Cloud & Smarter Infrastructure Storage Blog
Delbert Hoobler 1000008PR6 email@example.com Tags:  exchange storage-software flashcopy tivoli storage-blog storage tsm snapshot storage-management 9 Comments 5,779 Visits
I wanted to share some information about an article that we just published with regards to backing up Exchange Server 2010.
Along with all the other new features of Exchange Server 2010, Microsoft introduced Database Availability Groups (DAGs). DAGs are part of the large focus that Microsoft put on High Availability and Site Resilience within Exchange Server 2010. DAGs allow you to have passive database copies (aka "replicas") that can serve as hot standbys for protection against machine failures, database failures, network failures, viruses, or other issues that may cause an access problem to a database.
DAGs are similar in function to Exchange Server 2007 Cluster Continuous Replication (CCR) replicas. However, they extend the capabilities even further. One of the key benefits that customers get when they use DAGs in their enterprise is the ability to completely offload backups from their production Exchange Servers. That means they can run all of their backups from a database copy instead of the production database so as not to impact their production Exchange servers. This enables the production Exchange Servers to spend their resources on doing what they know best, i.e. handling email and facilitating collaboration.
IBM Tivoli Storage Manager for Mail : Data Protection for Exchange and IBM Tivoli Storage FlashCopy Manager completely support backing up DAG passive database copies. Data Protection for Exchange and FlashCopy Manager also support using those backups to recover the production database as well as for recovering individual mailboxes and items. You can find more details in the IBM Tivoli Storage Manager for Mail: Data Protection for Microsoft Exchange Server Installation and User's Guide V6.1.2.
We just published an article (which includes a sample script) to help you automate backing up your Exchange Server 2010 DAG databases. We know that you will find this quite helpful in setting up your backup strategy:
Delbert Hoobler 1000008PR6 firstname.lastname@example.org Tags:  storage-software storage tivoli storage-blog tsm storage-management 8 Comments 5,041 Visits
Have you played around with IBM Tivoli Storage FlashCopy Manager on Windows yet? If not, maybe it's time to take a look.
When you think of FlashCopy Manager, think of snapshots. FlashCopy Manager provides fast application-aware backups and restores leveraging advanced snapshot technologies. I have been writing software as a developer for IBM Tivoli Storage Manager for almost 20 years now and this technology is one that is changing the industry. Yes, snapshots have been around for a while, but it isn't until the last few years that applications are really starting to embrace them, and in some cases, even require them for their backup needs. There is just too much data to process, too much overhead to back them up, and too little time. People want their applications to serve email and provide access to database tables, not spend their precious cycles on backups. FlashCopy Manager helps address these issues.
FlashCopy Manager follows up on the heels of IBM Tivoli Storage Manager for Copy Services (TSM for CS) which provided snapshot support for Microsoft SQL Server and Microsoft Exchange Server using Microsoft's Volume Shadow Copy Service (VSS). The really cool thing is that you do not need to have a TSM Server in order to use FlashCopy Manager to manage your snapshots. It will work completely stand-alone if you want. But, if you have a TSM Server already, you can use it to extend the power of FlashCopy Manager even more.
What is VSS? VSS is Microsoft's snapshot architecture. It provides the infrastructure for applications, storage vendors, and backup vendors to be able to perform snapshots in a federated and efficient way. Microsoft thinks VSS and snapshots are important enough to require any new software releases that come out of Redmond to be able to be backed up and restored using VSS. If you are running Microsoft Exchange Server or Microsoft SQL Server, you should take a look at snapshots. Microsoft has been supporting snapshots with Exchange and SQL for years, but Microsoft Exchange Server 2010 is kicking it up a notch. Microsoft Exchange Server 2010 is only supporting backups through VSS. Yes, you heard it right, Microsoft does not support legacy style (streaming) backups with Exchange Server 2010. So, if you are planning a move to Exchange Server 2010, it really behooves you to start looking at Microsoft's Volume Shadow Copy Service (VSS), how it works, and the benefits and complexities it brings with it.
Microsoft's Volume Shadow Copy Service (VSS) is complex and involves multiple moving parts. It will pay for you to invest some time to understand more about it. I have put together some links that will help you get started:
I encourage you to take a look at Windows VSS snapshots and FlashCopy Manager to see how they might help you. Enjoy!
