IBM Support

Error - You Are Not Authorized to Access this Page

Technote (troubleshooting)



PowerPlay Enterprise Server: 6.61 - (627)

When logging into or opening NewsItems in Upfront the following error is returned:

"Error - You are not authorized to access this page."


IIS Webserver on Windows NT

Resolving the problem

If using Active Server Pages, confirm the PPES virtual directories are configured correctly and that the default.htm and default.asp files are enabled for IIS.

For the virtual directory configuration for PPES, refer to the PowerPlay Enterprise Server Installation
and Configuration Guide; for IIS's default.htm and default.asp configuration perform the following steps :

1. Open Internet Service Manager
2. Right-click on 'Default Website' and select Properties.
3. Select the Documents tab
4. Confirm 'default.htm' and 'default.asp' are listed in the Documents tab and that "Enable Default Document" check box is turned on.

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics CognosReportNet CognosReportNet
Business Analytics Cognos Series 7 Upfront

Historical Number


Document information

More support for: Cognos Series 7

Software version: Cognos ReportNet 1.1MR2, Upfront 6.00

Operating system(s): Windows

Reference #: 1332164

Modified date: 12 September 2014