Cloud & Smarter Infrastructure Storage Blog
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  tivoli ibm customer-reference service-management storage storage-management storage-blog 889 Visits
The Central Depository Company of Pakistan Limited (CDC) is the only depository in Pakistan, handling the electronic settlement of transactions carried out at the country's three stock exchanges.
With numerous point management tools, time-consuming manual processes and no single help desk, IT administrators were constantly operating in a reactive mode and faced just 90 percent system availability.
IBM Business Partner Gulf Business Machines helped CDC implement an Integrated Service Management solution from IBM that increases IT efficiency while improving the effectiveness of business services.
90 percent reduction in average time for root cause analysis; estimated 50 percent reduction in time to support new lines of business; 98 percent improvement in service level agreement (SLA) levels.
"IBM Tivoli Storage Productivity Center gave us greater visibility into storage utilization, helping us optimize capacity planning and improve our storage ROI to save 30%"
—Syed Asif Shah, Chief Information Officer, Central Depository Company of Pakistan Limited
Read the complete case study for more details on the solutions used for CDC to implement and Integrated Service Management solution.
More success stories of other customer implementations of IBM technologies can be found here.
Tier 1 analyst report places IBM in the ‘Leader’ quadrant in the evaluation of the storage resource management software market
Amalore Jude 270003DGKQ email@example.com Tags:  san-management tpc storage-management gartner srm storage-blog tivoli-storage-productivi... magic-quadrant 1 Comment 1,417 Visits
In the 2010 Magic Quadrant for Storage Resource Management and SAN Management Software, Gartner positions IBM in the ‘Leader’ quadrant.
The report reflects the enhancements IBM has delivered in the recently announced Tivoli Storage Productivity Center version 4.2. The new version comes packed with enhancements that include superior management control, expanded storage device support, and automated end-to-end storage provisioning.
Tivoli Storage Productivity Center offers open, standards-based, scalable management capability for heterogeneous physical and virtual storage environments, enabling you to achieve the three tenets of effective storage management. Simplify storage deployment and management by reducing implementation time and operational complexities. Optimize storage performance and utilization to significantly improve uptime of mission-critical applications. Centralize end-to-end storage management of IBM, and non-IBM systems that comply with SMI-S standards.
Gartner’s 'Leader' rating of IBM’s TPC validates…
Tivoli Storage Productivity Center suite includes products to specifically manage Data, Disk and Replication. For more information on TPC, visit ibm.com. To download the 2010 Gartner report, click here.
Note: The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage-blog storage-management ibmstorage pulse2011 pulse ibmpulse 912 Visits
Pulse 2011 Call for Speakers is Now Open!!!! Submit Your IBM Storage Success Story and Register for the Event TODAY!
We made it at last! Pulse 2011 Call for Speakers is now officially open. Read my blog from earlier this week to get an idea of what kind of storage success you can submit for your proposal and also see the benefits you, as a customer, can receive if your proposal is selected.
Don't delay... Call for Speakers will end on Nov. 2 and remember, the first 50 customer proposals selected will get a free room upgrade.
Submit your proposal now!
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  data-backup storage-management ibmpulse pulse2011 ibmstorage backup-recovery storage-software data-availability pulse data-reduction storage-blog 767 Visits
In response to: Pulse 2011 Call for Speakers - Share Your Storage Success StoryCall for Speakers has been delayed until Friday 24th of September 2010
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  data-reduction ibmstorage pulse2011 data-backup backup-recovery storage-management data-availability ibmpulse storage-blog storage-software pulse 1,470 Visits
Pulse 2011 Call for Speakers Opens Wednesday, September 22!
Boy oh boy, time sure flies when you're having fun. It seems like I was just at Pulse 2010 in Las Vegas, being a roving reporter, capturing customer, business partner and Subject Matter Expert Videos. It's actually been about nine months and once again it's time to ramp up for Pulse 2011.