Sondra Ashmore 060000GRCD SASHMORE@US.IBM.COM Tags:  center xiv storage-blog tpc management sspc system productivity storage tivoli-storage-productivi... srm 3 Comments 1,522 Visits
I have been working in storage and storage management my entire career (which has been more years than I want to admit) and I was recently advised by a wise co-worker to start writing about it. Although blogging has been around for quite some time and has certainly increased in popularity in recent years, this is the first time I have braved this form of communication. I stared at a blank blinking cursor for inspiration and decided to write about one of my favorite storage products, the Tivoli Storage Productivity Center.
Several weeks ago IBM announced the new 4.2 release of Tivoli Storage Productivity Center. This release includes some interesting enhancements that I am excited to see in the product. One feature that has received a lot of buzz is the lightweight storage resource agents. TPC started down the path of lighter agents when they introduced a slimmer, but not completely lightweight version of the agents by moving from Java to C for enhanced performance. These new agents were limited to Windows, AIX, and Linux. The new 4.2 release added HP-UX and Solaris support as well as support for file and database-level management. The new release is backward compatible meaning that customers who want to continue using agents they set up previously can do so. New customers are no longer required to use the Common Agent Manager.
TPC 4.2 has introduced full support for XIV devices. TPC 4.1 did have toleration support for XIV (basic discovery and capacity information), but the new release you can provision, get performance information, and use the data path explorer for your XIV machine.
If you have TPC deployed on a System Storage Productivity Center (SSPC) can upgrade at any time. Customers buying a new SSPC machine after September 3, 2010 will automatically have TPC 4.2 pre-installed on the machine.
I could say a lot more about the new TPC 4.2 release, but instead I am going to point you to a wonderful blog entry that my colleague, Tony Pearson, wrote when the new release was announced. He provides some great insights about the new features in TPC 4.2.
Wow - I made it to the end of my first blog and I am beginning to understand why blogging has become so popular. I am starting to wonder why it took me so long to write my first blog?
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage-software tsm ibmstorage tivoli silverstring storage business-partner tivoli-storage-manager bp partners 3 Comments 1,520 Visits
During Pulse 2010 in Las Vegas, I interviewed Alistair Mackenzie from Silverstring, an IBM Business Partner. Just last week Silverstring launched TSMagic; helping you understand your TSM estate like never before... See the news article for more information on TSMagic
Checkout the live video interview with Alistair:
Delbert Hoobler 1000008PR6 email@example.com Tags:  snapshot tivoli-storage-manager storage-blog flashcopy-manager storage-management flashcopy tsm ibmstorage storage tivoli ibmsoftware storage-software 2 Comments 1,941 Visits
I wanted to let everyone know that IBM Tivoli Storage FlashCopy Manager for Windows Version 2.2.1 was just released!
In June of this year, I blogged about IBM Tivoli Storage FlashCopy Manager version 2.2.0. I talked about how FlashCopy Manager 2.2 provides fast application-aware backups and restores leveraging advanced snapshot technologies. I also discussed how FlashCopy Manager on Windows 2.2.0 added new support for Microsoft Exchange Server 2010 and Microsoft SQL Server 2008 R2 as well as other enhanced performance and functionality.
We continue to add more functions and features to IBM Tivoli Storage FlashCopy Manager. This past Friday (December 10th, 2010), IBM released IBM Tivoli Storage FlashCopy Manager Version 2.2.1 with the following changes:
Updates Applicable to All Platforms
Updates Applicable to all FlashCopy Manager components that run on AIX, Linux, and Solaris
Updates Applicable to the FlashCopy Manager for Exchange Component
Updates Applicable to the FlashCopy Manager for SQL Component
For more details on the content of this Fix Pack, refer to the technote titled What's new in the Version 2.2.1 IBM Tivoli Storage FlashCopy® Manager Fix Pack.
For details on downloading this Fix Pack, refer to the technote titled Version 2.2.1: Fix Pack IBM Tivoli Storage FlashCopy® Manager.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  asset automation user usergroups usergroup storage tivoli community maximo group tuc security tivuser ug 2 Comments 1,052 Visits
Delbert Hoobler 1000008PR6 firstname.lastname@example.org Tags:  tivoli storage-blog storage-software storage storage-management tsm flashcopy snapshot exchange 2 Comments 2,864 Visits
IBM just announced that Tivoli Storage Manager for Mail - Data Protection for Exchange 6.1.2 and IBM Tivoli Storage FlashCopy Manager 2.2 now support Microsoft Exchange Server 2010! For more details, read the FlashCopy Manager Version 2.2 announcement or see my blog from yesterday.
