Cloud & Smarter Infrastructure Storage Blog
Vince Padua 0600000RVG firstname.lastname@example.org Tags:  tivoli roi bakup data-deduplication tsm recovery storage-software storage-blog ibmstorage ibm data-protection 3 Comments 2,886 Visits
At the recent Gartner IOM 2010 conference in Orlando, Florida, I had the good fortune of listening to a series of interesting topics and meeting some really smart people. As one might have guessed, the bulk of the sessions focused on virtualization and cloud topics. But the one topic that piqued my interested was unrelated to virtualization and cloud - it was deduplication and was hosted by Dave Russell.
The intent of the session was to bring forward a some customer examples that were deploying deduplication technologies in their backup and recovery solutions. Most of you that read this blog know that deduplication and data reduction have been a hot topic in the industry. And as you likely know, almost every major vendor out there offers some form of deduplication with its associated benefits.
This session provided us two customers who were willing to talk about their experiences with deduplication and the benefits they've received. One customer is using CommVault and the other is using IBM Tivoli Storage Manager v6 (TSM). While both customers showcased the quantified benefits from deduplication, the presentation from the TSM customer went beyond just the benefits of deduplication. The TSM customer revealed their quantified benefits and also identified some of the best practices they developed regarding deduplication.
This particular TSM customer is a large producer of natural gas in the U.S. The customers environment has TSM managing about 1.3 petabytes of data from over 1500+ nodes. Overall, their approach to managing backup storage is do it as efficiently as possible and to reduce the overall amount of backup data under management.
Prior to leveraging TSM deduplication, this customer began with "incremental forever" and compression. Once TSM v6 was released, they adopted deduplication at the server and client in concert with the other data reduction features provided by TSM.
As they began evaluating their use of deduplication, they had to deal with demands from their internal customers - DBA and Exchange admins like full backups etc. Furthermore, they had to consider how their rate of data change, evaluate retention policies, and ensure that their restore requirements weren't negatively impacted by the use of deduplication.
After significant testing and planning, the customer decided that they would initially deploy deduplication for their Oracle databases and Windows OS and system state backups. The results of using TSM deduplication were impressive ...
Oracle deduplication results - 75% reduction of Oracle backup data after deduplication. This was on 3.8TB of physical space on disk and about 15 TBs of data on tape.
And their results on Windows OS and System State were a whopping 94% ... taking them from 172GB of managed data down to 11.4 GB. In this scenario, the customer leveraged TSM 6.2 client- or source-side deduplication.
Overall, very impressive results. By leveraging the data reduction features within TSM, the customer was able to save by using less tapes library cells, tape drives, and disks.
In the end, the customer stated that TSM data reduction (with deduplication) helped them meet their objectives - efficiently reduce data under management. Furthermore, it allows them to reduce their overall HW costs and meet or improve restore requirements. The last comment the customer made before closing the session was that with all the various TSM data reduction capabilities in production, their job had ultimately gotten simpler now that their environment was running more efficiently ...
This is a fantastic story that I really enjoy sharing. If you are a TSM customer and have benefited from its data reduction technologies, then please give me a shout as I would like to hear your story as well.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage-blog data-reduction ibmstorage data-management pulse2010 dynamic-infrastructure pulse data-recovery data-availability ibm backup-recovery data-protection storage-software tivoli ibmpulse service-management virtualization 2 Comments 1,497 Visits
The count down is on... with only 2 weeks left to Pulse 2010, I wanted to give you and update on additional perks you'll have access to if you register and attend.
Meet the Experts!
Talk one-on-one with Product Experts
Visit the Expo!
Share Your Story
This year at Pulse 2010 we are scheduling video tape interviews with clients who are willing to share their thoughts on what they are doing to achieve visibility, control, and automation in their infrastructure. We will be filming client videos at Pulse starting Sunday, February 21, through Wednesday, February 24. The content will be used to produce short videos that we will leverage to tell the needs clients are addressing in their organizations. Our customers have been sharing their stories throughout 2009 as you can see below. Interested in participating? Notify me at email@example.com
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  storage-blog ibmtivoli ibmstorage information-infrastructur... storage pulse2010 tivoli dynamic-infrastructure pulse service-management ibm 2 Comments 1,454 Visits
In preparation for Pulse 2010 in Vegas, I interviewed John Connor, the Pulse track lead for Storage and Information Infrastructure, to help you generate good ideas for submitting your call for speaker abstracts for Pulse. John will actually be reviewing the submissions with a team of other folks, so here is some advice that you can leverage to increase your chances of being accepted to speak at Pulse.
