LO63221: DELIVERY FAILURE REPORT: ERROR TRANSFERRING TO XXXXXX.COM; SPECI AL DATABASE OBJECT CANNOT BE LOCATED.

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APAR status

  • Closed as fixed if next.

Error description

  • Delivery Failure Report: Error transferring to XXXXXX.COM;
    Special database
    object cannot be located.
    
    Special database object cannot be located error only occur with
    Calendar
    invitation during conversion from CD-MIME, no issue with  any
    Mail document. If
    we have change Location document setting mail file location from
    Local to
    server then Client do conversion and it works fine.
    Many customer has reported the issue after upgrade Domino server
    to 8.5.x
    
    Lotus Notes 8.5.2/8.5.3
    Lotus Domino 8.5.2 FP3
    OS - AIX( The issue getting reproduce with any OS)
    
    Steps to reproduce:
    1 Create Local replica of server mail file
    2 Location document setting:
     Mail tab- Mail file location -  local
     Format for messages addressed to internet addresses: mime
    Format ( The
    issue get reproduce with RTF also)
    3.Replace server mail.box with attachment Mail.box from SPR
    attachment database.
    4.Create Calendar invitation for external user (xxxxxx.com)and
    click on save
    and Send.
    5.Sender will get delivery failure report (Delivery Failure
    Report: Error
    transferring to XXXXXX.COM; Special database object cannot be
    located)
    
    From server console log:
    
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    Attempting to Connect: Host XXXXXX.COM, Port 25, SSL Port 0,
    Connecting Domain
    hansmali04.in.ibm.com
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    Connection successful
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 220 hansmali-1.in.ibm.com ESMTP Service (Lotus
    Domino Release
    8.0.2) ready at Mon, 22 Aug 2011 17:00:25 +0530
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    CommandEHLO: EHLO hansmali04.in.ibm.com
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 250-hansmali-1.in.ibm.com Hello
    hansmali04.in.ibm.com
    ([9.182.206.159]), pleased to meet you
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 250-HELP
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 250-SIZE
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 250 PIPELINING
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient: SMTP
    Authentication is not required by local server.  Username:
    -blank-
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  Router: Transferring
    mail to domain
    XXXXXX.COM (host XXXXXX.COM [9.182.205.83]) via SMTP
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    Attempting to SubmitMessage:
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient: Pipelined
    commands:
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient: MAIL
    FROM:<dadmin@acme.com> SIZE=3666
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient: RCPT
    TO:<janya_mali@XXXXXX.com>
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient: DATA
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient: End of
    pipelined commands
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 250 dadmin@acme.com... Sender OK
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 250 janya_mali@XXXXXX.com... Recipient OK
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  [115C:000C-03F4]
    SMTPClient:
    ReceiveResponse: 354 Please start mail input.
    [115C:000C-03F4] 2011-08-22 07:30:23 PM  Begin CD to MIME
    Conversion(Process:
    Router (0000115C:0000000C), Database:
    C:\Lotus851\Domino\data\mail.box, Note:
    0019986A)
    [115C:000C-03F4] 2011-08-22 07:30:25.04 PM HTMLConvertItem>
    Special database
    object cannot be located
    [115C:000C-03F4] 2011-08-22 07:30:25.05 PM ccCVSObjectUnlock>
    CVS:
    ObjectNotLocked
    [115C:000C-03F4] 2011-08-22 07:30:25.05 PM
    OCDestroyBodyPartsList> CVS:
    ObjectNotLocked
    [115C:000C-03F4] 2011-08-22 07:30:25.05 PM
    OCAddHTMLToBodyPartList> Special
    database object cannot be located
    [115C:000C-03F4] 2011-08-22 07:30:25.05 PM
    OCCreateAllBodyPartsLists> Special
    database object cannot be located
    [115C:000C-03F4] 2011-08-22 07:30:25.05 PM OCCreateRender>
    Special database
    object cannot be located
    [115C:000C-03F4] 2011-08-22 07:30:25.05 PM OCConvertBody>
    Special database
    object cannot be located
    [115C:000C-03F4] 2011-08-22 07:30:25.05 PM OCConvertMsg failed>
    Special
    database object cannot be located
    [115C:000C-03F4] 2011-08-22 07:30:25 PM  CD to MIME error
    (Process: Router
    (0000115C:0000000C), Database: C:\Lotus851\Domino\data\mail.box,
    Note:
    0019986A): Special database object cannot be located
    [115C:000C-03F4] 2011-08-22 07:30:25 PM  End CD to MIME
    Conversion(Process:
    Router (0000115C:0000000C), Database:
    C:\Lotus851\Domino\data\mail.box, Note:
    0019986A)
    [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
    SMTPClient: Data Send
    Failed 0 bytes, Status: 578
    [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
    SMTPClient:
    Connection broken after an error sending DATA command
    [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
    SMTPClient:
    Attempting to Disconnect:
    [115C:000C-03F4] 2011-08-22 07:30:25 PM  [115C:000C-03F4]
    SMTPClient:
    Connection already disconnected
    [115C:000C-03F4] 2011-08-22 07:30:25 PM  Router: No messages
    transferred to
    XXXXXX.COM (host XXXXXX.COM) via SMTP
    [115C:0006-1370] 2011-08-22 07:30:25 PM  Router: Error
    transferring message
    003F2888 via SMTP to XXXXXX.COM OFF8503DB7:E6D9ED60
    ON482578F4:003F2888 Special
    database object cannot be located
    [115C:0009-0E50] 2011-08-22 07:30:25 PM  Router: Delivery to
    local recipient
    domino Admin/server is ready with 1 messages
    
    As per my investigation $fsLaunch Frameset is getting corrupt in
    server
    mail.box.
    

Local fix

  • Recreate Server mail.box or change Launching Frameset to about
    database in
    database property - Launch tab.
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# HMAI8KZADJ.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO63221

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    800

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-23

  • Closed date

    2011-09-02

  • Last modified date

    2011-09-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R800 PSN

       UP



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Document information


More support for:

IBM Domino

Software version:

8.0

Reference #:

LO63221

Modified date:

2011-09-02

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