There are a few important things to take note of. Microsoft Exchange Server 2010 included some significant changes, a number of which affect backup and restore. For example, under Exchange Server 2010:
With the release of Data Protection for Exchange version 6.1.2 and IBM Tivoli Storage FlashCopy Manager version 2.2 on June 4, 2010, we have implemented support for these changes. Here are details about the TSM functionality for Exchange Server 2010 that will be available on June 4, 2010:
Note: VSS backups to the TSM Server are enabled without the requirement for a TSM for Copy Services or FlashCopy Manager license.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage xiv ds5000 hardware storage-management ibmstorage storage-blog o systems-storage midmarket software ds8000 storage-software sap 2 Comments 2,079 Visits
In the second half of 2009 the International Technology Group (ITG) was contracted to do a detailed analysis of IBM and competitive storage offerings for SAP to determine a three year total cost of ownership (TCO) for each product included in the comparison. ITG developed two comparisons one for Large Enterprist accounts and a second for Midmarket accounts and chose approppriate competitive offerings for the comparisons. For the Large Enterprise accounts ITG includes: EMC V-Max systems vs. IBM DS8000 Systems and HP XP2400 vs. IBM XIV Systems. For the Midmarket accounts ITG includes: HP Enterprise Virtual Array (EVA) vs. IBM DS5000 Systems and HP EVA vs. IBM XIV Systems. ITG developed three year TCO comparisons and provided IBM an Executive summary and Detailed analysis report that can be share with customers.
Read the outcome of the analysis:
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Midsize Installations - Executive Summary
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Midsize Installations - Management Brief
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Enterprise Installations - Executive Summary
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Enterprise Installations - Management Brief
ITG also participated in a Webcast that is available for replay discussing the results of their studies of comparative disk systems cost for SAP environments in large and midsized organizations.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage-blog ibmtivoli ibmstorage information-infrastructur... pulse2010 storage tivoli dynamic-infrastructure pulse service-management ibm 2 Comments 1,455 Visits
In preparation for Pulse 2010 in Vegas, I interviewed John Connor, the Pulse track lead for Storage and Information Infrastructure, to help you generate good ideas for submitting your call for speaker abstracts for Pulse. John will actually be reviewing the submissions with a team of other folks, so here is some advice that you can leverage to increase your chances of being accepted to speak at Pulse.
Me: What are the hot topics in the area of storage and information infrastructure today?
John: The hot topics in the area of storage and information infrastructure today are how, in today's tight economy, customers are leveraging storage in their information infrastructure to improve scalability, addressing the performance of their storage management assets, cutting capital expenditures by reducing duplicate data to lower storage capacity needs and simplifying the overall management of their storage infrastructure.
Me: Which topics would you like to see presented at pulse are
John: Ideally I would like to see sessions at Pulse that highlight customer success stories, how Tivoli storage management and/or IBM storage solutions helped customers address the challenges we discussed above.
Me: Who are good candidates for submitting abstracts and why?
John: The best candidates to talk about these successes are the folks who implemented them, which would be our customers. Customers are able to discuss their return on investment and how the IBM storage solutions are benefiting them in their everyday business operations. Another good candidate would be our business partners, accompanying and co-presenting with their clients on the IBM storage solutions they've implemented.
Me: What are you looking for in a good proposal?
John: As I mentioned earlier about the topics I would like to see presented, a good proposal is a customer success story around IBM storage solutions, including Tivoli storage management software, and/or storage hardware and storage services. This proposal should describe the initial pain points or problems that existed, how our solutions helped and the lessons learned that could be applied to other customer situations. This type of proposal and session at Pulse will help others learn from each other.
Me: What are the benefits of submitting an abstract for Pulse?
John: Submitting your abstract is a great way to gain visibility for your work, and your particular solution. Customers that submit abstracts and that are selected will receive a complimentary pass to attend Pulse at no charge ($1,995 value) and admission to on site VIP client lounge. Attending Pulse is not only a great way to share your companys success by implementing IBM storage solutions, but it is also a great education and networking opportunity.
Me: What is the deadline for submitting call for speaker abstracts?
John: The deadline to submit your abstract is Nov. 20th. Dont delay, submit your proposal today.
With such great guidance from John, youre sure to write a perfect proposal. If you have any questions on submitting abstracts for Pulse or want feedback on an idea, just leave a blog comment. Also, be sure to check out this justification letter if you need that extra edge to convince your boss of the value of attending Pulse. I hope to see you there!
