What’s the difference between Big Data and just having a lot of data? Big Data has so much volume, variety or velocity that you have to change the way you think about basic functions, such as data storage, management and protection. Often, you don’t notice a problem with Big Data until something breaks. More organizations are exploring Big Data, and a discussion about infrastructure needs can help drive project success
Last week at IBM Interconnect2015, Bernard Shen from Re-Store shared his experiences implementing Big Data solutions for business and scientific environments. Bernard began with a discussion of the similarities between scientific and business workloads, when they run at a large scale. As business data grows into the petabyte range, much can be learned from scientific workloads that use scale-out supercomputer environments. There are differences, to be sure (file sizes, use cases, etc.), but the similarities are much greater.
When data grows to multiple petabytes, traditional data management and data protection paradigms break down. For example, the time required to find, backup or restore files can be unacceptable using ordinary processes and infrastructures. Supercomputer infrastructures provide a better model, because they’re designed to provide excellent service levels, regardless of data size, by using grid architectures that expand without architectural bottlenecks.
In multi-petabyte environments, small decisions can have big financial impacts. Bernard shared an example of a Life Sciences project needing multiple petabytes of storage. After understanding how the data would be used, Re-Store recommended a flash system for production workloads, funded by storing inactive data on lower cost storage. The solution delivers better performance than expected and saves millions of dollars, compared to the original proposal. Sometimes, it pays to get a second opinion.
Bernard also shared Best Practices for backup and restores in very large environments. Re-Store has experience with remote mirroring, snapshots, incremental backup, and Hierarchical Space Management. By using a combination of techniques, clients can reduce total costs without sacrificing data protection goals.
If your Big Data project uses all-disk storage, you may be spending too much and getting too little in return. Are you ready for a different approach? You could be spending more on innovation, and less on infrastructure.
Mike Barton is a Worldwide Storage Marketing Manager at IBM. Prior to 2007, Mike was a Technical Manager and Principal IT Specialist for IBM, and a Sales Rep and Principal IT Specialist for Sybase. He holds ITIL Foundation and Gartner Group TCO Certifications. Mike has been with IBM over 15 years and has over 25 years of Information Technology experience. The opinions expressed herein are his own.
IBM InterConnect 2015 – the premier conference for cloud and mobile kicks off from February 22 – 26 in Las Vegas, Nevada - to deliver one of the most comprehensive technology events ever. While the excitement has already begun, let’s take a look at the top 5 reasons why you shouldn’t miss IBM InterConnect 2015:
General Sessions, Keynotes, and Break-out Sessions:
InterConnect 2015 offers you over 42 tracks, 8 streams, 3 general sessions to learn from the top industry experts about the latest and the greatest trends and technologies. From development to architecture to operations, InterConnect will provide 1500+ sessions worth of the best education, networking, and exhibits on topics like cloud, mobile, security, DevOps, and more. For instance, hear the latest IBM strategies from key executives like Tom Rosamilia, IBM SVP and gain insight from the General Session guest speakers, Barbara Corcoran, Daymond John, and Robert Herjavec of ABC's Shark Tank. InterConnect 2015 also offers you an opportunity to build your own agenda. Click here to learn more.
Business Partners Summit:
Save the date for the InterConnect 2015 Business Partner Summit, being held on February 22nd. This one-day summit offers a wide range of content and relationship building activities; networking with IBM executives, product and industry experts, and other Business Partners; and features bestselling author, venture capitalist, and entrepreneur Josh Linkner as the guest speaker. Download the Business Partner Summit Program Guide.
With great software, comes great responsibility! This year, thousands of software developers, architects, designers, and programmers will leave their language, platform, and editor wars behind to come together for two days of sessions, training, and building with the people and companies who are creating the new technology landscape. Hack, make, break, and shake with people who are super smart at what they do. Just like you. Click here to see what to expect from dev @InterConnect.
The Solution EXPO at InterConnect 2015 is the hub for networking, collaboration, and engagement. We’ve also incorporated new architectural elements which create a modern, functional space that facilitates the many demos and discussions taking place on the EXPO floor. Click here to check the key features included in the Solution EXPO at InterConnect 2015.
Get Social with InterConnectGO:
InterConnectGO is the digital interactive platform for InterConnect 2015. Hosted by gamer and video star Veronica Belmont, the event features three full days of live streaming video straight to your laptop or mobile device. If you have colleagues who can’t attend InterConnect 2015, encourage them to register for InterConnectGO for the free online digital experience. Also, if you like being on social, there’s a whole new opportunity waiting for you. Just share your InterConnect story or experience and get a chance to be featured as InterConnect Social Jockey on @IBMStorage. Don’t forget to mention @IBMStorage and include hashtag #IBMInterConnect in your posts.
Isn’t it exciting! So what are you waiting for? Register now and be a part of InterConnect 2015 experience! For up-to-the-minutes updates, follow #IBMInterConnect or #IBMStorage on Twitter. If you have any questions, please don't hesitate to contact me at email@example.com. I look forward to seeing you at InterConnect 2015!
With more than 90% of decision makers trending to cloud implementation to drive improved business outcomes, it is important to understand the key challenges organizations face when considering Tivoli Storage Manager (TSM) in the cloud including:
How to leverage cloud storage as a storage tier for TSM
Moving data into more cost effective architecture while improving recovery
A recent survey was completed to understand how users plan to use TSM in the next three years. The trend indicates that pool usage for primary storage are -- 1). TSM dedup and 2). tier with #5 being identified as cloud. Cloud as #5! The projected growth for XaaS (anything as a service) will definitely have an impact for survey results in te next few years.
Another survey provided a view of the trend for disaster recovery (DR) pool usage over the next three years as follows: 1). TSM replication 39% (tape usage decreased); 2). Node replication increase 30%; 3). Copy storage pool backups to cloud increased to 32%.
Thus, to understand the true value that Data Protection as a Service can provide -- e.g. Xaas [BaaS, DRaas, AaaS, Iaas] the consideration includes:
Partner ecosystem -- build upon open interfaces
Transmission of data to cloud -- be selective about data that goes to the cloud
Security -- encryption in flight / at rest
Economics -- in house TSM, likely cost less
The aspects of cloud data protection solution can be summarized as:
Service Model -- services offered; managed by customer, IBM or 3rd Party
Do you need a more simplified approach for deploying Tivoli Storage Manager (TSM) for Virtual Environments (VE)? Are you experiencing issues because data backup ratios promised by IBM marketing for TSM cannot be matched? Do you want to know more about how backup experts with multiple deployments are handling? Then, reading this blog can help address your questions while removing some frustration.
First, it is important to note that the solution design case study is based on TSM v6.4, yet is also valid for TSM v7.1 (announced Oct 2013) due to the following criteria:
Scalability and performance
Data reduction capabilities (deduplication)
Administration and monitoring
Hardware snapshot (flashcopy)
Next, the case study covers a client environment with small scale number of VMs (i.e. 500); yet, the findlings / results apply to environments up to 2000 VMs. The detail outlines a strategy leveraging three elements: Transition, VSphere architecture, and Backup Storage Device Selection (see further description of elements at bottom).
First Things First -- Case Study Environment Specs:
500 VM deployment (small scale); yet solution design is same for larger environment up to 2000 VMs
Demonstrates how to achieve objective
Works within infrastructure constraints -- network bandwidth limitation
Multiple retention requirements
Achieve reliable, successful backups
Dedup options include TSM native or appliance.
The dedup ratios should be benchmarked to insure realistic estimates are used.
When considering cost and restore performance, it is important to evaluate the trade-off between performance and storage costs; consider co-location by file space (VM) with tape virtual tape library (VTL) as well as specify critical VMs configured as exception for management.
Now About Those Ratios
If you've attained a dedup ratio closer to 3:1 that can actually equate to 25:1 reduction ratio when you consider whether reduction is based on change data versus the data of entire environment. The case study also examined network constraints, VTL selected and sizing.
Therefore, the main takeaway -- with the right strategy, use of TSM blueprinte and the following simplified estimate considerations:
Occasional full backup
Occasional image restore
Initial phase-in contingency
DR (disaster recovery) contingency
TSM for VE delivers a cost effective, simplified means to achieve reliable, successful backups.
Note: Optimal design will differ based on environment. Published case study made available upon request.
Global Program Director
IBM Software Group
In the past two years that IBM acquired Butterfly, it generated hundreds of Analysis Engine Reports (AER) analyzing billions of gigabytes and established facts about Tivoli Storage Manager (TSM) that should make competition sit up and notice.
The Backup Analysis Engine report from Butterfly Software uses light-touch, agent-less software technology to analyze existing heterogeneous data backup environment. It is a non-intrusive analysis based on empirical production data collected in minutes and incorporated into the Backup Analysis Engine report from IBM Butterfly Software.
Why is Butterfly important? Gartner Magic Quadrant: Backup and Recovery 2013 Competitive analysis says between 2012 and 2016, one-third of organizations will change backup vendors due to frustration over cost, complexity and/or capability. To be able to say conclusively that TSM solution can save backup infrastructure costs by as much as 38% when compared to some of the other competitive products opens the door for IBM to go get these 33% of the organizations looking for a change.
AER is the Key More demand for AERs is expected with the launch of the automated “self-service” AER generation model. Scheduled to go live at the beginning of 2H 2014, it will scale out as a service to IBM and its Business Partners. These facts drive home the fact that Butterfly AERs have metamorphosed into a well accepted and standard approach to storage infrastructure analytics.
Meet the Butterfly Storage and Backup Assessment Team at Pulse 2014 If the butterfly flutter has caught your interest, visit Pulse 2014 on Feb 23-26 at Las Vegas and meet the folks who deliver Butterfly Storage and Backup Assessments in the IT Optimization section of the IBM booth. Find out how your company can use business analytics to dramatically lower the cost of running your backup and recovery or primary storage infrastructure.
Recently, Forrester published The Forrester Wave™: Enterprise Backup And Recovery Software, Q2 2013. I wasn’t surprised by their suggestion that “CommVault [Sympana 10.0], EMC [Avamar 7.0 and NetWorker 10.1], IBM [TSM 6.4), and Symantec [Netbackup 7.5] lead the pack. It’s a tight four-horse race for the top honors — [they] all scored high on strategy and current offerings.” These are the four vendors that are always pushing and shoving on each other in analyst comparisons. The thing that caught my attention in this report was the expert job analyst Rachel Dines did in pealing back a complex market space to uncover some important strategic observations about each vendor. Read more...
As I’ve been working with many members of the Tivoli Storage team to coordinate our involvement atIBM Edge 2013and as the conference nears it struck me the other day -- Edge really does have something for everyone. While the historical focus of this event has been storage—and storage content remains particularly strong—this year, IBM is expanding that focus to address related areas of IT optimization as well: cloud, smart analytics and big data, business continuity, and many more.
And not only the IT topics being covered are expanding -- so are the types of audiences that will have an interest in Edge. With four events under one roof, each aimed at the needs of different audiences, Edge 2013 promises not to disappoint – regardless of the role you have in IT. Just in case you aren’t sure if Edge is for you, below is the summary of the “four events within the event” and the highlights of Tivoli Storage in each:
Executive Edge:Executive Edge is a 2.5 day event for IT executives and leaders focusing on discovering new innovations for managing storage growth, accelerating cloud deployments, unlocking the insights from big data, and securing critical information and processes. Deepak Advani, General Manager of IBM Tivoli Software, who takes the stage multiple times in Executive Edge will host a two- hour session entitled "Key Insights for Modernizing Your Data Protection Infrastructure" designed to help you shield critical data from threats both known and unknown. Deepak will not only provide IBM’s perspective on this critically important topic but will invite clients, analysts and IBM Business Partners to the stage to join the discussion. In addition to wealth of thought leadership this session will unveil the latest enhancement to the Tivoli Storage portfolio: IBM Tivoli Storage Manager Operations Center that was previewed to rave reviews earlier this year at Pulse. More details on Executive Edge can be found by previewing the agenda.
Technical Edge: Technical Edge is a 4.5 day technical event for IT professionals and practitioners focused on sharpening expertise, discovering new innovations and learning industry best practices. Featuring over 350 sessions to choose from, you’ll hear from product and developments experts with deep technical expertise who will not only introduce new IBM offerings and updates, but will put them into action through hands-on labs and demonstrations that closely match real-world operating conditions. In particular, for those interested in Storage software there will be 35 Tivoli Storage-led sessions spanning 9 of the 16 technical tracks, with especially deep content in the business continuity and systems management tracks. For more specifics check out the Technical Edgeagenda.
MSP Summit: For Managed Service Providers (MSPs), the two-dayMSP Summitfocuses on topics that are unique to this community and is designed to help organizations accelerate service delivery to become next generation MSPs. Strategic discussions will include topics such as Cloud, Next Generation Systems & Storage, and Big Data. One particularly interesting business opportunity for MSPs today is Cloud-based Backup as a Service with two successful Tivoli Storage MSP’s (Cobalt-Iron and Front-Safe) slated to share their experiences.
Winning Edge: The tail end of Edge will include a three-day sales bootcamp catering to the needs of IBM Business Partner (BP) sales professionals. Everything BP’s need to know to be successful will be discussed such as the opportunities related to IBM’s Butterfly acquisition, Storage Virtualization supported by marketplace perspectives of an independent Storage consultant. This information won’t just be theoretical; it's all founded on the real-world, quantified results already being achieved by IBM Business Partners and customers around the world, also to be discussed.
While I’ve tried to highlight the four discrete events within the Edge event this really only scratches the surface of Edge. There’s all the other valuable aspects – the hours of networking opportunities, Executive 1x1’s and the Solution Expo Hall where you can connect with subject matter experts from over 50 sponsors just to name a few.
Clearly I can’t do the Edge conference justice in a single blog but hopefully this gives you a sense of what you can take advantage of and that there truly is something for everyone at Edge. To learn more please check out the conference website and I hope to see you in Vegas in June at Edge2013.
Royse Wells, Chief Storage Architect for International Paper discusses Tivoli Storage Manager Operations Center, previewed at Pulse 2013.TSM Operations Center is a new graphical interface that helps administrators and management get quick summary views about the backup environment and simplify administration.
Jeff Jones, UNUM
UNUM Uses Tivoli Storage Manager for Virtual Environments
Jeff Jones is senior infrastructure manager at UNUM, a leading provider of financial protection benefits in the US and UK.UNUM has about 85% virtual servers today.UNIM uses Tivoli Storage Manager for Virtual Environments to deliver faster backups and restores, and reduce the risk of data loss for 650 Windows and Linux VMs.
Klavs Kabell, IT-WIT
Modernizing Backup for Today’s Virtual Environments
Klavs Kabell is a Senior System Consultant at IT-WIT, an IBM Business Partner in Denmark specializing in backup solutions.Klavs discusses how backup solutions have evolved, as VM deployments have grown.Tivoli Storage Manager for Virtual Environments helps simplify VM backup administration and tracking, while incremental ‘forever’ technology improves storage efficiency.
Thomas Bak, Front-safe
Cloud backup and archive using TSM and Frontsafe Portal
Front-safe received the Best Cloud Solution award at the IBM Pulse 2013 conference, and the 2013 IBM Beacon Award for the Best Solution to Optimize the World’s Infrastructure.Learn about the value of enabling backup as a cloud service, using Front-safe Portal software.
Laura DuBois, Program VP of Storage for IDC, and Steve Steve Wojtowecz, IBM VP of Storage and Networking Software discuss client opportunities and requirements for storage clouds and compute clouds.Client cloud storage requirements include backup and archive clouds, file storage clouds, and storage that supports compute clouds.
Chris Dotson, IBM CIO Office
IBM’s storage transformation featuring SmartCloud Virtual Center
Chris Dotson works in IBM’s CIO Office as a Senior IT Architect for Services Transformation.He is guiding IBM’s own storage transformation.As a large enterprise, IBM manages over 100 petabytes of data, growing at 25% per year.Chris discusses block storage virtualization, automated block storage tiering, file cloud storage, and automated block storage management at IBM.He shows how SmartCloud Virtual Storage Center is reducing storage costs by 50% with no noticeable performance impact to users.
BJ Klingenberg, IBM Global Technology Services
IBM Global Technology Services Uses Tivoli Storage Productivity Center (TPC) to Manage Clients’ Storage Environments
BJ Klingenberg is a Distinguished Engineer and Enterprise Storage Management lead for IBM.BJ shares his experiences using IBM Tivoli Storage Productivity Center in IBM’s Service Provider environment. Service Provider environments are governed by Service Level Agreements, so managing capacity, performance and availability are essential capabilities. Storage efficiency is essential to remaining competitive.See how TPC helps IBM deliver outstanding customer service at competitive prices.
Jason Buffington, ESG Senior Analyst, and Tom Hughes, IBM Worldwide Storage Executive discuss business and technical challenges for data protection.Tom and Jason discuss new solutions and Best Practices for protecting data more efficiently and effectively for today’s cloud, mobile and virtual environments.
Colin Dawson, TSM Server Architect introduces Tivoli Storage Manager Operations Center, the next generation of backup administration from IBM. He describes how TSM Operations Center was designed and built, using extensive user feedback.
Jonathan Bryce, OpenStack Foundation founder and Todd Moore, IBM
OpenStack Provides Compute, Storage and Network Interoperability for Clouds
The OpenStack Foundation has gained 170 corporate and over 8,200 individual members since its inception in 2012, making it one of the fastest growing cloud standards.Jonathan Bryce, Executive Director and founder of the OpenStack Foundation, and Todd Moore, IBM Software Group Director of Interoperability and Partnerships discuss the capabilities and opportunities for building cloud solutions using OpenStack to manage compute, storage and network resources.
