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Commerce Portfolio

  • + ExpandEnablement for Commerce Solutions tech sellers: NRF review session

    This is a special enablement session for Commerce Solutions CSPs. Listen to this 90 minute call if you are interested in the latest on the Commerce Solutions portfolio. We cover WebSphere Commerce FEP 7, OMS 9.3 and the new Call Center, with demos and technical details about what will be shown at NRF.

    Duration: 72minutes

  • + Expand October 10 - Commerce Solutions - Intro to Bridge Solutions group

    Felton Lewis from Bridge Solutions gave an overview of how Bridge Solutions can help on WMS deals, and how and when to engage them. The presentation starts at about 1:15 into the recording.

  • + Expand July 25 - Commerce Solutions - Toshiba POS strategy and positioning

    Sudhir Balebail and Leon Milnes presented on the Toshiba POS Solution, the strategy and when to position it with customers. The presentation starts at 2 min into the recording.

  • + Expand Introduction to top Cloud sales acceleration assets for IBM B2B/Commerce Business Partners webcast

    Overview: Top Cloud is a demonstration/PoT environment IBM offers through the cloud which allows IBM Business Partners to leverage IBM demo assets. Attend this webcast to find out how to take advantage of B2B/Commerce Sales Acceleration Assets now available on Top Cloud.

    During this webcast you will find out:

    Duration: 39 minutes


WebSphere Commerce

  • + Expand WebSphere Commerce V7 FEP7 release enablement: WCM Integration - Tuesday 11 March

    Overview of the functionality and architecture of the product-level integration to IBM Web Content Manager (WCM) that was introduced in December, but announced as part of FEP7.

  • + Expand WebSphere Commerce V7 FEP7 release enablement: WC search enhancements - Monday 10 March, 2014

    Overview of the changes and enhancements to the Apache Solr-driven WebSphere Commerce Search functionality in FEP7. This includes architectural changes to improve search performance and maintenance.

  • + Expand WebSphere Commerce V7 FEP7 release enablement: RWD and Mobile enhancements - Friday 7 March, 2014

    Introduction of the new Aurora store using Responsive Web Design (RWD) for browsing pages, as well as an overview of mobile Commerce improvements in FEP7.

  • + Expand WebSphere Commerce V7 FEP7 release enablement: Commerce composer - Wednesday 5 March, 2014

    Overview of new Commerce Composer functionality, including widgets (apps), template customization, migration scenarios, and new storefront features.

  • + Expand WebSphere Commerce V7 FEP7 release enablement: FEP7 IBM external overview - Tuesday 4 March, 2014

    Overview of new features, directed at external audiences. For most features, this will mainly be a summary of calls to follow, but some smaller features will only be discussed on this call.

  • + Expand September 26 - Commerce Solutions - EMM Tealeaf introduction

    Felton Lewis from Bridge Solutions gave an overview of how Bridge Solutions can help on WMS deals, and how and when to engage them. The presentation starts at about 1:15 into the recording.

  • + Expand September 12 - Commerce Solutions - WebSphere Commerce FEP6 overview and FEP6 BDA v1 and FEP6 BDA v2

    Jennifer Schachter , from the WW POC team, and K Mita, from the WW Commerce CSP team, presented on the WebSphere Commerce FEP6 and FEP6 BDAs.

    (NOTE: There are issues with the .wmv file, the video was not included in the recording – you will need to listen to the recording while manually walking through the slides.)

  • + Expand August 22 - Commerce Solutions - Overview of EMM Coremetrics (IBM Digital Marketing Optimization)

    Dan Miller, a CSP for the EMM Coremetrics team (now renamed the IBM Digital Marketing Optimization Suite), presented on the integration of Digital Analytics part of the suite and Websphere Commerce. The call starts around 3 min into the recording.