Ron Riffe 100000EXC7 email@example.com Tags:  pay-per-use self-service service-catalog virtual-storage storage cloud-storage storage-hypervisor 1 Comment 1,941 Visits
This is part 2 of a 3 part post on how somebody responsible for a private storage environment could save their company a pile of money by implementing cloud storage techniques. Part I introduced the concept of a storage hypervisor as a first step in transitioning traditional IT into a private cloud storage environment. In this 2nd post, I’m going to explain some of the key storage cloud management controls that can be used to drive down cost.
Storage services are standardized. When it comes to shopping, I avoid (at almost all costs) actually going to the store. You can keep all the time and frustration of traffic, fighting for a parking place, wondering aimlessly through aisles of choices, and standing in checkout lines. I’ll take the simplicity and speed of a good online catalog any day.
The idea of shopping from a catalog isn’t new and the cost efficiency it offers to the supplier isn’t new either. Public storage cloud service providers seized on the catalog idea quickly as both a means of providing a clear description of available services to their clients, and of controlling costs. Here’s the idea… I can go to a public cloud storage provider like Amazon S3, Nirvanix, Google Storage for Developers, or any of a host of other providers, give them my credit card, and get some storage capacity. Now, the “kind” of storage capacity I get depends on the service level I choose from their catalog. These folks each offer a small few different service level options. Amazon S3, for example, offers Standard Storage or Reduced Redundancy Storage (can you guess which one costs less?).
Most of today’s private IT environments represent the complete other end of the pendulum swing – total customization. Every application owner, every business unit, every department wants to have complete flexibility to customize their storage services in any way they want. This expectation is one of the reasons so many private IT environments have such a heavy mix of tier-1 storage. Since there is no structure around the kind of requests that are coming in, the only way to be prepared is to have a disk array that could service anything that shows up. Not very efficient… There has to be a middle ground.
Now, for each catalog entry, there are a variety of service levels that can be defined that cover things like capacity efficiency, I/O performance, data access resilience, and disaster protection. By this point you’re probably rolling your eyes because you know your application owners… and they’re going to want every byte of their data to have the highest available service in each of these areas (and you wonder why you have so much tier-1 storage). A little bit further into this post we’re going to talk about the wonder of usage-based chargeback, but we’re getting ahead of ourselves. For now, let’s assume you’re having a coherent conversation with your application owners and are able to define realistic needs for your database data. Maybe something like this…
From there, you’re back to the wizard. Actually defining the attributes of the catalog entry is a little mundane (lot’s of propeller head knobs and dials to turn), but once you’re done – you’re done! – and life get’s really efficient. So, let’s get the mundane stuff out of the way. First are the capacity efficiency and I/O performance attributes (be sure and notice that for “Database” we are telling the catalog we want virtual volumes – from a storage hypervisor. There will be a test in a paragraph or so :-)
Then the data access resilience attributes.
And finally the disaster protection attributes.
I told you it was a little mundane. But now come the exciting results that really drive cost out of the environment and save a huge amount of administrative time.
First is capital expense. You’re running mostly tier-1 disk arrays today. You have just finished defining the fifteen-ish catalog entries your company is going to use. Some, like “Database”, call for storage services that are often associated with tier-1 disk arrays. Most others don’t. With a little intelligent forecasting, you should be able to determine exactly how much tier-1 storage capability you really need, and how much lower-tier storage you can start using We’ve seen clients shift their mix from 70% tier-1 to 70% lower-tier storage (pretty significant capital expense shift). And if the thought of moving all that existing data from tier-1 to a lower tier makes you shudder, refer back to Part I of this post and look again at the data mobility provided by a good storage hypervisor (Test: did you notice that for “Database” we told the catalog we wanted virtual volumes – from a storage hypervisor…).
The second big savings is in operational expense (keep reading).
Here comes the request from an application owner for 500GB of new “Database” capacity (one of the options available in the storage service catalog) to be attached to some server. After appropriate approvals, the administrator can simply enter the three important pieces of information (type of storage = “Database”, quantity = 500GB, name of the system authorized to access the storage) and click the “Go” button (in TPC SE it’s actually a “Run now” button) to automatically provision and attach the storage. No more complicated checklists or time consuming manual procedures.
