In response to: Storage hypervisor round table at SNW Spring 2013Great timing on this post, Ron. I was just reading an editorial by Rich Castagna on searchstorage.com (http://searchstorage.techtarget.com/opinion/Software-defined-storage-Is-hardware-obsolete), pondering whether "software-defined storage" was just the latest marketing hype and that vendors were somehow claiming that this new capability would make storage hardware obsolete.
Cloud & Smarter Infrastructure Storage Blog
Richard Vining 2700019R2A email@example.com Tags:  virtual_storage_center storage snw vsc hypervisor esg storage_hypervisor 769 Visits
Ron Riffe 100000EXC7 firstname.lastname@example.org Tags:  esg virtual_storage_center hypervisor vsc storage_hypervisor snw storage 823 Visits
Back at the Storage Networking World Fall 2012 conference, I participated in a round table on storage hypervisors hosted by ESG Senior Analyst Mark Peters. I was joined by Claus Mikkelsen - Chief Scientist at Hitachi Data Systems, Mark Davis – CEO of Virsto (now a VMware company), and George Teixeira – CEO of DataCore. Following the conference, Mark Peters posted a very nice series of three video blogs with perspective from the round table participants. They are worth a listen.
The discussion is continuing at SNW Spring 2013 at Rosen Shingle Creek in Orlando, Florida. The panel discussion "Analyst Perspective: The Storage Hypervisor: Myth or Reality?" will happen on Tuesday, April 2 at 5:00 pm EDT.
As we prepare for the round table next week, I thought it worthwhile to offer a point of view on storage hypervisors. Check out my new blog – The Line – for more information.
Michael Barton 100000SJBP email@example.com Tags:  svc video ve vmware tsm ibm youtube tpc pulse2013 storage cloud tivoli virtualization 1 Comment 2,864 Visits
Clients, analysts, and IBM experts shared their experiences and storage plans on video at Pulse 2013. Take advantage of their perspectives. Use this guide to select videos.
Updated March 18 with new URL for IDC video, and link to more Pulse interviews
Royse Wells, International Paper
Royse Wells, Chief Storage Architect for International Paper discusses
Jeff Jones, UNUM
UNUM Uses Tivoli Storage Manager for Virtual Environments
Jeff Jones is senior infrastructure manager at UNUM, a leading provider of financial protection benefits in the
Klavs Kabell, IT-WIT
Modernizing Backup for Today’s Virtual Environments
Klavs Kabell is a Senior System Consultant at IT-WIT, an IBM Business Partner in
Thomas Bak, Front-safe
Cloud backup and archive using TSM and Frontsafe Portal
Front-safe received the Best Cloud Solution award at the IBM Pulse 2013 conference, and the 2013 IBM Beacon Award for the Best Solution to Optimize the World’s Infrastructure. Learn about the value of enabling backup as a cloud service, using Front-safe Portal software.
Laura DuBois, IDC, Steve Steve Wojtowecz, IBM
IDC Update on Cloud and Storage
Laura DuBois, Program VP of Storage for IDC, and Steve Steve Wojtowecz, IBM VP of Storage and Networking Software discuss client opportunities and requirements for storage clouds and compute clouds. Client cloud storage requirements include backup and archive clouds, file storage clouds, and storage that supports compute clouds.
Chris Dotson, IBM CIO Office
IBM’s storage transformation featuring SmartCloud Virtual Center
Chris Dotson works in IBM’s CIO Office as a Senior IT Architect for Services Transformation. He is guiding IBM’s own storage transformation. As a large enterprise, IBM manages over 100 petabytes of data, growing at 25% per year. Chris discusses block storage virtualization, automated block storage tiering, file cloud storage, and automated block storage management at IBM. He shows how
BJ Klingenberg, IBM Global Technology Services
BJ Klingenberg is a Distinguished Engineer and Enterprise Storage Management lead for IBM. BJ shares his experiences using
Jason Buffington, ESG and Tom Hughes, IBM
ESG Update on Data Protection and Current Shifts in IT
Jason Buffington, ESG Senior Analyst, and Tom Hughes, IBM Worldwide Storage Executive discuss business and technical challenges for data protection. Tom and Jason discuss new solutions and Best Practices for protecting data more efficiently and effectively for today’s cloud, mobile and virtual environments.
