IBM Support

LO61129: ALLOW ADMIN SPECIFIED LIMIT ON MAIL, CALENDAR AND NOTES FILTER.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Currently there is no way to force a limit on a the amount of
    mail a particular Apple device user can sync.  On the device the
    user can select "No Limit" and then sync the entire inbox and
    calendar.  This can cause a performance hit on systems not
    capable of the sudden increase in data sync.
    
    As a work around will provide a configuration option to
    Administrators to allow for a hard limit on amount of data
    user's can sync.
    

Local fix

  • NA
    

Problem summary

  • The ability to sync entire Calendar, Inbox or all Notes can
    cause undo stress on some Traveler servers and in some cases
    cause Out of Memory crash or unresponsiveness.  As a work around
    will provide configurable Maximum filter ranges.
    

Problem conclusion

  • Adding these any of these paramters to the
    <data>\traveler\cfg\NTSConfig.xml file will force the maximum
    filter range to be the specified number of days.
    
    Add to TrueSyncServer section and restart Traveler after updates
    made.
    
          <PROPERTY NAME="USER_EMAIL_LIMIT" VALUE="14"/>
          <PROPERTY NAME="USER_EVENTS_LIMIT" VALUE="30"/>
          <PROPERTY NAME="USER_NOTES_LIMIT" VALUE="30"/>
    
    Setting to zero sets no maximum limit, this is the default.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO61129

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-25

  • Closed date

    2011-05-25

  • Last modified date

    2011-05-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R852 PSY

       UP



Document information

More support for: IBM Traveler

Software version: 8.5.2

Reference #: LO61129

Modified date: 25 May 2011


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