Storage is paid per use. It’s the little appreciated – but incredibly powerful tool in the quest to drive cost out of the environment. When end users are aware of the impact of their consumption and service level choices, they tend to make more efficient choices. Conversely (we all know what happens here), when there’s no correlation between service level choices and end user visibility to cost… well… you have a lot of tier-1 storage on the floor.
A chargeback tool like IBM Tivoli Usage and Accounting Manager (TUAM) completes the story we have been building…
Stay tuned for Part III of this post where I’ll explore some technical thoughts you’ll want to consider when picking a storage hypervisor.
The conversation is building! Earlier this week, fellow IBM blogger Tony Pearson joined the conversation with a perspective on Storage Hypervisor integration with VMware. And IBM blogger Rich Vining added a perspective on VMware Data Protection with a Storage Hypervisor. To cap it off, we just completed our first live group chat with over 30 IT managers, industry analysts, independent bloggers, and IBM storage experts.
Join the conversation! The virtual dialogue on this topic will continue in another live group chat on September 30, 2011 from 12 noon to 1pm Eastern Time.
Ron Riffe 100000EXC7 firstname.lastname@example.org Tags:  virtual-storage storage-hypervisor storage vmotion vmware live-partition-mobility cloud-storage powervm 1 Comment 3,334 Visits
To borrow a phrase from a fellow blogger… Interest from customers on cloud storage is very, very hot, and that’s been keeping us very, very busy. The interest underscores the fact that public storage cloud providers have sent a “cost shockwave” through the industry and customers are taking notice.
While CIO’s may still be too concerned about security and service levels to put much real corporate information in the public cloud, they have taken notice that these service providers are offering storage capacity at prices that are often lower than what they are paying for their own private storage. Sure, a service provider theoretically has more economy of scale and so could demand a better price from their hardware vendors, but they also have some profit margin to build into their “service”. There has to be more to it. The customers I talk to are wondering what these service providers are doing to operate at those costs – and if any of their techniques can be applied in a private storage environment.
The situation begs the question “what is it that differentiates these public storage clouds from the traditional private storage environments that most clients operate?” From our experience with customers, there are four significant differences.
In this post, I’m going to try to explain these four concepts in sufficient detail that somebody responsible for a private storage environment could walk away with some practical recommendations that could save their company a pile of money. Most of this isn’t really original (the concepts have been around for a while), but so few enterprises operate this way that the person who introduces their company to these ideas often looks like a genius (and who doesn’t like that!!). It’s a long topic, so I’ve broken it into 3 posts.
Storage resources are virtualized. Do you remember back when applications ran on machines that really were physical servers (all that “physical” stuff that kept everything in one place and slowed all your processes down)? Most folks are rapidly putting those days behind them. Server hypervisors and the virtual machines they manage have improved efficiency (no more wasted compute resources), freed up mobility, and ushered in a whole new “cloud” language.
Well, the same ideas apply to storage. As administrators catch on to these ideas, it won’t be long before we’ll be asking the question “Do you remember back when virtual machines used disks that really were physical arrays (all that “physical” stuff that kept everything in one place and slowed all your processes down)?”
But storage hypervisors are more, much more than just virtual slices and data mobility. Remember, we’re trying to think like a service provider who is driving cost out of the equation. Sure, we’re getting high utilization from allocating virtual slices, but are we being as smart as we could be about allocating those slices? A good storage hypervisor helps you be smart.
Are you getting the picture of why so many enterprises are beginning to agree with Gartner that a storage hypervisor can be a great first step in transitioning traditional IT into a private cloud storage environment? Application owners come to you for storage capacity because you’re responsible for the storage at your company. In the old days, if they requested 500GB of capacity, you allocated 500GB off of some tier-1 physical array – and there it sat. But then you discovered storage hypervisors! Now you tell that application owner he has 500GB of capacity… What he really has is a 500GB virtual volume that is thin provisioned, compressed, and backed by lower-tier disks. When he has a few data blocks that get really hot, the storage hypervisor dynamically moves just those blocks to higher tier storage like SSD’s. His virtual disk can be accessed anywhere across vendors, tiers and even datacenters. And in the background you have changed the vendor storage he is actually sitting on twice because you found a better supplier. But he doesn’t know any of this because he only sees the 500GB virtual volume you gave him. It’s “in the cloud”.
Re: IBM Smarter Systems Announcement Webcast: Taming the Information Explosion with IBM System Storage
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  information infrastructure storage webcast ibmsoftware storage-event storage-blog 1 Comment 828 Visits
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  ibm storage-software storage ibmstorage tivoli ibmtivoli storage-blog storage-management 1 Comment 1,664 Visits
Welcome to the Tivoli Storage blog.