Pulse will return to the MGM Grand in Las Vegas February 27 through March 2, 2011. Just like Pulse 2010, we're looking for client speakers to share their success stories and speak in the different track sessions. Do you have a storage success story? What are you doing to make your organization smarter when it comes to storing and backing up your data? How do you gain visibility across your infrastructure, including your storage environment? Are you in control of your data, no matter where it resides? How have you leveraged automation technologies to manage the explosion of data, and the need for instant accessibility? We want to hear from you! What software, hardware and services are you utilizing to deliver better services within your organization, to your internal and external customers? Come share your story of how you're using IBM Storage as a part of your organization's Integrated Service Management implementation.
At Pulse 2010, there were over 300 client speakers and if you weren't a speaker then, you should definitely submit your proposal for Pulse 2011. Check out the benefits of being a client speaker!
Client Speaker Benefits:
Pulse 2011 client speakers will receive complimentary registration to the conference and the first 50 to submit a proposal will receive a FREE hotel accommodations upgrade* to a Celebrity Spa Suite at the MGM Grand if the proposal is accepted!
*The speaker pays for the basic room and will be awarded the upgrade if they submit one of the first 50 papers to be accepted.
Client Speaker Benefits include:
Read Jennifer Dennis' blog Pulse 2011 Call for Speakers - Opens 9/22 @ibm.com/pulse! for details on submitting your proposal. Don't delay, get prepared to submit your proposal right away, those 50 upgrades will be going fast!!!
Here are some customer speaker interviews I did during Pulse 2010, hopefully this will give you an idea of what you can submit for your proposal.
Delbert Hoobler 1000008PR6 firstname.lastname@example.org Tags:  exchange storage-software flashcopy tivoli storage-blog storage tsm snapshot storage-management 9 Comments 6,950 Visits
I wanted to share some information about an article that we just published with regards to backing up Exchange Server 2010.
Along with all the other new features of Exchange Server 2010, Microsoft introduced Database Availability Groups (DAGs). DAGs are part of the large focus that Microsoft put on High Availability and Site Resilience within Exchange Server 2010. DAGs allow you to have passive database copies (aka "replicas") that can serve as hot standbys for protection against machine failures, database failures, network failures, viruses, or other issues that may cause an access problem to a database.
DAGs are similar in function to Exchange Server 2007 Cluster Continuous Replication (CCR) replicas. However, they extend the capabilities even further. One of the key benefits that customers get when they use DAGs in their enterprise is the ability to completely offload backups from their production Exchange Servers. That means they can run all of their backups from a database copy instead of the production database so as not to impact their production Exchange servers. This enables the production Exchange Servers to spend their resources on doing what they know best, i.e. handling email and facilitating collaboration.
IBM Tivoli Storage Manager for Mail : Data Protection for Exchange and IBM Tivoli Storage FlashCopy Manager completely support backing up DAG passive database copies. Data Protection for Exchange and FlashCopy Manager also support using those backups to recover the production database as well as for recovering individual mailboxes and items. You can find more details in the IBM Tivoli Storage Manager for Mail: Data Protection for Microsoft Exchange Server Installation and User's Guide V6.1.2.
We just published an article (which includes a sample script) to help you automate backing up your Exchange Server 2010 DAG databases. We know that you will find this quite helpful in setting up your backup strategy:
Delbert Hoobler 1000008PR6 email@example.com Tags:  tivoli storage-blog storage-software storage storage-management tsm flashcopy snapshot exchange 2 Comments 2,920 Visits
IBM just announced that Tivoli Storage Manager for Mail - Data Protection for Exchange 6.1.2 and IBM Tivoli Storage FlashCopy Manager 2.2 now support Microsoft Exchange Server 2010! For more details, read the FlashCopy Manager Version 2.2 announcement or see my blog from yesterday.
