List of error messages which will return in the Log on page of Cognos connection

Technote (troubleshooting)


This document provides error messages user will get in the 'Log on' page of Cognos Connection.

The below is a list of error message which Cognos 8 will return if the log on was not successful.


# Section: CAP
# Description:
CAM_CAP_OLD_PASSWORD = Old password:
CAM_CAP_NEW_PASSWORD = New password:
CAM_CAP_CONFIRM_NEW_PASSWORD = Confirm the new password:
CAM_CAP_COULD_NOT_AUTHENTICATE_USER = Unable to authenticate a user. Please contact your security administrator.
CAM_CAP_ACCOUNT_DISABLED = The account is disabled. Please contact your security administrator.
CAM_CAP_PASSWORD_EXPIRED = Your password has expired. Please contact your security administrator.
CAM_CAP_USER_NOT_ALLOWED_ACCESS = The user cannot access the application at this time.
CAM_CAP_RETRY_AFTER_SET_NEW_PASSWORD = Password has been changed successfully. Please try to log in again with the new password.
CAM_CAP_INTERNAL_ERROR = Internal error.
CAM_CAP_ACCOUNT_LOCKED_OUT = The account is locked out. Please contact your security administrator.
CAM_CAP_INIT_FAILED = Unable to initialize the provider.
CAM_CAP_SELECT_NS = Please select a namespace for authentication.
CAM_CAP_TICKET_EXPIRED = The ticket has expired.
CAM_CAP_INVALID_TICKET = The ticket is invalid.
CAM_CAP_TICKET_SERVER_DOWN = The ticket server is not running.
CAM_CAP_USER_NAME_EMPTY = A user name was not entered.
CAM_CAP_EMPTY_PWD_NOT_ALLOWED = An empty password cannot be used for this namespace.
CAM_CAP_PLEASE_ENTER_PWD = Please provide a password.
CAM_CAP_INVALID_CREDENTIALS = The provided credentials are invalid.
CAM_CAP_PROVIDE_CREDENTIALS_FOR_USER = Please provide credentials for the user '{0}', in the namespace '{1}'.
CAM_CAP_SESSION_EXPIRED = Your session has expired.
CAM_CAP_VISA_CONTAINS_INVALID_CREDENTIALS = The passport visa for namespace '{0}' contains invalid credentials.
CAM_CAP_SELECT_ONE_OR_MORE_ROLES = Select one or more roles for this session, or choose not to select any roles. Your access permissions will depend on the roles you select.
CAM_CAP_NO_AVAILABLE_ROLES = There are no roles available.
CAM_CAP_INFO_FOR_USER_COULD_NOT_BE_RETRIEVED = Unable to authenticate the user because the authentication information could not be retrieved. Please contact your administrator.
CAM_CAP_COULD_NOT_GENERATE_TC = CAM is unable to create trusted credentials. Please contact your administrator.
CAM_CAP_COULD_NOT_GENERATE_CREDENTIALS = CAM is unable to create credentials. Please contact your administrator.
CAM_CAP_TYPE_CREDENTIALS_FOR_AUTH = Please type your credentials for authentication.
CAM_CAP_TYPE_CREDENTIALS_FOR_REPORTS = Please enter credentials to be used by Cognos 8 for off-line/scheduled functions.
CAM_CAP_SPECIFIED_OLD_PASSWORD_INCORRECT = The specified old password is not correct.
CAM_CAP_SPECIFIED_NEW_INCORRECT = The specified new password does not comply with the requirements.
CAM_CAP_YOUR_PASSWORD_HAS_EXPIRED = Your password has expired. Please change it.
CAM_CAP_YOUR_PASSWORD_LENGHT_INCORRECT = Your password cannot contain more than '{0}' characters.
CAM_CAP_INVALID_DOMAIN_IN_USER_NAME = A user from domain '{0}' is unable to log on in the current namespace.
CAM_CAP_SELECT_USERDN = Select one user DN from the list of DNs that matched the lookup criteria. Re-enter the password.
CAM_CAP_COULD_NOT_CONVERT_CREDENTIALS = Unable to convert credentials using code page '{0}'
CAM_CAP_ACCOUNT_EXPIRED = The account is expired. Please contact your security administrator.
CAM_CAP_USER_ACCESS_RESTRICTED = Unable to authenticate. The supplied credentials do not allow access to Cognos 8.


Cognos 8.2

Related documents:

C:\Program Files\cognos\c8\webapps\p2pd\WEB-INF\classes\

Related information

C:\Program Files\cognos\c8\webapps\p2pd\WEB-INF\classes\

Historical Number


Document information

More support for:

Cognos 8 Business Intelligence
Cognos Connection

Software version:


Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:


Modified date:


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