IZ33561: CUSTOMER IS UNABLE TO UNINSTALL DB2 V9.5 FROM SMS UNDER THE LOCALSYSTEM ACCOUNT

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When a DB2 V9.5 FP2 product is uninstalled in the SMS
    environment, using the "Run Advertised Programs" control panel
    applet, the following error message is displayed on some SMS
    machines:
    "The installation program has been unable to find the name of
    the user currently logged on to the operating system. The error
    code returned by the Networking API is "1008"."  The uninstall
    is stopped by this error.
    
    Note: The SMS deployments is executed in the LocalSystem
    context.
    

Local fix

  • 1). Use the "\\host\share\[db2imagePath]\db2unins /f" command
    line to remove the db2 product on the SMS client machine.
         Note: This command line will remove ALL DB2 products on the
    system.
    
    2). In case there are multiple db2 copies installed on the
    system and you do not want to remove all of them, you can
    execute the db2unins command line to uninstall a particular
    product, or the products in a particular copy.  Instead of using
    the "Run Advertised Programs" control panel applet.  Please
    check the DB2 On-line Information Center for detailed
    instructions of db2unins's usage and its command line
    parameters.
    

Problem summary

  • When a DB2 V9.5 FP2 product is uninstalled in the SMS
    environment, using the "Run Advertised Programs" control panel
    applet, the following error message is displayed on some SMS
    machines:
    "The installation program has been unable to find the name of
    the user currently logged on to the operating system. The error
    code returned by the Networking API is "1008"."  The uninstall
    is stopped by this error.
    
    Note: The SMS deployments is executed in the LocalSystem
    context.
    

Problem conclusion

  • Problem was first fixed in Version 9.5 Fix Pack 4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ33561

  • Reported component name

    DB2 CEE AIX

  • Reported component ID

    5765F3000

  • Reported release

    950

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-09-29

  • Closed date

    2009-06-04

  • Last modified date

    2009-06-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DB2 CEE AIX

  • Fixed component ID

    5765F3000

Applicable component levels

  • R950 PSN

       UP



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Document information


More support for:

DB2 for Linux, UNIX and Windows

Software version:

950

Reference #:

IZ33561

Modified date:

2009-06-04

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