Effective August 31, 2006, the System p POWER4 Hardware Management Console (HMC) Software Licensed Program Product (LPP) Versions 3.1.0 through 3.2.6 (PID 5639-N47) have been non-supported due to the product's end-of-service date. See IBM Announcement Letter 203-178 (document in PDF format - 7KB). Remote telephone support will no longer be available for this code level.
Customers with POWER4 servers are being asked to upgrade to HMC V3 R3.7. You must first upgrade, via Recovery media to HMC V3 R3.5, and then you can use the HMC V3 R3.7 update package to bring your HMC to the latest supported level. You can order the HMC 3.3.5 Recovery set from this page, and then download or order the HMC V3.3.7 update (and fixes).
System p POWER4 customers with current and valid HMC Software Maintenance Agreements (SWMA PID 5639-ST1 and 5639-ST3), will continue to receive entitlement via their contracts. However, no service support or subscriptions will be provided on the HMC versions 3.1 through 3.2. HMC 3.1 and 3.2 customers will be asked to upgrade to HMC V3.3 to receive continued support under their valid HMC SWMA. There are no plans to extend the service level for System p Power4 HMC Software Versions 3.1.0 through 3.2.6.