Colin Dawson, IBM
Colin Dawson, TSM Server Architect introduces
Jonathan Bryce, OpenStack Foundation founder and Todd Moore, IBM
OpenStack Provides Compute, Storage and Network Interoperability for Clouds
The OpenStack Foundation has gained 170 corporate and over 8,200 individual members since its inception in 2012, making it one of the fastest growing cloud standards. Jonathan Bryce, Executive Director and founder of the OpenStack Foundation, and Todd Moore, IBM Software Group Director of Interoperability and Partnerships discuss the capabilities and opportunities for building cloud solutions using OpenStack to manage compute, storage and network resources.
Deepak Advani, IBM
Optimizing IT Infrastructures for Today’s Workloads
Deepak Advani, General Manager of Tivoli Software discusses top issues and opportunities facing clients as they adopt new breeds of applications to engage with customers and improve operations using mobile devices, cloud and analytics.
More interviews can be found at the Pulse Expo interviews playlist on www.youtube.com/ibmpulse
The opinions expressed herein are sorely mine.
Maria Huntalas 1200007VFS firstname.lastname@example.org Tags:  tivoli tsm management pulse back-up disaster recovery tpc storage and cloud ibmpulse 2,365 Visits
Wow! What an exciting week it has been at Pulse 2013! Especially, for Tivoli Storage! In addition to the inspiring words of Day 3’s keynote speaker, Peyton Manning, I was also equally inspired by many of our Tivoli Storage Business Partners like Cobalt Iron, Silverstring, Front-Safe and STORServer, who led sessions on exciting topics like how to create a cloud service in a TSM environment, to how to transform your data backup costs into business opportunities.
Lets start with the final day of Pulse General Sessions which kicked off to a packed auditorium…..Jamie Thomas, IBM Tivoli VP of Strategy and Development, took the stage first with a panel of IBM Experts including CTOs Dave Lindquist, Jerry Cuomo, Sandy Bird, and Sky Matthews. These key technology leaders, with Jamie facilitating the discussion, led us through their technology roadmaps around what’s new and what’s coming in Cloud, Security Intelligence, the Mobile Enterprise and Smarter Physical Infrastructure. Following this panel discussion, Bruce Ross, General Manager for IBM GTS, helped explain how his team is helping to enable the acceleration of cloud services. It was a great line-up of experts and many shared examples of how our technologies are driving innovation. You can watch the replay of the General Session here.
Next up on the main stage was Pulse 2013 Guest Speaker Peyton Manning of the Denver Broncos. Peyton gave a heartfelt speech on the “art and science of decision-making.” Are you making the right decisions to deliver innovation? Are you sticking to your decisions?...were some of the key topics covered. Offering his perspective on Leadership, I think my favorite all-time quote was this: “You can either be a warrior or a worrier.” So true. Decisions backed by facts and data analysis helps you drive the best decisions, and technology has greatly impacted this process, he pointed out. Scott Hebner, WW Tivoli VP of Marketing, joined him onstage with some great Q&A, that ended with Scott going long, “up and out,” to catch a bullet pass from Peyton. And, yes, pass caught, no fumble! Thank goodness.
Now, on to our Tivoli Storage sessions today which featured many of our Business Partners. Thomas Bak, CSO & Partner of Denmark-based Front-safe, kicked off the morning with a very interactive discussion on the topic of how to create cloud service around your Tivoli Storage Manager environment. Front-safe, a recent 2013 Beacon Award winner, is bringing TSM into new markets via a cloud-enabled portal. He mentioned 3,000 end customers are already using this solution for backup, and backing up literally 10,000+ servers! Front-safe’s new cloud backup service provider, i-Sanity, also addressed their model of “backup as a service” and they are the first Front-safe backup service provider in South Africa. You can learn more by watching this great Front-safe video here.