Me: What are the hot topics in the area of storage and information infrastructure today?
John: The hot topics in the area of storage and information infrastructure today are how, in today's tight economy, customers are leveraging storage in their information infrastructure to improve scalability, addressing the performance of their storage management assets, cutting capital expenditures by reducing duplicate data to lower storage capacity needs and simplifying the overall management of their storage infrastructure.
Me: Which topics would you like to see presented at pulse are
John: Ideally I would like to see sessions at Pulse that highlight customer success stories, how Tivoli storage management and/or IBM storage solutions helped customers address the challenges we discussed above.
Me: Who are good candidates for submitting abstracts and why?
John: The best candidates to talk about these successes are the folks who implemented them, which would be our customers. Customers are able to discuss their return on investment and how the IBM storage solutions are benefiting them in their everyday business operations. Another good candidate would be our business partners, accompanying and co-presenting with their clients on the IBM storage solutions they've implemented.
Me: What are you looking for in a good proposal?
John: As I mentioned earlier about the topics I would like to see presented, a good proposal is a customer success story around IBM storage solutions, including Tivoli storage management software, and/or storage hardware and storage services. This proposal should describe the initial pain points or problems that existed, how our solutions helped and the lessons learned that could be applied to other customer situations. This type of proposal and session at Pulse will help others learn from each other.
Me: What are the benefits of submitting an abstract for Pulse?
John: Submitting your abstract is a great way to gain visibility for your work, and your particular solution. Customers that submit abstracts and that are selected will receive a complimentary pass to attend Pulse at no charge ($1,995 value) and admission to on site VIP client lounge. Attending Pulse is not only a great way to share your companys success by implementing IBM storage solutions, but it is also a great education and networking opportunity.
Me: What is the deadline for submitting call for speaker abstracts?
John: The deadline to submit your abstract is Nov. 20th. Dont delay, submit your proposal today.
With such great guidance from John, youre sure to write a perfect proposal. If you have any questions on submitting abstracts for Pulse or want feedback on an idea, just leave a blog comment. Also, be sure to check out this justification letter if you need that extra edge to convince your boss of the value of attending Pulse. I hope to see you there!
Vince Padua 0600000RVG firstname.lastname@example.org Tags:  uk ibmstorage data-protection acceleration tsm backup recovery storage-software hsm wan storage-blog ibm kentucky tivoli supercomputer 1 Comment 1,373 Visits
A new supercomputer at the University of Kentucky has placed it in the top 10 of public universities for compute power.
According to UK President Lee T. Todd Jr, "This supercomputer will allow our world-class researchers to discover new solutions to the complex problems facing the Commonwealth, the nation, and the world."
This new high-performance compute cluster comes with 200 terabytes of usable disk storage. This important data is protected by Tivoli Storage Manager (TSM) and Heirarchical Storage Manager (HSM) that is connected to the UK central backup system.
Tiffeni Woodhams 270001Q08F WOODHAMS@US.IBM.COM Tags:  ibm storage-software storage ibmstorage tivoli ibmtivoli storage-blog storage-management 1 Comment 1,663 Visits
Welcome to the Tivoli Storage blog.
We have gathered a team of SMEs from various areas of the business to discuss a variety of topics, spanning different interest areas including customer success stories, upcoming events, Business Partner spotlights, technical tips and tricks, product strategy, roadmaps and hot topics -- and of course, topics of interest to you!
Introducing the team!
BJ Klingenberg: Senior Technical Staff Member - Storage Software, IBM Software Group
BJ has over 25 years of storage software strategy and development experience. He has held various technical and management positions, nearly all of which have been related to storage software. His experience in Enterprise storage management includes DFSMS, DFSMShsm, DFSMSdss, and also Tivoli Storage Manager, Tivoli Storage Productivity Center (TPC) as well as System Storage SAN Volume Controler (SVC). He has also been involved in projects which apply ITIL management best practices to Enterprise Storage Management. BJ is currently focusing on storage archiving solutions. BJ is a graduate of the University of Illinois Urbana/Champaign where he received a Bachelor of Science degree in Computer Science, and holds a Master of Science Degree in Computer Science from the University of Arizona
Dave Rice: Business Partner Marketing, Tivoli Storage Software
Dave currently works in IBMs Worldwide Software Group where he drives Business Partner Marketing for Tivoli storage software and also has a focus on Asia Pacific and Japan geographies. In this role, Dave influences Business Partner sales pipeline through, lead/pipeline analysis, progression activities, partner communications, and implementing programs that provide Business Partner Opportunity Identification. Dave has been in a broad set of storage software marketing roles for the past 13 years, and has 35 years with IBM. Outside of IBM, Dave's interests include astronomy, as well as home and life improvement projects.