We have gathered a team of SMEs from various areas of the business to discuss a variety of topics, spanning different interest areas including customer success stories, upcoming events, Business Partner spotlights, technical tips and tricks, product strategy, roadmaps and hot topics -- and of course, topics of interest to you!
Introducing the team!
BJ Klingenberg: Senior Technical Staff Member - Storage Software, IBM Software Group
BJ has over 25 years of storage software strategy and development experience. He has held various technical and management positions, nearly all of which have been related to storage software. His experience in Enterprise storage management includes DFSMS, DFSMShsm, DFSMSdss, and also Tivoli Storage Manager, Tivoli Storage Productivity Center (TPC) as well as System Storage SAN Volume Controler (SVC). He has also been involved in projects which apply ITIL management best practices to Enterprise Storage Management. BJ is currently focusing on storage archiving solutions. BJ is a graduate of the University of Illinois Urbana/Champaign where he received a Bachelor of Science degree in Computer Science, and holds a Master of Science Degree in Computer Science from the University of Arizona
Dave Rice: Business Partner Marketing, Tivoli Storage Software
Dave currently works in IBMs Worldwide Software Group where he drives Business Partner Marketing for Tivoli storage software and also has a focus on Asia Pacific and Japan geographies. In this role, Dave influences Business Partner sales pipeline through, lead/pipeline analysis, progression activities, partner communications, and implementing programs that provide Business Partner Opportunity Identification. Dave has been in a broad set of storage software marketing roles for the past 13 years, and has 35 years with IBM. Outside of IBM, Dave's interests include astronomy, as well as home and life improvement projects.
Del Hoobler: Senior Software Engineer
Del is a Senior Software Engineer that has worked for IBM for over 20 years in software design, development and services. For the past 13 years, he has worked on designing and developing software products for the IBM Tivoli Storage Manager (TSM) suite of products. Most recently, Del was the technical development lead for the TSM Windows snapshot (VSS) support for Microsoft Exchange Server and Microsoft SQL Server. Del enjoys working with people and helping solve their complicated IT problems.
Devon Helms is currently an intern with the IBM Tivoli Software group and a second year MBA candidate at the Paul Merage School of Business at UC Irvine. His studies are focus on business strategy and corporate finance. Before returning to the academic world to pursue his MBA, Devon was a business operations and technology consultant. He has been involved in hundreds of engagements, analyzing and improving his customers business processes. After his studies are complete, Devon wants to continue to help clients improve the performance of their businesses through business process and financial analysis. In his free time, Devon is an avid marathon runner, rock climber, and SCUBA diver. Devon lives in Lakewood, CA with his lovely wife, Shana and his 8 year old Siberian Husky and faithful running partner, Frosty.
Greg Tevis: Tivoli Storage Technical Strategist
Greg has over 27 years in IBM storage hardware and software development. He worked in ADSM/TSM architecture and technical support in the 1990s and was one of the original architects of IBM's storage resource management solution, Tivoli Storage Productivity Center (TPC). He currently has responsibility for technology strategy for all Tivoli Storage and was involved in all of the recent IBM Storage acquisitions including XIV, Diligent, FilesX, Novus Consulting, and Arsenal Digital.
Jason has been the product manager for the Tivoli Storage Productivity Center (TPC) family since joining IBM in 2006. Prior to joining IBM, Jason was a product manager at EMC and Prisa Networks, responsible for the road map and strategy of various storage management offerings. When not helping define the direction for TPC, Jason acts as the President for Classic Soccer Club, a youth soccer club where his son currently plays.
John Connor: Product Manager
John is the Product Manager for IBMs flagship data protection and recovery offerings, the Tivoli Storage Manager family. During Johns tenure as product manager, TSM has experienced strong growth; growing faster than the overall market, and gaining market share. Prior to joining the Tivoli Storage Manager team in 2005, John helped drive the business strategy for IBM Retail Store Solutions. Prior to that, John had product and marketing roles in various IBM software businesses including WebSphere and networking software. John has an MBA from Duke University and an undergraduate degree in electrical engineering from Manhattan College. In his spare time, John enjoys competing in triathlons and has successfully completed an Ironman triathlon.