There are a few important things to take note of. Microsoft Exchange Server 2010 included some significant changes, a number of which affect backup and restore. For example, under Exchange Server 2010:
With the release of Data Protection for Exchange version 6.1.2 and IBM Tivoli Storage FlashCopy Manager version 2.2 on June 4, 2010, we have implemented support for these changes. Here are details about the TSM functionality for Exchange Server 2010 that will be available on June 4, 2010:
Note: VSS backups to the TSM Server are enabled without the requirement for a TSM for Copy Services or FlashCopy Manager license.
Delbert Hoobler 1000008PR6 firstname.lastname@example.org Tags:  storage tsm tivoli storage-blog snapshot storage-management storage-software flashcopy 1,456 Visits
In December of last year, I blogged about IBM Tivoli Storage FlashCopy Manager for Windows version 2.1. I talked about how FlashCopy Manager provides fast application-aware backups and restores leveraging advanced snapshot technologies. I also discussed how FlashCopy Manager on Windows supports Microsoft SQL Server and Microsoft Exchange Server using Microsoft's Volume Shadow Copy Service (VSS) and how it integrates into your enterprise whether you have Tivoli Storage Manager or not. So, if you haven't read my previous blog about FlashCopy Manager on Windows, why not check that out first, then come back to learn more about the new features we just announced!
This Friday, June 4, 2010, IBM will release IBM Tivoli Storage FlashCopy Manager Version 2.2. Some of the exciting new Windows features in this release include:
Did you know? FlashCopy Manager also supports UNIX platforms! Some of the exciting new UNIX features included in FlashCopy Manager Version 2.2 are:
For more details, read the IBM Tivoli Storage FlashCopy Manager Version 2.2 announcement.
General information about IBM Tivoli Storage FlashCopy Manager is located here.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage-software storage-blog ibmstorage midrange tivoli-storage storage-management ibmsoftware tpc disk 1,433 Visits
IBM Tivoli Storage Productivity Center (TPC) for Disk Midrange Edition V4.1 is now Available! Announced last month, TPC for Disk Midrange Edition has been designed to help reduce the complexity of managing midrange SAN environments that include IBM System Storage DS3000, DS4000, DS5000, SAN Volume Controller (SVC) Entry Edition and IBM Virtual Disk System devices by allowing administrators to configure, manage, and monitor performance of their entire midrange storage infrastructure from a single console. This new offering provides customers the equivalent features and functions of Tivoli Storage Productivity Center for Disk enterprise offering at a fraction of the cost... up to 80% off list price.
TPC for Disk Midrange Edition is part of the IBM Tivoli Storage Productivity Center V4.1 suite of integrated storage infrastructure management products that are designed to help you manage almost every point of your storage network, between the hosts through the fabric and to the physical disks in a multi-site enterprise. It can help simplify and automate the management of storage data and the networks to which they connect.
Utilizing a new Storage Management Initiative - Specification (SMI-S) Common Information Model (CIM) agent, Tivoli Storage Productivity Center for Disk Midrange Edition can provide over 40 difference reports and performance metrics including:
Administrators can monitor and analyze performance statistics for these storage systems down to five minute intervals. The performance data can be viewed in real time in the topology viewer, stored for historical reporting, or used to generate timely alerts by monitoring thresholds for various device parameters.
Tivoli Storage Productivity Center for Disk Midrange Edition is set apart from IBM Tivoli Storage Productivity Center for Disk because it is:
To learn more, visit the TPC for Disk Midrange Edition Web page and for more information on the IBM Tivoli Storage Productivity Center suite of products, read the data sheet
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage ds5000 xiv hardware storage-management ibmstorage storage-blog o systems-storage midmarket software storage-software ds8000 sap 2 Comments 2,159 Visits
In the second half of 2009 the International Technology Group (ITG) was contracted to do a detailed analysis of IBM and competitive storage offerings for SAP to determine a three year total cost of ownership (TCO) for each product included in the comparison. ITG developed two comparisons one for Large Enterprist accounts and a second for Midmarket accounts and chose approppriate competitive offerings for the comparisons. For the Large Enterprise accounts ITG includes: EMC V-Max systems vs. IBM DS8000 Systems and HP XP2400 vs. IBM XIV Systems. For the Midmarket accounts ITG includes: HP Enterprise Virtual Array (EVA) vs. IBM DS5000 Systems and HP EVA vs. IBM XIV Systems. ITG developed three year TCO comparisons and provided IBM an Executive summary and Detailed analysis report that can be share with customers.