  • + Expand May 9 - Commerce Solutions - WebSphere Commerce Mobile Solution overview

    Michael Au, Development Manager for the Toronto Lab for WebSphere Commerce, presented an overview of the WC Mobile Strategy, just in time for the Smarter Commerce Summit.

  • + Expand WebSphere Commerce virtualization: overview of latest pattern - Webcast

    Overview: The IBM PureApplication System is a cloud application platform designed to simplify and accelerate the deployment of new cloud based applications. Virtual system patterns provide a method of automating the deployment, upgrade, customization and scaling of these applications. This presentation introduces a pattern-based deployment approach for virtual WebSphere Commerce systems. It also describes the patterns currently available for use.

    Presenter: David Yuan
    David Yuan has been working with WebSphere Commerce in various roles for over 12 years. He is currently the Deployment Architect responsible for installation, configuration, migration and virtualization. David also acts as Product Owner leading project teams to develop new features and functionalities in the WebSphere Commerce product for over five years.

    Duration: 64 minutes

  • + Expand WebSphere Commerce feature pack 6 overview (extended version)

    Overview: WebSphere Commerce V7 Feature Pack 6 delivers enhancements is several key product areas such as cross-channel integration, customer-centric commerce and business user tools. This presentation will introduce you to the latest features and demonstrate how they build on the existing WebSphere Commerce platform. Features covered include Management Center enhancements, Aurora store updates, new integrations with Worklight and Tealeaf, foundation updates and virtualization patterns . This presentation is intended for a general audience however knowledge of WebSphere Commerce V7 is strongly recommended. Presenter: Jen Hawkins

    Agenda
    Enhancements for business users
    Store enhancements
    Integrating products
    Foundation enhancements
    Virtual System Pattern

    Duration: 96 minutes

  • + Expand WebSphere Commerce v7 feature pack 6 skills transfer - Day 1 (Part 1)

    This two half-day education session provides an introduction to the recently released WebSphere Commerce Feature Pack 6. Day 1 provides a short overview of the feature pack followed by enhancements to the store preview capability, and dynamic merchandising and search. The day concludes with an introduction to WebSphere Commerce virtualization. Each topic begins at the time listed below (Eastern daylight time is used). You are welcome to attend the full course or drop in for sessions of interest.

    10:00am - Welcome and agenda

    10:05am - Feature pack overview
    Summary: WebSphere Commerce V7 Feature Pack 6 delivers enhancements is several key product areas such as cross-channel integration, customer-centric commerce and business user tools. This presentation will introduce you to the latest features and demonstrate how they build on the existing WebSphere Commerce platform. Features covered include Management Center enhancements, Aurora store updates, new integrations with Worklight and Tealeaf, foundation updates and virtualization patterns . This presentation is intended for a general audience however knowledge of WebSphere Commerce V7 is strongly recommended. Presenter : Jen Hawkins

    10:35am - Store preview enhancements
    Summary: Store preview provides business users with a way to quickly and easily test their changes. New capabilities added in Feature Pack 6 improve the efficiency of the transitions between editing and previewing. Topics include the new in-context preview, click-to-edit and preview link generation features. This presentation is intended for a general audience however knowledge of WebSphere Commerce V7 is strongly recommended. Presenter : Victoria Odeyemi

    11:30am - Dynamic merchandising and search
    Summary: The marketing and merchandising capabilities of Management Center have been extended to make greater use of the WebSphere Commerce search solution. This presentation introduces changes to product recommendations and search rules as well as some extensions to the search solution such as the new inventory index. You will also learn about other business user improvements such as increased control of e-Marketing Spots, image map support, user-defined folders and extended site overrides. An understanding of the WebSphere Commerce search solution introduced in Feature Pack 2 is recommended to get the most out of this presentation. Presenter : Jen Hawkins

    12:30pm - WebSphere Commerce virtualization
    Summary: The IBM PureApplication System is a cloud application platform designed to simplify and accelerate the deployment of new cloud based applications. Virtual system patterns provide a method of automating the deployment of these applications. This presentation introduces a pattern-based deployment approach for virtual WebSphere Commerce systems. It also describes the patterns currently available for use. Presenter : David Yuan