Deepak Advani, IBM
Optimizing IT Infrastructures for Today’s Workloads
Deepak Advani, General Manager of Tivoli Software discusses top issues and opportunities facing clients as they adopt new breeds of applications to engage with customers and improve operations using mobile devices, cloud and analytics.
Wow!What an exciting week it has
been at Pulse 2013!Especially, for Tivoli Storage!In addition to the inspiring words of Day 3’s
keynote speaker, Peyton Manning, I was also equally inspired by many of our
Tivoli Storage Business Partners like Cobalt Iron, Silverstring, Front-Safe and
STORServer, who led sessions on exciting topics like how to create a cloud
service in a TSM environment, to how to transform your data backup costs into
Lets start with the final day of Pulse General
Sessions which kicked off to a packed auditorium…..Jamie Thomas, IBM
Tivoli VP of Strategy and Development, took the stage first with a panel of IBM
Experts including CTOs Dave Lindquist, Jerry Cuomo, Sandy Bird,
and Sky Matthews.These key
technology leaders, with Jamie facilitating the discussion, led us through
their technology roadmaps around what’s new and what’s coming in Cloud,
Security Intelligence, the Mobile Enterprise and Smarter Physical
Infrastructure.Following this panel
discussion, Bruce Ross, General Manager for IBM GTS, helped explain how
his team is helping to enable the acceleration of cloud services.It was a great line-up of experts and many
shared examples of how our technologies are driving innovation.You canwatch the replay of the General Session here.
Next up on the main stage was Pulse
2013 Guest Speaker Peyton Manning of the Denver Broncos.Peyton gave a heartfelt speech on the “art
and science of decision-making.”Are you
making the right decisions to deliver innovation?Are you sticking to your decisions?...were
some of the key topics covered.Offering
his perspective on Leadership, I think my favorite all-time quote was
this:“You can either be a warrior or a
worrier.”So true.Decisions backed by facts and data analysis
helps you drive the best decisions, and technology has greatly impacted this
process, he pointed out.Scott Hebner,
WW Tivoli VP of Marketing, joined him onstage with some great Q&A, that
ended with Scott going long, “up and out,” to catch a bullet pass from
Peyton.And, yes, pass caught, no
Now, on to our Tivoli Storage
sessions today which featured many of our Business Partners.Thomas Bak, CSO & Partner of
Denmark-based Front-safe, kicked off the morning with a very interactive
discussion on the topic of how to create cloud service around your Tivoli
Storage Manager environment.Front-safe,
a recent 2013 Beacon Award winner, is bringing TSM into new markets via a
cloud-enabled portal.He mentioned 3,000
end customers are already using this solution for backup, and backing up
literally 10,000+ servers!Front-safe’s
new cloud backup service provider, i-Sanity, also addressed their model of
“backup as a service” and they are the first Front-safe backup service provider
in South Africa.You can learn more by watching this great
Silverstring Ltd, another Tivoli
Storage Business Partner, led a session with customer Rabobank International, a
large global financial institution with many dispersed TSM systems, who told us
all about best practices that have been used for daily TSM administration.Great content was also shared that focused on
how these best practices and cloud-based automation software can be combined to
actually lower the cost of delivering TSM services and improve service levels.
Later in the
day, Richard Spurlock of Cobalt Iron
held an engaging session on how to transform your backup costs into business
opportunities.Cobalt Iron combines TSM
backup with a cloud experience in a simple deployment model that’s all about
flexible deployment options.Richard
really helped the audience better grasp how the costs and complexity of
enterprise backup can really “bankrupt” its value – and how Cobalt Iron’s
solutions can leverage your backup investments into a flexible and high
value data protection solution.Earlier
in the week, Cobalt Iron had been honored as a recipient of the 2013 Tivoli
Business Partner Awards finalist. Congratulations!
In one of the final Pulse 2013
storage sessions of the day, Business Partner STORServer delivered a compelling
presentation on how to provide Backup-as-a-Service with their STORServer Backup
Appliance and TSM.This session was of
great help for both large enterprises who were looking for how best to charge
for backup services, and also MSPs looking for additional revenue streams.
We also heard from
customers like Nyherji who told the audience all about how they use FlashCopy
Manager with TSM Node Replication to increase service levels and obtain high
availability.I was especially interested to hear about all the stellar benefits that these Tivoli storage solutions brought to their
business – from absolutely 0 downtime to hugely improved backup and recovery
times.As a result, Petur Eythorsson of
Nyherji, told a great story of how they completely redesigned their TSM
environment and added TSM Node Replication and FlashCopy Manager to complete
I wrapped up my week at Pulse
2013 visiting with both old and new friends and colleagues later that evening,
continuing to recap what was my 3rd, and, I believe, BEST Pulse
ever!Congratulations and thank you to the IBM Tivoli Pulse team for a job well done.....I can’t imagine how the next Pulse
will trump this one, but, in true Tivoli
fashion, I am sure it will.
And, in case you are having Pulse 2013 withdrawals already, we’ve captured some engaging storage
videos this week that are already available to you now. I hope you can take a moment to relive some
of the great Tivoli Storage moments this week and listen to all the great things that analysts, thought leaders, our customers, and Business Partners are saying
about Tivoli Storage solutions:
And, in case you would like to hear more about what’s
new and cool coming from Tivoli Storage, you can always join us again in Vegas
this June for IBM Edge2013, which will
bring you more opportunities to connect with your colleagues and learn about
industry best practices for storage management, virtualization, and cloud technologies.
Following an outstanding PurePalooza party on Monday night that featured a 2-hour performance by 6-time Grammy Award winner Carrie Underwood, you might have expected Tuesday’s General Session to be a little quieter than usual. However, that wasn’t the case at all as the energetic vibe from today’s session picked up right where Monday left off -- helping to quickly shake off the effects of a wild Monday night for many.
This morning’s 90-minute general session was themed “Best Practices in Action” and featured a client panel of IT leaders from AT&T, Equifax, Carolinas Healthcare System and the Port of Cartagena sharing how they are converting opportunities from Cloud, Mobility and Smarter Physical Infrastructures into tangible business outcomes.
The Unified Recovery & Storage Management track picked up on the General session theme with Tuesday’s breakout sessions featuring no fewer than TEN Tivoli Storage clients sharing real-life examples of how they were applying IBM Tivoli Back-Up and Recovery and Storage Management solutions to address a host of complex challenges. While this represents a just a tiny sliver of the valuable content, some of the session take-aways included:
• Irfan Karachiwala (Ph. D), Manager, Enterprise Data Strategy at Kindred Healthcare, a post-acute healthcare provider with over 450 locations in the U.S. has realized improvements in Recovery Point and Recovery Time Objectives by switching from data only backups to VM-based image back-ups using Tivoli Storage Manager for Virtual Environments;
• Redbook author Gerd Becker of Empalis Consulting, a German-based IBM Premier Business Partner recommended the use of TSM Fastback for Workstations to provide continuous protection and meet shorter Recovery Point Objectives (by the way you can try TSM Fastback for Workstations for free through the currently available trial);
• BJ Klingenberg, Distinguished Engineer in IBM Global Technology Services that uses Tivoli Storage Productivity Center to manage the storage environments of over 1000 accounts and 400 petabytes of data suggested taking 12-hour Storage environment snapshots to facilitate problem isolation and determination as part of a sound change and configuration management strategy;
• Petur Eythorsson of Nyherji, a Managed Service Provider in Iceland that provides management for 50 TSM servers mainly supporting mid-sized Windows-based environments confirmed that like many others, his client base has little patience for any recovery time beyond 2 hours;
• Huey Cantrell of Blue Cross Blue Shield of Louisiana reminded us that the overwhelming number of restore requests are for data that was recently backed-up so his IT organization spends it’s time and energy focused on the ability to quickly recover data created in the past few days;
• Eduardo Zalamena of Mitsubishi Motors of Brasil pointed out that within large organizations you can’t treat all data the same way. For example, a 2-hour restore time within some systems can be a catastrophic while for others it may be very appropriate. Eduardo recommended the implementation of system-specific recovery objectives to cost-effectively address requirements;
• John Clarke from United Healthcare that protects over 70 million Americans, has altered his teams approach back-up and recovery focus – emphasizing the restore over back-up primarily because of the emergence of Big Data systems such as Netezza and Teradata.
On a day that put IBM clients “front and center”, it was only fitting to close Tuesday with the Tivoli Storage Birds of Feather meeting. This two hour, highly-interactive discussion gave clients the opportunity to get all their questions answered and provide direct feedback to Tivoli Storage Executives, Developers and Product Managers.
Based on the buzz around the Storage breakouts it was clear that the client focus on Tuesday was a hit so a huge thank-you to all the clients who took the time to prepare and share their stories at Pulse2013. Pulse wouldn't be a reality without your contributions!!!
As another Pulse begins to wind down, it’s time to start thinking about IBM Edge2013 in June. The Edge conference will bring us back to Las Vegas to hear more clients describe how they are Optimizing Storage and IT. If you weren’t able to join the 8000 of us at Pulse2013, start making plans to attend Edge by finding out everything you need to know (including the early-bird discount available through the end of April) at the IBM Edge2013 Conference website.
IBM Tivoli is looking for interested
parties to join our Early Access Program/Beta Program for FlashCopy
Manager. If you are interested in taking part, please go to the URL
below and complete this initial sign-up form. You will then be contacted
by our beta team regarding how to sign off on the beta legal form
online. Once that is completed you will be sent a nomination link, where
you can nominate your organization.
seen tremendous growth in recent years due to the size, type, and complexity of
data that is being created. Multimedia files, efforts to go “Green”, and the
general desire to be more collaborative in our daily work with all of our data
on hand as needed has increased the demand for storage. Analysts state that
half of all data in existence today was created within the last five years.What does that say about what the next five
digital world, this growth is driving the need for new thoughts around the cost
and complexity of managing storage, a desire for hyper efficiency to get the
absolute most out of storage resources is now the norm.This
requires new inventions in storage techniques and data analytics. You have
likely heard of cloud. In fact, you probably back up some portion of your data
to a cloud service today, either from your personal computer, tablet, or smart
phone. These services enable self-service delivery of storage and are built on
an integrated, optimized infrastructure. Services like these are a model for
doing business that can be translated into datacenters all over the world.
The IBM SmartCloud
Virtual Storage Center is the cornerstone of our storage cloud services because
it enables users to easily migrate to an agile, cloud-based storage
environment—and then to manage it effectively. VSC delivers unique capabilities for our customers including
automated provisioning of virtual storage resources pooled across heterogeneous
storage platforms, built-in efficiency features that remove traditional
barriers to increase the utilization of your existing storage assets, and
non-disruptive data mobility so that your data is available no matter where you
are. Storage can be provisioned directly
from a catalog in a self-service fashion and then placed on the appropriate
class of storage based on the required characteristics of the workload, with
integrated data protection and resiliency to match service level requirements.
As workload characteristics change over time, VSC can help reduce costs by
migrating less critical data to less expensive media.
United Kingdom-based investment and insurance company recently implemented IBM
SmartCloud Virtual Storage Center to build a more flexible, automated approach
to managing data that they had not previously been able to. Their IT department
is now able to offer an improved service to all lines of business at a far
lower cost. They have been able to reduce the amount of physical disk drives
they will need to invest in moving forward, while improving performance, which has
allowed them to redistribute their IT budget into other key areas.
Here in the
United States, one of our major telecom providers has been leveraging Virtual
Storage Center to increase the utilization of their storage assets to over 80%,
while reducing their reliance on tier 1 storage to greatly improve their total
cost of ownership. In addition, they have been able to automate many of the manual
tasks associated with managing their enterprise data center, freeing IT
resources to focus on strategic initiatives.
SmartCloud Virtual Storage Center has experienced a meteoric rise within our
storage software portfolio, with over 60 new customers in just one quarter of
general availability. This integrated approach to dealing with the major
obstacles in enterprise data centers has been well received by analysts and customers
alike. Leveraging key capabilities from our existing storage software
portfolio, built on years of experience and leadership, IBM SmartCloud Virtual
Storage Center has helped customers address the demands of rapid storage growth
and provide built in resiliency to ensure 24x7 operations.
information on IBM SmartCloud Virtual Storage Center and Pulse 2013, please
check out Tivoli Storage at Pulse by clicking here.
For those of our customers who have upgraded to TPC v5.1 or later, this below post will validate their smart decision to embrace the web-based graphical user interface (GUI). For the rest, go on and read further to understand what you are missing...
Back in June 2012, Tivoli Storage Productivity Center (TPC) v5.1 was announced with two user interfaces for managing the storage infrastructure: the stand-alone GUI and the web-based GUI. The web-based GUI provides a quick access to pages that you can use to monitor the condition, capacity, and relationships of the resources within your storage environment.
The web-based GUI is key to access critical storage information without needing to get glued to your administrator console in your data center premises. The web-based GUI helps you to achieve the following: - view and acknowledge the status of resources that are monitored; these resources include storage systems, servers, hypervisors, fabrics, and switches - view summary and detailed information about resources, including properties, usage, capacity, and several key performance metrics - view the relationships and storage mapping among resources - view the connectivity between host connections, servers, hypervisors, virtual machines, storage systems, and the fabrics - identify potential problems and troubleshoot existing problems in a storage environment - pull reporting, along with drag-and-drop approach to design custom reports that contain detailed information about the properties and performance of monitored resources. Note that the reporting interface also includes a set of predefined reports that provides quick access to preformatted data about resources.
The web-based GUI also allows you to start the element managers for various storage systems and switches. To learn more about managing resources in the web-based GUI, click here to access the TPC information center.
In its latest edition TPC v5.1.1., the web-based GUI is enhanced to provide detailed view of the data path. The data path view shows the connectivity between host connections, servers, hypervisors, virtual machines, storage systems, and the fabrics through which they share storage. You can use this view to monitor status and pinpoint problem areas in selected data paths. This view includes both graphical and tabular representations of the top-level resources in a data path.
You can use the data path view to: - view the path of data that is shared between resources - view the fabrics through which resources in a data path are communicating - view the propagated status of the top-level resources that are in a data path - view the status of the internal resources for top-level resources that are in a data path - customize the appearance of the data path view to suit the needs of your environment - export the data paths view as an image or CSV file
For more information about viewing data paths in the web-based GUI, click here.
Data protection matters! Actually it matters even more with the advent of big data. The unique challenges of managing & protecting big data has forced IT professionals to relook at their data backup & protection policies. Every year ESG conducts a forward looking spending intention survey. They shared a couple of interesting facts that do not surprise but definitely reinstate my thoughts. When organizations were asked what they would consider most important IT priorities over the next 16-18 months, 30 percent responded back saying “improved data backup & recovery”!
And when they were asked what they would characterize as challenges with their organizations’ current data protection processes and technologies, “cost” & “need to reduce back up time” came out to be the major concerns.
ESG analysts Mark Peters and Tony Palmer shared these insights as they took us through the results of their lab testing on Tivoli Storage Manager. If you are not familiar with IBM Tivoli Storage Manager (TSM), it is a scalable client/server software primarily designed for centralized, automated data protection. The goal of the ESG report is to educate IT professionals and provide insight into the advanced data backup technologies such as forever incremental back up, deduplication and why it is so important in current scenario. Click here for the ESG video.
The TSM Lab validation was performed using a combination of hands on testing, audits of IBM customers in live production environments and detailed discussion with IBM experts. The objective is to validate some of the valuable features and functions of the product and show how those can be used to solve real customer problems, and identify any area of improvement. IBM has continuously invested in TSM platform bringing innovation to data protection and recovery. ESG evaluates how the newer versions of TSM provide a turnkey solution to a range of data protection issues. They found that the two technologies (deduplication and progressive incremental backups) working in tandem were able to achieve 90 percent data reduction after just six incremental backups and 95 percent data reduction after ten backups. Replication function is also fully integrated with deduplication, thus optimizing quicker recovery during disasters. TSM uses policy-based automation along with intelligent move-and-store techniques, helping to reduce data administration efforts. Over all, ESG’s validation rightfully points to the key enhancements to the TSM platform that drive greater scalability, efficiency, and data availability. Please register and download the detail 23 page ESG Lab Validation Report here. Opinions are my own
If you are following the developments related to Pulse 2013 you’re likely well aware that Peyton Manning has been announced as the keynote speaker and the evening entertainment at Pulse Palooza will feature Carrie Underwood. If you’ve been to Pulse before you also know you can expect compelling thought leadership in the General Sessions and deep content in over 300 breakout sessions to choose from.
Over and above all that exciting news there’s one thing that keeps attendees coming back year after year – the opportunity to network. Each year following Pulse, attendees tell us through the post-Pulse survey that networking with the over 8000 conference attendees rises to the top as the most valuable aspect of the event.
The opportunity to network with your Storage colleagues at Pulse 2013 will once again be front and center at the conference. Formal opportunities exist such as the Storage Birds of a Feather session, Meet the Experts in Storage, Client Connections along with access to Storage subject matter experts from development and product management in the Expo Hall. And of course in Las Vegas there’ll also be plenty of informal gatherings to connect with Storage professionals to share knowledge and expertise.
