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Five million people around the water-cooler

Five million people around the water-cooler. How the UK public sector can harness the power of social networking.

Social networking has the potential to be the most important emerging enabler of government over the next five years.

The potential of social networking for the public sector transformation agenda is exciting. The effective delivery of any major transformation relies on the strength of communication throughout that organisation. With the right attention to data security, government could harness this new technology to break down communication barriers between departments and locations.

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Security seems to be the dominant issue for government: on the one hand we are rightly concerned about security in terms of protecting children from unwanted contact via these sites. On the other, security issues prevent govt from collaborating on critical matters of innovation where introspection will not deliver the goods.

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