Troubleshooting
Problem
This document provides information about why a writer ends for an Infoprint Server *LAN *IPDS device description with message PQT1053, reason code 1 or 2.
Resolving The Problem
A PSF Configuration (PSFCFG) object and a *LAN *IPDS device description are configured to use the IBM® Infoprint Server for iSeries product (5722IP1) to convert operating system spooled files to Adobe Acrobat PDF format. However, whenever the writer is started, it ends immediately with the message PQT1053 - IPDS to PDF transform job not run. The reason code is 1 or 2:
1 - No PDF exit program is registered for exit point name QIBM_QPQ_TRANSFORM and exit point format name XPDF0100 with program data of "IPDS PDF".
2 - None of the programs registered for exit point name QIBM_QPQ_TRANSFORM and exit point format name XPDF0100 with program data of "IPDS PDF" are available to PSF/400. Please see previous messages in job logs for the programs that can not be found.
The recovery for reason code 1 and 2 states:
For reason codes of 1 and 2, use the ADDEXITPGM to register a program that is available for exit point name QIBM_QPQ_TRANSFORM and exit point format name XPDF0100 with program data of "IPDS PDF" and start the writer again.
However, this message can be caused by several things. The following are the most common causes and resolutions to the message.
Cause 1: The Infoprint Server product has not been installed.
Cause 2: The exit point or program is missing.
Verify if the exit point or exit program mention in the error message is listed. If it is not listed, then add the missing exit point or exit program:
| 1. | Use the Work with Registration Information (WRKREGINF) command, and select Option 8 (Work with exit programs) on the exit point QIBM_QPQ_TRANSFORM that has exit point format XPDF0100: Work with Registration Information Type options, press Enter. 5=Display exit point 8=Work with exit programs Exit Exit Point Opt Point Format Registered Text QIBM_QMF_MESSAGE MESS0100 *YES Original Message Server QIBM_QMH_REPLY_INQ RPYI0100 *YES Handle reply to inquiry messa QIBM_QNPS_ENTRY ENTR0100 *YES Network Print Server - entry QIBM_QNPS_SPLF SPLF0100 *YES Network Print Server - spool QIBM_QOE_OV_USR_ADM UADM0100 *YES OfficeVision/400 Administrati QIBM_QOE_OV_USR_SND DOCI0900 *YES OfficeVision/400 Mail Send Ex QIBM_QOK_NOTIFY VRFY0100 *YES System Directory Notify Exit QIBM_QOK_SUPPLIER SUPL0100 *YES System Directory Supplier Exi QIBM_QOK_VERIFY VRFY0100 *YES System Directory Verify Exit QIBM_QPA_DEVSEL PADS0100 *YES Virtual Device Selection 8 QIBM_QPQ_TRANSFORM XPDF0100 *YES <=== select Option 8 Press the Enter key. It will bring up the Work with Exit Programs screen. |
| 2. | Verify if there is an exit program called QIPSINIT in library QIPS. If additional programs are listed in the error message, ensure they are in the list. |
| Work with Exit Programs Exit point: QIBM_QPQ_TRANSFORM Format: XPDF0100 Type options, press Enter. 1=Add 4=Remove 5=Display 10=Replace Exit Program Exit Opt Number Program Library 1 QIPSINIT QIPS | |
| 3. | If QIPSINIT or another exit program is not listed, add the missing exit program. For example: |
| Add Exit Program (ADDEXITPGM) Type choices, press Enter. Exit point . . . . . . . . . . . > QIBM_QPQ_TRANSFORM Exit point format . . . . . . . > XPDF0100 Name Program number . . . . . . . . . > 9974 1-2147483647, *LOW, *HIGH Program . . . . . . . . . . . . > QIPSINIT Name Library . . . . . . . . . . . > QIPS Name, *CURLIB Threadsafe . . . . . . . . . . . *UNKNOWN *UNKNOWN, *NO, *YES Multithreaded job action . . . . *SYSVAL *SYSVAL, *RUN, *MSG, *NORUN Text 'description' . . . . . . . > 'InfoPrint Server Mail Mapping Program' More... F3=Exit F4=Prompt F5=Refresh F10=Additional parameters F12=Cancel F13=How to use this display F24=More keys | |