Del Hoobler: Senior Software Engineer
Del is a Senior Software Engineer that has worked for IBM for over 20 years in software design, development and services. For the past 13 years, he has worked on designing and developing software products for the IBM Tivoli Storage Manager (TSM) suite of products. Most recently, Del was the technical development lead for the TSM Windows snapshot (VSS) support for Microsoft Exchange Server and Microsoft SQL Server. Del enjoys working with people and helping solve their complicated IT problems.
Devon Helms is currently an intern with the IBM Tivoli Software group and a second year MBA candidate at the Paul Merage School of Business at UC Irvine. His studies are focus on business strategy and corporate finance. Before returning to the academic world to pursue his MBA, Devon was a business operations and technology consultant. He has been involved in hundreds of engagements, analyzing and improving his customers business processes. After his studies are complete, Devon wants to continue to help clients improve the performance of their businesses through business process and financial analysis. In his free time, Devon is an avid marathon runner, rock climber, and SCUBA diver. Devon lives in Lakewood, CA with his lovely wife, Shana and his 8 year old Siberian Husky and faithful running partner, Frosty.
Greg Tevis: Tivoli Storage Technical Strategist
Greg has over 27 years in IBM storage hardware and software development. He worked in ADSM/TSM architecture and technical support in the 1990s and was one of the original architects of IBM's storage resource management solution, Tivoli Storage Productivity Center (TPC). He currently has responsibility for technology strategy for all Tivoli Storage and was involved in all of the recent IBM Storage acquisitions including XIV, Diligent, FilesX, Novus Consulting, and Arsenal Digital.
Jason has been the product manager for the Tivoli Storage Productivity Center (TPC) family since joining IBM in 2006. Prior to joining IBM, Jason was a product manager at EMC and Prisa Networks, responsible for the road map and strategy of various storage management offerings. When not helping define the direction for TPC, Jason acts as the President for Classic Soccer Club, a youth soccer club where his son currently plays.
John Connor: Product Manager
John is the Product Manager for IBMs flagship data protection and recovery offerings, the Tivoli Storage Manager family. During Johns tenure as product manager, TSM has experienced strong growth; growing faster than the overall market, and gaining market share. Prior to joining the Tivoli Storage Manager team in 2005, John helped drive the business strategy for IBM Retail Store Solutions. Prior to that, John had product and marketing roles in various IBM software businesses including WebSphere and networking software. John has an MBA from Duke University and an undergraduate degree in electrical engineering from Manhattan College. In his spare time, John enjoys competing in triathlons and has successfully completed an Ironman triathlon.
John R. Foley Jr.: Product Marketing Manager
John is currently a marketing manager within IBM's Tivoli storage software marketing team. John has over 20 years of experience in the areas of storage hardware, storage software and system networking. He has held positions in management, product line management, strategy, business development and marketing. In the past 10 years, he has served on multiple storage projects including SAN storage (fibre channel & iSCSI), Network Attached Storage (NAS) and fibre channel switch offerings. Most recent projects include the introduction of IBM's System Storage N series portfolio stemming from the NetApp OEM agreement and the release to market of IBM's newly introduced Tivoli Storage Productivity Center Version 4 and IBM Information Archive Version 1.
Kelly Beavers: IBM Storage Software Business Line Executive
Kelly joined the IBM Storage Software team in 2004 as Director of Strategy and Product Management for Storage Software and Solutions. Her team is responsible for guiding the development and release of products that capitalize on market/technology trends, and for defining and executing tactical go-to-market plans for IBM storage software solutions across both the Tivoli and Systems Storage brands. Kelly has 28 years with IBM where she's held a variety of roles including Finance, Pricing, Tivoli Channel Development, Director of Customer Insight, managing Market Intelligence, Customer Relations and Marketing Operations. Kelly is married with two daughters, ages 19 and 12.
Matt Anglin: Tivoli Storage Manager Development
Matt has been a member of the Tivoli Storage Manager Server Development Team for 15 years. His areas of expertise include data movement to and within the server, deduplication, shredding, and DB2 interactions. He is the AIX platform export in TSM, and is knowledgeable about other Unix, Linux, and Windows plaforms. Matt lives in Tucson, Arizona.