Read the outcome of the analysis:
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Midsize Installations - Executive Summary
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Midsize Installations - Management Brief
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Enterprise Installations - Executive Summary
Title: Value Proposition for IBM System Storage Cost/Benefit Case for SAP Deployment in Enterprise Installations - Management Brief
ITG also participated in a Webcast that is available for replay discussing the results of their studies of comparative disk systems cost for SAP environments in large and midsized organizations.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  pulse2010 ibmpulse pulse ibmstorage storage storage-management 1,018 Visits
It's been almost 2 weeks since Pulse 2010 in Las Vegas and I'm still playing catch up. I finally finished loading all the pictures I took while at Pulse and last week I finished uploading all my YouTube videos. Check out the IBM Pulse Conference Flickr Group for all the Pulse 2010 photos - the ones I loaded are from tiffwdms. Checkout the Pulse 2010 YouTube videos and for all the Storage YouTube videos you can go directly to the Storage Management Playlist.
If you were unable to attend Pulse 2010 in Las Vegas you can attend the virtual event on March 16, 2010. Register here.
I want to share with you a few of the expert videos that I captured while at Pulse.
Kathy Mitton - Tivoli Storage Expert
Jason Perkins - Tivoli Storage Expert
Delbert Hoobler 1000008PR6 email@example.com Tags:  storage-management flashcopy fcm storage-software tsm storage 1,150 Visits
The last time I blogged I was telling you about IBM Tivoli Storage FlashCopy Manager on Windows and just how cool it was. Well, I am working on some more neat stuff and I wanted to tell you about a beta program for upcoming release of FlashCopy Manager. It is called the Beta program for IBM Tivoli Storage FlashCopy Manager. If you want to test some of the new functions and features of the upcoming release of IBM Tivoli Storage FlashCopy Manager, please contact Mary Anne Filosa (firstname.lastname@example.org) or your IBM Sales representative to get details.
The enrollment period is ending soon, so don't wait to be a part of the action!
Oren Wolf 270002KMMG email@example.com Tags:  backup tivoli hyper-v tsm storage-software storage backup-recovery storage-management vmware storage-blog 1,096 Visits
I don't know about you, but I have been virtualizing like crazy over the last few years, humongous servers have been turning into medium sized virtual machines, test and lab environments had turned into small files running on my laptop from a flash drive.
My IT department have been virtualizing even more, consolidating servers, sharing storage resources among multiple machines and converting NICs (Network Interface Cards) into virtual switches (I still haven't figured out how they did that).
The move into a virtualized environment is very useful for reducing energy consumption, decreasing physical server and storage foot print and driving up processor and storage utilization but it also has some side effects when it comes to data protection.
The problem begins at the same place that drove us into virtualization to begin with, resource sharing, You may now have 10 virtualized servers running on the same physical host, if your backup process consumed only 5% CPU and IO on your physical server, imagine what would happen if all 10 virtual machines kick off the backup process at the same time...
There are multiple valid approaches for providing data protection to those virtual machines and I’ll try to address each and every one of them in upcoming blogs…
Other enhancements that might not necessarily be backup related but have to be seriously considered when virtualizing include
Ron Riffe 100000EXC7 firstname.lastname@example.org Tags:  tivoli storage-blog storage-management tsm recovery-management tpc fastback ibmstorage storage-software virtualization storage svc 1,227 Visits
Yesterday, in discussing IBM's fourth quarter 2009 financial results, IBM CFO Mark Loughridge had this to say about Storage Software:
"Tivoli storage continued its robust growth as customers manage their rapidly growing storage data. Data Protection as well as Storage Management grew double digits, with broad-based geography and sector growth."