A great way to start the networking process is to take in the numerous client-led sessions in the Unified Recovery and Storage Management track within the Cloud and IT Optimization stream at Pulse 2013. Following the track-kick off which features Dave Russell, Research Vice President at Gartner you’ll have the opportunity to hear IBM clients sharing their experiences, some highlights of which include:
• Learning about the experiences of Chesapeake Energy with the new TSM Backup and Recovery Dashboard based on their participation in the Early Adopters Program;
• Understanding how The University of Sydney is using SmartCloud Virtual Storage Center to provide centralized management of its diverse storage environment;
• Hearing how Banco de Brasil improved its backup capabilities by taking advantage of the latest advancements in Tivoli Storage Manager;
• A panel of experts from Blue Cross Blue Shield of Louisiana, Kindred Healthcare and Centene Health discussing how they are protecting healthcare data with IBM storage solutions.
While this is just a tiny sampling of the type of organizations that will take to the podium in the Storage track at Pulse there’s a wealth of experience to help you tackle your most pressing Storage Management challenges. Taking in the sessions is only the beginning – connecting with these storage professionals in the numerous networking opportunities at Pulse is how the conference truly comes to life.
If you’re already registered for Pulse start you can start networking now by connecting with the growing list of speakers and other conference attendees on the Pulse2013 Vivastream site and if not visit the PULSE 2013 home page for all the conference details and to register today.
Please plan to join IBM and thousands of your peers at the MGM Grand Hotel in Las Vegas, March 3 to 6, 2013.
PULSE 2013 is IBM’s premier event focused on business transformation and IT optimization, helping clients learn how to turn opportunities into outcomes.
As the planet becomes smarter, it becomes clear that a solid, robust, scalable and cost-effective IT infrastructure is required to create, store and manage all the information at the heart of these new opportunities.
Unified Recovery and Storage Management is the cornerstone track within the Cloud and IT Optimization stream at PULSE 2013. We are putting together a very excited agenda, and I’d like to give you a preview of what you can learn from your peers, thought leaders, and yes, a few IBMers, by attending this track.
We kick off the track on Monday with a keynote presentation by Dave Russell, Research Vice President at Gartner. Dave will describe the trends that his team is seeing, and encourage you to take a position on transforming and optimizing your data management infrastructure.
During the 3 days of breakout sessions, you will learn how many of our customers have started on this journey, including best practices and outcomes. Our speakers include subject matter experts from:
• Two major banks • Two universities • Five healthcare organizations • Several consumer and industrial companies • Five managed service providers • A leader in media and entertainment
Some of the top-of-mind topics that will be covered include management and protection of virtualized server and storage environments; advancements in disaster recovery and business continuity; storage in the Cloud, storage as the Cloud, and storage to the Cloud; backup consolidation and simplification; and how to easily cost-justify an efficiency improvement project to your management.
You can also learn how IBM “eats its own cooking” as the IBM Office of the CIO describes its use of IBM storage management software to drive costs out of our business while meeting the computing demands of a company the size of IBM.
You will also have the opportunity to learn about new products and enhancements – we can’t tell you what they are yet, but we’re pretty excited.
You can see who our expert speakers are, what they’ll be speaking about, and start to build your experience at Pulse this year by visiting the Pulse SmartSite and Agenda Builder at: http://www.pulsesmartsite.com/
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
We’re getting deep into the planning for our 6th annual PULSE conference (ibm.com/pulse), and I’m getting very excited about the storage content that is being assembled. Again, it will be at the MGM Grand Hotel in Las Vegas, March 3 – 6, 2013.
At our Storage Track Kickoff session, we’ll have some new things to announce and highlight, and we’re close to announcing an exciting keynote speaker.
Following the track kickoff, we’ll have 20 breakout sessions on data protection and storage management topics, covering advances in virtual machine protection, disaster recovery, cloud integration, and a lot more. We’re mixing it up a lot more this year to ensure you get a range of perspectives. We’ll have 21 client speakers discussing their experiences and best practices; plus 8 business and technology partners providing insights into added value approaches to storage management who will be complemented by IBMers sharing the new stuff we’ve been working on.
Among the client speakers will be storage professionals from across the globe representing major banking, healthcare, media, industrial and university organizations. There will also be sessions on a variety of cloud topics, including private cloud storage and backup-as-a-service opportunities.
To follow on a theme mentioned by Steve Mills in his keynote at PULSE 2012, we’ll show how IBM “eats its own cooking”, sharing how IBM’s Office of the CIO transformed its massive storage infrastructure; and how IBM’s Strategic Outsourcing services organization is leveraging our products to more effectively manage their clients’ storage environments.
There will be many cool things to see in the expo center again this year, including offerings from many of our ecosystem partners, and you can roll up your sleeves in the hands-on labs and product training and certification areas.
Have you heard about this year’s PULSE PALOOZA entertainment? We rocked the Grand Garden Arena with Maroon5 in 2012, and will follow that with Carrie Underwood in 2013.
Now’s the time to act. Early bird registration, which saves client attendees $500 off the conference fee, closes December 31st. Go to http://ibm.co/pulseregister and get ready for an outstanding event. I look forward to seeing you there.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
IBM Tivoli is looking for interested parties to join our Early Access Program/Beta Program for FlashCopy Manager. If you are interested in taking part, please go to the URL below and complete this initial sign-up form. You will then be contacted by our beta team regarding how to sign off on the beta legal form online. Once that is completed you will be sent a nomination link, where you can nominate your organization.
I've written about STORServer before. They are an IBM Ready-for-Tivoli Software Certified Business Partner, that offers a range of backup and recovery appliances that leverage IBM Tivoli Storage Manager (TSM) software. The sweet value add from STORServer, besides putting all the hardware and software together for you, is the nice, simple user interface that they've built in front of TSM.
Earlier this year, STORServer announced that they would offer the STORServer Console (SSC) as standalone software, enabling customers or other integrators to build their own TSM based backup appliances. SSC allows Tivoli Storage Manager users to operate their environment
entirely from an easy-to-use interface, while maintaining the latest
robust, feature-rich capabilities of TSM. The software gives nearly any
administrator or operator the ability to manage and monitor their TSM
environment with simplicity.
STORServer is now announcing the availability of STORServer Console v3.0 (SSC), which supports client node replication, providing the ability to incrementally replicate a backup client node’s data from one TSM server (source) to a remote TSM server (target) for disaster recovery. In addition, numerous enhancements have been made to SSC v3.0 reports, including:
New replication activities reports providing information on client node replication processing.
TSM client version numbers in the client activities report.
Missed files report that can now be configured to include specified policy domains only.
Storage pool reports with a new section that identifies unprotected storage pools and provides more information as to why they are considered unprotected.
In my last blog, I announced that I’ve moved into a new role, focusing on improving the overall experience for Tivoli Storage software customers and users. One of the areas that is a prime focus for me is the initial experience customers have with our products, and anything that can be done to make them easier to acquire, install, configure and gain fast time to value is of huge interest to me.
One way to achieve these goals is through a fully integrated, easy to use, yet enterprise class appliance. There are many backup appliances on the market, and to make it easier for you to choose the right one for you, analyst firm DCIG (dcig.com) recently published the comprehensive 2012 Backup Appliance Buyer’s Guide. This guide can be downloaded for free from http://backupapplianceguide.com/. In it, they analyze, rank and provide details on 66 backup appliance models from 13 vendors. This report includes only appliances that integrate backup software with server and storage hardware, and astutely excludes deduplication and virtual tape appliances that require a separate backup application to drive data to them.
DCIG’s plan was to rank the appliances into Basic, Good, Excellent and Recommended categories, based on a proprietary methodology with weighted measurements for a broad range of features and functions. But something interesting happened on the way to the publication of this guide: they found that one appliance, the STORServer EBA 3100, out-ranked the others by such a wide margin that they felt compelled to create a new category just for it: “Enterprise.” The STORServer EBA 3100 is the most scalable of STORServer’s offerings that are built on IBM Tivoli Storage Manager backup software, IBM System x servers and IBM System Storage, and they wrap it all in their own simple, intuitive user interface.
Tivoli Storage Manager provides industry leading levels of functionality, scalability, reliability, performance and return on investment. As such, it can require an experienced hand to properly install and configure it to gain the maximum value. STORServer does all of that for you, leveraging many years of best practice experience, pre-installing and configuring the software, and delivering a ready for action solution.
I recently learned of a hospital local to me, Cooley Dickinson in Northampton, Massachusetts that realized the value of the STORServer solution to both centralize their formerly siloed approach to backup, but also to enable disaster recovery and business resilience capabilities.
If you are looking to improve your backup and recovery capabilities, due to problems with the scalability, reliability, functionality, performance or operational costs of your current solution, take a look at STORServer. It may be the quickest and easiest way to fix your backup and disaster recovery capabilities.
To learn why IBM Tivoli Storage software may be the right solution for you, whether you or not you decided to deploy it in an appliance, click here.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Have you heard? I am sure you have... but if not, check it out!
On October 3, 2012, IBM announced significant enhancements to the Tivoli Storage Management family of products...
Highlights of the IBM® Tivoli® Storage Manager V6.4 family include: - Performance enhancements with progressive incremental backup for virtual environments, removing the requirement to perform periodic full backups in a VMware environment for Data Protection - Self-contained, application-consistent backup for Microsoft™ Exchange and SQL Server running on VMware Simplified deployment and configuration when integrating with VMware vCenter for Data Protection - Enhanced recovery performance and reporting of VMware environments - NetApp SnapMirror and virtual controller support for NetApp snapshot-assisted progressive incremental backup - Complex password support and improved user authentication and management by integration with Lightweight Directory Access Protocol (LDAP) - Enhanced Cognos® reporting to monitor backup and archive environments - New support of data protection and recovery for SAP HANA in-memory databases
Highlights of the IBM® Tivoli® Storage FlashCopy® Manager V3.2 family include: - Integration with Metro Mirror and Global Mirror functionality on AIX® , HP-UX, Linux™ , and Solaris with IBM System Storage® SAN Volume Controller and IBM XIV® Storage Systems to provide application consistent backup and restore at a remote facility for improved disaster recovery - Integration with N series and NetApp snapshot functionality to provide application consistent backup and restore on AIX , HP-UX, Linux , Solaris, and Windows™ platforms. - Advanced data protection and recovery features for VMware vSphere environments - Import VSS Snapshots only when needed to improve backup performance and management of flashcopies - Enhanced data protection capabilities for Microsoft™ Exchange 2010 Database Availability Groups (DAG) - Tivoli Storage Manager integration for File System and Custom Application support on Windows Usability, scalability, and performance improvements in Microsoft Windows graphical user interfaces (GUIs)
In many organizations today, storage replication is riddled with manual errors and/or poorly written in-house scripts that often provide no view of overall copy environment status. Additionally, setup and ongoing management of large-scale copy services is increasingly becoming cumbersome. Tivoli Storage Productivity Center (TPC) enables simplified yet comprehensive control over replication process. With the release of TPC v5.1 in June 2012, the replication management capabilities are now well integrated into the TPC core license.
TPC extends support for FlashCopy, Metro Mirror, Global Mirror, and Metro Global Mirror sessions. While providing central view of the replication environment, TPC provides end-to-end management and tracking of copy services, including both planned and unplanned disaster recovery procedures. In addition, TPC enables practice volume sessions that allow storage managers to test their DR environment without interfering with daily DR operations.
The following new capabilities were added to TPC v5.1:
Failover operations that are managed by other applications Applications such as the IBM Series i Toolkit, VMware Site Recovery Manager, and Veritas Cluster Server manage failover operations for certain session types and storage systems. If an application completes a failover operation for a session, the ‘Severe’ status is displayed for the session. An error message is also generated for the role pairs for which the failover occurred.
Additional support for space-efficient volumes in remote copy sessions You can use extent space-efficient volumes as copy set volumes for the following IBM System Storage® DS8000® session types: • FlashCopy® (System Storage DS8000 6.2 or later) • Metro Mirror (System Storage DS8000 6.3 or later) • Global Mirror or Metro Global Mirror (System Storage DS8000 6.3 or later)
Reflash After Recover option for Global Mirror Failover/Failback with Practice sessions You can use the Reflash After Recover option with System Storage DS8000 version 4.2 or later. Use this option to create a FlashCopy replication between the I2 and J2 volumes after the recovery of a Global Mirror Failover/Failback with Practice session. If you do not use this option, a FlashCopy replication is created only between the I2 and H2 volumes.
No Copy option for Global Mirror with Practice and Metro Global Mirror with Practice sessions You can use the No Copy option with System Storage DS8000 version 4.2 or later. Use this option if you do not want the hardware to write the background copy until the source track is written to. Data is not copied to the I2 volume until the blocks or tracks of the H2 volume are modified.
Recovery Point Objective Alerts option for Global Mirror sessions You can use the Recovery Point Objective Alerts option with IBM TotalStorage Enterprise Storage Server® Model 800, System Storage DS8000, and System Storage DS6000™. Use this option to specify the length of time that you want to set for the recovery point objective (RPO) thresholds. The values determine whether a Warning or Severe alert is generated when the RPO threshold is exceeded for a role pair. The RPO represents the length of time in seconds of data exposure that is acceptable in the event of a disaster.
IBM Tivoli Storage Software ROCKS for the 6th Straight Quarter
IBM announced its second quarter earnings yesterday, 18 Jul 12, showing great results in very a difficult macro economic climate. In his remarks on the investor call, IBM Chief Financial Officer Mark Loughridge specifically called out Tivoli Storage as a strong contributor to these results:
"In software this quarter, we had good growth in our business analytics and storage management offerings ... Tivoli software was up 6 percent at constant currency and gained share, driven by storage software growth of 13 percent at constant currency. Tivoli Storage Management continues to perform exceptionally well, growing double digits at constant currency for the sixth consecutive quarter ... Storage hardware revenue was flat at constant currency, with the value continuing to shift to software, as you saw with the ongoing success we’re having in our Tivoli storage software offerings."
The success of Tivoli Storage Software is largely the result of the strong growth of the Tivoli Storage Manager family, our flagship data backup and unified recovery management platform. This is obviously a very competitive and highly saturated market segment - everybody has a backup solution in place - and it's a segment that is projected to grow only 8% this year. So why is Tivoli Storage Manager (TSM) doing so well? We believe its because the requirements for data protection have changed dramatically over the past 3 to 5 years, and we've made the improvements to the product necessary to meet and stay ahead of those challenges.
1. Data is growing at 40% - 60% per year, and legacy backup software, especially those solutions that rely on adding media servers as they scale, cannot keep up with this growth. TSM has seen an 800% increase in it's scalability since 2009, now supporting up to 4 billion data objects in a single TSM server.
2. IT environments have become increasing complex, and important data assets are now created and managed in more places than ever before. Many companies have deployed a wide range of point solutions to handle the different requirements of key applications, virtual machines, remote offices, employee workstations, disaster recovery, etc., but this only brings in more cost and complexity to the point where you lose visibility and control of the overall data protection infrastructure. TSM, however, offers a true Unified Recovery Management platform that ties all of these advanced technologies together in a single user interface, making it easy to ensure everything is protected and can be recovered quickly when something goes wrong.
3. Costs are out of control - mostly due to points 1 and 2 above. Backup is really just an insurance policy - it doesn't add anything to the top line, so you want to spend as little on it as possible. To address this, we've added tons of new capabilities into TSM at no additional cost, including built-in data deduplication and off-site replication, and we've introduced a back-end capacity pricing model that encourages you to take advantage of TSM's outstanding data reduction and data lifecycle management capabilities to further reduce your overall cost of ownership.
We are seeing many customers consolidate their diverse backup infrastructures onto the TSM platform, and we are also seeing success with Managed Service Providers (MSPs), some through the "Backed Up by IBM TSM" partner program, leveraging TSM to offer enterprise-class data protection services to small and medium size businesses and agencies that could not otherwise afford this level of protection.
To learn more about how Tivoli Storage Manager can improve the performance and efficiency of your IT environment, please contact your local IBM rep or Business Partner. We would love to have you be part of our continuing growth and success.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Most compelling in this announcement is the continued adoption of the XIV user experience across the IBM storage family. When IBM acquired XIV in 2008, it brought along arguably the coolest user interface in the storage market. It is simple and intuitive, easy to navigate, and yet provides powerful levels of visibility and control of the storage environment.
Here’s what the new TPC V5.1 main dashboard looks like:
But what was most exciting for me, as the product marketing manager for the IBM Tivoli Storage Manager family (http://www-01.ibm.com/software/tivoli/products/storage-mgr/productline/) was the “Statement of Direction” that was included in the TPC V5.1 Announcement Letter. In it, IBM states that it intends to adapt this advanced administration GUI for use with IBM Tivoli Storage Manager. Woo Hoo!!
This intuitive GUI approach is already being used across the IBM storage portfolio of software and systems: the new Tivoli Storage Productivity Center, IBM System Storage SAN Volume Controller, IBM XIV Storage System, IBM Storwize V7000 Unified, and IBM Scale Out Network Attached Storage (SoNAS). Customers can leverage this user interface consistency to simplify the management of various systems within their data center such as unified recovery, enterprise storage administration, and individual storage systems.
Tens of thousands of Tivoli Storage Manager (TSM) administrators have “learned” to love TSM’s command line interface, and it will continue to be the fastest, most powerful approach to managing your TSM environment. But to attract a new generation of users, and to expand our market into new areas, we believe that this new user interface will be another huge step forward.