Matthew Geiser: Manager, Storage Software Product Management
Matt joined IBM in 2001 and has worked in product management and product development for Storage Software offerings including SAN Volume Controller, Tivoli Productivity Center, Tivoli Storage Manager and IBM Information Archive. Matt's current responsibilities include managing the product management team for the storage infrastructure management offerings. Prior to IBM, Matt worked in a variety of operations, project management and software development roles in the banking and energy industries.
Milan Patel: Senior Product Marketing Manager
Milan is responsible for Product Marketing of IBM storage software for virtualized server environments, storage clouds and of course every day issues in storage management like backup, recovery, archiving and replication. Milan has been with IBM for over 6 years working in server and storage systems and storage software marketing groups. Prior to that, Milan spent 13 years in various capacities from development to product management of various server subsystems and systems management.
Richard Vining: Product Marketing Manager
Rich is the Product Marketing Manager responsible for the IBM Tivoli Storage Manager portfolio of products. Rich joined IBM in April 2008 as part of the acquisition of FilesX, where he served as Director of Marketing. Rich has more than 20 years of experience in the data storage industry, holding senior management roles in marketing, alliances, customer support and product management at a number of leading edge companies, including Signiant, OTG Software, Plasmon and Cygnet. Rich enjoys eating, drinking, travelling and golfing (but doesn't everybody?)
Rodney Fannin: Worldwide Channel Manager, Tivoli Storage Software
Rodney has over 15 years of experience in working with Business Partners. Primary responsibilities include refining the channel strategy for Storage software and developing sales and marketing tactics to increase reseller revenue worldwide. Rodney is also a contributing author for the BP Spotlight on our blog.
Roger Wofford: Product Manager
Roger is currently a Product Manager in Tivoli Storage Software. He has experience in Manufacturing, Development, Marketing and Sales within IBM. He enjoys golf, swimming and the Rocky Mountains. Roger plans to blog about how customers use archiving solutions in their storage environments.
Ron Riffe: IBM Storage Software Business Strategist
Ron is currently the business strategist for IBM Storage Software. During the last six years, Ron has been devising and implementing IBM's storage software strategy with a focus on creating greater client value through integrating IBM storage software and storage hardware offerings. Ron has managed storage systems and storage management software for more than 23 years, holding positions in senior management, product line management, strategy and business development for both IBM System Storage and IBM Tivoli Storage. Ron has written papers on the synergies of storage automation and virtualization and frequently speaks at conferences and customer locations on the subject of storage software. Prior to joining IBM, Ron spent 10 years as a corporate storage manager for international manufacturing firm Texas Instruments after receiving a B.S. in Computer Science from Texas A&M University.
Shawn Jaques: Manager, IBM Tivoli Storage Product Management
Shawn has been in his current role as manager of storage software product management for nearly three years. The team is responsible for product strategy, content, positioning and pricing of IBM storage software solutions. Prior, Shawn had product and market management roles in other Tivoli product areas as well as a stint in Tivoli Strategy. Before joining IBM, Shawn was a Consulting Manager at Cap Gemini consulting and an Audit Manager at KPMG. Shawn has a Master of Business Administration from The University of Texas at Austin and a Bachelor of Science from the University of Montana. He lives in Boulder, Colorado and enjoys fly-fishing, skiing and hiking with his wife and kids.
Terese Knicky: Analyst Relations Tivoli
Terese is with Tivoli's analyst relation team covering Storage, System z, Job Scheduling and IBM's General Enterprise solutions. Terese was born and raised in Omaha, NE and transplanted to Texas where she enjoys watching her two boys play college football.
And finally, let's talk about me. I'm Tiffeni Woodhams and I have been with IBM for nearly seven years. Currently, I am a Tivoli Storage Marketing Manager where I am responsible for general marketing activities, ranging from pipeline measurement and tracking, providing marketing execution guidance and communications to the geography teams; Tivoli Storage Social Media lead and co-lead for IBM Storage Social computing strategy. I also work on major launches like Dynamic Infrastructure and Information Infrastructure providing the storage messaging and linkages. Prior to this role, I have held several other marketing positions including Tivoli Provisioning Go-to-Market Manager, Benelux Software Marketing Manager focusing on Tivoli, WebSphere, and Lotus, Americas Tivoli Marketing Manager, and Tivoli Launch Strategist. In my spare time, I enjoy playing sports (basketball, softball, and golf), coaching JV girls basketball, riding horses, and spending time with family and friends.