If you are already benefiting from IBM Storage Software - Thank you!!
If you haven't yet started taking advantage of IBM Storage Software, come visit us.
John Foley 12000084U0 FOLEYJOH@US.IBM.COM Tags:  storage-management tivoli ibm storage-blog patel milan cloud video ibmstorage storage-cloud 1,374 Visits
Cloud storage technologies made impressive strides in 2009, and the trend looks to build on that momentum in 2010. IBM is expecting steady growth in cloud storage deployments, especially in the areas of test environments, Web serving, and other non-mission-critical scale-out storage needs.
Standards in this area are just beginning to be discussed and will also be evolving in 2010. Standard file protocols such as CIFS and NFS are obvious starting points for cloud storage access, but other approaches utilizing object storage techniques have also been proposed.
To prepare for cloud storage within the data centers, IT managers will need to determine a small number of focused areas to use as starting points. In the short term, cloud storage is a technology that will be deployed to address specific and unique requirements across the enterprise. Therefore, it is recommended to carefully choose areas to pilot the technology where managers can gain insight into where they can extend usage into other areas and build skills for when it becomes more widely deployable.
Watch this video to gain important insight into what it takes to deploy and manage high available Cloud Storage environments.
Click here for additional information about IBM Cloud Storage Solutions
Delbert Hoobler 1000008PR6 email@example.com Tags:  storage-software storage tivoli storage-blog tsm storage-management 8 Comments 5,298 Visits
Have you played around with IBM Tivoli Storage FlashCopy Manager on Windows yet? If not, maybe it's time to take a look.
When you think of FlashCopy Manager, think of snapshots. FlashCopy Manager provides fast application-aware backups and restores leveraging advanced snapshot technologies. I have been writing software as a developer for IBM Tivoli Storage Manager for almost 20 years now and this technology is one that is changing the industry. Yes, snapshots have been around for a while, but it isn't until the last few years that applications are really starting to embrace them, and in some cases, even require them for their backup needs. There is just too much data to process, too much overhead to back them up, and too little time. People want their applications to serve email and provide access to database tables, not spend their precious cycles on backups. FlashCopy Manager helps address these issues.
FlashCopy Manager follows up on the heels of IBM Tivoli Storage Manager for Copy Services (TSM for CS) which provided snapshot support for Microsoft SQL Server and Microsoft Exchange Server using Microsoft's Volume Shadow Copy Service (VSS). The really cool thing is that you do not need to have a TSM Server in order to use FlashCopy Manager to manage your snapshots. It will work completely stand-alone if you want. But, if you have a TSM Server already, you can use it to extend the power of FlashCopy Manager even more.
What is VSS? VSS is Microsoft's snapshot architecture. It provides the infrastructure for applications, storage vendors, and backup vendors to be able to perform snapshots in a federated and efficient way. Microsoft thinks VSS and snapshots are important enough to require any new software releases that come out of Redmond to be able to be backed up and restored using VSS. If you are running Microsoft Exchange Server or Microsoft SQL Server, you should take a look at snapshots. Microsoft has been supporting snapshots with Exchange and SQL for years, but Microsoft Exchange Server 2010 is kicking it up a notch. Microsoft Exchange Server 2010 is only supporting backups through VSS. Yes, you heard it right, Microsoft does not support legacy style (streaming) backups with Exchange Server 2010. So, if you are planning a move to Exchange Server 2010, it really behooves you to start looking at Microsoft's Volume Shadow Copy Service (VSS), how it works, and the benefits and complexities it brings with it.
Microsoft's Volume Shadow Copy Service (VSS) is complex and involves multiple moving parts. It will pay for you to invest some time to understand more about it. I have put together some links that will help you get started:
I encourage you to take a look at Windows VSS snapshots and FlashCopy Manager to see how they might help you. Enjoy!
