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ServicePac for post-warranty maintenance agreement

Which service coverage is right for you?

If you have an IBM machine that is out of warranty, or if you have an existing warranty service upgrade (WSU) or maintenance agreement that is about to expire, then post-warranty maintenance (MA ServicePac) is right for you.For many IBM®products, you can select the level of service response you received during your product warranty and extend the duration of the service with a maintenance agreement. Or you can improve your maintenance by selecting the right maintenance service level for your business.

Need help finding your machine type, model or serial number? Your machine identification and serial number label can usually be found on the rear or bottom of your machine.

Sales subject to terms and conditions

Server Post Warranty (MA) Pacs

Blades Post warranty (MA) Pacs

Storage Post Warranty (MA) Pacs

Desktops warranty (MA) Pacs

Laptops Post warranty (MA) Pacs

Point of Sale Post warranty (MA) pacs

Intellistation Post warranty (MA) pacs

All prices are excluding of taxes as applicable.

MA Pac Terms & Conditions ::

Legend :
CCIR - Customer Carry In Repair
NBD - Next Business Day
SBD - Same Business Day
IOR -- IBM Onsite Repair
O/S -- IBM Onsite Repair
NOS - Network Operating System , OS - Operating System
9 x 5 x NBD -- 9 hours a day, 5 days a week (Mon - Fri) with Next Business Day response
9 x 5 x SBD -- 9 hours a day , 5 days a week (Mon - Fri) with Same Business Day response
24x7x4 -- 24 hours a day, 7 days a week (Mon-Sun) with 4 hr Response
P,L - Parts and Labour

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