Silverstring Ltd, another Tivoli
Storage Business Partner, led a session with customer Rabobank International, a
large global financial institution with many dispersed TSM systems, who told us
all about best practices that have been used for daily TSM administration. Great content was also shared that focused on
how these best practices and cloud-based automation software can be combined to
actually lower the cost of delivering TSM services and improve service levels.
Later in the
day, Richard Spurlock of Cobalt Iron
held an engaging session on how to transform your backup costs into business
opportunities. Cobalt Iron combines TSM
backup with a cloud experience in a simple deployment model that’s all about
flexible deployment options. Richard
really helped the audience better grasp how the costs and complexity of
enterprise backup can really “bankrupt” its value – and how Cobalt Iron’s
solutions can leverage your backup investments into a flexible and high
value data protection solution. Earlier
in the week, Cobalt Iron had been honored as a recipient of the 2013 Tivoli
Business Partner Awards finalist. Congratulations!
In one of the final Pulse 2013 storage sessions of the day, Business Partner STORServer delivered a compelling presentation on how to provide Backup-as-a-Service with their STORServer Backup Appliance and TSM. This session was of great help for both large enterprises who were looking for how best to charge for backup services, and also MSPs looking for additional revenue streams.
We also heard from customers like Nyherji who told the audience all about how they use FlashCopy Manager with TSM Node Replication to increase service levels and obtain high availability. I was especially interested to hear about all the stellar benefits that these Tivoli storage solutions brought to their business – from absolutely 0 downtime to hugely improved backup and recovery times. As a result, Petur Eythorsson of Nyherji, told a great story of how they completely redesigned their TSM environment and added TSM Node Replication and FlashCopy Manager to complete this solution.
I wrapped up my week at Pulse 2013 visiting with both old and new friends and colleagues later that evening, continuing to recap what was my 3rd, and, I believe, BEST Pulse ever! Congratulations and thank you to the IBM Tivoli Pulse team for a job well done.....I can’t imagine how the next Pulse will trump this one, but, in true Tivoli fashion, I am sure it will.
And, in case you are having Pulse 2013 withdrawals already, we’ve captured some engaging storage videos this week that are already available to you now. I hope you can take a moment to relive some of the great Tivoli Storage moments this week and listen to all the great things that analysts, thought leaders, our customers, and Business Partners are saying about Tivoli Storage solutions:
Plus, great Livestream footage:
And, in case you would like to hear more about what’s new and cool coming from Tivoli Storage, you can always join us again in Vegas this June for IBM Edge2013, which will bring you more opportunities to connect with your colleagues and learn about industry best practices for storage management, virtualization, and cloud technologies.
Live from Pulse2013 recap – Tuesday, March 4, 2013 -- Tuesday Was All About Client Implementation and Experiences!
Stuart Thomson 060000ANDS email@example.com Tags:  and pulse back-up tpc disaster management tsm ibmpulse tivoli storage recovery cloud 2,516 Visits
Following an outstanding PurePalooza party on Monday night that featured a 2-hour performance by 6-time Grammy Award winner Carrie Underwood, you might have expected Tuesday’s General Session to be a little quieter than usual. However, that wasn’t the case at all as the energetic vibe from today’s session picked up right where Monday left off -- helping to quickly shake off the effects of a wild Monday night for many.
This morning’s 90-minute general session was themed “Best Practices in Action” and featured a client panel of IT leaders from AT&T, Equifax, Carolinas Healthcare System and the Port of Cartagena sharing how they are converting opportunities from Cloud, Mobility and Smarter Physical Infrastructures into tangible business outcomes.
The Unified Recovery & Storage Management track picked up on the General session theme with Tuesday’s breakout sessions featuring no fewer than TEN Tivoli Storage clients sharing real-life examples of how they were applying IBM Tivoli Back-Up and Recovery and Storage Management solutions to address a host of complex challenges. While this represents a just a tiny sliver of the valuable content, some of the session take-aways included:
• Irfan Karachiwala (Ph. D), Manager, Enterprise Data Strategy at Kindred Healthcare, a post-acute healthcare provider with over 450 locations in the U.S. has realized improvements in Recovery Point and Recovery Time Objectives by switching from data only backups to VM-based image back-ups using Tivoli Storage Manager for Virtual Environments;
On a day that put IBM clients “front and center”, it was only fitting to close Tuesday with the Tivoli Storage Birds of Feather meeting. This two hour, highly-interactive discussion gave clients the opportunity to get all their questions answered and provide direct feedback to Tivoli Storage Executives, Developers and Product Managers.
