Backup redesign continues to be toward the top of most analysts’ lists for 2013 IT priorities. I’ve talked a lot about some of the catalysts behind this trend like data growth, big data, VMware and software defined storage. With IT managers redesigning, the incumbent enterprise backup vendors have a lot of motivation to offer innovative solutions that are a bit ahead of the times. The leaders have all placed strategic bets on what the winning formula will be. I discussed these bets in my post “Forrester’s take on enterprise backup and recovery.”
For its part, IBM is being quick about helping IT managers redesign. The help starts with a clear understanding of the economic benefit a redesign can bring. After all, in today’s environment few IT managers make technology moves simply for the sake of technology. Storage is about economics. I discuss this more fully in my post “Does trying to find a better economic approach to storage give you ‘Butterflies’?” But there is still efficient technology that enables these economic savings, and the person in IBM who is ultimately responsible for the technology in IBM Tivoli Storage Manager (TSM) is the product manager, Dr. Xin Wang.
The Line*: Xin, I’m going to start with the “Dr.” part of your title. Should folks call you the Backup Doctor?
Xin: (laughing) Well, I don’t know about that. I’m actually a doctor of Applied Physics. One thing that drove me to earn a PhD and has moved me ever since is that I love to learn. I started my career in IBM hard disk drive research, spent some time as a storage software developer and development manager, and have now been working with backup clients as a product manager for several years.
The Line: Wow, I could probably do an entire post just on your career. But let’s stay focused. What have you learned about the challenges IT managers are facing and this whole backup redesign movement?
Xin: It’s interesting. The challenges aren’t secret but they carry big implications for backup. Data is growing like crazy; that’s no secret. But it is now so big that the old method of loading an agent on a server to collect and copy backup data over a network to a tape isn’t keeping up. So IT managers are redesigning.
And what about servers? Servers aren’t servers anymore. Thanks to VMware, they are virtual machines that come, go and move around in a hurry. Traditional backup is too rigid. So IT managers are redesigning.
Administrators are changing too. The generation of backup admins who grew up tuning the environment is giving way to a new generation of backup, VMware and cloud admins who need much more intuitive and automated management tools. And so IT managers are redesigning. (Editorial comment: I discussed the change in administration in my post “Do IT managers really ‘manage’ storage anymore?”)
The Line: Okay, I think I’m seeing your trend. IT managers are redesigning. And it seems like you’ve got a clear idea of why. Can we take your list one at a time? I think my readers would be interested in what you are doing with TSM in each of these areas.
Xin: Sure, that makes sense.
Check back for part 2 of the interview in which Xin shares her near term plans for TSM. If you have questions for Xin, please join the conversation by leaving a comment below.
*The Line is my personal blog, and when it appears in the interview, it represents me as the interviewer.