Shawn Jaques 1200007FSY firstname.lastname@example.org Tags:  green-it storage-blog storage-management storage energy-effeciency green storage-software energy 1,227 Visits
Living in Boulder, Colorado, I am constantly hearing about "green" initiatives such as recycling, composting, alternative transportation, etc. Over the past several years, my family has been doing a much better job of lessening our impact on the Earth through things such as recycling, buying environmentally friendly products and even signing up for energy saving smart grid technology.
I appreciate when corporations also do their part to reduce their environmental impact by leveraging greener technologies. But let's face it, most corporations act based on the impact to the bottom line (both real or perceived) rather than the impact to the environment. Companies like IBM can make the decisions easier for clients by building products that improve performance while reducing energy or other environmental impacts.
I'm proud when IBM delivers "green" technology and thus wanted to point your attention to this video about energy efficient storage. Craig Smelser, VP of Security and Storage Development at IBM Tivoli, introduces some of the storage challenges that can be addressed with energy efficient IBM storage software solutions.
For more information, click here
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  ibm storage-software storage ibmstorage tivoli ibmtivoli storage-blog storage-management 1 Comment 2,186 Visits
Welcome to the Tivoli Storage blog.
We have gathered a team of SMEs from various areas of the business to discuss a variety of topics, spanning different interest areas including customer success stories, upcoming events, Business Partner spotlights, technical tips and tricks, product strategy, roadmaps and hot topics -- and of course, topics of interest to you!
Introducing the team!
BJ Klingenberg: Senior Technical Staff Member - Storage Software, IBM Software Group
BJ has over 25 years of storage software strategy and development experience. He has held various technical and management positions, nearly all of which have been related to storage software. His experience in Enterprise storage management includes DFSMS, DFSMShsm, DFSMSdss, and also Tivoli Storage Manager, Tivoli Storage Productivity Center (TPC) as well as System Storage SAN Volume Controler (SVC). He has also been involved in projects which apply ITIL management best practices to Enterprise Storage Management. BJ is currently focusing on storage archiving solutions. BJ is a graduate of the University of Illinois Urbana/Champaign where he received a Bachelor of Science degree in Computer Science, and holds a Master of Science Degree in Computer Science from the University of Arizona
Dave Rice: Business Partner Marketing, Tivoli Storage Software
Dave currently works in IBMs Worldwide Software Group where he drives Business Partner Marketing for Tivoli storage software and also has a focus on Asia Pacific and Japan geographies. In this role, Dave influences Business Partner sales pipeline through, lead/pipeline analysis, progression activities, partner communications, and implementing programs that provide Business Partner Opportunity Identification. Dave has been in a broad set of storage software marketing roles for the past 13 years, and has 35 years with IBM. Outside of IBM, Dave's interests include astronomy, as well as home and life improvement projects.
Del Hoobler: Senior Software Engineer
Del is a Senior Software Engineer that has worked for IBM for over 20 years in software design, development and services. For the past 13 years, he has worked on designing and developing software products for the IBM Tivoli Storage Manager (TSM) suite of products. Most recently, Del was the technical development lead for the TSM Windows snapshot (VSS) support for Microsoft Exchange Server and Microsoft SQL Server. Del enjoys working with people and helping solve their complicated IT problems.
Devon Helms is currently an intern with the IBM Tivoli Software group and a second year MBA candidate at the Paul Merage School of Business at UC Irvine. His studies are focus on business strategy and corporate finance. Before returning to the academic world to pursue his MBA, Devon was a business operations and technology consultant. He has been involved in hundreds of engagements, analyzing and improving his customers business processes. After his studies are complete, Devon wants to continue to help clients improve the performance of their businesses through business process and financial analysis. In his free time, Devon is an avid marathon runner, rock climber, and SCUBA diver. Devon lives in Lakewood, CA with his lovely wife, Shana and his 8 year old Siberian Husky and faithful running partner, Frosty.
