Server

Historical Number

1040817

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Document information


More support for:

Cognos 8 Business Intelligence
Framework Manager

Software version:

8.3

Operating system(s):

Windows

Reference #:

1343209

Modified date:

2008-12-02

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