Maximo Upgrade Resources

Technote (troubleshooting)


Problem(Abstract)

This technote provides information on the various Maximo upgrade programs.

Resolving the problem


Latest News

On September 13, 2013, IBM Software released the Maximo Asset Management and Maximo Asset Management Essentials 7.5.0.5 fix pack.

On May 31, 2013, IBM Software released the Base Services 7.1.1.12 fix pack for Maximo Asset Management, Maximo Asset Management Essentials, and Tivoli Asset Management for IT.

Upgrade Considerations

Upgrading to Maximo Asset Management 7.5

On April 29th, 2011, IBM released Maximo Asset Management 7.5. IBM Support strongly recommends that you thoroughly review the Maximo 7.1 to 7.5 Upgrade Guide below for complete upgrade details and instructions prior to starting any 7.5 upgrade effort. This upgrade information is provided for upgrading from Maximo Asset Management 7.1 deployments that include Maximo Base Services fix pack 7.1.1.7, fix pack 7.1.1.8, fix pack 7.1.1.9, fix pack 7.1.1.10, fix pack 7.1.1.11, and fix pack 7.1.1.12. On September 13th, 2013, IBM released fix pack 7.5.0.5. On May 31st, 2013, IBM released fix pack 7.1.1.12.

Reporting options change in v7.5. Existing users of Actuate Reporting and Business Objects Crystal Reports need to evaluate their reporting options in the 7.5 release. v7.5 does not include the reporting integration code specific to Actuate and Crystal Reports and existing 5/6/7.1 report delivery and configuration options must be reviewed. For additional information, please click here.

The following 7.1 products do not currently have a 7.5 version equivalent. At this time, you cannot upgrade to 7.5 if you have any of the following 7.1 products:

  • Tivoli Provisioning Manager
  • Tivoli Service Automation Manager


Upgrading to Maximo Asset Management 7.1.1.12

When upgrading to 7.1.1.12, Maximo Support recommends that you review the Maximo 6 to 7 Upgrade Guide prior to attempting your upgrade. Your Maximo 6 system must be at 6.2.8 Fix Pack level
prior to upgrading to version 7.1. If you have an Industry Solution(s) installed to your system, use the Product Upgrade Requirements link in the version 7 Upgrade Requirements section below to determine your upgrade requirements.

Customers starting at Maximo versions 4 or 5 should ensure they have the latest Maximo 5 to IBM Maximo 6 upgrade program, version 6.5.1.1. If you have not requested this latest version of the Maximo 6 upgrade, you can order this new Maximo 6 upgrade media by completing the Maximo Product Request Form below.
Note the Maximo 6 to 7.1 and the 7.1 to 7.5 upgrades are components of the 7.1 or 7.5 product installation included when you download the product from Passport Advantage. There is no separate Upgrade media required for this part of the upgrade process. You use the Upgrade Request Form to request upgrade media for Maximo upgrades 3-4, 4-5, or 5-6.


Additional Upgrade Considerations

Effective April 23, 2011, IBM no longer provides the Oracle WebLogic Application Server media to existing and upgrading customers. Those customers that have deployed their existing system to Oracle WebLogic Server and are evaluating an upgrade to 7.5 may deploy to IBM WebSphere (provided at no additional cost) or obtain the WebLogic media from Oracle or an approved Oracle software vendor. Note that previous versions of WebLogic Application Server provided with Maximo Asset Management 5, 6, or 7.1 will not function and are not support for use with Maximo Asset Management 7.5. For additional information, please click here.



Product Upgrade Roadmaps

Maximo 6.2 to 7.1

The following steps outline a 6.2 to 7.1 upgrade path. If you are planning on upgrading to Maximo 7.5, you must review the 7.5 Product Upgrade section as the 7.5 upgrade roadmap and version requirements are different. If your system is currently Maximo 6.2, please note that Maximo 6.2.8 is the prerequisite/minimum version and patch you need to have applied prior to upgrading to 7.1. To upgrade from 6.2 to 7.1, you will follow this process:

  • Apply Maximo 6.2.8 Fix Pack
  • Install 7.1 which includes the 6-7 upgrade program
  • Apply Maximo Base Services 7.1.1.12 Fix Pack
  • Upgrade 6.2.8 to 7.1.1.12

Maximo 6.0/6.1 to v7.1

The following steps outline a 6.0/6.1 to 7.1 upgrade path. If you are planning on upgrading to Maximo 7.5, you must review the 7.5 Product Upgrade section as the 7.5 upgrade roadmap and version requirements are different. If your system is currently Maximo 6.0 or 6.1, please note that Maximo 6.2.8 is the prerequisite/minimum version and patch you need to have applied prior to upgrading to 7.1. To upgrade from 6.0/6.1 to 7.1, you will follow this process:

  • Install the 6.5.1.1 Upgrade Utilities
  • Install (unzip) the Maximo Upgrade 6.5.1.1 latest hotfix
  • Apply Maximo 6.2.8 Fix Pack
  • Install 7.1 which includes the 6-7 upgrade program
  • Apply Maximo Base Services 7.1.1.12 Fix Pack
  • Upgrade 6.2.8 to 7.1.1.12

Maximo 5 to 7.1

The following steps outline a Maximo 5 to 7.1 upgrade path. If you are planning on upgrading to Maximo 7.5, you must review the 7.5 Product Upgrade section as the 7.5 upgrade roadmap and version requirements are different. If your system is at Maximo 5.0, 5.1 or 5.2 Patch 04 (or lower), please note that 5.1 Patch 05 or 5.2 Patch 05 is the prerequisite/minimum version and patch you need to have applied prior to upgrading to 7.1. Many Maximo 5 customers can benefit from alternative upgrade options and are urged to contact their IBM Business Solutions Manager to discuss their specific upgrade options. To upgrade from v5 to 7.1, you will follow this process:

