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Shopping help

Before you buy After your purchase

Payment and shipping

What are my payment options?
About delivery
Does IBM deliver internationally?

Creating an account

How do I create an account?
Can I modify my information?
What if I forget my password?

Privacy and security

How safe is ordering online?
Is my information kept private?

Order status

How do I track my order?

Downloading software

What is Digital Delivery?
How do I complete a download?

Solving problems

How do I check my warranty?
How can I get service or repairs?
Administrative Support

If you have questions, contact IBM
or call us on:
0800 169 1458*

If you have any questions for Service parts, send us an e-mail or call us on:
02392 282 202

Calls will be charged at normal national rates

You can choose one of the options above, or call us at 0800 169 1458*

*This is a free-phone number. Charges may occur for mobile phone users.