Starting with the release of TSM V6.1 in 2009, our developers have continued to make significant improvements to the daily lives of TSM administrators, including (but not limited to):
Replaced TSM’s internal relational database with a full DB2 implementation, reducing overall TSM administration time by as much as 40% and enabling massive scalability
Improved reliability, performance and availability
Automatic push of client software updates (80% time savings)
Integrated reporting and monitoring, with Cognos Business Intelligence Reporting tools to help generate custom reports faster
Unified Recovery Management to manage the entire distributed backup/recovery infrastructure, from mainframe to laptop, from a single admin interface
A new capacity-based licensing model that eliminates the need to count TSM PVUs (processor value units)
The thought of a new Tivoli Storage Manager Admin Console, leveraging the success seen across the storage hardware family (and now TPC as well) and providing a common look-and-feel across our hardware and software offerings, is something to get really excited about. I can’t tell you when it’s coming, and we can’t make any promises that it’s coming at all, but I’m pumped.
The plan will be to roll out functionality in the new UI incrementally. If there are any specific things, beyond the obvious basic functions, that you would like to see in the first release, please drop me a note at firstname.lastname@example.org and I will forward it to Product Management.
Disclaimer: IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Posted on behalf of Martine Wedlake, Ph.D., Storage UI Architect, IBM Software Group
From talking with customers, we know that it's really important that you find what you need quickly and easily. The original navigation structure for IBM Tivoli Storage Productivity Center (TPC) was built around a resource explorer model -- very much like a windows file explorer. This unfortunately, means you can have a ton of entries in the navigation that you'll need to hunt through to find anything.
For example, I took a look at one of our TPC deployments in the lab and started counting the number of clickable entries in the navigation -- I stopped counting once I got to 1000. Based on how far I got through, I'd say that there were about 1500 or so. I should point out, that this is not a particularly large deployment -- 25 storage systems, 7 servers, 4 hypervisors, 5 fabrics with 46 switches. You can expect a much larger set of entries on larger deployments.
So, we knew pretty early on that we needed to improve the navigation. To do that we switched from a resource explorer view to a by-category view. This allowed us to dramatically simplify the navigation to only 13 high-level categories and no more than two levels deep. No more hunting and pecking to find what you want!
We also made it possible to directly link to the things you want without having to go through the navigation at all. For example, for an SVC storage system's detail page you can link directly to the set of backend controllers in your environment consuming the storage. You don't need to go back out to the navigation menu and then try to track down the servers all over again. Here’s a picture:
The overall concept is whenever you see something interesting; you should be able to drill-down into it. In addition to the navigation of the product, we've spent considerable effort to make the content of the user interface easier and more intuitive; and to make it consistent with the work we had done previously on the Storwize V7000 and SAN Volume Controller user interfaces – if you've seen one of our GUIs, you'll be able to get up to speed quickly on any of the others.
To that end, we borrowed significantly from the Storwize V7000 GUI, for example: configurable tables, visual theme, embedded help system, charting and general icons. Here’s a screenshot of Storwize V7000 GUI to help show the similarities:
Beyond these cosmetic enhancements, we spent a lot of time working with our stakeholders to deliver the content in an intuitive and simplified way. Knowing what to put on the pages and how to simplify the pages involved a dramatic shift in our development process. But, before I move on to that, I really need to highlight the improvements made with reporting.
In this release, we've embraced the Tivoli Common Reporting which includes IBM Cognos. This is a huge step forward for improving your ability to view and create reports for TPC.
To start with, you will not need to know SQL or database schema to create reports -- the drag and drop interface allows you to simply incorporate the data columns you wish to show and Cognos already understands the relationships between the entities. For example, let's say you want to show the volumes connected to a given server. In Cognos, you simply add columns for the Server Name and the Storage Volume into the canvas. The tool already understands the relationships between these entities and will automatically join the data appropriately to show which volumes are mapped to which servers.
Of course, we also provide upwards of 45 or so reports out of the box for those who don't wish to create reports themselves. Another neat feature is that the reports included with TPC can be copied and edited by the built-in editor tool within Cognos, so you can take one of our reports and modify it to your liking. Here are some of the reports that are included with TPC:
Working with our customers is part of the most rewarding aspects of my work here at IBM. For this release of TPC, we employed a radically different development model from what we have done in the past. We like many in the industry used to develop in a methodology called waterfall where requirements are captured and approved at the beginning of the project which leads to a phase of high-level and low-level designs, leading eventually to development, test and delivery to customer. For this release of TPC, we wanted to include customer input throughout the development cycle -- not just at the beginning when collecting requirements.
As such, we hosted 17 sessions with 34 customers, 7 business partners and 4 internal customers spread throughout the development cycle (held monthly). We also sent developers and GUI designers out into the field to talk directly with 7 customers. From these combined sessions, we captured 261 distinct requirements and were able to contain 188 of them within the first phase of development, with 47 being deferred into the second phase. That means that 72% of the requirements are already implemented in the first phase alone, and 90% of the requirements are expected to be implemented by the second phase. This is very impressive, as compared against traditional waterfall development.
The best part of an iterative, agile approach is that we are constantly evaluating the effectiveness of the solutions. We learn right away if something isn't quite hitting the mark, and have plenty of time to make changes to improve it.
As a quick plug, it is not too late to participate in our Early Adopter Program for the next phase of TPC. Please feel free to contact me directly (email@example.com) if you would like to participate. We would love to work with you to make TPC even better.
As a solution marketing professional, I seem to focus on communicating the key features and benefits of my products. In the case of IBM Tivoli Storage Manager (TSM), those things include its scalability, functionality, reliability performance and ability to reduce your costs. However, what we don’t focus on enough, it seems, is the importance of the vendor itself, and its stability, ability to execute, and commitment to provide exceptional customer support.
I was reminded of this by a stream of e-mails originating in South Africa. A large bank there, who we unfortunately cannot name, has been a TSM customer for more than a dozen years. They were recently acquired by a global banking company based in the United Kingdom. In doing its due diligence, the acquiring bank determined that it needed to evaluate some documents that were created, and deleted in the early 2000s.
The South African bank has been keeping periodic copies of its backup tapes, and copies of the TSM database, for long term retention, and had a reasonable expectation that the required documents were somewhere in their stack of tapes. However, they were not following the best practice of transferring the metadata from the database when they upgraded TSM from version to version over the years.
They needed TSM version 4.2, which IBM ended support for in 2002 (ten years ago!). And they needed a version that ran on AIX. Yikes!
The problem was that they needed to create a new TSM Server, using a very old version of the software in order to restore the old TSM database, which would then point them to where the documents were.
Of course, the easy thing to do would be to tell the customer they were out of luck, but that’s not what IBMers do. A worldwide search went out, and one of our long-resident software developers was able to dig out the needed code. The result … the bank was able to retrieve the needed files and completed the acquisition with only a minimal delay.
I came to two conclusions after seeing this story play out. One, you really do need to have a long-term data retention / archive strategy, and follow it. Simply sending backup tapes to a vault is not a viable strategy. You need to worry about how you are to going to restore that data in 10, 20, or more years when all of your IT infrastructure has been refreshed, virtualized, clouded, or whatever comes next. Think about using a content management system rather than your backup software when you need to retain certain information for long periods of time, and plan for periodic migrations of the data to new platforms.
Second, when you fail to follow the advice in ‘one’ above, wouldn’t it be good to have a partner that will go to the ends of the earth to help you out of whatever jam you find yourself in? I know that all vendors aspire to this, and many claim it, but all I can say is that I see it every day at IBM, especially among the Tivoli Storage team. You could do a lot worse. I really enjoy being a part of this team.
I was going to close with a joke about needing to find a player for my stash of 8-track tapes – but that would just be giving away how old I am.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Today (June 4), IBM announces an enhanced Tivoli Storage Productivity Center v5.1 (TPC) that offers superb usability, unmatched reporting and integrated packaging like no other. Customers, sellers and partners are all excited, quite expectedly.
When we previewed the new user interface in Pulse’12, there were many in the audience who wanted to get access to it right away. The new user interface is in line with IBM’s strategy to offer consistent user experience across its major storage offerings – look and feel is great, navigation is breeze and most importantly, quick access to any information from the main dashboard is simply terrific.
The new dashboard view of TPC…
With v5.1, you can access your TPC management console through web. The dashboard not only shows you the capacity and connectivity information, but also details on event alerts, with criticality info, if any.
Entity based views are quite refreshing too. Refer to the sample image below – it shows the overview of a Storwize V7000 system. From this overview screen, you can understand the utilization, activities, data throughput, among many other things.
Click here to watch a short video on ‘TPC’s new user interface’.
TPC is now integrated with IBM Cognos - industry-leading business intelligence software capabilities are now brought to you to manage your storage environment more easily and efficiently. Cognos allows you to simply drag and drop metrics for you to assemble meaningful insights – and interestingly, these do not require advanced skills or writing SQL codes.
A sample report created through Cognos…
Well, now the wait is over. To get access to the new user interface and the Cognos-based reporting, talk to your IBM sales representative or IBM business partner today.
Download TPC data sheet. View the 2012 Gartner Magic Quadrant for Storage Resource Management and SAN Management Software, compliments of IBM, here.
In a previous post, we talked about the recent reviews that the Tivoli Storage Productivity Center (TPC) received. In particular, we are very pleased with the 'Leader' designation received in the recent Gartner Magic Quadrant review for Storage Resource Management.
Its not just the analyst reactions that are positive. Based upon a customer focused feature list, the product team undertook an overhaul of the Graphical User Interface (GUI) and introduced a dashboard that provideseasy touse comprehensive reporting. To ensure they had got it right, the proposed changes were demonstrated on the Expo floor at the Pulse 2012 conference in Las Vegas earlier this year. Responses from the user base were enthusiastic, to the extent that this next iteration is quickly becoming a sought after item.
A beta test program was initiated at the conference, as the true litmus test that the proposed new features would stand the test in a true production environment. Early responses point to some interesting observations. When polled about their experiences with the next evolution of the product, one of the most talked about aspects were features provided to simplify complex reporting. Beta testers derived great time and productivity benefits from having a picture of the full storage environment; something they had to previously go to multiple places together. A common benefit registeredwas time savings when it came to complex reporting.
What is compelling however is the business analytics that this next iteration yields. Tivoli Storage Productivity Center (TPC) provides detailed topology viewsof the entire storage infrastructure. In the overhauled GUI, administrators can observe the overall health of the environment instantly. A simple 'right click' provides detailedviews on each of the storage network entities. The facilitation of these environment wideviews led a beta customer to observe that 'more than just the storage engineer can now get a simple view of their SAN environment'. What does this mean? It means that what started out as a time saver for the practitioners - the storage engineers - now becomes an entryway for the management team to get a quick look at the overall environment, allowing for higher level strategic discussions about storage environments and needs.
Is this good or bad? A recent survey revealed that CMOs will outspend CIOs on IT by 2017. When I tweeted this I was asked by @jamie_joyce why it would take this long. My answer is that its likely due to the classic tension between a cost saving position on infrastructure vs a growth position on Business Analytics or feature offerings. When you think about Big Data within Business Analytics and the proliferation of mobile devices as two huge growth areas, the commonality is a mass proliferation of data in orders of magnitude never imagined. The conversation comes back to storage,and the associated resource management.
Which way does your company lean? Where is your head in that tension between cost savings and growth when it comes to your storage environment?
I chatted with Product Marketing Manager Amalore Jude about this and the kind of reaction the team got at Pulse in Vegas March of this year when they demo'd thenew GUI interface. He was quite pleased with the response. 'Customers were very excited looking at the new, next-generation interface' he told me 'many are awaiting June 4, when they can actually lay their hands on it.'
Well, June 4 is around the corner. If you are a regular reader of this blog, its quite likely I will meet you at the Edge Conference in Florida next week. If you're there, please tweet me @brenny or find me somehow and say hi.
The conference is selling out but there are still passes available for the Tech Edge portion of the four part event. It's not too late to register. The Tech Edge portion is well laid out with over 250 sessions that are being led by IBMers and customers. Sometimes its better to hear the war stories of your peers when you're trying to figure out how to exploit what you have, or are considering getting.
One customer who is speaking is Gary Fry of Unum. His session on March 6, 10-11am in Rm 115 is on Unum's use of the SAN Volume Controller and his experiences beta testing the new evolution of TPC.
So, if you are going, then I hope to see you out there. If you haven't yet decided, then getting a first look at this next evolution of storage infrastructure management is hopefully good motivation to consider it.
ILuminate kicked off the General Session with an innovative,
cool to watch performance – and as Scott said, their performance plus coffee
makes for a wide awake audience!
Steve Mills took the stage – his expertise and client focus
really shine through, but the best part was hearing about how IBM “eats its own
cooking”. He shared about the IT transformation that IBM has undergone, under
Jeannette Horan’s direction, to increase productivity and efficiency while
reducing costs. Did you know that IBM has to manage over 100 petabytes of
production data? How do you think they do that – you’re right, Tivoli Storage
Solutions!!Steve has such a way with
words. I especially loved the sound byte, “Linux runs like a scalded dog on the
Next up was Bob Picciano – he brought up an impressive panel
of customers from Equifax, Rogers, GE and Erie County.
Each had a unique story to tell about working with IBM to optimize their
The Storage sessions today continued to support the main
themes of unified data protection, storage virtualization, and cloud. There were proof points from Bank of China
with their consolidated backup and recovery environment, and Unum who delivered
a presentation around Storage Virtualization using San Volume Controller and Tivoli Productivity
Center. And speaking of
TPC, I hope you made it down to the Solutions Expo to see the new GUI for TPC
(@ Ped 44) that is being tested right now with customers. Butterfly Software also had a session, talking about data
center consolidation – if you haven’t heard what Butterfly can do for you, you
owe it to yourself to learn! In fact, all our partners in the Solutions Expo
have said what a great show this has been for them so far.
Even though these are long days, it’s so good to see
everyone, hear from everyone, and learn so much! And tonight, WE DANCE! Maroon
5 takes the stage this evening, and I think everyone is ready for it! Remember we get to sleep in tomorrow, and hear from Steve
Wozniak, co-founder of Apple Computer, as Day 3 focuses on Innovation.
Are you going to the IBM PULSE conference (ibm.com/pulse)? I am, and I am hosting a panel discussion on the need to modernize backup and restore capabilities.
Scheduled to join me on the panel are: - Randy Olinger, Director of Enterprise Storage Systems, UnitedHealth Group - Gerardo Colon, Storage Administrator, Adventist Health System
- Peter M. Nielsen, CEO and Founder, Front-Safe S/A
The premise of the panel discussion will be that backup and restore just aren't as easy as they used to be, given the increasing complexity and distribution of IT, the growth of data to unsustainable levels, the pressure to improve service levels by reducing and eliminating downtime, and the need to cut spending. Our panel of experts will share how their organizations are dealing with these and other challenges, and I'm guessing that we'll cover technology solutions such as data deduplication and compression, snapshots and CDP, replication, simplified and unified administration, archiving and data lifecycle management, and how to do all these things while driving down costs.
But that's part of the fun of a panel discussion -- you never really know what you're going to get. It's scheduled for Tuesday afternoon, March 6th at 5:00PM Las Vegas time, in room 117. The session number is 2136. I hope you can make it
Oh - and have you heard - Maroon 5 and iLuminate will be entertaining us during the event; you have to go!
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
I know. I’m sinking pretty low when I borrow a line from an animated gecko. But as I keep thinking that data backup and restore systems are very much like automobile insurance, I just can’t resist.
Think about it – what value do you get from paying for auto insurance, other than the peace of mind that should some fool run into you, you’ll be able to get back on the road in a reasonable amount of time and at a reasonable expense? The same is true with data backup: on its own, it offers little value while costing a lot of time and money, but you had better have one when something / anything goes wrong.
As with your auto insurance, you want to pay as little for backup/restore as possible, while meeting your service level objectives. There are choices to be made that impact your costs and your recovery capabilities – does your policy include towing, collision repair, or the use of a rental car while yours in the shop? And what is the out-of-pocket deductible you have to pay per accident?
Same thing with backup – which data do you protect, how often do you perform backup, how many versions and copies do you keep, how long do you keep them, where do you distribute them, how fast do you need to restore? All of these service level considerations can impact your costs.
At IBM, we recognize that on the one hand, your business requires the most advanced, reliable and scalable data protection solutions for your applications and data; and on the other hand, the investments in these solutions are nothing more than insurance – they don’t contribute to the top line, and they only contribute to the bottom line when they are called upon to recover operations following a data loss disaster.
We are helping our customers meet these conflicting challenges through an evolution of continuous improvements to our data protection and recovery software, led by Tivoli Storage Manager, that can dramatically improve your business continuity service levels while reducing your costs even more dramatically.
IBM is looking for customers and business partners who are interested in participating in an Early Access Program (EAP)/Beta Program for an upcoming release of FlashCopy Manager, Data Protection for SQL, and Data Protection for Exchange. If you would like to nominate your organization to participate in this EAP/Beta, please send an email to:
Mary Anne Filosa (firstname.lastname@example.org)
and be sure to include your organization's name. Once your email is received you will be sent instructions on signing off on the EAP/Beta legal form online and when that signoff has been completed, you will be sent a link to the program's nomination site. We encourage you to respond quickly if you are interested as the program begins in mid December.
Live Webcast: Using Tivoli Storage Productivity Center to be the "eyes" into your SAN environment, and to see how that environment is changing. LIVE!
In the ever changing SAN environment, Tivoli Storage Productivity Center has many components to help the Storage Administrator know when a where to focus their attention. We will walk through many of these in a live demo and see how they can be used.
Let TPC help you keep up with storage growth instead of working longer hours!