Now that you know a little background on each of the team members, we hope that you will let us know some of your interest areas when it comes to IBM Storage and IBM Tivoli Storage Software solutions. Please post comments to this blog and let us know what you want to hear about.
Some topics we will be discussing in the next month include:
Pulse 2010, the Premier Service Management Event
Data Reduction - the steps to get to where you want to be
Archiving - why you need to do it
Unified Recovery Mangement
New Product announcements and roadmaps.
Thanks and we look forward to hearing your feedback.
“IBM Data Protection - This is not your granddaddy’s backup” - A summary of ESG Analyst Jason Buffington’s Interview with Wikibon
Meghna Chatterjee 270004F02J MEGCHATT@IN.IBM.COM Tags:  data ibm protection wikibon ui jason analyst buffington interview virtualization 228 Visits
IBM’s Data Protection has all the right pieces
Check out other Wikibon Interviews at Pulse 2014
Meghna Chatterjee 270004F02J MEGCHATT@IN.IBM.COM Tags:  analysis aer tsm storage manager ibm data backup butterfly assessment tivoli 326 Visits
In the past two years that IBM acquired Butterfly, it generated hundreds of Analysis Engine Reports (AER) analyzing billions of gigabytes and established facts about Tivoli Storage Manager (TSM) that should make competition sit up and notice.
The Backup Analysis Engine report from Butterfly Software uses light-touch, agent-less software technology to analyze existing heterogeneous data backup environment. It is a non-intrusive analysis based on empirical production data collected in minutes and incorporated into the Backup Analysis Engine report from IBM Butterfly Software.
Why is Butterfly important?
AER is the Key
Meet the Butterfly Storage and Backup Assessment Team at Pulse 2014
Ron Riffe 100000EXC7 email@example.com Tags:  forrester tivoli_storage_manager software_defined_storage vmware_backup tsm_for_ve backup vmware_and_storage butterfly ibm backup_redesign big_data 781 Visits
Backup redesign continues to be toward the top of most analysts’ lists for 2013 IT priorities. I’ve talked a lot about some of the catalysts behind this trend like data growth, big data, VMware and software defined storage. With IT managers redesigning, the incumbent enterprise backup vendors have a lot of motivation to offer innovative solutions that are a bit ahead of the times. The leaders have all placed strategic bets on what the winning formula will be. I discussed these bets in my post “Forrester’s take on enterprise backup and recovery.”
For its part, IBM is being quick about helping IT managers redesign. The help starts with a clear understanding of the economic benefit a redesign can bring. After all, in today’s environment few IT managers make technology moves simply for the sake of technology. Storage is about economics. I discuss this more fully in my post “Does trying to find a better economic approach to storage give you ‘Butterflies’?” But there is still efficient technology that enables these economic savings, and the person in IBM who is ultimately responsible for the technology in IBM Tivoli Storage Manager (TSM) is the product manager, Dr. Xin Wang.
The Line*: Xin, I’m going to start with the “Dr.” part of your title. Should folks call you the Backup Doctor?
Xin: (laughing) Well, I don’t know about that. I’m actually a doctor of Applied Physics. One thing that drove me to earn a PhD and has moved me ever since is that I love to learn. I started my career in IBM hard disk drive research, spent some time as a storage software developer and development manager, and have now been working with backup clients as a product manager for several years.
The Line: Wow, I could probably do an entire post just on your career. But let’s stay focused. What have you learned about the challenges IT managers are facing and this whole backup redesign movement?
Xin: It’s interesting. The challenges aren’t secret but they carry big implications for backup. Data is growing like crazy; that’s no secret. But it is now so big that the old method of loading an agent on a server to collect and copy backup data over a network to a tape isn’t keeping up. So IT managers are redesigning.
And what about servers? Servers aren’t servers anymore. Thanks to VMware, they are virtual machines that come, go and move around in a hurry. Traditional backup is too rigid. So IT managers are redesigning.
Administrators are changing too. The generation of backup admins who grew up tuning the environment is giving way to a new generation of backup, VMware and cloud admins who need much more intuitive and automated management tools. And so IT managers are redesigning. (Editorial comment: I discussed the change in administration in my post “Do IT managers really ‘manage’ storage anymore?”)
