Troubleshooting
Problem
Include files referenced in a IBM Rational ClearCase Remote Client (CCRC) or IBM Rational ClearCase Web (CCWeb) view's config spec are inaccessible.
Symptom
Errors like the following are reported when the view server (which is also the Web server) is unable to locate an include file that is referenced in the view's config spec.
Problems performing ClearCase operation.
Problems performing setcs.
ccweb: Error: File "/tmp/tmp93336", line 3
Unable to open include file "xxxxx": No such file or directory
ccweb: Error: Unable to process include directive on line 3, file
"/tmp/tmp93336"
ccweb: Error: Config spec parsing failed: "/tmp/tmp93336".
Cause
The include files referenced in the view's config spec are not accessible from the Web server (IBM Rational Change Management (CM) Server or Rational Web Platform (RWP)). CCRC or CCWeb views that reference include files must place them in a location that is accessible from the Web server as opposed to the client side when using CCRC or CCWeb views.
Note: Keep in mind that the include files cannot reside inside a VOB.
Review IBM Rational ClearCase Command Reference on the topic of config_spec (cleartool man config_spec) for more information.
Resolving The Problem
Place the include files in a location that is accessible from the Web server when using a CCRC or CCWeb view that references an include file in the view's config spec.
Config specs for CCRC are evaluated on the server; therefore, include files need to be specified with network pathnames to be globally accessible and generally useful.
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Document Information
Modified date:
29 September 2018
UID
swg21303325