Scott McPeek, IBM Program Director, Storage Sales Enablement. He has worked in the software industry more than 30 years, the last ten years have been with IBM as part of the TrelliSoft SRM acquisition. Scott now focuses on storage resource management, storage performance management and virtualization with products like TPC, SVC and the Storwize V7000.
Well it's that time again, hard to believe, I know...PULSE call for papers has opened, and we want to have another banner year in the Tivoli Storage Sessions! Last year we were standing room only in many of our sessions and this year we hope to fill each room once again.
As for topic suggestions, we'd like to hear from customers who:
Use TSM to manage 'big data'
Have best practices, created with our Tivoli Storage portfolio that they want to share
NEW!! Technical Services Webinar: Capacity Planning in a Tivoli Storage Manager Environment
As much as customers would like to "backup everything and keep it forever", storage is not unlimited. The reality of ever increasing data growth, combined with regulatory compliance and the associated risks make the arduous task of capacity planning for backup ever more critical. A new Reporting and Monitoring tool is available with Tivoli Storage Manager (TSM). This new tool, based on IBM Tivoli Monitoring, can collect and report on historical data and is an integral part of a capacity planning regimen.
This session will demonstrate a capacity planning methodology that conforms to the ITIL Capacity Planning process description by showing how the TSM Reporting and Monitoring tool and other TSM components can be utilized for to ease the pain of capacity planning. Additionally, this session will look at strategies, like data deduplication, to reduce the amount of backup data while maintaining regulatory compliance.
Presenters: Mark Vanderboll, IBM Tivoli Global Response Team Dave Daun, IBM Advanced Technical Skills
Did you see that we announced a new version of Tivoli Storage FlashCopy Manager!
Here are the highlights of IBM® Tivoli® Storage FlashCopy® Manager V3.1:
Advanced data protection and recovery features for VMware vSphere environments
Enhanced data protection capabilities for Microsoft® Windows®, including support for New Technology File Systems (NTFS) and custom applications, and enhanced user interfaces for Microsoft Exchange and Microsoft SQL Server
Support for IBM DB2® and Oracle databases (with or without SAP environments) on IBM AIX®, Solaris SPARC, Linux® x64, and HP-UX IA64 platforms
Support for custom business-critical applications on IBM AIX, Solaris SPARC, Linux x64, HP-UX IA64, and Microsoft Windows platforms
Transparent integration with IBM storage systems such as IBM System Storage® SAN Volume Controller space efficient FlashCopy target volumes, IBM Storwize® V7000, IBM XIV® Storage System, and IBM System Storage DS8000™
Can leverage the Microsoft Volume Shadow Copy Services (VSS) framework for integration with non-IBM hardware subsystems
Database cloning support for UNIX® and Linux clients
It will be generally available on October 21, 2011.
You should expect more from your storage, and from your storage vendor. On October 11 and 12, IBM is announcing a broad range of new and enhanced storage products that help to meet this challenge.
Included are significant updates to the Tivoli Storage Manager (TSM) family. TSM is already the data protection software leader in scalability, functionality, data reduction, performance and reliability. The v6.3 release will keep us ahead of the competition, and will help to keep you ahead of the challenges you’re facing.
Struggling with data growth? No problem.
The scalability of TSM is being doubled for the 3rd year in a row, now supporting up to 4 billion data objects in a single TSM Server. In 2008, the internal database limit was 500 million files, so we’ve made an 8X improvement since then. That means fewer backup servers are needed. And remember that TSM is a single server architecture; we don’t add “media servers” to provide scale.
Unified Recovery Management now includes Replication for faster Disaster Recovery
We’ve been working to simplify the data protection and recovery infrastructure by unifying the management of all the different tools you need for different applications, operating systems, data locations, and data loss causes. In the release of Tivoli Storage Manager Extended Edition v6.3, we’re adding client data and metadata replication to an off-site TSM Server. This provides a “hot standby” disaster recovery capability, managed from within the TSM Admin Center. The replication is asynchronous and can be scheduled on a per client basis to minimize the impact on network bandwidth. And it can be configured in a classic source-to-target model as well as between two active sources, many-to-one, or in a “round robin” architecture.
Simplifying the administrator’s life
One of the painful tasks an administrator has to do, especially in large environments, is patching the backup/archive client software on protected systems. With this release, we’re adding the ability to automatically push out client software updates across AIX, HP-UX, Linux and Windows systems (Windows push support was actually introduced last year). This new capability should reduce the time needed to perform an update by at least 80%.
Improved integration with VMware
Tivoli Storage Manager for Virtual Environments v6.3, our non-disruptive off-host solution for VMware virtualized servers, now supports VMware vSphere 5 and includes a plug-in for vCenter to easily manage TSM backup and restore operations from within the VMware environment. Tivoli Storage FlashCopy Manager v3.1 is also being released with VMware vStorage APIs for Data Protection integration and the vCenter plug-in to provide hardware-assisted application-aware snapshot management. Support for DB2, Oracle and SAP databases on HP-UX is also added in the new FlashCopy Manager release.
Something BIG for mainframe customers
Tivoli Storage Manager for z/OS Media v6.3 is a new connector that enables customers to leverage their mainframe-attached FICON storage devices for storing TSM data. This offering won’t increase the licensing costs for existing customers that move their TSM v5.x Server software from z/OS and install TSM v6.3 Server on an AIX system or a Linux on z partition, and gives them access to all of the cost-saving improvements made in TSM over the past 3 years.
The new standard in licensing simplicity
In June we announced the availability of the Tivoli Storage Manager Suite for Unified Recovery. This bundle of ten TSM and FastBack products is simply licensed by the amount of data being managed within the TSM environment, first copy only. We have seen outstanding results from this new offering, from both new and existing customers. The reason is simple: you want to use the right tool for each data protection job, but you don’t want to have to worry about acquiring and managing individual product licenses for each one. This is especially true in virtual server and cloud environments. Added benefit: our broad range of built-in data reduction technologies can dramatically reduce the costs of this offering.
Tivoli Storage Manager Suite for Unified Recovery v6.3 is also being announced, and includes all of the TSM and TSM for Virtual Environments enhancements noted above.
Many other improvements are being introduced across the family, including: better reporting and monitoring; better scalability for Microsoft Windows, Exchange and SQL Server; faster internal processes such as database backup; etc. SAP customers using TSM for Enterprise Resource Planning v6.3 can now do incremental backups on Oracle RMAN.
For more information on the Tivoli Storage Manager enhancements, please refer to the announcement letter on ibm.com (link)
To learn more about all the new IBM Storage announcements, please click here (live 12 Oct.)
I recently read an excellent post by Ron Riffe, a fellow IBMer discussing practical recommendations for introducing cloud techniques into a private storage environment – the end goal being to save your company a substantial amount of money while becoming more responsive to the needs of the business. The first of the four steps discussed in the post was to introduce a storage hypervisor – virtualization of your storage infrastructure. It’s a good idea, especially if you have already virtualized some or all of your production server environment with something like VMware.
But there’s more to it than just the efficiency and mobility you get from virtualizing. The customers we talk to are finding new value that rises out of the synergy when both the server and storage environments are virtualized. One example is in the area of data protection. In this post, I’m going to explain the 1+1=3 effect for data protection that comes from combining VMware with a good storage hypervisor.
Let’s start with a quick walk down memory lane. Do you remember what your data protection environment looked like before virtualization? There was a server with an operating system and an application… and that thing had a backup agent on it to capture backup copies and send them someplace (most likely over an IP network) for safe keeping. It worked, but it took a lot of time to deploy and maintain all the agents, a lot of bandwidth to transmit the data, and a lot of disk or tapes to store it all. The topic of data protection has modernized quite a bit since then.
Today, you’re using a server hypervisor (VMware) to efficiently pack several virtual machines onto one physical server – and to make it so you can deploy, move and decommission those VMs pretty much at will. If you are still using the old techniques for data protection (deploying an agent on each individual VM, and then transferring all the backup data for those VMs through the one IP network pipe) on that physical server, you’re probably running into significant performance and application availability problems, and also missing out on some significant savings (if you listen carefully, you can hear your backup environment screaming ‘modernize me, MODERNIZE ME!”).
Fast forward to today. Modernization has come from three different sources – the server hypervisor, the storage hypervisor and the unified recovery manager. The end result is a data protection environment that captures all the data it needs in one coordinated snapshot action, efficiently stores those snapshots, and provides for recovery of just about any slice of data you could want. It’s quite the beautiful thing.
Data capture: VMware has provided a nice set of APIs that allow disk arrays and backup vendors to intelligently drive snapshots of a VMware datastore (for the techies, these are the vStorage API’s for Data Protection, or VADP). The problem is that integration from a disk array to these API’s is a tier-1 kind of service that is found on very few disk arrays today. That’s where a good storage hypervisor comes in. A storage hypervisor will include its own integration between VMware VADP and hardware-assist snapshot and it will plug the control GUI directly into the VMware vCenter management console. That means, regardless of what type of disk array capacity you have chosen to use for your VMware data, the storage hypervisor will be able to do a hardware-assisted snapshot of the VMware datastore (all your VMs at once – sweet!).
Efficient storage: Here’s a scenario we see…
Administrators want to snapshot the VMware datastore 4 times a day. 4 days worth are maintained – 16 total snapshots “online”
For longer term recovery, they promote one snapshot each day to a unified recovery manager. 1 month of these are maintained – 31 total snapshots “nearline”
The snapshots can add up, so efficiency is important. For the “online” snapshots, a good storage hypervisor stores only incremental changes, compresses the result and stores it as a thin provisioned volume on lower-tier disk capacity (the new 3TB SAS drives make a nice choice). Notice in this scenario, the administrator is also promoting one of the snapshots each day (say, the midnight snapshot) to an enterprise recovery manager. If you are using IBM’s Tivoli Storage Manager Suite for Unified Recovery, then it will insert deduplication in the list of efficiency techniques being applied to the snapshot (incremental snapshots that are deduplicated, compressed, and stored on lower-tier disk… that’s about as efficient as it gets).
Flexible recovery: Whether the snapshot is online or nearline, the only reason you have it is so that you can recover when something (anything) goes wrong. A good hypervisor / unified recovery manager combination will give VMware administrators the ability to peer inside the snapshot and recover individual files, virtual volumes, or entire VMs. Using the scenario above, your recovery point would be no more than 6 hours old for the last 4 days, and your recovery time would be measured in minutes.
IBM offers one of the worlds best known unified recovery managers and the worlds most widely deployed storage hypervisor. With over 7000 storage hypervisor deployments, we’ve had a lot of opportunity to build some depth. Deep integration with VMware for modernizing your data protection environment is one example. If you are running VMware and haven’t yet modernized data protection, IBM can help. You can learn more at the following links.
Join the conversation! The virtual dialogue on this topic will continue in a live group chat on September 23, 2011 from 12 noon to 1pm Eastern Time. Join some of the Top 20 storage bloggers, key industry analysts and IBM Storage subject matter experts to discuss storage hypervisors and get questions answered about improving your private storage environment.
Simplify Data Protection and Reduce Costs With Unified Recovery Management
On September 22, we will be hosting an educational webcast that will address the challenges of providing data protection and recovery for rapidly growing amounts of diverse enterprise data. During this call, you will hear about our unified recovery management solution that can help reduce complexity, risk and costs. Included in this solution is a new simple, value-based option for procuring and managing software licenses.
Speaker: Rich Vining, Product Marketing Manager
Date: September 22, 2011 Time: 11:00 AM Eastern US
Please register for this event using this link. After registering you will receive a confirmation note with call-in instructions.
IBM Champion program is still accepting nominations for experts on IBM Tivoli Software- Nominations are open through August 19. The IBM Champion program recognizes exceptional contributors to the technical community -- clients and partners who work alongside IBM to build solutions for a smarter planet. An IBM Champion is an individual who leads and mentors his or her peers and motivates them toward IBM solutions and services. Champions can be found running user groups, managing websites, speaking at conferences, answering questions in online forums, writing blogs, submitting wiki articles, sharing how-to videos, and writing technical books.
The IBM Champion program recognizes and thanks these innovative thought leaders, amplifying their voice and increasing their sphere of influence in the technical community. IBMers, partners and clients are encouraged to submit nominations through August 13th. To learn more and to submit your nominations, go to: IBM Champion homepage.
Tivoli will be performing a live demonstration of Tivoli Storage Manager FastBack and Tivoli Storage Manager FastBack for Exchange data protection products. These welcome additions to the Tivoli Storage Manager product family provide the ability to meet aggressive Recovery Point and Recovery Time Objectives in an organization's data protection service.
The TSM FastBack family provides many advanced features including:
Instant Restore allows users to access to their data or application immediately, while the restore is taking place.
Incremental Forever Backups prevents wasting time and money in performing and storing unnecessary full backups. Each backup appears to be a Full backup, but only the blocks that have been modified are copied.
FastBack Mount allows access to backed up data without it being recovered. This allows data to be validated after backups, the correct data to be identified before it is recovered, or data to be opened and its contents to be recovered at a more granular level, thus reducing the size and time of the recovery.
Exchange Brick-level Recovery allows messages (as well as Contacts, Calendar Items, etc.) to be recovered from a previous backup without requiring an entire Exchange Database to be recovered. TSM FastBack for Exchange does not require additional backup processing to provide Individual Mail Recovery.
Branch Office Disaster Recovery allows replication of branch office backup data to a central site. This data can be compressed and encrypted during the transfer. The replicated data at the central site can be used as the source for creating a tape copy of the data or for recovering branch office data and hosts. TSM FastBack allows the backups and replication of multiple branch offices to be monitored with a single tool.
TSM FastBack Bare Machine Recovery allows Windows hosts to be quickly recovered, even to dissimilar hardware.
This demonstration is open to Customers, Business Partners and IBM employees.
There are Web Conference and Audio Conference components to this demonstration.
Web Conference: www.sametimeunyte.com Conference ID is 9663533 Prior to the web conference, we suggest you do the following: 1) go to www.sametimeunyte.com 2) click on Support 3) click on Lotus Sametime Unyte Meeting System Check 4) Select attendee type and click Next 5) Proceed with the system check and install any plug-ins required.
Attention all Tivoli User Community Members! There will be free online training offered on May 26, 2011 from 9:30AM - 1:30PM EST on the topic of: Tivoli Storage Manager for Virtual Environments.
The following topics will be covered:
-Explain the different types of virtual machine backups (lecture) -Explain the benefits of Tivoli Storage Manager for Virtual Environments (lecture) -Perform full VM-level backups and restores (demo) -Perform file-level backups and restores (demo) -Install and configure Tivoli Storage Manager for Virtual Environments (demo) -Perform Block-Level Backups with CBT (demo)
Topics were selected from the IBM Tivoli Storage Manager 6.2 for Virtual Environments workshop and tailored for a one-day online presentation.
Join us on May 17th at 1: p.m. Eastern / 10:00 a.m. Pacific........to hear all about Smarter Storage & Data Management for Virtual Server Environments
Featured Speakers: Richard Vining, IBM Tivoli Storage Product Marketing Manager & John Connor, IBM Tivoli Storage Product Manager
There is a huge transformation happening in IT organizations! These organizations are migrating from single-purpose physical servers to consolidated virtual machine technologies. The benefits of virtualization are many: cutting acquisition, management and facilities costs by reducing the number of physical machines; increasing service levels through faster server provisioning; and enabling new delivery models such as cloud services. However, virtualizing servers does not reduce the amount of data that is created and stored; actually it can have the opposite effect as virtual machines are moved or de-provisioned. This presentation will describe smarter ways of managing all this data and the infrastructure that stores it, and feature IBM Tivoli Storage Productivity Center family of products.
Join us on May 12th at 2:00 p.m. Eastern / 11:00 a.m. Pacific.............to hear all about Tivoli Storage Manager (TSM) for Virtual Environments.
Featured Speakers: Greg Van Hise - IBM Storage Architect & Richard Vining - IBM Product Marketing Manager for TSM
There is no question that server virtualization has been a boost to the businesses that have embraced it, but it is also causing huge headaches for storage administrators. Join IBM industry leaders for this live, interactive event, as they introduce the newest addition to the Tivoli Storage Manager family that was built to provide advanced data protection and fast, flexible recovery of your VMware environments. This online-only event allows you to hear from experts as they review TSM for Virtual Environments and demonstrate how it can help you reduce costs while meeting service level requirements. This event will include a 20 minute presentation, followed by a 20 minute live demo of the actual product.
The Tivoli Storage Management team is beginning a new series of educational webcasts for the end user community on a range of topics. The first session will focus on data protection and recovery of virtual server environments -- and you're invited!
Server virtualization has been a boon to the businesses that have embraced it, but it is causing huge headaches for storage administrators. One area of particular concern is backup and recovery, especially as the use of virtual servers grows in production environments.
Are all of the Virtual Machines (VMs) covered with appropriate backup policies? Are you able to manage the sprawl of backup agents as the number of VMs increases? Are you having trouble meeting backup windows and recovery SLAs on your VMs?
Join IBM as we introduce you to the newest addition to the TSM family that is built to provide advanced data protection and fast, flexible recovery of your VMware environments. Join us as we review TSM for Virtual Environments and how it can help you reduce costs while meeting service level requirements. We will have a 20 minute presentation and a 20 minute live demo of the product.
Date: April 14, 2011 Time: 2:00 PM Eastern Speakers: Greg Van Hise, TSM Software Architect; Rich Vining, Product Marketing Manager
Pulse was amazing! For those of you that attended my presentation on FlashCopy Manager and also stopped by to see me in the Expo... thank you!
