IBM Cognos BI Diagnostic

Downloadable files


Abstract

To retrieve system and product information about IBM Cognos BI

Download Description

Run this diagnostic to help you troubleshoot issues with general IBM Cognos BI. For more information please read the documentation file attached to the diagnostic.

Certain Advantages

  • To troubleshoot printing reports
  • To check processes
  • To compare settings between development and production systems

Summary of Information Collected
  • Log Files
  • JAVA _HOME environmental variable
  • Contents of the file cogroot.link
  • Contents of the file cogconfig.prefs
  • Processes
  • Email Settings
  • Authentication Information
  • IBM Cognos Configuration

Documentation

To retrieve full documentation of this diagnostic and required parameters run the command:
java -jar <FileName>.jar --help

Prerequisites

Sun Microsystems Java Runtime Environment (JRE)

    • JRE version 1.6.x or higher must be installed

Installation Instructions

To Run Diagnostic do one of the following steps:

For Microsoft Windows:

  • From a Microsoft Windows DOS command, run the batch file.
    • This is the recommended way, as progress will appear in the command window.
  • Run the jar file
    • This will run in the background, no progress will appear, only the result once the diagnostic has been completed.


For UNIX/Linux:
  • X Windows System Display is required to provide Graphical User Interface (GUI) protocol
  • Download the tar file and uncompress all the files to the same directory using the command:
    1: tar -xpf <FileName>.tar
  • To run the diagnostic type one of the following steps:
    • 1: execute_<FileName>.sh
      2: java -jar <FileName>.jar


    For z/OS:
    • X Windows System Display is required to provide Graphical User Interface (GUI) protocol
    • Download the tar file and uncompress all the files to the same directory using the command:
    • 1: tar -xpf <FileName>.tar

    • To run the diagnostic type one of the following steps:
    • 1: source execute_<FileName>.sh
    • Download package

      Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
      IBM Cognos BI 25 May 2012 English 832512 FTP
      IBM Cognos BI UNIX/Linux 28 May 2012 English 133120 FTP
      IBM Cognos BI 10.1 (z/OS) 25 Jun 2012 English 112640 FTP

      Technical support

      Comments & Feedback:

      Please email us your comments to Email:diagtool@ca.ibm.com
      or Leave your contact information along with your comments at the bottom of this page

      Cross reference information
      Segment Product Component Platform Version Edition
      Business Analytics Cognos Business Intelligence Not Applicable AIX, HP-UX, Solaris, Windows 10.1


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      Document information


      More support for:

      Cognos Business Intelligence

      Software version:

      10.1

      Operating system(s):

      AIX, HP-UX, Solaris, Windows

      Reference #:

      4020669

      Modified date:

      2010-03-20

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