The Line: Okay, I think I’m seeing your trend. IT managers are redesigning. And it seems like you’ve got a clear idea of why. Can we take your list one at a time? I think my readers would be interested in what you are doing with TSM in each of these areas.
Xin: Sure, that makes sense.
Check back for part 2 of the interview in which Xin shares her near term plans for TSM. If you have questions for Xin, please join the conversation by leaving a comment below.
*The Line is my personal blog, and when it appears in the interview, it represents me as the interviewer.
Stuart Thomson 060000ANDS firstname.lastname@example.org Tags:  efficiency recovery storage and backup ibm management riffe decisions ron 1,396 Visits
With a new school year underway, vacation season for many come and gone and the Labor Day long-weekend upon us in North America, entering September marks the unofficial end of summer. For many this is a somewhat depressing time of year as we realize that colder temperatures and the on-set of winter aren’t far off.
However it’s not all bad news. Some of us prefer outdoor activities in the fall and winter months and when it comes to business, the fall presents a renewed interest in sharpening our skills and seeking networking opportunities by attending industry conferences and events.
For Storage professionals in North America an ideal opportunity comes in the form of Storage Decisions New York on September 16 & 17. Storage Decisions New York plans to bring together over 500 end-users, independent experts, analysts, and top solution providers to engage in thought-provoking presentations, interactive networking opportunities, and sponsor showcases featuring the latest trends and technologies impacting the storage industry. The 2-day conference, scheduled for is the only place you will find the industry's foremost independent experts – and the most qualified group of storage professionals – under one roof.
As a platinum sponsor of Storage Decisions New York, IBM will have a multi-faceted presence at the conference with ample opportunities to engage with the storage community. One of the highlights is our Tech-in-Action talk, where IBM’s Storage Software Business Strategist Ron Riffe will outline IBM's point of view on The Critical Decisions for Improving The Economics of Storage. Ron will touch on a range of considerations including the need for improved administration, the role of software-defined and the impact of flash – just to name a few.
Over the course of the two-day event, IBM storage experts will be available in booths 24 and 25 to meet attendees and discuss practical solutions to today’s storage challenges. The IBM booth will also be where attendees can pick up their complimentary conference USB key which will loaded with conference-wide materials and presentations.
Storage Decisions New York is worth taking a look at as a great way to kick-off the fall conference cycle. If you're planning to attend stop by and visit us. If you happen to be on the west coast and concerned that New York is too far to travel, don't worry Storage Decisions is stopping in San Francisco on October 30.
Ron Riffe 100000EXC7 email@example.com Tags:  forrester tivoli_storage_manager gartner ibm_connections byod sheila_childs pushan_rinnen sync_and_share ted_schadler rob_koplowitz ibm 1,026 Visits
Last December while attending the 2012 Gartner Data Center Conference in Las Vegas, I listened to an insightful presentation by analysts Sheila Childs and Pushan Rinnen on the bring-your-own-device (BYOD) phenomenon. They were particularly focused on issues related to protecting an organizations data in a BYOD world (more on why in a moment). One scenario that captured my attention went something like this.
It’s my device. I had it before I brought it to work and I was using Dropbox or iCloud to sync and share all my files. Now, my device has work data on it too. My security-conscious CIO doesn’t want work data shared on those public services. But I’m accustomed to, and almost dependent on my sync and share capability and my organization hasn’t yet given us a private alternative.
Now, in my roles as a technology strategist I spend a good bit of time helping to plan our investments. With the speed at which mobile and social technologies are sweeping through organizations, I have to admit the case that Sheila, Pushan and other Gartner analysts made that week for the rapidly emerging data protection crisis in BYOD sync and share was compelling. It occurred to me that credible vendors who were able to solve the problem in short order would be in high demand. That was eight months ago.
Fast forward seven months
In July, Forrester analysts Ted Schadler and Rob Koplowitz published The Forrester Wave™: File Sync And Share Platforms, Q3 2013 in a quest to uncover those credible vendors. I liked the way they characterized the problem. “Employees’ need to synchronize files grew from a whisper to a scream over the past few years. . . .The scream will grow louder as the number of tablets will triple to 905 million by 2017 to join the billions of computers and smartphones used for work.” The report evaluated and scored 16 of the most significant solution providers against 26 criteria. Among the leaders was IBM SmartCloud Connections. You can see the complete list of leaders here.