Based on the buzz around the Storage breakouts it was clear that the client focus on Tuesday was a hit so a huge thank-you to all the clients who took the time to prepare and share their stories at Pulse2013. Pulse wouldn't be a reality without your contributions!!!
As another Pulse begins to wind down, it’s time to start thinking about IBM Edge2013 in June. The Edge conference will bring us back to Las Vegas to hear more clients describe how they are Optimizing Storage and IT. If you weren’t able to join the 8000 of us at Pulse2013, start making plans to attend Edge by finding out everything you need to know (including the early-bird discount available through the end of April) at the IBM Edge2013 Conference website.
Sudipta Datta 270004UTF4 firstname.lastname@example.org Tags:  tsm gartner chris pulse partners storage birthday #ibmpulse business 2013 celebration ibm 1,639 Visits
Day 1 at Pulse 2013 was grand and exciting! I am not in Vegas and how do I know? No points for guessing, all thanks to social media #IBMPulse and my friends in Vegas who are tweeting away every moment of the event.
Today is for IBM’s business partners! Deepak Advani, Tivoli General Manger reemphasized on the role of Business partners and how critical it is for IT innovations to achieve business results. Todd has very well captured the essence of this event in his Pulse blog.
Day 1 was also the day of awards!! Congratulations are in order
!IBM Tivoli Award for Best Data Management Center Solution was picked up by CobaltIron. CobaltIron will cover their solution during their Wednesday session, including how to transform data backup costs into a business opportunity – a must attend session! (Watch out for session# 1914, Room# 114, 2:00pm on Mar 6)
Front-Safe got the IBM Tivoli Award for the Best Cloud Solutions. Watch out for their session on March 6 (session# 2436, room# 114) highlighting how to create a Cloud Service around IBM Tivoli Storage Manager.
Then came the real example of how we turn opportunities to positive outcomes, Chris Gartner! We talk about technologies all day, but the one that created ripples in twitter.com was the “Pursuit for Happiness”. Thanks Todd for live blogging from Pulse.
Day 1 evening was reserved for Birthday Celebrations! Yes, IBM Tivoli Storage Manager Birthday turns 20!! The celebration marks two decades of back-up and recovery management leadership. Solution expo hall was abuzz with storage enthusiasts! Thanks to Dave Russell of Gartner Inc for having joined TSM's 20th birthday celebrations!! Needless to say, what a great way to network with Storage experts from around the world!
And what a way to end the Day 1, but a musical extravaganza! Bella Electric Strings performed at the Expo opening.
Thanks folks for bringing Pulse to people who are tracking and trending the world over. What I may not know is how much you all won in the blackjack J..Have a good one!
Jason Davison 0600024QUH email@example.com Tags:  virtual center smartcloud performance tivoli cloud storage optimization vsc 1,946 Visits
Storage has seen tremendous growth in recent years due to the size, type, and complexity of data that is being created. Multimedia files, efforts to go “Green”, and the general desire to be more collaborative in our daily work with all of our data on hand as needed has increased the demand for storage. Analysts state that half of all data in existence today was created within the last five years. What does that say about what the next five years hold?
Latest ESG Report: Tivoli Storage Manager proves to be a “turnkey” solution to a range of data protection issues
Sudipta Datta 270004UTF4 firstname.lastname@example.org Tags:  deduplication esg data ibm backup protection tivoli tsm storage manager analyst review 2,936 Visits
Data protection matters! Actually it matters even more with the advent of big data. The unique challenges of managing & protecting big data has forced IT professionals to relook at their data backup & protection policies.And when they were asked what they would characterize as challenges with their organizations’ current data protection processes and technologies, “cost” & “need to reduce back up time” came out to be the major concerns.