    Duration: 71 minutes

  • + Expand WebSphere Commerce v7 feature pack 6 skills transfer - Day 1 (part 2)

    This two half-day education session provides an introduction to the recently released WebSphere Commerce Feature Pack 6. Day 1 provides a short overview of the feature pack followed by enhancements to the store preview capability, and dynamic merchandising and search. The day concludes with an introduction to WebSphere Commerce virtualization. Each topic begins at the time listed below (Eastern daylight time is used). You are welcome to attend the full course or drop in for sessions of interest.

    10:00am - Welcome and agenda

    10:05am - Feature pack overview
    Summary: WebSphere Commerce V7 Feature Pack 6 delivers enhancements is several key product areas such as cross-channel integration, customer-centric commerce and business user tools. This presentation will introduce you to the latest features and demonstrate how they build on the existing WebSphere Commerce platform. Features covered include Management Center enhancements, Aurora store updates, new integrations with Worklight and Tealeaf, foundation updates and virtualization patterns . This presentation is intended for a general audience however knowledge of WebSphere Commerce V7 is strongly recommended. Presenter : Jen Hawkins

    10:35am - Store preview enhancements
    Summary: Store preview provides business users with a way to quickly and easily test their changes. New capabilities added in Feature Pack 6 improve the efficiency of the transitions between editing and previewing. Topics include the new in-context preview, click-to-edit and preview link generation features. This presentation is intended for a general audience however knowledge of WebSphere Commerce V7 is strongly recommended. Presenter : Victoria Odeyemi

     

    11:30am - Dynamic merchandising and search
    Summary: The marketing and merchandising capabilities of Management Center have been extended to make greater use of the WebSphere Commerce search solution. This presentation introduces changes to product recommendations and search rules as well as some extensions to the search solution such as the new inventory index. You will also learn about other business user improvements such as increased control of e-Marketing Spots, image map support, user-defined folders and extended site overrides. An understanding of the WebSphere Commerce search solution introduced in Feature Pack 2 is recommended to get the most out of this presentation. Presenter : Jen Hawkins

    12:30pm - WebSphere Commerce virtualization
    Summary: The IBM PureApplication System is a cloud application platform designed to simplify and accelerate the deployment of new cloud based applications. Virtual system patterns provide a method of automating the deployment of these applications. This presentation introduces a pattern-based deployment approach for virtual WebSphere Commerce systems. It also describes the patterns currently available for use. Presenter : David Yuan

    Duration: 101 minutes

  • + Expand WebSphere Commerce v7 feature pack 6 skills transfer - Day 2

    This two half-day education session provides an introduction to the recently released WebSphere Commerce Feature Pack 6. Day 2 focuses mainly on the new integrations supported in Feature Pack 6. The day starts with an overview of IBM Worklight followed by an update on the WebSphere Commerce mobile solution. The day concludes with an overview of IBM Tealeaf which include integration highlights. Each topic begins at the time listed below (Eastern daylight time is used). You are welcome to attend the full course or drop in for sessions of interest.

    10:30am - Worklight overview
    Summary: IBM Worklight provides an open, comprehensive and advanced mobile application platform for smartphones and tablets. In this session, we will present an overview of the new features and capabilities in IBM Worklight 5.0.6 and how Worklight can help enterprises speed their time to value in developing mobile applications. Presenter : Todd Kaplinger

    11:20am - Mobile solution updates
    Summary: The Mobile Commerce solution has been updated in Feature Pack 6 to provide mobile versions of the new Aurora starter store. This presentation summarizes the smartphone and tablet options for the Aurora store. Both web-based stores and a new hybrid app, built on the IBM Worklight platform, are discussed. An overview of the hybrid app architecture is provided including a summary of supported native functions. Presenter : Jen Hawkins

