IBM PureSystems Centre

Extending the value of IBM PureSystems


DFC International Ltd.
Provided by:DFC International Ltd.
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UCbyDFC integrates instant chat, presence information, telephony, video conferencing, data sharing, Whiteboarding with voicemail, e-mail, SMS and fax. Enabled on PureSystems for built-in redundancy and resilient operation. DFC's solution provides Unified Communications with minimal complication and infrastructure costs.
  • - Business Value

    Pattern Overview

    Imagine having a Unified Communications (UC) system that allows you to turn your workstation into a smartphone without heavy investments in hardware or technical expertise! DFC brings you UCbyDFC -- a SIP-compliant, enterprise-grade Telephony solution that works with your existing
    messaging platform.

    Utilizing cloud technologies, UCbyDFC is the integration of real-time communication services such as instant chat, presence information, telephony, video conferencing, data sharing, Whiteboarding and call control with non-real-time communication services such as integrated voicemail, e-mail, SMS and fax. These services are available to office, mobile and remote users by virtue of cloud-based innovations.

    Business Case

    Smaller companies while more agile, by their nature, often lack access to informational tools that large enterprises have. These resources that are more readily available to larger competitors, gives them advantages in their decision making abilities. UCbyDFC gives small to medium sized companies the competitive advantage in information dominance normally reserved for the enterprise. UCbyDFC creates an all informed network (where everyone’s informed, everyone has information and everyone can contribute) thus shortening the decision-action cycle and leveling the playing field for the SMBs.

    Business Problem

  • -Technical Details

    • Click to call from your email, contacts, webpage, documents, etc • Auto-receptionist • Attended & Unattended Call Transfer • Call Forwarding • Call History • Call Hold / Resume (with music or recorded message) • Call Mute • Caller ID • Do Not Disturb • Answering rules • Incoming call popup notification • Record Call / Conference (audio) • Record Text Notes • Voicemail delivered by email • Call hunting • Call queing • Click-to-dial on Lotus contacts (via LiveText) • Favorites • Ad-hoc audio conference up to 16 participants • Ad-hoc video conference up to 8 participants • HD mode (audio and video) • Extensive call reporting • System management via portal • Sametime presence synchronization

  • - More Information

    Provider Information

    Name: Debbie Fitzerman


    Phone: 905-731-6449 x201

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