Every year ESG conducts a forward looking spending intention survey. They shared a couple of interesting facts that do not surprise but definitely reinstate my thoughts. When organizations were asked what they would consider most important IT priorities over the next 16-18 months, 30 percent responded back saying “improved data backup & recovery”!
ESG analysts Mark Peters and Tony Palmer shared these insights as they took us through the results of their lab testing on Tivoli Storage Manager. If you are not familiar with IBM Tivoli Storage Manager (TSM), it is a scalable client/server software primarily designed for centralized, automated data protection. The goal of the ESG report is to educate IT professionals and provide insight into the advanced data backup technologies such as forever incremental back up, deduplication and why it is so important in current scenario. Click here for the ESG video.
The TSM Lab validation was performed using a combination of hands on testing, audits of IBM customers in live production environments and detailed discussion with IBM experts. The objective is to validate some of the valuable features and functions of the product and show how those can be used to solve real customer problems, and identify any area of improvement.
IBM has continuously invested in TSM platform bringing innovation to data protection and recovery. ESG evaluates how the newer versions of TSM provide a turnkey solution to a range of data protection issues. They found that the two technologies (deduplication and progressive incremental backups) working in tandem were able to achieve 90 percent data reduction after just six incremental backups and 95 percent data reduction after ten backups. Replication function is also fully integrated with deduplication, thus optimizing quicker recovery during disasters. TSM uses policy-based automation along with intelligent move-and-store techniques, helping to reduce data administration efforts. Over all, ESG’s validation rightfully points to the key enhancements to the TSM platform that drive greater scalability, efficiency, and data availability.
Please register and download the detail 23 page ESG Lab Validation Report here.
Opinions are my own
Stuart Thomson 060000ANDS email@example.com Tags:  tivoli pulse recovery data storage protection ibm backup management 2,418 Visits
If you are following the developments related to Pulse 2013 you’re likely well aware that Peyton Manning has been announced as the keynote speaker and the evening entertainment at Pulse Palooza will feature Carrie Underwood. If you’ve been to Pulse before you also know you can expect compelling thought leadership in the General Sessions and deep content in over 300 breakout sessions to choose from.
Over and above all that exciting news there’s one thing that keeps attendees coming back year after year – the opportunity to network. Each year following Pulse, attendees tell us through the post-Pulse survey that networking with the over 8000 conference attendees rises to the top as the most valuable aspect of the event.
The opportunity to network with your Storage colleagues at Pulse 2013 will once again be front and center at the conference. Formal opportunities exist such as the Storage Birds of a Feather session, Meet the Experts in Storage, Client Connections along with access to Storage subject matter experts from development and product management in the Expo Hall. And of course in Las Vegas there’ll also be plenty of informal gatherings to connect with Storage professionals to share knowledge and expertise.
A great way to start the networking process is to take in the numerous client-led sessions in the Unified Recovery and Storage Management track within the Cloud and IT Optimization stream at Pulse 2013. Following the track-kick off which features Dave Russell, Research Vice President at Gartner you’ll have the opportunity to hear IBM clients sharing their experiences, some highlights of which include:
While this is just a tiny sampling of the type of organizations that will take to the podium in the Storage track at Pulse there’s a wealth of experience to help you tackle your most pressing Storage Management challenges. Taking in the sessions is only the beginning – connecting with these storage professionals in the numerous networking opportunities at Pulse is how the conference truly comes to life.
If you’re already registered for Pulse start you can start networking now by connecting with the growing list of speakers and other conference attendees on the Pulse2013 Vivastream site and if not visit the PULSE 2013 home page for all the conference details and to register today.
Richard Vining 2700019R2A firstname.lastname@example.org Tags:  volume hypervisor manager unified vcenter restore protection backup controller recovery vsphere cloud data storage tivoli vadp vm ibmpulse productivity center san 2,439 Visits
Please plan to join IBM and thousands of your peers at the MGM Grand Hotel in Las Vegas, March 3 to 6, 2013.
PULSE 2013 is IBM’s premier event focused on business transformation and IT optimization, helping clients learn how to turn opportunities into outcomes.