| Add Exit Program (ADDEXITPGM) Type choices, press Enter. Additional Parameters Exit program data: Coded character set ID . . . . > *JOB Number, *NONE, *JOB Length of data . . . . . . . . > 11 0-2048, *CALC Program data . . . . . . . . . > 'IPDS PDF' ... Bottom F3=Exit F4=Prompt F5=Refresh F10=Additional parameters F12=Cancel F13=How to use this display F24=More keys | |
| Or, do a "CALL QCMD" on your IBM i system and then copy and paste the following command: ADDEXITPGM EXITPNT(QIBM_QPQ_TRANSFORM) FORMAT(XPDF0100) PGMNBR(9974) PGM(QIPS/QIPSINIT) TEXT('InfoPrint Server Mail Mapping Program') PGMDTA(*JOB 11 'IPDS PDF') Important Note: There are 4 spaces required in 'IPDS PDF', between the IPDS and PDF. If viewing the web version of this document, there may only be one space between IPDS and PDF. If you "cut and paste" the command from the web version of the document, ensure that there are four spaces between IPDS and PDF. |
Cause 3: Another exit program is listed before the exit point program listed in the error message.
There should only be one exit program listed, with program number 9974, as above. If there are others, please remove them.
Example
QIPSINIT in library QIPS has Program number 9974. There are other exit programs listed before it. Remove these extraneous exit programs.
Cause 4: The exit point or the exit program is corrupted.
Use Steps 1 and 2 above to verify if the exit point or exit program is listed. If the exit point or exit program is listed, apply the latest recommended fixes for both Infoprint Server and Print. The IBM i Support: Recommended Fixes web page contains a list of recommended fixes for all systems and for specific products or functions for a given Version, Release, and Modification Level.
The Recommended Fixes web site is available at the following Web site:
http://www-912.ibm.com/s_dir/slkbase.nsf/recommendedfixes
Cause 5: Verify if there is a license for IBM Infoprint Server for iSeries, product 5722IP1, Feature 5050. Use the Work with License Information (WRKLICINF) command, and select Option 5 on product 5722IP1 Feature 5050. If the license has not been added, use the Add License Key (ADDLICKEY) command to add the license information. If you do not have a license, contact the IBM Marketing office or the IBM Business Partner that you purchased your operating system from to obtain the license key.
At R530, a license is now required for the Infoprint Server PS to AFP Transform (product 5722IP1, Feature Code 5101). Messages CPF9E71 or CPF9E72 for product 5722IP1 are not shown in the WTR or PDJ joblog, however, they are shown in QSYSOPR. You are using this transform if you are printing PostScript or PDF data in a spooled file that specifies a DEVTYPE(*USERASCII) and you have defined an image configuration object named IMGC... in your *IPDS AFP printer device.
Verify if there is a license for IBM Infoprint Server PS to AFP Transform, product 5722IP1, Feature 5101. Use the Work with License Information (WRKLICINF) command and select Option 5 on product 5722IP1 Feature 5101. If the license has not been added, use the Add License Key (ADDLICKEY) command to add the license information. If you do not have a license, contact the IBM Marketing office or the IBM Business Partner that you purchased your operating system from to obtain the license key.
References:
For more information, please refer to the Infoprint Server for iSeries User's Guide (G544-5775-05) publication:
and the IBM® Redbooks™ IBM eServer iSeries Printing VI: Delivering the Output of e-business (SG24-6250):
http://www.redbooks.ibm.com/redbooks/pdfs/sg246250.pdf
as well as the following document:
N1019393: Configuring a *LAN IPDS Device Description for E-Mail Function of InfoPrint Server
Historical Number
378638735
Was this topic helpful?
Document Information
Modified date:
18 December 2019
UID
nas8N1019104