Change is here
The interesting thing that most folks miss in the sync and share conversation is – it’s about more than just syncing and sharing. As BYOD smartphones and tablets begin to proliferate the workplace, document management will shift from email attachments and file servers into social collaboration. Forrester points to a further social shift from casual partner collaboration to compliant workflow in regulated industries.
I agree! The good news is that IBM has taken the time to ensure its enterprise backup product, IBM Tivoli Storage Manager Suite for Unified Recovery, protects synched and shared files in IBM Connections with all the same efficiency it does file servers, email systems and most any other data important to an organization.
What is your organization doing with file sync and share? How are you protecting that information?
Ron Riffe 100000EXC7 firstname.lastname@example.org Tags:  tsm_for_ve ibm vmware vmworld2013 sql_server vmware_backup 1,107 Visits
In the modern datacenter, there’s a lot of shifting going on when it comes to traditional storage management responsibilities. What used to be the domain of a central storage and backup administration team has been thrown up for grabs as server virtualization and software defined everything have entered the scene. I hinted at this a bit in my post Do IT managers really “manage” storage anymore? But let’s consider a practical example that’s quite common with clients I speak to. If you are going to VMworld 2013, plan on attending the IBM TSM for VE hands-on lab to get more details.
Microsoft SQL Server is the foundation for a lot of applications that are critical to business operation – meaning CIO’s and IT managers are interested in its recoverability. Those same CIO’s and IT managers are also interested in the recoverability of their VMware estates, the software defined compute (SDC) platform that houses those databases. For many clients, the problem is that these two domains are tightly guarded by two independent superheroes, and neither is specifically trained in storage.
Most DBAs that I’ve known have an almost personal connection with their databases. They care for them as they would their own children. The thought of leaving one unprotected (without a backup) equates to dereliction of duty. Ignoring the idea that it takes a village to raise a child (or in this case that there may be other members of the IT administration village like VMware admins and backup admins), SQL Server DBAs will often work alone with the backup tools Microsoft provides to ensure their databases are protected. Good for the SQL Server, but not so much for the surrounding infrastructure. For databases running on VMware, routine full backups even with periodic differential backups can consume a LOT of disk space and virtual compute resources, and also contribute to the I/O blender effect.
Superhero #2: The VMware administrator
VMware administrators can be just as focused on their domain as DBAs are. Their attention is on being able to recover persistent or critical virtual machine (VM) images, regardless of what app happens to be riding along. VMware has done a nice job of creating and supporting an industry of tightly integrated backup providers. These tools can get at the VMware data through a set of vStorage API’s for Data Protection (VADP) and VMware administrators can manage them through vCenter plug-ins. But few VMware admins are completely aware of all the workloads that run on their VMs and even less aware of the unique recovery needs of all those workloads. It’s just hard to keep up.
Common ground exists
One tool that bridges the gap is IBM Tivoli Storage Manager for Virtual Environments (TSM for VE). Nicely integrated with both VADP and SQL Server, TSM for VE can bring together VMware administrators and the DBAs in ways that would make any IT manager smile. Here are two of the more common approaches.
We can each do our own thing – together
As noted above, SQL Server DBAs take full backups sprinkled with differentials. Even though this approach can tax server and storage resources, and contribute to the I/O blender effect, it is in the DBA comfort zone. When the app is running on a VMware virtual machine, the DBA has the option of storing those backups on disk storage associated with the VM. It’s a nice thing to do because it allows the VMware admin to stay within his comfort zone too. Using vCenter to drive a VADP integrated snapshot tool like TSM for VE, the VMware admin can capture a complete copy of the virtual machine, along with the SQL Server backups the DBA created. Since the likely use of such a snapshot would be to recover the VM and then recover the database from its backup, there’s really not a reason to include the source SQL Server database or logs in the snapshot. With TSM for VE, the VMware admin can exclude the source SQL Server database from being redundantly backed up adding to an already formidable set of built-in efficiency techniques (with TSM for VE, snapshots are taken incrementally – forever, and can be deduplicated and compressed). It’s a good compromise solution letting each admin stay in his or her comfort zone. But it can be better.
We can join forces and do something really great
With TSM for VE, VMware admins and SQL Server DBAs can put their heads together and choose to do something really great. For the DBA, it’s an exercise in less-is-more. The DBA stops doing her own backups. No more full or differential copies of the database. No more taxing resource usage on the VM. No more I/O blender effect. Just, no more. How? Well, with a VMware VADP integrated backup tool like TSM for VE, the snapshot of the VM is accompanied by a freeze and thaw of the SQL Server database (techno-speak for putting the database in a consistent state), just like what happens when a backup is independently initiated by a DBA. And with TSM for VE, as soon as the TSM server confirms that it has successfully stored the consistent snapshot in a safe, physically separate place, it will connect back with the SQL Server to truncate the database logs.