As the planet becomes smarter, it becomes clear that a solid, robust, scalable and cost-effective IT infrastructure is required to create, store and manage all the information at the heart of these new opportunities.
Unified Recovery and Storage Management is the cornerstone track within the Cloud and IT Optimization stream at PULSE 2013. We are putting together a very excited agenda, and I’d like to give you a preview of what you can learn from your peers, thought leaders, and yes, a few IBMers, by attending this track.
During the 3 days of breakout sessions, you will learn how many of our customers have started on this journey, including best practices and outcomes. Our speakers include subject matter experts from:
• Two major banks
• Two universities
• Five healthcare organizations
• Several consumer and industrial companies
• Five managed service providers
• A leader in media and entertainment
Some of the top-of-mind topics that will be covered include management and protection of virtualized server and storage environments; advancements in disaster recovery and business continuity; storage in the Cloud, storage as the Cloud, and storage to the Cloud; backup consolidation and simplification; and how to easily cost-justify an efficiency improvement project to your management.
You will also have the opportunity to learn about new products and enhancements – we can’t tell you what they are yet, but we’re pretty excited.
You can see who our expert speakers are, what they’ll be speaking about, and start to build your experience at Pulse this year by visiting the Pulse SmartSite and Agenda Builder at: http://www.pulsesmartsite.com/
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
IBM is designing a new administration interface for Tivoli Storage Manager (TSM). We would like your help selecting the name.
Please participate in a quick survey to tell us what you think. This anonymous survey takes less than 3 minutes to complete.
Richard Vining 2700019R2A email@example.com Tags:  restore vm productivity center vsphere backup volume manager vadp virtual tivoli data unified controller hypervisor san vcenter protection recovery cloud storage 3,185 Visits
We’re getting deep into the planning for our 6th annual PULSE conference (ibm.com/pulse), and I’m getting very excited about the storage content that is being assembled. Again, it will be at the MGM Grand Hotel in Las Vegas, March 3 – 6, 2013.
At our Storage Track Kickoff session, we’ll have some new things to announce and highlight, and we’re close to announcing an exciting keynote speaker.
Following the track kickoff, we’ll have 20 breakout sessions on data protection and storage management topics, covering advances in virtual machine protection, disaster recovery, cloud integration, and a lot more. We’re mixing it up a lot more this year to ensure you get a range of perspectives. We’ll have 21 client speakers discussing their experiences and best practices; plus 8 business and technology partners providing insights into added value approaches to storage management who will be complemented by IBMers sharing the new stuff we’ve been working on.
Among the client speakers will be storage professionals from across the globe representing major banking, healthcare, media, industrial and university organizations. There will also be sessions on a variety of cloud topics, including private cloud storage and backup-as-a-service opportunities.
To follow on a theme mentioned by Steve Mills in his keynote at PULSE 2012, we’ll show how IBM “eats its own cooking”, sharing how IBM’s Office of the CIO transformed its massive storage infrastructure; and how IBM’s Strategic Outsourcing services organization is leveraging our products to more effectively manage their clients’ storage environments.
There will be many cool things to see in the expo center again this year, including offerings from many of our ecosystem partners, and you can roll up your sleeves in the hands-on labs and product training and certification areas.
Have you heard about this year’s PULSE PALOOZA entertainment? We rocked the Grand Garden Arena with Maroon5 in 2012, and will follow that with Carrie Underwood in 2013.
Now’s the time to act. Early bird registration, which saves client attendees $500 off the conference fee, closes December 31st. Go to http://ibm.co/pulseregister and get ready for an outstanding event. I look forward to seeing you there.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Sudipta Datta 270004UTF4 firstname.lastname@example.org Tags:  virtualization customer server cloud software client manage telecom virtual-storage virtualization;data storage study infrastructure case ; manager it quote 3,539 Visits
Server virtualization and storage virtualization go hand in hand. Centralized, virtualized storage is crucial for advanced server virtualization to be flexible and easy to manage. Companies are realizing that to unleash the real potential of cloud agile infrastructure, storage virtualization has to become mainstream like server virtualization.