John R. Foley Jr.: Product Marketing Manager
John is currently a marketing manager within IBM's Tivoli storage software marketing team. John has over 20 years of experience in the areas of storage hardware, storage software and system networking. He has held positions in management, product line management, strategy, business development and marketing. In the past 10 years, he has served on multiple storage projects including SAN storage (fibre channel & iSCSI), Network Attached Storage (NAS) and fibre channel switch offerings. Most recent projects include the introduction of IBM's System Storage N series portfolio stemming from the NetApp OEM agreement and the release to market of IBM's newly introduced Tivoli Storage Productivity Center Version 4 and IBM Information Archive Version 1.
Kelly Beavers: IBM Storage Software Business Line Executive
Kelly joined the IBM Storage Software team in 2004 as Director of Strategy and Product Management for Storage Software and Solutions. Her team is responsible for guiding the development and release of products that capitalize on market/technology trends, and for defining and executing tactical go-to-market plans for IBM storage software solutions across both the Tivoli and Systems Storage brands. Kelly has 28 years with IBM where she's held a variety of roles including Finance, Pricing, Tivoli Channel Development, Director of Customer Insight, managing Market Intelligence, Customer Relations and Marketing Operations. Kelly is married with two daughters, ages 19 and 12.
Matt Anglin: Tivoli Storage Manager Development
Matt has been a member of the Tivoli Storage Manager Server Development Team for 15 years. His areas of expertise include data movement to and within the server, deduplication, shredding, and DB2 interactions. He is the AIX platform export in TSM, and is knowledgeable about other Unix, Linux, and Windows plaforms. Matt lives in Tucson, Arizona.
Matthew Geiser: Manager, Storage Software Product Management
Matt joined IBM in 2001 and has worked in product management and product development for Storage Software offerings including SAN Volume Controller, Tivoli Productivity Center, Tivoli Storage Manager and IBM Information Archive. Matt's current responsibilities include managing the product management team for the storage infrastructure management offerings. Prior to IBM, Matt worked in a variety of operations, project management and software development roles in the banking and energy industries.
Milan Patel: Senior Product Marketing Manager
Milan is responsible for Product Marketing of IBM storage software for virtualized server environments, storage clouds and of course every day issues in storage management like backup, recovery, archiving and replication. Milan has been with IBM for over 6 years working in server and storage systems and storage software marketing groups. Prior to that, Milan spent 13 years in various capacities from development to product management of various server subsystems and systems management.
Richard Vining: Product Marketing Manager
Rich is the Product Marketing Manager responsible for the IBM Tivoli Storage Manager portfolio of products. Rich joined IBM in April 2008 as part of the acquisition of FilesX, where he served as Director of Marketing. Rich has more than 20 years of experience in the data storage industry, holding senior management roles in marketing, alliances, customer support and product management at a number of leading edge companies, including Signiant, OTG Software, Plasmon and Cygnet. Rich enjoys eating, drinking, travelling and golfing (but doesn't everybody?)
Rodney Fannin: Worldwide Channel Manager, Tivoli Storage Software
Rodney has over 15 years of experience in working with Business Partners. Primary responsibilities include refining the channel strategy for Storage software and developing sales and marketing tactics to increase reseller revenue worldwide. Rodney is also a contributing author for the BP Spotlight on our blog.
Roger Wofford: Product Manager
Roger is currently a Product Manager in Tivoli Storage Software. He has experience in Manufacturing, Development, Marketing and Sales within IBM. He enjoys golf, swimming and the Rocky Mountains. Roger plans to blog about how customers use archiving solutions in their storage environments.
Ron Riffe: IBM Storage Software Business Strategist
Ron is currently the business strategist for IBM Storage Software. During the last six years, Ron has been devising and implementing IBM's storage software strategy with a focus on creating greater client value through integrating IBM storage software and storage hardware offerings. Ron has managed storage systems and storage management software for more than 23 years, holding positions in senior management, product line management, strategy and business development for both IBM System Storage and IBM Tivoli Storage. Ron has written papers on the synergies of storage automation and virtualization and frequently speaks at conferences and customer locations on the subject of storage software. Prior to joining IBM, Ron spent 10 years as a corporate storage manager for international manufacturing firm Texas Instruments after receiving a B.S. in Computer Science from Texas A&M University.