    12:00pm - Tealeaf overview and integration
    Summary: IBM Tealeaf customer experience management (CEM) solutions empower companies to optimize ebusiness by eliminating the obstacles that block successful conversions or completion of business processes. This presentation provides an introduction to the Tealeaf capabilities and architecture. It also describes the sample integration provided with the Aurora store in Feature Pack 6. Presenter : Kevin Donville

    Duration: 200 minutes

  • + Expand WebSphere Commerce V7 feature pack 5 – The Aurora store and the page layout tool

    Overview: Overview of the new Aurora starter store that showcases an updated page design and high quality sample data including product color swatches. This presentation will also introduce a new Management Center tool that allows business users to view and assign layouts to pages within the store. Speaker: Lisa Bradley - AIM Customer Programs team for WebSphere Commerce.

    Duration: 75 minutes

  • + Expand WebSphere Commerce V7 feature pack 5 – Bazaarvoice integration

    Overview: Summary of the client side integration of Bazaarvoice that provides a rich set of widgets for viewing and creating product ratings and reviews. The agenda will cover Ratings and Reviews integration with Bazaarvoice, Server-side versus client-side integration, widgets, product feed and SEO ZIP file, integration, customizations. Speaker: Lisa Wood Bradley- AIM Customer Programs team for WebSphere Commerce.

    Duration: 57 minutes

  • + Expand WebSphere Commerce V7 feature pack 5 – Sterling Commerce integration

    Overview: This presentation will first introduces Sterling Integration features that have been enhanced or changed since Feature Pack 3, and the new features implemented in Feature Pack 5, details on how the features are implemented are also covered. Geared towards a technical audience. Speaker: Zhennan Wang - AIM Customer Programs team for WebSphere Commerce

    Duration: 93 minutes

  • + Expand WebSphere Commerce V7 feature pack 5 – WebSphere Commerce search enhancements

    Abstract:
    The WebSphere Commerce search solution has expanded in Feature Pack 5 to provide improved management of search facets. This presentation introduces the new facet management capabilities added to the Management Center Catalogs tool as well as the improved facet navigation options for shoppers. You will also learn about the changes made to support search in workspace store preview and the steps needed to migrate an existing WebSphere Commerce search solution to Feature Pack 5. An understanding of the WebSphere Commerce search solution introduced in Feature Pack 2 is strongly recommended to get the most out of this presentation. Geared towards a technical audience.

    Speaker: Jen Hawkins - AIM Customer Programs team for WebSphere Commerce.

  • + Expand WebSphere Commerce V7 feature pack 5 - Management Center enhancements

    Abstract:
    A more in depth look new business user capabilities including Promotions tool, Catalogs tool, Page Layout tool, Catalog Filter and Pricing tool, and workspaces management tool updates. Geared towards a general audience with prior WSC v7 knowledge. Speaker: Nancy Li - AIM Customer Programs team for WebSphere Commerce.

  • + Expand WebSphere Commerce FEP5 first look

    Overview: WebSphere Commerce V7 Feature Pack 5 delivers enhancements is several key product areas such as cross-channel integration, customer-centric commerce and business user tools. This presentation will introduce you to the latest features and demonstrate how they build on the existing WebSphere Commerce platform. Features covered include the new Aurora starter store, search facet management, Sterling Order Management integration, and Management Center enhancements . This presentation is intended for a general audience however knowledge of WebSphere Commerce V7 is strongly recommended. Speaker: Jen Hawkins, AIM Customer Programs.

    Duration: 137 minutes

  • + Expand REST Services in WebSphere Commerce feature pack 4

    Overview: This presentation introduces the REST service programming model and the new services provided in Feature Pack 4. You will learn the overall architecture of the solution and see examples of how to build client applications using REST services. The presentation also discusses how to build new REST services and customize existing services. Speaker: Jen Hawkins - AIM Customer Programs, WebSphere Commerce.