I wanted to tell you that IBM will be running a joint beta program featuring upcoming versions of FlashCopy Manager and TSM for Virtual Environments. If you would like to participate in this beta program, please contact the beta project manager, Mary Anne Filosa (email@example.com).
Yes! Yes! Pulse 2011 was a huge success for Tivoli storage! Each
time I visited our storage peds in the Expo hall, they were jam
packed with customers & Business Partners. What a great way to
start the week with our storage track kickoff session packed to
standing room only! That seemed to be par for the course all week
at all of the storage sessions. So, we're going on the record now
to say "first floor, bigger rooms, please!" @Pulse 2012. Because
after all, Tivoli storage rocked Pulse 2011! Great momentum that we
can capitalize on all year. Nice job, everyone!
Pulse 2011 is wrapping up today, and it has been an awesome week for the Tivoli Storage Management team. Our 12 demonstration peds of combined Tivoli and STG storage products in the Solutions Expo have been swamped since the show opened on Sunday evening. An introductory session in the Expo on the new Tivoli Storage Manager for Virtual Environments (TSM for VE) had 5 rows of people standing behind the available seating.
The Storage Track kickoff on Monday morning was also jammed, and Rachel Dines of Forrester gave a great speech on how minor changes in your storage environment can have massive, rippling impacts; and provide excellent tips on how to avoid problems through effective storage management practices.
We almost had a massive disaster in our breakout sessions, which were all led by customers and technology partners -- our assigned rooms were way too small for the huge numbers of people that wanted to hear what their peers had to share. Luckily we were able to find bigger space in time of the second session. Kudos to the staff of the MGM Grand for stepping up and rearranging the meeting rooms on no notice and getting it done during a short scheduled break.
All of the breakout sessions were well attended and well received. In successive sessions on Tuesday, three different approaches for protecting VMware systems were presented, with TSM for VE being the highlight. But the really cool moment was when TSM for VE was demonstrated live in front of more than 7000 people in the general session Tuesday morning.
This was my 4th Pulse event, and really the best part of it is meeting so many of the customers, partners and other IBMers that I work with by phone and e-mail all year. Talking face-to-face, sharing a meal or a drink (or two) does so much for strengthening business relationships.I wish we could have everyone attend just for that reason.
One thing that is true of all events in Las Vegas -- they are exhausting. But as I tell everyone, if you aren't tired, you aren't doing it right.
Thank you to everyone that attended and contributed to the success of Pulse 2011. I hope to see everyone at Pulse "V5" next year, the first week of March 2012.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
IBM FastBack for Storwize V7000 provides a cost-effective disaster recovery solution over standard IP-based networks (LAN, WAN, Internet, etc.) for Microsoft® Windows and Linux® server application data. It leverages many of the advanced continuous data protection and near-instant recovery capabilities of Tivoli® Storage Manager FastBack, while being priced and packaged for the IBM Storwize V7000 midrange storage system.
Customers use IBM FastBack for Storwize V7000 to help reduce the amount of data at risk between backups to almost zero, and to reduce the time to recover from almost any data loss to just seconds. IBM FastBack for Storwize V7000 also includes built-in target-side data deduplication, and deduplication across locations when consolidating backups to a central Tivoli Storage Manager system. IBM FastBack for Storwize V7000 also includes fast, granular recovery of Microsoft Exchange e-mail objects, including messages, attachments, contacts, calendars, notes, tasks and journals.
Using IBM FastBack for Storwize V7000, administrators can select which volumes to replicate and then schedule when to send the data over the Wide Area Network (WAN) or Internet, thereby enabling IP replication capabilities for the IBM Storwize V7000 and effective disaster recovery capabilities without straining existing bandwidth.
IBM FastBack for Storwize V7000 delivers a cost-effective data protection and disaster recovery offering for small and mid-sized organizations. It combines a number of leading-edge, patented technologies to deliver a data protection and recovery offering for servers and applications by helping to:
o Eliminate the need for traditional backup windows by continuously tracking data changes at the block level, with extremely low overhead on the systems it protects o Improve recovery service levels and meet stringent data protection and retention requirements through use of a flexible policy engine
IBM FastBack for Storwize V7000 can enable protection, replication, and recovery of data for critical applications, including IBM DB2, Microsoft Exchange, Microsoft SQL, SAP, and Oracle. It delivers the power to quickly help recover any Microsoft Windows, or Linux server data, from anywhere in the organization and any point in time.
IBM FastBack for Storwize V7000 can store all of the data onto the IBM Storwize V7000 and can replicate that data to an offsite location to another FastBack for Storwize V7000 system, or to a Tivoli Storage Manager Server, for disaster recovery purposes. In addition, IBM FastBack for Storwize V7000 V6.1 can be utilized to help protect production data that resides outside of the IBM Storwize V7000.
On February 22, 2011, IBM announced the newest member of the IBM Tivoli® Storage Manager family of unified recovery management solutions.
While Tivoli Storage Manager already provides a very effective solution for the challenge of protecting VMware systems, the new IBM Tivoli Storage Manager for Virtual Environments offering provides additional improvements for backup efficiencies and advanced recovery capabilities. IBM Tivoli Storage Manager for Virtual Environments eliminates the burden of running backups on a virtual machine by leveraging VMware’s vStorage APIs for Data Protection, which offload backup workloads from the virtual guest machines to a centralized vStorage backup server. The vStorage backup server takes full and incremental snapshots of virtual machines, processes the backups and sends the results to an IBM Tivoli Storage Manager server.
The central vStorage server can itself be installed in a VMware guest, and requires no storage capacity of its own, so this advanced solution can be implemented without the need to additional hardware.
Tivoli Storage Manager for Virtual Environments provides customers with flexible recovery options: restore individual files, disk volumes or entire Virtual Machines from a single-pass backup. Access to full Microsoft® Windows and Linux® disk volumes can be restored in just a few minutes while the data is copied in the background, reducing downtime by hours or days.
Tivoli Storage Manager for Virtual Environments also includes the ability to automatically discover new Virtual Machines as they are brought on-line, and auto-assign backup policies so that all data remains protected.
Tivoli Storage Manager for Virtual Environments integrates with and extends the role of Tivoli Storage Manager in meeting needs for backup and recovery, online database and application protection, disaster recovery, data reduction, bare-machine recovery, space management, and archiving and retrieval. In the virtualized environment, it provides both improved frequency of backups to reduce the amount of data at risk, and faster recovery of data to reduce downtime following a failure.
In January, analyst firm Gartner issued its long-awaited Magic Quadrant for Enterprise Disk-Based Backup and Recovery. In it, IBM is placed in the Leaders quadrant. This new report diverges some from previous Magic Quadrant and Market Scope reports on backup software market as Gartner recognizes the transformations occurring in this market to address the significant challenges organizations are facing in adequately protecting their data.
In my opinion, Gartner also recognizes this is a crowded, mature market – after all, everyone has a backup solution. In order to succeed, a vendor must provide added value over traditional solutions that address the growing amount of digital information, the importance of that data to the health of the organization, and the increased service level requirements in an always-on economy.
I believe that Tivoli Storage Manager (TSM) has again been noted as a market leader precisely because IBM has continued to add substantial value to the product over the past few years, including:
No-charge addition of source and target deduplication
Exponential increase in scalability, to at least 2 billion objects managed by a single server
Improved RPO/RTO and the elimination of backup windows for critical Windows and Linux servers through the integration of FastBack (FilesX) technologies
Improved performance and reliability
New reporting and monitoring capabilities
Enhanced support for N-series (NetApp), Windows and virtual server environments
But Gartner dinged IBM on a couple of valid points. First, they pointed out our slow adoption of advanced techniques for protecting data in virtual server environments. We do have an excellent non-disruptive solution for in-guest backup of Windows and Linux VMs in TSM FastBack; and we added some support for VMware VCB and vStorage APIs for Data Protection to TSM, but the market demands more. And we will be delivering an advanced solution in the very near future that should put us in the lead in this important market segment. And you’ll be able to see it at PULSE 2011 later this month.
Gartner also noted while IBM customers tend to love TSM and refute the perceptions that it is still difficult to deploy and manage (as had been the case years ago), the rest of the market is basically unaware of the improvements and value that the latest versions of TSM deliver. The problem, if you can call it that, is that IBM has more than 1,000 important products in the market, and trying to advertise them individually would be both impractical and ill-advised.
Instead, IBM directs its marketing muscle to higher order strategies, including “Building a Smarter Planet”, Green IT, data center transformation and optimization, integrated service management, security and governance, and of course, cloud computing. It is important to point out that implementing any of these strategic projects, in any size organization, is going to create and rely on a large and growing amount of data. Providing continuous access to this data is a basic requirement for any successful IT service.
In my opinion, only IBM Tivoli provides the data protection and recovery capabilities that can scale and perform to meet these high order challenges, and meet the needs of present and future IT service delivery. To learn more, please visit the Tivoli Storage Management website.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
I wanted to let everyone know that IBM Tivoli Storage FlashCopy Manager for Windows Version 2.2.1 was just released!
In June of this year, I blogged about IBM Tivoli Storage FlashCopy Manager version 2.2.0. I talked about how FlashCopy Manager 2.2 provides fast application-aware backups and restores leveraging advanced snapshot technologies. I also discussed how FlashCopy Manager on Windows 2.2.0 added new support for Microsoft Exchange Server 2010 and Microsoft SQL Server 2008 R2 as well as other enhanced performance and functionality.
We continue to add more functions and features to IBM Tivoli Storage FlashCopy Manager. This past Friday (December 10th, 2010), IBM released IBM Tivoli Storage FlashCopy Manager Version 2.2.1 with the following changes:
Updates Applicable to All Platforms
Support for SVC 6.1
Support for IBM Storwize® V7000
Updates Applicable to all FlashCopy Manager components that run on AIX, Linux, and Solaris
Support for AIX 7.1 in non-SAP environments
Support for Oracle ASM on Solaris and Linux
Support for SVC and IBM Storwize® V7000 Space Efficient target volumes for FlashCopy Manager Cloning operations on AIX, Linux, and Solaris
Updates Applicable to the FlashCopy Manager for Exchange Component
Support for VSS backups to a TSM Server without needing a TSM for Copy Services or FCM license
Support for SVC and DS8000 family devices in a VMware guest OS environment
Improved support for VSS backups in clustered and offload environments
Updates Applicable to the FlashCopy Manager for SQL Component
Improvements to Query & Backup Performance in Environments with Large Numbers of SQL Servers
Support for VSS backups to a TSM Server without needing a TSM for Copy Services or FCM license
Support for SVC and DS8000 family devices in a VMware guest OS environment
Improved support for VSS backups in clustered and offload environments
The Central Depository Company of Pakistan Limited (CDC) is the only depository in Pakistan, handling the electronic settlement of transactions carried out at the country's three stock exchanges.
Business need: With numerous point management tools, time-consuming manual processes and no single help desk, IT administrators were constantly operating in a reactive mode and faced just 90 percent system availability.
Solution: IBM Business Partner Gulf Business Machines helped CDC implement an Integrated Service Management solution from IBM that increases IT efficiency while improving the effectiveness of business services.
Benefits: 90 percent reduction in average time for root cause analysis; estimated 50 percent reduction in time to support new lines of business; 98 percent improvement in service level agreement (SLA) levels.
"IBM Tivoli Storage Productivity Center gave us greater visibility into storage utilization, helping us optimize capacity planning and improve our storage ROI to save 30%" —Syed Asif Shah, Chief Information Officer, Central Depository Company of Pakistan Limited
Read the complete case study for more details on the solutions used for CDC to implement and Integrated Service Management solution. More success stories of other customer implementations of IBM technologies can be found here.
I recently saw an interesting cry for help on the Internet. A Tivoli Storage Manager (TSM) customer had a situation where his company was creating millions of new files every day, and the process of scanning the file system to look for incremental files to back up was becoming a real issue.
In the case of extremely large file systems, the time it takes to look for new or changed files can certainly dominate the amount of time it takes to perform an incremental backup – even if the amount of actual new data is relatively small, the total backup window will be extended as the file system grows.
Many customers resort to FlashCopy or Snapshot technologies to avoid this situation, and IBM’s storage systems certainly support this approach.
Another interesting solution, if the file system is on Windows or Linux, could be Tivoli Storage Manager FastBack, which performs block-level, incremental backups without the need for a file system scan. It identifies new and changed blocks of data as they are written to disk, and backs them up in the background either continuously or on a scheduled basis, depending on the amount of data you want to leave at risk (Recovery Point Objective).
TSM FastBack is totally integrated with TSM, so it would fit seamlessly into this customer’s environment, with the added benefits of being able to provide granular file-level recovery, as well as FastBack’s unique near-instant restore of the entire file system should that be needed (Recovery Time Objective).
If you have problems meeting your backup windows because of massive file system scans, have a look at TSM FastBack – it could eliminate your backup windows while improving RPO and RTO.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
IBM today announced the upcoming availability of the IBM Storwize V7000, a groundbreaking new midrange storage system. This new solution brings enterprise-class functionality, scalability and management to the midmarket at an attractive price point. All of the storage built into the Storwize V7000 is virtualized, and it can also be extended to virtualize other storage systems in your environment, to leverage your investment in them while simplifying storage management and improving utilization. Cha-ching!
As customers begin to evaluate and deploy the Storwize V7000, they will naturally look at options for protecting the business critical data that they will be storing on it. The system has built-in FlashCopy® snapshot software, and is available with metro and global mirroring software for high availability and disaster recovery.
These replication solutions are priced aggressively, however they rely on expensive fibre-based networks to transfer data. These network connections can be quite expensive, especially for midsized businesses, and IBM has another, more cost-effective solution available for off-site disaster recovery.
IBM Tivoli Storage Manager FastBack will selectively replicate Windows and Linux application data from your IBM Storwize V7000 to another location, anywhere in the world, over IP-based (WAN, Internet, Intranet) networks. FastBack’s block-level incremental-forever data capture, with built-in data deduplication, is highly network bandwidth efficient. And since it performs its data acquisition in the background, as often as needed to support tight Recovery Point Objectives (RPO), there is no backup window to concern yourself with.
In addition to using FastBack for cost-effective, IP-based disaster recovery, you can leverage FastBack’s local, near-instant recovery capabilities to restore files, databases, or even entire volumes following almost any type data loss.
For more information of Tivoli Storage Manager FastBack, please visit:
A new supercomputer at the University of Kentucky has placed it in the top 10 of public universities for compute power.
According to UK President Lee T. Todd Jr, "This supercomputer will allow our world-class researchers to discover new solutions to the complex problems facing the Commonwealth, the nation, and the world."
This new high-performance compute cluster comes with 200 terabytes of usable disk storage. This important data is protected by Tivoli Storage Manager (TSM) and Heirarchical Storage Manager (HSM) that is connected to the UK central backup system.
I'd like to congratulate UK on making it into the top 10 public university supercomputers. Lastly, I'd like thank them for selecting TSM to protect this critical infrastructure.
You can find the full report on the UK supercomputer at HPCwire.
I have been writing about IBM Tivoli Storage FlashCopy Manager on Windows and some of the new functions that we released earlier this year like Exchange Server 2010 support and SQL Server 2008 R2 support. We are working on some more exciting enhancements and I want to tell you about an early access program for the next release of FlashCopy Manager. If you are interested in looking at and testing some of the new functions and features of the next release of IBM Tivoli Storage FlashCopy Manager, please contact your IBM Tivoli Sales Representative to get more information.
This is a nice opportunity to see what is coming in the next release of FlashCopy Manager and test it in your own environment. Act now!
Announcing IBM Tivoli Storage Manager FastBack v6.1.1
IBM Tivoli Storage Manager FastBack is an advanced continuous data protection and near-instant recovery software solution for business-critical Windows and Linux servers in the data center, remote offices and small- to mid-sized enterprises. Customers use Tivoli Storage Manager FastBack to help reduce the amount of data at risk between backups to almost zero, and to reduce the time to recover from almost any data loss to just seconds. TSM FastBack also includes built-in target-side data deduplication; all of this adds up to reducing the costs of storage, bandwidth and administration. Optional add-ons include Bare Machine Recovery to quickly restore the operating system volume to similar, dissimilar and virtual hardware; and granular recovery of individual e-mail objects from Microsoft Exchange.
On July 30, 2010, IBM released Tivoli Storage Manager FastBack v6.1.1 which includes data deduplication across FastBack Servers and locations when consolidating remote office backup to a central Tivoli Storage Manager Server. These enhancements further improve backup and disaster recovery performance, cut costs, and expand on FastBack integration with Tivoli Storage Manager to provide a true Unified Recovery Management platform.
Also in this new release are: support for Microsoft Exchange 2010, including granular e-mail object recovery in TSM FastBack for Microsoft Exchange; doubling the amount of data that a FastBack server can protect; extending near-instant restore capability to Linux volumes; and many other performance and ease-of-use improvements.
Juniper Networks recently published a solution brief regarding the performance boost you get from using TSM Fastback in concert with their WAN optimization (WXC). The value proposition is pretty straightforward: reduced backup times and reduced WAN bandwidth and cost. You can read the full details in the report, but here are a few snippets worth noting:
Conceptual view of the bandwidth savings ...
Savings of backing up 92GB over a 155Mbps link with 100 ms latency:
These savings are above and beyond those you already get with using TSM Fastback (taken from solution brief):
The IBM Tivoli Storage Manager FastBack provides an extensive and cost-effective data protection and recovery solution specifically designed to help remote offices maintain operations, regardless of the type of data loss.
