Report Studio fails to open from Cognos Connection:

Technote (troubleshooting)


Problem(Abstract)

Unable to open Report Studio from Cognos Connection. Clicking the Report Studio link opens the Select a Package window, but selecting the package causes the page to go blank, and Report Studio does not appear. Note: Holding down the left "CTRL" button while performing the above causes Report Studio to work.

Resolving the problem

A pop-up blocker is blocking report studio as a popup. Modify the configuration of the pop-up blocker to allow popups from the Cognos product web site.

Cross Reference information
Segment Product Component Platform Version Edition
Business Analytics Cognos 8 Business Intelligence Analysis Studio
Business Analytics Cognos 8 Business Intelligence Cognos Connection
Business Analytics Cognos 8 Business Intelligence Install and Config
Business Analytics Cognos 8 Business Intelligence Report Studio
Business Analytics Cognos ReportNet ReportNet

Historical Number

1003125

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Document information


More support for:

Cognos ReportNet
ReportNet

Software version:

Cognos 8 BI Analysis Studio 8.1, Cognos 8 BI Cognos Connection 8.1, Cognos 8 BI Install and Config 8.1, Cognos 8 BI Report Studio 8.1, Cognos 8 BI Report Studio 8.2, Cognos ReportNet 1.02MR1, Cognos ReportNet 1.1, Cognos ReportNet 1.1MR2, Cognos ReportNet 1.1MR3

Operating system(s):

All, Win, Win2000, Windows, linuxi386

Reference #:

1335458

Modified date:

2007-09-13

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