Greg Tevis: Tivoli Storage Technical Strategist
Greg has over 27 years in IBM storage hardware and software development. He worked in ADSM/TSM architecture and technical support in the 1990s and was one of the original architects of IBM's storage resource management solution, Tivoli Storage Productivity Center (TPC). He currently has responsibility for technology strategy for all Tivoli Storage and was involved in all of the recent IBM Storage acquisitions including XIV, Diligent, FilesX, Novus Consulting, and Arsenal Digital.
Jason has been the product manager for the Tivoli Storage Productivity Center (TPC) family since joining IBM in 2006. Prior to joining IBM, Jason was a product manager at EMC and Prisa Networks, responsible for the road map and strategy of various storage management offerings. When not helping define the direction for TPC, Jason acts as the President for Classic Soccer Club, a youth soccer club where his son currently plays.
John Connor: Product Manager
John is the Product Manager for IBMs flagship data protection and recovery offerings, the Tivoli Storage Manager family. During Johns tenure as product manager, TSM has experienced strong growth; growing faster than the overall market, and gaining market share. Prior to joining the Tivoli Storage Manager team in 2005, John helped drive the business strategy for IBM Retail Store Solutions. Prior to that, John had product and marketing roles in various IBM software businesses including WebSphere and networking software. John has an MBA from Duke University and an undergraduate degree in electrical engineering from Manhattan College. In his spare time, John enjoys competing in triathlons and has successfully completed an Ironman triathlon.
John R. Foley Jr.: Product Marketing Manager
John is currently a marketing manager within IBM's Tivoli storage software marketing team. John has over 20 years of experience in the areas of storage hardware, storage software and system networking. He has held positions in management, product line management, strategy, business development and marketing. In the past 10 years, he has served on multiple storage projects including SAN storage (fibre channel & iSCSI), Network Attached Storage (NAS) and fibre channel switch offerings. Most recent projects include the introduction of IBM's System Storage N series portfolio stemming from the NetApp OEM agreement and the release to market of IBM's newly introduced Tivoli Storage Productivity Center Version 4 and IBM Information Archive Version 1.
Kelly Beavers: IBM Storage Software Business Line Executive
Kelly joined the IBM Storage Software team in 2004 as Director of Strategy and Product Management for Storage Software and Solutions. Her team is responsible for guiding the development and release of products that capitalize on market/technology trends, and for defining and executing tactical go-to-market plans for IBM storage software solutions across both the Tivoli and Systems Storage brands. Kelly has 28 years with IBM where she's held a variety of roles including Finance, Pricing, Tivoli Channel Development, Director of Customer Insight, managing Market Intelligence, Customer Relations and Marketing Operations. Kelly is married with two daughters, ages 19 and 12.
Matt Anglin: Tivoli Storage Manager Development
Matt has been a member of the Tivoli Storage Manager Server Development Team for 15 years. His areas of expertise include data movement to and within the server, deduplication, shredding, and DB2 interactions. He is the AIX platform export in TSM, and is knowledgeable about other Unix, Linux, and Windows plaforms. Matt lives in Tucson, Arizona.
Matthew Geiser: Manager, Storage Software Product Management
Matt joined IBM in 2001 and has worked in product management and product development for Storage Software offerings including SAN Volume Controller, Tivoli Productivity Center, Tivoli Storage Manager and IBM Information Archive. Matt's current responsibilities include managing the product management team for the storage infrastructure management offerings. Prior to IBM, Matt worked in a variety of operations, project management and software development roles in the banking and energy industries.
Milan Patel: Senior Product Marketing Manager
Milan is responsible for Product Marketing of IBM storage software for virtualized server environments, storage clouds and of course every day issues in storage management like backup, recovery, archiving and replication. Milan has been with IBM for over 6 years working in server and storage systems and storage software marketing groups. Prior to that, Milan spent 13 years in various capacities from development to product management of various server subsystems and systems management.