  • If Maximo 5.0, upgrade to 5.1.0 and run 5-6 Upgrade utilities
  • If Maximo 5.1.0, run 5-6 Upgrade utilities
  • If Maximo 5.1 Patch 01-Patch 04, upgrade to 5.1 Patch 05 and run 5-6 Upgrade utilities
  • If 5.2 Patch 04 or lower, apply 5.2 Patch 09 (5.2.9.1)
  • If 5.2 Patch 05 or higher, run 5-6 Upgrade utilities
  • Install the 6.5.1.1 Upgrade Utilities
  • Install (unzip) the Maximo Upgrade 6.5.1.1 latest hotfix
  • Apply Maximo 6.2.8 Fix Pack
  • Using the 5-6 upgrade utility, version 6.5.1.1, upgrade Maximo v5 to v6
  • Install 7.1 which includes the 6-7 upgrade program
  • Apply Maximo Base Services 7.1.1.12 Fix Pack
  • Upgrade 6.2.8 to 7.1.1.12

Maximo 4.1.1 to 7.1

The following steps outline a 4.1.1 to 7.1 upgrade path. If you are planning on upgrading to Maximo 7.5, you must review the 7.5 Product Upgrade section as the 7.5 upgrade roadmap and version requirements are different. If your system is at a lower version/patch level than 4.1.1, note that 4.1.1 Patch 08 is the prerequisite/minimum version and patch you need to have applied prior to upgrading to 7.1. Many Maximo 3 and 4 customers can benefit from alternative upgrade options and are urged to contact their IBM Business Solutions Manager to discuss their specific upgrade options. To upgrade from 4.1.1 to 7.1, you will follow this process:

  • Minimum requirement is Maximo 4.1.1 Patch 08
  • Utilizing the 4-5 upgrade utilities, upgrade 4.1.1 to 5.1.0
  • Install the 6.5.1.1 Upgrade Utilities
  • Install (unzip) the Maximo Upgrade 6.5.1.1 latest hotfix
  • Apply Maximo 6.2.8 Fix Pack
  • Using the 5-6 upgrade utility, version 6.5.1.1, upgrade Maximo v5 to v6
  • Install 7.1 which includes the 6-7 upgrade program
  • Apply Maximo Base Services 7.1.1.12 Fix Pack
  • Upgrade 6.2.8 to 7.1.1.12

When requesting the appropriate upgrade via the Maximo Product Request Form, please denote that you are upgrading from Maximo 4.1.1 to 7.1. This will ensure we provide you with the proper media and materials.
As the Maximo 5 patches are no longer available online, please indicate which v5 patches you require when you request the appropriate upgrade utilities.

version 7 Upgrade Requirements

Click here to view the requirements for upgrading to version 7.1 from v6 for various Maximo products including industry solutions. Please review all of the considerations and prerequisites that must be in place before upgrading.

Click here to view the part numbers for upgrading to version 7.x for various Maximo products including industry solutions.


7.5 Product Upgrade

If you are planning to upgrade to 7.5, your Maximo 7.1 will need to be at the Maximo Base Services fix pack 7.1.1.12 level before upgrading to version 7.5.0.5 (after installing/upgrading to 7.5). Additionally, there is no direct upgrade from earlier versions of Maximo v6 to Maximo 7.5.0.5. If you are on Maximo v6, the current upgrade path is 6.2.8>7.1.1.12>7.5>7.5.0.5.

If your deployment of Maximo has more than one product , Industry Solution, or add on installed, all must be upgraded to 7.5 before the deployment of Maximo 7.5 can be completed.

Although Maximo Support strongly recommends you review the entire 7.5 Upgrade Guide, a high level overview of the 7.1 to 7.5 upgrade process is:

  • Apply Maximo Base Services Fix Pack 7.1.1.12
  • Complete the Maximo 7.5 pre-upgrade tasks
  • Run the Maximo 7.5 product installation program to upgrade from 7.1 to 7.5
  • Run the Maximo 7.5.0.5 fix pack installation program to update from 7.5 to 7.5.0.5
  • Run the corresponding 7.1 to 7.5 upgrade for each of the Industry Solution or add-on that is installed in the same Maximo deployment
  • Restart the product installation program to perform database update operations
  • Complete post-upgrade tasks

Ordering Previous Maximo Upgrade Utilities


To order the Maximo 4-5, 5-6 upgrade packages, please complete the attached Maximo Upgrade Request Document and email to mxprdreq@us.ibm.com.

MaximoProductRequestFormv5.docMaximoProductRequestFormv5.doc


Maximo 7.5 Upgrade Documentation

What's New in version 7.5
Maximo 7.1 to 7.5 Upgrade Guide
Database differences between Maximo 7.1.1.8 and 7.5
Database differences between Maximo 7.1.1.7 and 7.5
Maximo Migration Series http://www-01.ibm.com/support/docview.wss?uid=swg27028563


Maximo 7.1 Upgrade Documentation
What's New in version 7.1 Guide
Maximo 6 to 7.1 Upgrade Guide

Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management Tivoli Asset Management for IT Not Applicable All
Systems and Asset Management IBM Maximo Asset Management Essentials All
Systems and Asset Management IBM Maximo Asset Management Essentials All

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Document information


More support for:

IBM Maximo Asset Management
Upgrade Programs

Software version:

4.1.1, 5.1, 5.2, 6.0, 6.1, 6.2, 6.2.1, 6.2.2, 6.2.3, 6.2.4, 6.2.5, 6.2.6, 6.2.7, 6.2.8, 7.1, 7.1.1, 7.5

Operating system(s):

Platform Independent

Reference #:

1266217

Modified date:

2014-01-07

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