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For Learner Portal Access to attain your Primary Support Provider Certification, each user must complete and submit the access request webform.

The following product technical support certification tracks are required for the IBM FileNet Support Provider Remarketer type.

A product technical support certification track is recognized for individuals who complete all requirements for a specific product. Recognized product technical support certification tracks can be held amongst as many support resources as the Business Partner chooses (minimum of two), as long as all unique product technical support certification tracks are achieved.

Questions regarding recent updates/changes to a FileNet product certification? See FAQ's below


FileNet - Support Provider Certifications

Software Product Certification Skill/Course Code Exam Website
IBM FileNet Content Manager IBM Certified Specialist - IBM FileNet Content Manager 5.2
or
IBM Certified Specialist - IBM FileNet Content Manager 5.1
27004301


27003501
C2070-981


C2070-581
Test preparation

Test preparation
IBM Case Foundation
(FKA: IBM FileNet Business Process Manager)
IBM Certified Specialist - IBM Case Foundation 5.2
or
IBM Certified Specialist - FileNet Business Process Manager 5.1
27004401

27003601
C2070-982

C2070-582
Test preparation
Test preparation

Must be PSP Authorized for:
IBM FileNet Content Manager
see requirements above see requirements above
IBM Content Collector IBM Content Collector V4.0 (Microsoft Exchange), Solution Designer
or
IBM Content Collector V4.0 (IBM Domino), Solution Designer
27005001


27004901
C2070-990


C2070-989
Test preparation

Test preparation

Must be PSP Authorized for:
IBM FileNet Content Manager and
IBM Case Foundation (FKA: BPM)
see requirements above see requirements above
IBM eDiscovery IBM eDiscovery Manager/Analyzer Technical Support Mastery Test v1 32007017 P2070-708 Test preparation
IBM FileNet Image Manager (IS) IBM FileNet Image Services Administration and Support Mastery Test v1 32007011 P2070-048 Test preparation
IBM Enterprise Records Must be PSP Authorized for:
IBM FileNet Content Manager and
IBM Case Foundation (FKA: BPM)
see requirements above see requirements above

IBM Enterprise Records 5.1: Core Skills
F178 Learner Portal

IBM Enterprise Records 5.1: System Configuration
F179 Learner Portal

IBM Enterprise Records 5.1: System Maintenance
F180 Learner Portal
IBM Production Imaging Edition Must be PSP Authorized for:
IBM FileNet Content Manager and
IBM Case Foundation (FKA: BPM)
see requirements above see requirements above

IBM Datacap TaskMaster Capture See corresponding product certification requirements below See corresponding product certification requirements below
IBM Case Manager IBM Certified Specialist - Case Manager V5.2 27003402 C2070-988 Test preparation

Must be PSP Authorized for:
IBM FileNet Content Manager and
IBM Case Foundation (FKA: BPM)
see requirements above see requirements above
IBM Content Analytics IBM Certified Sepcialist - Content Analytics and Enterprise Search 2.2 27003701 C2070-583 Test preparation
IBM Connections Enterprise Content Edition Must be PSP Authorized for:
IBM FileNet Content Manager
see requirements above see requirements above

IBM Certified System Administrator - Connections 5.0 14062705 C2040-426 Test preparation
IBM FileNet Basic to include:
Rendition Engine
ECM System Monitor
Document Publisher
Intelligent Investigation Manager
IBM FileNet P8 Product Fundamentals Technical Mastery Test v2 32007018 P2070-742 Test preparation
IBM StoredIQ IBM StoredIQ Technical Mastery Test v1 32007016 P2070-711 Test preparation

Legacy IBM Enterprise Content Management - Support Provider Certifications

Software Product Certification Skill/Course Code Exam Website
IBM Content Manager Enterprise Edition IBM Certified Solution Designer - Content Manager V8.5 27003003 C2070-987 Test preparation
IBM Content Manager OnDemand IBM Certified Deployment Professional - Content Manager OnDemand for MP and zOS V9.0 27004501 C2070-985 Test preparation

Datacap - Support Provider Certifications

Software Product Certification Skill/Course Code Exam Website
IBM Datacap TaskMaster Capture IBM Certified Deployment Professional - Datacap Taskmaster Capture V8.1
or
IBM Certified Solution Designer - Datacap Taskmaster Capture V8.1
27004001


27004101
C2070-585


C2070-588
Test preparation

Test preparation
Required for all Primary Support Providers IBM SVP Primary Support Provider Mastery Test v1 32011102 M2110-670 Test preparation

Product Certification update/change FAQ's:

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