Richard Vining: Product Marketing Manager
Rich is the Product Marketing Manager responsible for the IBM Tivoli Storage Manager portfolio of products. Rich joined IBM in April 2008 as part of the acquisition of FilesX, where he served as Director of Marketing. Rich has more than 20 years of experience in the data storage industry, holding senior management roles in marketing, alliances, customer support and product management at a number of leading edge companies, including Signiant, OTG Software, Plasmon and Cygnet. Rich enjoys eating, drinking, travelling and golfing (but doesn't everybody?)
Rodney Fannin: Worldwide Channel Manager, Tivoli Storage Software
Rodney has over 15 years of experience in working with Business Partners. Primary responsibilities include refining the channel strategy for Storage software and developing sales and marketing tactics to increase reseller revenue worldwide. Rodney is also a contributing author for the BP Spotlight on our blog.
Roger Wofford: Product Manager
Roger is currently a Product Manager in Tivoli Storage Software. He has experience in Manufacturing, Development, Marketing and Sales within IBM. He enjoys golf, swimming and the Rocky Mountains. Roger plans to blog about how customers use archiving solutions in their storage environments.
Ron Riffe: IBM Storage Software Business Strategist
Ron is currently the business strategist for IBM Storage Software. During the last six years, Ron has been devising and implementing IBM's storage software strategy with a focus on creating greater client value through integrating IBM storage software and storage hardware offerings. Ron has managed storage systems and storage management software for more than 23 years, holding positions in senior management, product line management, strategy and business development for both IBM System Storage and IBM Tivoli Storage. Ron has written papers on the synergies of storage automation and virtualization and frequently speaks at conferences and customer locations on the subject of storage software. Prior to joining IBM, Ron spent 10 years as a corporate storage manager for international manufacturing firm Texas Instruments after receiving a B.S. in Computer Science from Texas A&M University.
Shawn Jaques: Manager, IBM Tivoli Storage Product Management
Shawn has been in his current role as manager of storage software product management for nearly three years. The team is responsible for product strategy, content, positioning and pricing of IBM storage software solutions. Prior, Shawn had product and market management roles in other Tivoli product areas as well as a stint in Tivoli Strategy. Before joining IBM, Shawn was a Consulting Manager at Cap Gemini consulting and an Audit Manager at KPMG. Shawn has a Master of Business Administration from The University of Texas at Austin and a Bachelor of Science from the University of Montana. He lives in Boulder, Colorado and enjoys fly-fishing, skiing and hiking with his wife and kids.
Terese Knicky: Analyst Relations Tivoli
Terese is with Tivoli's analyst relation team covering Storage, System z, Job Scheduling and IBM's General Enterprise solutions. Terese was born and raised in Omaha, NE and transplanted to Texas where she enjoys watching her two boys play college football.
And finally, let's talk about me. I'm Tiffeni Woodhams and I have been with IBM for nearly seven years. Currently, I am a Tivoli Storage Marketing Manager where I am responsible for general marketing activities, ranging from pipeline measurement and tracking, providing marketing execution guidance and communications to the geography teams; Tivoli Storage Social Media lead and co-lead for IBM Storage Social computing strategy. I also work on major launches like Dynamic Infrastructure and Information Infrastructure providing the storage messaging and linkages. Prior to this role, I have held several other marketing positions including Tivoli Provisioning Go-to-Market Manager, Benelux Software Marketing Manager focusing on Tivoli, WebSphere, and Lotus, Americas Tivoli Marketing Manager, and Tivoli Launch Strategist. In my spare time, I enjoy playing sports (basketball, softball, and golf), coaching JV girls basketball, riding horses, and spending time with family and friends.
Now that you know a little background on each of the team members, we hope that you will let us know some of your interest areas when it comes to IBM Storage and IBM Tivoli Storage Software solutions. Please post comments to this blog and let us know what you want to hear about.
Some topics we will be discussing in the next month include:
Pulse 2010, the Premier Service Management Event
Data Reduction - the steps to get to where you want to be
Archiving - why you need to do it
Unified Recovery Mangement
New Product announcements and roadmaps.
Thanks and we look forward to hearing your feedback.