In addition to the less-is-more benefits above, think about the differences in restore with these two scenarios. When the DBA and VMware admin simply coexist, each doing their own thing, restoring the SQL Server database includes steps for restoring:
By comparison, when the DBA and the VMware admin join forces with TSM for VE, the steps are dramatically simplified. Restoring the snapshot equates to restoring a consistent copy of the database. And remember, because these snapshots are highly efficient, they can be taken quite frequently.
Going to VMworld 2013? Come visit IBM on the Solutions Exchange floor at booth #1545.
Ron Riffe 100000EXC7 email@example.com Tags:  vmware_backup vmware_and_storage virtualization_optimizati... tsm_for_ve ibm vmware vmware_vsphere vmworld. 675 Visits
VMworld 2013 is just around the corner and at IBM, we’re gearing up for a great set of conversations with our joint clients. As you’re planning your agenda, here are a couple of things worth looking in to.
IBM has a lot of expertise to share when it comes to optimizing virtual environments. A few weeks in my Outside the Line – an interview on Virtualization optimization post, I was able to catch up with several of the experts who are leading this work. At VMworld, IBM will be showcasing these solutions on the Solutions Exchange floor at booth #1545.
IBM Tivoli Storage Manager for Virtual Environments (TSM for VE) is one of the mostefficient backup integrations that have been done with the VMware vStorage API’s for Data Protection (VADP). I offered some quick insights in my post VMware backup for the iPOD generation. At VMworld 2013, you’ll have an opportunity to take a test drive in the TSM for VE hands-on lab.
Are you going to VMworld? What are you most looking forward to?
Ron Riffe 100000EXC7 firstname.lastname@example.org Tags:  artificial_intelligence cognitive_systems ibm watson big_data 832 Visits
For years Hollywood has been enamored with idea artificial intelligence. Beyond tabulating, beyond programmed responses, what would happen if a computer could learn, reason, analyze, predict? In short, what could computers do if they could think? Sadly, more often than not, Hollywood’s answer resulted in some kind of disaster. In 2001 a Space Odyssey, the HAL 9000 computer decided to kill the astronauts on Discovery One. In the 1983 film WarGames, the WOPR computer played games with global thermonuclear war, and in the Terminator franchise of movies, SkyNet attempted to exterminate the human race. Ugh!!
I’m proud that I work for a company who has a very different perspective on the potential of cognitive computing. Instead of blowing people up, IBMers around the world are developing cognitive systems to help us make better decisions.
Leading the Way to a New Computing Era
Number one on my list of Top 5 Observations from IBM Edge 2013 had to do with the cultural changes driving Big Data. The thing about big data is that, in large part, we don’t yet know what we don’t know. Read more...
Ron Riffe 100000EXC7 email@example.com Tags:  backup ibm forrester tivoli_storage_manager rachel_dines emc commvault symantec tsm tivoli 996 Visits
Recently, Forrester published The Forrester Wave™: Enterprise Backup And Recovery Software, Q2 2013. I wasn’t surprised by their suggestion that “CommVault [Sympana 10.0], EMC [Avamar 7.0 and NetWorker 10.1], IBM [TSM 6.4), and Symantec [Netbackup 7.5] lead the pack. It’s a tight four-horse race for the top honors — [they] all scored high on strategy and current offerings.” These are the four vendors that are always pushing and shoving on each other in analyst comparisons. The thing that caught my attention in this report was the expert job analyst Rachel Dines did in pealing back a complex market space to uncover some important strategic observations about each vendor. Read more...
Ron Riffe 100000EXC7 firstname.lastname@example.org Tags:  center vipr software-defined vsc defined virtualization virtual emc and managing tagged storage ibm software 1,219 Visits
Last Monday, EMC announced ViPR as its new Software-defined Storage platform. Almost simultaneously, Chuck Hollis described it as ‘Breathtaking’ in his usually excellent blog. I must admit, one thing I routinely find breathtaking about EMC is their approach to marketing. They have a knack for being able to take unexceptional technology (or, as in this case, combinations of technology and theories about the future), and spin an extraordinarily compelling story. With all seriousness and without tongue in cheek… Nicely done EMC! Read more.