    Duration: 48 minutes

  • + Expand FEP4 Mobile shopping – Location-based services

    Overview: The Mobile Commerce solution has expanded in Feature Pack 4 to provide greater functionality across a broader range of devices. This presentation introduces the new mobile storefronts with a particular focus on location-based services. The first part of the presentation introduces the location-based services architecture along with the shopping and precision marketing scenarios supported in this release. In the second half of the presentation, you will see the enhanced mobile solution provided in Feature Pack 4. Features of the new mobile storefronts are discussed as well as how to customize them. The overall architecture for the mobile solution is covered along with the technologies used. Speakers: Jen Hawkins and Nancy Li, AIM Customer Programs - WebSphere Commerce

    Duration: 101 minutes

  • + Expand WebSphere Commerce v7 technical overview

    Overview: This WebSphere Commerce technical overview is designed for IBM Business Partners interested in developing skills in WebSphere Commerce. This presentation offers an introductory technical look at WebSphere Commerce v7. During the webcast you will learn about WebSphere Commerce Store/business Models, Architecture/Programming Overview and WebSphere Commerce Features, as well as receive a broad overview of WebSphere Commerce Feature Packs 1 through 4. Follow-up sessions will dive deeper into each of the Feature Packs. Speaker: Ananth Subramanian - IBM WebSphere IT Specialist

    Duration: 58 minutes

  • + Expand Facebook integration in WebSphere Commerce feature pack 4 audio

    Overview: This presentation introduces you to the Facebook integration features for Feature Pack 4. The first section of the presentation provides an overview of the Facebook widget integration. You will see the new Facebook features and how to install and configure these new features. The second part of the presentation focuses on the precision marketing enhancements for Facebook integration. This presentation concludes with a brief customization discussion and some troubleshooting tips.

    Duration: 48 minutes 44 seconds

  • + Expand WebSphere Commerce feature pack 4 first look

    Overview: WebSphere Commerce V7 Feature Pack 4 expands on three core themes of version 7: cross-channel optimization, customer-centric commerce, and foundational leadership. This presentation will introduce you to the latest features and demonstrate how they build on the existing WebSphere Commerce platform. Features covered include enhancements to the mobile commerce solution, Facebook integration, updates to precision marketing and a new REST services framework. This presentation is intended for a general audience however knowledge of WebSphere Commerce V7 is strongly recommended. Speakers: Jen Hawkins, AIM Customer Programs team for WebSphere Commerce and Lisa Wood Bradley, Early Program for WebSphere Commerce.

    Duration: 132 minutes

  • + Expand WebSphere Commerce V7 feature pack 3 +Sterling Order Management 9.1 integration

    Overview: Soumya Prasada from the World-wide Services and Support Enablement Organization presents the standard capabilities and best practices for integrating IBM WebSphere Commerce with IBM Sterling Order Management for inventory and order integration.

    Duration: 117 minutes

  • + Expand WebSphere Commerce v7 feature packs 3-4 technical overview

    Overview: This presentation offers technical overview of WebSphere Commerce v7 Feature Packs (3-4). This webcast offers an in-depth coverage of the features and functionality present in the FEP3 and FEP4. This session is a follow-up to the broad overview webcast of Websphere Commerce v7. This is intended to introduce a Business Partner technical audience to these feature packs, it is a first look intended for an audience interested in beginning to build their WSC skills. Speaker: Ananth Subramanian - IBM WebSphere IT Specialist.