For many companies, there is a constant need for additional storage resources to support growing volumes of information. And if you don’t focus on managing your storage infrastructure, you can find that one virtual server is running out of storage capacity, even while there is ample capacity in other parts of the network.
With storage virtualization, companies now can make better use of existing investments in disk capacity and can often postpone the need to purchase additional capacity. As storage becomes virtualized, it becomes easier to manage and helps companies to adapt to business needs much faster. And not to forget, it actually costs less!
Richard Vining 2700019R2A email@example.com Tags:  recovery backup blog customer deduplication experience storage unified 1,928 Visits
I Have New Job!
Interop New York 2012 / Enterprise Cloud Summit – Oct. 1 – 5, New York
IBM InterConnect 2012 – Oct. 9 – 11, Singapore
SAP TechEd – Oct. 15 – 19, Las Vegas, NV
IBM Information On Demand – Oct. 21 – 25, Las Vegas, NV
IBM Business Without Limits Storage Days – various dates & locations
Oct. 18, PhiladelphiaOct. 25, Columbus
Oct. 30, Jacksonville – registration url TBD
Nov. 13, NYC – registration url TBD
Your experience with our products is only one pillar in the building that we’re trying to construct. How does it tie in with your interactions with our marketing and sales teams? Does our story match our solution capabilities? Are you getting what you were promised?
Does the product documentation provide the answers to your questions, or help to avoid needing to ask the questions at all?
And what about support? A recent survey by STORAGE Magazine of enterprise backup software users rated IBM #1 in the category of support. But what can we be doing better, or differently, to keep you delighted in your relationship with IBM?
At the end of the day, I’m looking at this role in 2 ways:
- What can we fix or improve?
- How can we ensure that everything new that we do is viewed through a customer experience lens?
To be successful, I’m going to need the help of a lot of people who have a vested interest in our success – across all facets of our business, but especially from our customers and partners. Please reach out to me at firstname.lastname@example.org with any ideas or comments.
Kalyan Pola 2700040VYM email@example.com Tags:  storage backup ibm ibm_events data unified deduplication business_without_limits recovery tivoli_storage_cloud reduction 1,561 Visits
IBM’s Business Without Limits
Recently, I had the distinct pleasure to deliver a presentation on Data Storage and Compliance at the IBM Tivoli event 'Business Without Limits 2012' in Bangalore, India. There are more than 100 attendees who attended the event from almost every industry.
My Track for the day: Addressing Data Growth, Threats and Compliance; Unified Storage Management
The volume, velocity and importance of data have increased dramatically during the past few years to the point where most backup and archiving solutions can't keep up with the scalability, functionality, performance, reliability and budget realities of today and tomorrow. Attendees understood how to reduce backup data capacity by as much as 95%; how to reduce the amount of new data at risk by 90% or more; and how to simplify global data recovery operations and achieve compliance by leveraging a unified management platform.
I was privileged to present in such an interactive session, where customers understood how our broad product portfolio will help in addressing their business challenges.
IBM now brings ‘Business Without Limits 2012’ to several cities across the United States in October and November. This is an exclusive IBM Tivoli event designed to increase awareness and thought leadership among the IT managers, Infrastructure leaders, Systems Administrators, Storage Managers, and Data Center Managers. IBM’s Business Without Limits event is coming soon to the following cities:
· Oct 18: Philadelphia
· Oct 25: Columbus
The event will focus on how IBM’s Integrated Service Management strategy brings together the different capabilities to enable integrated delivery of business services across complex, interconnected physical and digital infrastructure.
IBM’s Business Without Limits event will have the following Storage Tracks:
• Understanding the pivotal role of storage in modern data center
• Modernizing backup and unifying recovery
• Send your data protection headaches to the cloud
• Advanced storage analytic and reporting
This conference will explore how you can capitalize on the opportunities of a smarter planet and remove the barriers to innovation that will help you achieve “Business without Limits.” As today’s leaders are transitioning to smarter, flexible cloud infrastructures that speed the delivery of innovative products and services, effective storage management becomes a critical component of that success. Please join us at this event to learn more!