The FastBack Client uses next-generation, block-level technology to capture new and changed data on the application servers as frequently as needed—up to true CDP—with almost no performance impact on the applications. This provides for much more granular recovery, leaving much less data at risk of loss than traditional once-a-night backup solutions.
The FastBack Server provides the management, policy engine, and local repository for the protected data. The server includes near-instant restore capabilities, enabling critical applications to resume within seconds following almost any type of data loss. The server also initiates “selective replication” jobs to send copies of selected data over the WAN to another location for disaster recovery and backup consolidation capabilities.
The FastBack DR Server aggregates the backup data from multiple remote offices—enabling extremely fast recovery of remote office workloads should an office go offline for any reason. The FastBack DR Server also can be used to enhance protection of business-critical application servers in the data center, and it integrates easily with central data protection and retention solutions such as IBM’s Tivoli Storage Manager.
TSM Fastback is a solution that has seen strong adoption from customers with remote offices ... If backup times or bandwidth usage over a WAN are a concern, I suggest you look into the WXC offering from Juniper Networks in concert with TSM Fastback.
At the recent Gartner IOM 2010 conference in Orlando, Florida, I had the good fortune of listening to a series of interesting topics and meeting some really smart people. As one might have guessed, the bulk of the sessions focused on virtualization and cloud topics. But the one topic that piqued my interested was unrelated to virtualization and cloud - it was deduplication and was hosted by Dave Russell.
The intent of the session was to bring forward a some customer examples that were deploying deduplication technologies in their backup and recovery solutions. Most of you that read this blog know that deduplication and data reduction have been a hot topic in the industry. And as you likely know, almost every major vendor out there offers some form of deduplication with its associated benefits.
This session provided us two customers who were willing to talk about their experiences with deduplication and the benefits they've received. One customer is using CommVault and the other is using IBM Tivoli Storage Manager v6 (TSM). While both customers showcased the quantified benefits from deduplication, the presentation from the TSM customer went beyond just the benefits of deduplication. The TSM customer revealed their quantified benefits and also identified some of the best practices they developed regarding deduplication.
This particular TSM customer is a large producer of natural gas in the U.S. The customers environment has TSM managing about 1.3 petabytes of data from over 1500+ nodes. Overall, their approach to managing backup storage is do it as efficiently as possible and to reduce the overall amount of backup data under management.
Prior to leveraging TSM deduplication, this customer began with "incremental forever" and compression. Once TSM v6 was released, they adopted deduplication at the server and client in concert with the other data reduction features provided by TSM.
As they began evaluating their use of deduplication, they had to deal with demands from their internal customers - DBA and Exchange admins like full backups etc. Furthermore, they had to consider how their rate of data change, evaluate retention policies, and ensure that their restore requirements weren't negatively impacted by the use of deduplication.
After significant testing and planning, the customer decided that they would initially deploy deduplication for their Oracle databases and Windows OS and system state backups. The results of using TSM deduplication were impressive ...
Oracle deduplication results - 75% reduction of Oracle backup data after deduplication. This was on 3.8TB of physical space on disk and about 15 TBs of data on tape.
And their results on Windows OS and System State were a whopping 94% ... taking them from 172GB of managed data down to 11.4 GB. In this scenario, the customer leveraged TSM 6.2 client- or source-side deduplication.
Overall, very impressive results. By leveraging the data reduction features within TSM, the customer was able to save by using less tapes library cells, tape drives, and disks.
In the end, the customer stated that TSM data reduction (with deduplication) helped them meet their objectives - efficiently reduce data under management. Furthermore, it allows them to reduce their overall HW costs and meet or improve restore requirements. The last comment the customer made before closing the session was that with all the various TSM data reduction capabilities in production, their job had ultimately gotten simpler now that their environment was running more efficiently ...
This is a fantastic story that I really enjoy sharing. If you are a TSM customer and have benefited from its data reduction technologies, then please give me a shout as I would like to hear your story as well.
Chapter 5: Unified Recovery Management – How IBM can Help
In my earlier postings on the topic of Unified Recovery Management (sorry for being away for so long), I laid out in excruciating detail the complexity that is facing today’s backup administrators: many different applications, on different hardware/OS platforms, in different locations, with different recovery point and recovery time objectives (RPO & RTO) to meet the operational requirements of the organization.
In the last entry, I covered some of the many technologies that are available and widely used to address different aspects of this complex issue. At the heart of the problem is, can any one backup administrator really have true visibility and control of the entire data protection and recovery process when there are so many solutions and interfaces used.
IBM Software has been working for several years to address this challenge by bringing our various data protection software products under the control of a single management interface, which is also common with many other IBM Tivoli software products.
The goals of this development initiative are: to manage the entire data protection and recovery infrastructure from a single administrative interface; to unify the management of data within an integrated portfolio: and to understand where all the recovery points are, manage them efficiently, and provide the interfaces to recover whatever data is needed, where ever it resides.
This interface is called the Tivoli Integrated Portal (TIP), and from it you can launch, monitor and manage the various Tivoli Storage data protection and recovery software products:
Tivoli Storage Manager: The leader in enterprise-wide data protection, unified recovery management and effective data reduction; supporting hundreds of devices and operating platforms with many application-specific connectors
Tivoli Storage Manager FastBack: Advanced continuous data protection and near-instant recovery software solution for business critical Windows and Linux servers, remote offices and small- to mid-sized enterprises
Tivoli Storage Manager FastBack for Workstations: Automated, continuous data protection and recovery software solution for desktop and laptop computers, with central management for thousands of systems
Tivoli Storage FlashCopy Manager: Performs and manage frequent, near-instant, non-disruptive, application-aware backups and restores, leveraging advanced FlashCopy snapshot technologies in IBM storage systems
Additionally, you can launch and manage Tivoli Storage Manager FastBack from within the Tivoli Storage Manager Admin Center, further simplifying management tasks.
A unified Recovery Management approach, such as offered by IBM, can:
Reduce your costs through the use of fewer tools to license & manage and simplified administration, which will enable greater investments in the business
Eliminate risks by having fewer ‘moving parts’, which enables faster, more reliable backup & recovery Improve service levels by meeting external and internal customer SLAs, which will improve your organizations competitiveness
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
This is a great event that is available to get all your questions
answered... Have storage questions regarding storage software
(Tivoli Storage Manager, Tivoli Storage Manager FastBack, Tivoli
Storage Productivity Center) come and ask the experts!
I wanted to share some information about an article that we just published with regards to backing up Exchange Server 2010.
Along with all the other new features of Exchange Server 2010, Microsoft introduced Database Availability Groups (DAGs). DAGs are part of the large focus that Microsoft put on High Availability and Site Resilience within Exchange Server 2010. DAGs allow you to have passive database copies (aka "replicas") that can serve as hot standbys for protection against machine failures, database failures, network failures, viruses, or other issues that may cause an access problem to a database. DAGs are similar in function to Exchange Server 2007 Cluster Continuous Replication (CCR) replicas. However, they extend the capabilities even further. One of the key benefits that customers get when they use DAGs in their enterprise is the ability to completely offload backups from their production Exchange Servers. That means they can run all of their backups from a database copy instead of the production database so as not to impact their production Exchange servers. This enables the production Exchange Servers to spend their resources on doing what they know best, i.e. handling email and facilitating collaboration.
We just published an article (which includes a sample script) to help you automate backing up your Exchange Server 2010 DAG databases. We know that you will find this quite helpful in setting up your backup strategy:
Working with IBM, a hospital in Asia Pacific gained a data protection solution that meets users' data availability requirements, scales on demand to support a growing warehouse of patient data and medical images, and simplifies data migration and data recovery tasks.
The benefits of the solution include a 50% reduction in backup window; restores individual Microsoft Exchange objects in minutes; restores systems in under 10 minutes.
Read the complete case studyto see how this Asian Pacific hospital gained peace of mind with virtualixed data protection from IBM.
More success stories of other customer implementations of IBM technologies can be found here
There are a few important things to take note of. Microsoft Exchange Server 2010 included some significant changes, a number of which affect backup and restore. For example, under Exchange Server 2010:
Legacy-style backups (aka "streaming" backups) are no longer supported by Microsoft
VSS-style backups are the only supported online backup method
Exchange storage groups were removed completely
The Recovery Database replaced the Recovery Storage Group (RSG)
Database Availability Groups (DAGs) have replaced LCR, CCR, and SCR replication
Single Copy Clustering (SCC) is no longer available
With the release of Data Protection for Exchange version 6.1.2 and IBM Tivoli Storage FlashCopy Manager version 2.2 on June 4, 2010, we have implemented support for these changes. Here are details about the TSM functionality for Exchange Server 2010 that will be available on June 4, 2010:
Full Exchange Server 2010 support
Command-line Interface (CLI)
Graphical User Interface (GUI)
Database Availability Group (DAG) support
Query Exchange Information
Shows all databases with various attributes
Shows VSS component information
Full, Copy, Incremental, Differential
Back up from production database
Back up from a passive database copy (replica)
Back up to TSM Server
Back up to LOCAL snapshot
Offloaded backup to TSM
Shows all backups with their attributes
Restore from TSM Server
Restore into production database
Restore into "Recovery Database"
VSS Instant Restore from LOCAL snapshot
VSS Fast Restore from LOCAL snapshot
Mailbox Restore (IMR) and Item-Level Recovery
FlashCopy Manager and MMC Integration
Note: VSS backups to the TSM Server are enabled without the requirement for a TSM for Copy Services or FlashCopy Manager license.
Finally, a number of you were a part of the FlashCopy Manager 2.2 Beta Program and/or the Data Protection for Exchange 184.108.40.206 "Limited Availability" program, so thank you for helping us make it a great release!
In December of last year, I blogged about IBM Tivoli Storage FlashCopy Manager for Windows version 2.1. I talked about how FlashCopy Manager provides fast application-aware backups and restores leveraging advanced snapshot technologies. I also discussed how FlashCopy Manager on Windows supports Microsoft SQL Server and Microsoft Exchange Server using Microsoft's Volume Shadow Copy Service (VSS) and how it integrates into your enterprise whether you have Tivoli Storage Manager or not. So, if you haven't read my previous blog about FlashCopy Manager on Windows, why not check that out first, then come back to learn more about the new features we just announced!
This Friday, June 4, 2010, IBM will release IBM Tivoli Storage FlashCopy Manager Version 2.2. Some of the exciting new Windows features in this release include:
Support for Microsoft Exchange Server 2010
Support for Microsoft SQL Server 2008 R2
Performance improvements for Microsoft Exchange Server mailbox history and mailbox restore operations
Performance improvements for large Microsoft SQL Server environments
Enhanced integration with SAN Volume Controller via enablement of VSS Instant Restore when there are multiple backup generations on space efficient target volumes
Did you know? FlashCopy Manager also supports UNIX platforms! Some of the exciting new UNIX features included in FlashCopy Manager Version 2.2 are:
Support for Linux x64 and Solaris SPARC operating systems
Database cloning support
Enhanced integration with SAN Volume Controller via automatic detection of deleted snapshots
A customizable agent that enables you to back up applications not directly supported by the product
During Pulse 2010 in Las Vegas, I interviewed Alistair Mackenzie from Silverstring, an IBM Business Partner. Just last week Silverstring launched TSMagic; helping you understand your TSM estate like never before... See the news article for more information on TSMagic
Checkout the live video interview with Alistair:
If you were unable to attend the live Pulse 2010 event in Las Vegas, you can still attend the Virtual event - register today. You can also check out the Pulse Comes To You Web site to see if there will be an event in a city near you.
Welcome back! In chapter 2, I probably scared you senseless with the incredible complexity that storage and backup administrators face in trying to manage data across a wide array of infrastructure and application types, adapting tools and processes to react to a wide array of things that can go wrong, all to ensure that the impacts on users and business operations are minimized.
In this chapter, I’ll attempt to put a little structure around how to cost-effectively address this daunting challenge. It’s all about policies that balance the needs of the business against the resources you have – money, people, infrastructure (or more simply, money!).
If you try to take a ‘one-size-fits-all’ approach to data protection and recovery management, you are either going to spend way too much money (putting the solvency of your organization at risk), or you are not going to meet the needs of the most critical business applications (putting competitiveness and long-term viability at risk).
So the answer is to apply the right technologies and policies to each application need. And yes, this will add another layer of complexity to the environment, but there isn’t much choice.
This diagram lists just some of the things you should consider when creating a recovery plan for each type of data, in each location, for each of the things that can reasonably go wrong.
The first one Recovery Point Objectives (RPO). This measures how much data you’re willing to risk, in terms of the time between backup operations. If you’re backing up a system once each night, you have an RPO of 24 hours, and all of the data created and changed in the 24 hours after the last backup is at risk. That’s obviously not good enough for many applications in many industries, but it is good enough for others.
The second consideration is Recovery Time Objective (RTO). This measures the amount of time it takes to recover from an event. Depending on the type and location of the event, RTO can include the time to determine what happened, deploy any needed hardware and other infrastructure, copy the needed data from the backup repository, recreate any lost data if possible (see RPO above), and reconnect your users and other systems. The longer the RTO, the longer the applicable systems may be down, so planning for a short RTO for the more critical applications is appropriate.
Next, you’ll probably need to consider the costs of the solution in terms of acquisition costs for the solution, plus labor, bandwidth, on-going services, etc. The key to a successful recovery plan is to balance these costs against the needs of the business – ensuring that you are delivering the appropriate levels of RPO and RTO at the lowest possible costs.
The last consideration is probably obvious to everyone, but you’re not going to want to deploy any recovery solution that negatively impacts business operations. For example, applying an aggressive RPO (frequent backups) to a critical application isn’t going to work if the recovery solution requires that you stop and close the application to perform the backup. The cure is not allowed to kill the patient.
So, what can you do? There are lots of choices and point solutions – from many vendors - to address each of the permutations that your plan may have, and I’ll cover many of them in my next blog. Then I’ll start looking at ways to tie all those technologies together to create a truly Unified Recovery Management platform.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
In chapter 1, I described how the planet is becoming ‘smarter’ and that this transformation is creating enormous amounts of new data that needs to be effectively managed. In this chapter, I’ll review some of the things that complicate the effort to ensure all this data is properly retained, protected and available when needed.
Ideally, you would like to have a single tool that does everything, across the entire enterprise, providing the ability to effectively respond following any type of event. While many vendors promise to solve your problems, nobody can provide this capability in a single package – the problem is just way too complex. But (tease), IBM is driving toward a unified recovery management capability that enables you to manage a selection of tools from a single administrative interface. More on this next week; first we need to ensure that we appreciate the complexity.
The first category is infrastructure – where is the data?
Your IT shop probably includes several if not many types of hardware: computer platforms such as x86, Power, RISC, Sparc, mainframes, etc. And there are a wide array of storage platforms, including direct-attached (DAS), network-attached (NAS), tape, and I’m sure many of you still have optical disks somewhere. And from many different vendors!
On these platforms, you’re going to have different operating systems: AIX, HP-UX, Linux, Solaris, VMware, Windows, z/OS. Then they’re going to be physically located in different places – data centers, staff offices, production facilities, remote/branch offices, disaster recovery sites, and warehouses.
Different types of networks, and the available bandwidth on them, further complicates the system. You have local-area (LAN), wide-area (WAN), storage-area (SAN) and metro-area (MAN) networks; additionally you may have cable networks running to some offices (particularly home offices), telecommunications networks that now carry data, and USB connections to some storage devices. And finally, you likely have important data being created and stored on user workstations.
How many tools do you use just to cover this level of complexity? But wait – there’s more! The next question is: who owns the data?
We also have to matrix in the different type of applications you have – general file systems; email, instant messaging and collaboration systems; databases such as B2, Oracle, SAP, SWL and mySQL; and your industry-specific mission-critical applications such as CAD/CAM, medical records management, software development, manufacturing resource planning (MRP), or customer relationship management (CRM).
Now consider that the data created and used by any of these applications may be on any hardware platform and operating system, in multiple locations, using a variety of networks. A lot of the data may be on user workstations as well. Oh my!
But there’s still more – what can go wrong?
As I noted in my last blog, lots of things can go wrong, any you really need a different response for each of them:
Lost files or e-mail. This may be inadvertent or malicious, but it happens a lot. You need a way to quickly restore individual data objects from a local backup copy; otherwise you’ll be spending a lot of time and money meeting user expectations.
Database corruption or virus attack. These can go undetected for weeks, so you need a way to go back in time, and restore the data to a point prior to the initial problem.
Hardware failure: It’s a fact – disks and computers sometimes break; a fast volume-level or system-level restore capability is needed to limit the downtime of critical applications and to ensure your continued employment.
Local disaster: Fires, floods, power failures do happen occasionally; you need a copy of your data in another location, and you may need the ability to quickly restart operations in another office.
Regional disasters: Far less common, but massive earthquakes, power grid failures and wars can disrupt business in a number of offices across a region; multi-national organizations should have contingency plans for even the worst-possible situations.
OK, now draw a line from every block on the diagram above to every other block and tell me what your backup and recovery plan is for every line – even in this simple diagram, there are 100 different scenarios, but when you consider all the variables, it may be millions. What tools would you use, who will use them, how long will it take to recover, and how much data will be lost? And what does it cost?
More on that next time!
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Welcome to my new blog series which will focus on simplifying the lives of storage and backup administrators. In this first installment, of course, I’ll start laying out the problem as I see it. Hopefully, you’ve seen all the many IBM Smarter Planet commercials on TV over the past year. The basic story is that the planet is smaller and flatter than it used to be, and is more connected economically, socially and technically. I don’t think anyone would argue that information technology has dramatically changed the way people, businesses and governments interact across the planet.