Shawn Jaques: Manager, IBM Tivoli Storage Product Management
Shawn has been in his current role as manager of storage software product management for nearly three years. The team is responsible for product strategy, content, positioning and pricing of IBM storage software solutions. Prior, Shawn had product and market management roles in other Tivoli product areas as well as a stint in Tivoli Strategy. Before joining IBM, Shawn was a Consulting Manager at Cap Gemini consulting and an Audit Manager at KPMG. Shawn has a Master of Business Administration from The University of Texas at Austin and a Bachelor of Science from the University of Montana. He lives in Boulder, Colorado and enjoys fly-fishing, skiing and hiking with his wife and kids.
Terese Knicky: Analyst Relations Tivoli
Terese is with Tivoli's analyst relation team covering Storage, System z, Job Scheduling and IBM's General Enterprise solutions. Terese was born and raised in Omaha, NE and transplanted to Texas where she enjoys watching her two boys play college football.
And finally, let's talk about me. I'm Tiffeni Woodhams and I have been with IBM for nearly seven years. Currently, I am a Tivoli Storage Marketing Manager where I am responsible for general marketing activities, ranging from pipeline measurement and tracking, providing marketing execution guidance and communications to the geography teams; Tivoli Storage Social Media lead and co-lead for IBM Storage Social computing strategy. I also work on major launches like Dynamic Infrastructure and Information Infrastructure providing the storage messaging and linkages. Prior to this role, I have held several other marketing positions including Tivoli Provisioning Go-to-Market Manager, Benelux Software Marketing Manager focusing on Tivoli, WebSphere, and Lotus, Americas Tivoli Marketing Manager, and Tivoli Launch Strategist. In my spare time, I enjoy playing sports (basketball, softball, and golf), coaching JV girls basketball, riding horses, and spending time with family and friends.
Now that you know a little background on each of the team members, we hope that you will let us know some of your interest areas when it comes to IBM Storage and IBM Tivoli Storage Software solutions. Please post comments to this blog and let us know what you want to hear about.
Some topics we will be discussing in the next month include:
Pulse 2010, the Premier Service Management Event
Data Reduction - the steps to get to where you want to be
Archiving - why you need to do it
Unified Recovery Mangement
New Product announcements and roadmaps.
Thanks and we look forward to hearing your feedback.
Meghna Chatterjee 270004F02J MEGCHATT@IN.IBM.COM Tags:  analysis tsm aer storage manager ibm data backup assessment butterfly tivoli 326 Visits
In the past two years that IBM acquired Butterfly, it generated hundreds of Analysis Engine Reports (AER) analyzing billions of gigabytes and established facts about Tivoli Storage Manager (TSM) that should make competition sit up and notice.
The Backup Analysis Engine report from Butterfly Software uses light-touch, agent-less software technology to analyze existing heterogeneous data backup environment. It is a non-intrusive analysis based on empirical production data collected in minutes and incorporated into the Backup Analysis Engine report from IBM Butterfly Software.
Why is Butterfly important?
AER is the Key
Meet the Butterfly Storage and Backup Assessment Team at Pulse 2014
Delbert Hoobler 1000008PR6 email@example.com Tags:  flashcopy-manager storage tivoli-storage tsm 538 Visits
I am often asked... "When can I use FlashCopy Manager with my EMC disk array?" (substitute "EMC" with your favorite vendor)
With FlashCopy Manager for Windows, you can leverage hardware snapshots for any disk array that has a VSS Hardware Provider. This is because Windows has a built-in architecture (referred to as "VSS") that enables pluggable snapshot support. We wrote a developerWorks article that explains how this works and how it integrates with TSM a few years ago. (Note: This article refers to "TSM for Copy Services" instead of "FlashCopy Manager" because it was written before the product name was changed.)
But, with FlashCopy Manager for UNIX and Linux and FlashCopy Manager for VMware, you must wait until support is added for your desired disk array. Last year, IBM partnered with Rocket Software to develop a device adapter pack that plugs in to FlashCopy Manager for UNIX and Linux and FlashCopy Manager for VMware to extend support to more storage devices. You install it on top of an existing FlashCopy Manager (version 4.1 or later) installation on the application server being protected by FlashCopy Manager for UNIX (or on the proxy backup server in case of FlashCopy Manager for VMware) and configure it to talk to the storage device. After that, you are able to leverage the power of FlashCopy Manager snapshot protection for the hardware device supported by that device adapter pack!
At the end of last year, Rocket Software released support for EMC Symmetric (VMAX and DMX). They are planning to add more disk arrays in 2014. If you have devices that you want to see added, contact Rocket Software.
Have a great day!