    Duration: 41 minutes

  • + Expand WebSphere Commerce v7 feature p1-2 technical overview

    Overview: This presentation offers technical overview of WebSphere Commerce v7 Feature Packs (1-2). This webcast offers an in-depth coverage of the features and functionality present in the FEP1 and FEP2. This session is a follow-up to the broad overview webcast of Websphere Commerce v7. This is intended to introduce a Business Partner technical audience to these feature packs, it is a first look intended for an audience interested in beginning to build their WSC skills. Speaker: Ananth Subramanian - IBM WebSphere IT Specialist

    Duration: 54 minutes


Order Management

  • + Expand IBM Sterling Order Management V9.3 and call center for Commerce Solutions 9.3, February 19

    Overview: Join this call for an overview on the new features for IBM Sterling Order Management and CCC (Call Center for Commerce Solutions) - 9.3.
    Presenter: Janet Wall, Senior Product Manager, Industry Solutions, Order Management.

  • + Expand IBM Sterling Order Management version 9.3 integration of Commerce Solutions, January 22

    Overview: This webinar will provide an overview of Improved integration of Commerce Solutions - Websphere FEP7 + Sterling Order Management 9.3.
    Presenter: Amy Tennent

  • + Expand IBM Sterling selling and fulfillment suite - Performance aspects

    Overview: This webinar aims to provide a Performance perspective on the Sterling Order Management Suite product implementations, and best practices to be followed during the OMS solution implementation life cycle. It will also focus upon how the performance of an OMS system is closely linked to the performance of its supporting technical stack (Application Servers, OS, DB).

  • + Expand IBM Sterling Order Management upgrade strategy and execution - 8.5 To 9.2

    Overview: This Webinar aims to provide an overview of upgrading IBM Sterling Selling and Fulfillment Suite version 8.5 to 9.2 (single schema), various phases from planning to execution and some of the best practices to be followed in an upgrade project. Though the focus is specific to 8.5 to 9.2 upgrade, it may be helpful for audience who upgrades from other versions to 9.2.

    Presented By Shubha Hari and Sudhanshu S Sar

  • + Expand Positioning IBM Sterling Order Management with/against SAP

    Overview: Joseph A Brama, WW Technical Sales Leader for Commerce Solutions, discusses how IBM Sterling Order Management (OMS) can be positioned when SAP is part of a customer's enterprise architecture. He provides an overview of how OMS has been successfully positioned as the customer-facing order management hub in front of SAP. An example from an existing deployment is included.

    Duration: 44 minutes 55 seconds


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Call Center

  • + Expand IBM Call Center For Commerce (v9.3) - Extensibility Workbench Overview & Usecase Demo, 25 March 2014

    Walkthrough of CCC Development environment setup
    Walkthrough and demo of 2 extensibility scenarios:

    Debugging techniquesQ & A

    Pre-requisites in order to be able to really benefit from this session:

    • IBM Sterling Order Management knowledge
    • Order flow understanding
    • Working with API’s
    • Working with XML and JSON
    • Basic knowledge of Java Scripting and Dojo
    • Understanding of IBM Call Center for Commerce features
  • + Expand IBM call center for Commerce Solutions architecture and extensibility layer - Release enablement (9.3), February 20

    Overview: This Webinar will provide an Architecture overview of Commerce Call Center for Commerce Solutions covering the following areas:

    • Key Design Goals
    • Architecture Layers
    • Web 2.0
    • Server Side
    • Extensibility
    • Types of Extensions
    • How Extensions are Applied
    • Extensibility Workbench

    Presenter: Peter Stubbs

  • + Expand IBM Sterling Order Management V9.3 and call center for Commerce Solutions 9.3, February 19

    Overview: Join this call for an overview on the new features for IBM Sterling Order Management and CCC (Call Center for Commerce Solutions) - 9.3.

    Presenter: Janet Wall, Senior Product Manager, Industry Solutions, Order Management.


Warehouse Management System
  • + ExpandIBM® Sterling Warehouse Management System (WMS)v9.3- Release Enablement

    The IBM® Sterling Warehouse Management System (WMS) is a Web-based application that provides a comprehensive end-to-end solution to help businesses manage inventory and processes throughout their network, through a synchronized warehouse management system. In this Webinar speaker talks about what is new in WMS v9.3

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