This is because everything is becoming more instrumented, interconnected and intelligent. Cars are talking to sensors embedded in roads, mobile equipment is tracked via GPS, machines of all types are predicting the need for maintenance and calling home to schedule a service call, groceries are talking to store shelves, and intelligent power meters are reducing the waste in transmission systems.
As former U.S. Vice President Al Gore said in his keynote at Pulse2010 last month, “Traffic on the Internet is now dominated by things communicating with things, rather than people communicating with people”.
The result of all this interconnectivity is the creation of enormous amounts of digital information – data. This data is being used for incredible things: finding cures for many diseases, finding oil and gas in new places, dynamically reducing traffic bottlenecks, preventing crime, and improving the delivery of health care – all while reducing costs. But what the commercials fail to mention is that someone has to manage all this data – it has to be stored, protected, available and reliable. The traditional response to data growth has been to throw more capacity at the problem, but this is no longer the ‘green’ thing to do. While the costs of storage capacity continue to decrease, the costs of housing, cooling and managing storage now consume the majority of most IT budgets. We need to find smarter ways to manage more data, ways that require less infrastructure, less power, less people, and yes, less money.
The environments that all of this data reside in are becoming incredibly complex, leading to an unmanageable patchwork of tools and processes that storage administrators have to use in order to attempt to meet the service level needs of their organizations. For example, the numbers of different hardware platforms, operating systems and applications are expanding (and of course each new application is more important than the last), while the places where data is being created and stored are multiplying. And way too many different things can go wrong, each demanding a different type of response.
I’ll be diving deeper into this complexity in the next installment, and later in the series will describe what IBM is doing to help simplify your life. Get ready for the Smarter Planet, and for managing all the data that it’s creating!
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
While I was at Pulse 2010 in Las Vegas, I had the pleasure of meeting and interview Nils Lau Fredriksen, CIO for the Region of Southern Denmark. Nils was one of the five CIOs that participated in the CIO panel during the Day 2 General Session. It was very interesting to hear his experience with implementing integrated service management along with the other CIOs that were on the panel.
Nils went into more depth during his presentation, on Wednesday Feb. 24th, regarding his experience of implementing integrated service management (or what he calls quality management) at The Region of Southern Demark. I attended the session and there were many questions from the audience.
I met up with Nils after his presentation to get a quick interview, which you can watch below...
Yesterday I interviewed Greg Johnson, CTO and Director of Technology and Engineering Services for Virginia Commonwealth University Health System (VCUHS). Greg presented at Pulseon Tuesday and he discussed how VCUHS is transforming IT in a healthcare environment focussing on their storage solutions and backup and recovery solutions. If you weren't able to attend Greg's session on Tuesday at 2:00 - 3:00 pm in the Conference Center room 120, watch the video below and you'll see a high-level recap of what he presented.
Once again, this was a live interview from outside the expo hall in the MGM and the McCarran International Airport, sure is one of the busiest airports in the world... maybe I should have done my interviews inside the conference. I enjoyed the fresh air and the airplanes in the background just adds to the beauty of the live interview. I still think that Journalism is a field that I will not be pursuing... hopefully my interview skills will improve before Pulse 2011, which will be Feb. 27 - Mar. 3 2011.
Today I did several live video interviews. Let me be honest with you, it is clear that I wasn't meant to be in the journalism profession, uhm, now that is the truth!
I met many IBM clients and business partners through out this week at Pulse and today I did an interview with Roger Finney from Logicalis which is an IBM Business Partner. We did this interview right outside the expo hall at the MGM Grand hotel, so you can hear the airplanes going over from McCarran International Airport.
Logicalis has been an IBM Business Partner for over 14 years and they are both Software Value Plus authorized and Tivoli Accredited. In this video, I ask Roger to provide some details about how Logicalis has helped their customers with their storage management needs.
Pulse kicked-off today with the Business Partner Summit. I attended the IBM Information Archive session where the partners attending and I learned about the Archiving Ecosystem and how IBM Infromation Archive helps: reduce costs, improve productivity / effeciency and reduce risks. Information Archive is a simplified, cloud-ready smart business system.
Some important questions to help understand whether or not an archiving solution is needed include:
What are you doing to better manage the explosive growth of email + attachments on your mail servers?
What are you doing to better manage other types of content such as files, sharepoint data, social networking, images, videos, etc.?
Have you ever had to respond to a legal discovery request?
What is your litigation and/or compliance risk (how many lawsuits and/or industry regulations are you prepared to defend) and how are you managing paper and electronic info...
The partners in the session had a lot of great comments and questions. I met a few of the partners... Bill Mansfield from Logicalis and Mike Wiseley and Bruce Wolff from Agilysys. Below is a picture of Mike and Bruce.
If you are a partner and you were unable to attend the IBM Information Archive session (or you attended but want to hear more) you can attend the other sessions that are scheduled at Pulse: A technical look inside IBM's next generation archive appliance Tuesday 3:30-4:30pm @ RM 120 IBM's Smart Archive Strategy Simplifying Information Retention Tuesday 5:00-6:00pm @ RM 120 Birds of a Feather: IBM Smart Archive Strategy Discussion Tuesday 6:00-7:00pm @ RM 120
Next stop for me is the Pulse 2010 Business Partner Summit General Session!
On 19 March 2010, IBM will release Tivoli Storage Manager V6.2, the next in a long line of enhancements to the leader in enterprise-wide data protection, unified recovery management and effective data reduction. Highlighting this release is the addition of source (client-side) data deduplication, tighter integration with TSM FastBack, enhanced support for virtual server environments, automatic deployment of Windows client upgrades, and improved automation and performance of back-end data management processing.
Source (Client-Side) Data Deduplication: Eliminates sending over the network the chunks of data that are already managed by the TSM Server, speeding backups and reducing bandwidth requirements. This is an excellent remote office backup solution for offices with a small number of servers, where the addition of a separate backup server is not justifiable.
Tighter integration with TSM FastBack: Further delivering on Unified Recovery Management, TSM FastBack servers and TSM FastBack for Workstations clients can now be managed directly by the TSM Admin Center. From a single user interface, you can now manage your end-to-end data protection and recovery infrastructure.
Enhanced support for Virtual Server Environments: Support for the VMware vStorage API and VSS snapshots in Microsoft Hyper-V give customers more choices and greater control of protecting and restoring data on virtual servers.
Automatic deployment of Windows Client Upgrades: Configurable policies and schedules for pushing client updates will help reduce administration time as well as the risk of errors that can occur when manually updating a large number of client systems.
Improved Automation and Performance of Back-End Data Management Processes: The TSM Server can now simultaneously perform several data management processes, including data migration, copy pool backup and copy active data; this can result in freeing up server resources for other tasks, including additional or more frequent backup job processing.
The count down is on... with only 2 weeks left to Pulse 2010, I wanted to give you and update on additional perks you'll have access to if you register and attend. Meet the Experts! Talk one-on-one with Product Experts
Booth 80: SAN Volume Controller and Tivoli Storage Productivity Center – storage virtualization, storage resource management, data discovery
Optimizing Infrastructure: Smarter Systems, Storage and Information Retention Zone
Booth 92: IBM Information Archive and IBM Smart Archiving Strategy
Booth 93: IBM XIV: Storage Reinvented
Booth 95: IBM System Storage DS8000 Series
Delivering Business Value with Smarter Services
Booth 79: IBM Storage Enterprise Resource Planner
Check out my previous blog,The Pulse Roadmap to Storage Expertise, for information on some of the sessions that you can attend. Use the on-line agenda tool
to build your agenda and view all the sessions available (requires only
an IBM.com password - you do NOT have to be a Pulse registered attendee
to create a Pulse schedule online).
Share Your Story This year at Pulse 2010 we are scheduling video tape interviews with clients who are willing to share their thoughts on what they are doing to achieve visibility, control, and automation in their infrastructure. We will be filming client videos at Pulse starting Sunday, February 21, through Wednesday, February 24. The content will be used to produce short videos that we will leverage to tell the needs clients are addressing in their organizations. Our customers have been sharing their stories throughout 2009 as you can see below. Interested in participating? Notify me at firstname.lastname@example.org
IBM Tivoli Storage Manager FastBack is a great continuous data
protection, backup and recovery solution for both midmarket and
large enterprise organizations, for branch offices or data centers.
For more storage sessions while at Pulse 2010 check out this blog
Live Demo! IBM Tivoli Storage Manager FastBack and IBM Tivoli Storage Manager FastBack for Exchange Scheduled Dates in 2010
Mark Your Calendars! IBM will be presenting a series of live demonstration dedicated to showing the value of IBM Tivoli Storage Manager (TSM) FastBack and TSM FastBack for Exchange data protection products. These additions to the TSM product family offers the ability to meet aggressive Recovery Point and Recovery Time Objectives in an organization's data protection service.
The TSM FastBack family provides many advanced features including: Instant Restore allows users to access to their data or application immediately, while the restore is taking place. Continuous Data Protection sends backup data continuously which allows a recovery to be done to any point in time. Incremental Forever Backups prevents wasting time and money in performing and storing unnecessary full backups. Each backup appears to be a Full backup, but only the blocks that have been modified are copied. FastBack Mount allows access to backed up data without it being recovered. This enables data to be validated after backups, the correct data to be identified before it is recovered, or data to be opened and its contents to be recovered at a more granular level, thus reducing the size and time of the recovery. Exchange Brick-level Recovery allows individual Exchange mail objects to be recovered from a previous backup without requiring an entire Exchange Database to be recovered. TSM FastBack for Exchange does not require additional backup processing to provide IMR. Branch Office Disaster Recovery allows replication of branch office backup data to a central site. This data can be compressed and encrypted during the transfer. The replicated data at the central site can be used as the source for creating a tape copy of the data or for recovering branch office data and hosts. TSM FastBack allows the backups and replication of multiple branch offices to be monitored with a single tool. TSM FastBack Bare Machine Recoveryallows hosts to be quickly recovered, even to dissimilar hardware.
These demonstrations are open to Customers, Business Partners and IBM employees.
TSM FastBack Demo Schedule for 2010: Demos will be available in English and Spanish. All English calls will be at 10:30 AM and 3:00 PM Central Time on Thursdays. All Spanish calls will be available at 1:00 PM Central Time on Wednesdays.
February: Wednesday 10th - Spanish 1:00 PM CT, Thursday 11th - English 10:30 AM CT , Thursday 25th - English 3:00 PM CT
March: Wednesday 10th - Spanish 1:00 PM CT, Thursday 11th - English 10:30 AM CT, Thursday 25th - English 3:00 PM CT
April: Thursday 8th - English 10:30 AM CT, Wednesday 14th - Spanish 1:00 PM CT, Thursday 22nd - English 3:00 PM CT
May: Wednesday 12th - Spanish 1:00 PM CT, Thursday 13th - English 10:30 AM CT, Thursday 27th - English 3:00 PM CT
June: Wednesday 9th - Spanish 1:00 PM CT, Thursday 10th - English 10:30 AM CT, Thursday 24th - English 3:00 PM CT
July: Thursday 8th - English 10:30 AM CT, Wednesday 14th - Spanish 1:00 PM CT, Thursday 22nd - English 3:00 PM CT
August: Wednesday 11th - Spanish 1:00 PM CT, Thursday 12th - English 10:30 AM CT, Thursday 26th - English 3:00 PM CT
September: Wednesday 8th - Spanish 1:00 PM CT, Thursday 9th - English 10:30 AM CT, Thursday 23th - English 3:00 PM CT
October: Wednesday 13th - Spanish 1:00 PM CT, Thursday 14th - English 10:30 AM CT, Thursday 28th - English 3:00 PM CT
November: Thursday 4th - English 10:30 AM CT, Wednesday 10th - Spanish 1:00 PM CT, Thursday 18th - English 3:00 PM CT
December: Thursday 2nd - English 10:30 AM CT, Wednesday 8th - Spanish 1:00 PM CT, Thursday 16th - English 3:00 PM CT
There are Web Conference and Audio Conference components to this demonstration. Web Conference www.sametimeunyte.com Conference ID is FASTBAK Prior to the web conference, we suggest you do the following: 1) go to www.sametimeunyte.com 2) click on Support 3) click on Lotus Sametime Unyte Meeting System Check 4) Select attendee type and click Next 5) Proceed with the system check and install any plug-ins required.
English Live Demo Audio Conference: Title: TSM Fastback LIVE Demo Passcode: FASTBACK Toll Free: 800-857-4143 Toll: 773-756-0845
IBM will be providing a series of live web-based demonstrations dedicated to showing you the value of IBM Tivoli Storage FlashCopy Manager. It will also show you how the product works. These will be DEMOS of live code.
Organizations seeking to improve protection for Business Critical Application Data can leverage Tivoli Storage FlashCopy Manager to simplify management through integration with IBM Storage Hardware Advanced Snapshot technology. As the first event in a series of Customer Web Conferences we will focus on demonstrating the features of Tivoli FlashCopy Manager for the Microsoft Exchange Environment.
Audience: IBM Customers and their associated IBM and Business Partner Sales representatives
Key Features of Tivoli Storage FlashCopy Manager include:
Near-instant application-aware snapshots
Improved Application Availability and Service Levels through near-instant restore capabilities reducing application downtime
Integration with IBM Storage Subsystems --- SVC, and all supported IBM and Non-IBM Disk Subsystems, DS/8000, XIV, and DS/5000, DS4000, and DS3000 arrays
Application support for IBM DB2, SAP, Oracle, Microsoft Exchange and SQL Server
Support for clustered Application Environments
Optional Support for Tivoli Storage Manager (TSM) Integration for more advanced Data Management
Hosts: John F. Miller, IBM North American Sales Executive Neil Rasmussen, IBM Software Designer for Tivoli Software
Tivoli Storage FlashCopy Manager Demo Schedule All calls will begin at 12noon ET for 1 Hour
Tuesday February 9th 2010 --- Microsoft Exchange
Wednesday March 10th 2010 ---- Microsoft SQL Server
I don't know about you, but I have been virtualizing like crazy over the last few years, humongous servers have been turning into medium sized virtual machines, test and lab environments had turned into small files running on my laptop from a flash drive. My IT department have been virtualizing even more, consolidating servers, sharing storage resources among multiple machines and converting NICs (Network Interface Cards) into virtual switches (I still haven't figured out how they did that). The move into a virtualized environment is very useful for reducing energy consumption, decreasing physical server and storage foot print and driving up processor and storage utilization but it also has some side effects when it comes to data protection. The problem begins at the same place that drove us into virtualization to begin with, resource sharing, You may now have 10 virtualized servers running on the same physical host, if your backup process consumed only 5% CPU and IO on your physical server, imagine what would happen if all 10 virtual machines kick off the backup process at the same time... There are multiple valid approaches for providing data protection to those virtual machines and I’ll try to address each and every one of them in upcoming blogs…
File based VS block based backups
Keep your existing backup methodology (Agent-based backup)
Perform the backup through the host (VMware console/hyper-v host OS)
Hardware based snapshots
Utilize vendor specific APIs that provide "agentless" or off-host backup (VMware's VCB and vStorage)
Other enhancements that might not necessarily be backup related but have to be seriously considered when virtualizing include
Deduplication (client side or target side)
Stay tuned, I’ll be going into more details around File Based VS Block Based backups in my next blog.
It's great to see that IBM Tivoli Storage Manager FastBack will be
showcased as the back-up and recovery solution for Midsized
businesses and included in the Service Management for Midsized
Business Track at Pulse 2010. Also be sure to check out the Expo to
see the IBM Comprehensive Data Protection Solution Express
With only 4 weeks until Pulse 2010 - The Premier Service Management Event - Optimizing the World's Infrastructure, I thought it might be helpful to provide some details around the sessions and activities that will be available to all of you storage and information infrastructure enthusiasts out there.... Here are a few sessions that you can attend each day. Sign up for these sessions and others today (requires only an IBM.com password - you do NOT have to be a Pulse registered attendee to create a Pulse schedule online)! (Mon, 22/Feb)
The Data Juggernaut Meets IBM -- Storage & Information Infrastructure Track Kickoff
How Principal Financial Group Upgraded to TSM 6 in a Veritas Clustered Environment
Sprint Storage Virtualization Success with SVC
How France Telecom Benefits from SVC Management and Thin Provisioning
TSM 6 Upgrade Experience at Brookshire Grocery Company
How Pacific Northern Gas and Tourism Australia achieved near instant recovery while reducing costs and risks with TSM and TSM FastBack
How A Major Dutch Insurance Company Got the Most from Its Storage Environment with SVC and TPC
How OhioHealth and VCU Health Systems Leverage IBM Data Protection Software and Storage Systems to Scale for Growth
A Technical Look Inside IBM's Next-Generation Archive Appliance -- the IBM Information Archive
AT&T Automates Server and Storage Provisioning with Tivoli Provisioning Manager
Reduce your Data Storage Footprint to help Survive the Data Tidal Wave
Implementing TSM FastBack at the US Department of State
The Oakwood Healthcare System's Virtualization Story
Shipping Portal INTTRA Supports the Global Supply Chain with a World-Class IT Infrastructure from IBM
Solving the Business Challenge with Excellence: An IT TotalSolutions Approach Success Case
Go to the on-line agenda tool to see additional Storage and Information Infrastructure sessions that may be of interest to you. There are also sessions in the Expo Theater Stream. Register and attend Pulse to take full advantage of all that will be offered: