IBM Connections Touchpoint

1 like Updated 8/31/15 11:21 AM by Cynthia OehmigTags: None

IBM Connections Touchpoint



Touchpoint is an onboarding wizard for IBM Connections which walks users thru the process of completing their profile, expanding their network and identifying communities relevant to their roles.

 

Drive user engagement and increase adoption by providing users with personalized and relevant content suggestions during their initial sign-in to IBM Connections. Touchpoint provides an interactive user experience to improve engagement for new users so that customers can derive immediate value from Connections. Additionally, Touchpoint can be used for a wide variety of end user scenarios, such as recommending updates to community and network contacts, organization polling, reviews of profile expertise and more.

Key Business Value

Enhanced user introduction / experience with IBM Connections

Improved user adoption

Secures corporate messaging opt-in

Ensures user profile data completion

Increases community membership

 

For More Information

For more information on IBM Connections Touchpoint, reach out to your local Collaboration Services Seller or send an email to isscapps@us.ibm.com.

Key Features & Functions

Greets users with a clean, simple interface

Guides users to fill in profile information and upload a photo

Recommends contacts for users to add to their network

Suggests communities for users to join

Requires users to review and/or acknowledge organization messaging or usage guidelines

Deployment Approach

The Touchpoint solution is deployed as an extension to your existing Connections environment, utilizing standard extension points and standard API calls.

Support for the solution utilizes the same processes as your IBM Software Products

April 2015 IBM Connections Touchpoint demonstration

 

 

February 2015: YouTube video of IBM Connections Touchpoint now available!