Following an outstanding PurePalooza party on Monday night that featured a 2-hour performance by 6-time Grammy Award winner Carrie Underwood, you might have expected Tuesday’s General Session to be a little quieter than usual. However, that wasn’t the case at all as the energetic vibe from today’s session picked up right where Monday left off -- helping to quickly shake off the effects of a wild Monday night for many.
This morning’s 90-minute general session was themed “Best Practices in Action” and featured a client panel of IT leaders from AT&T, Equifax, Carolinas Healthcare System and the Port of Cartagena sharing how they are converting opportunities from Cloud, Mobility and Smarter Physical Infrastructures into tangible business outcomes.
The Unified Recovery & Storage Management track picked up on the General session theme with Tuesday’s breakout sessions featuring no fewer than TEN Tivoli Storage clients sharing real-life examples of how they were applying IBM Tivoli Back-Up and Recovery and Storage Management solutions to address a host of complex challenges. While this represents a just a tiny sliver of the valuable content, some of the session take-aways included:
• Irfan Karachiwala (Ph. D), Manager, Enterprise Data Strategy at Kindred Healthcare, a post-acute healthcare provider with over 450 locations in the U.S. has realized improvements in Recovery Point and Recovery Time Objectives by switching from data only backups to VM-based image back-ups using Tivoli Storage Manager for Virtual Environments;
• Redbook author Gerd Becker of Empalis Consulting, a German-based IBM Premier Business Partner recommended the use of TSM Fastback for Workstations to provide continuous protection and meet shorter Recovery Point Objectives (by the way you can try TSM Fastback for Workstations for free through the currently available trial);
• BJ Klingenberg, Distinguished Engineer in IBM Global Technology Services that uses Tivoli Storage Productivity Center to manage the storage environments of over 1000 accounts and 400 petabytes of data suggested taking 12-hour Storage environment snapshots to facilitate problem isolation and determination as part of a sound change and configuration management strategy;
• Petur Eythorsson of Nyherji, a Managed Service Provider in Iceland that provides management for 50 TSM servers mainly supporting mid-sized Windows-based environments confirmed that like many others, his client base has little patience for any recovery time beyond 2 hours;
• Huey Cantrell of Blue Cross Blue Shield of Louisiana reminded us that the overwhelming number of restore requests are for data that was recently backed-up so his IT organization spends it’s time and energy focused on the ability to quickly recover data created in the past few days;
• Eduardo Zalamena of Mitsubishi Motors of Brasil pointed out that within large organizations you can’t treat all data the same way. For example, a 2-hour restore time within some systems can be a catastrophic while for others it may be very appropriate. Eduardo recommended the implementation of system-specific recovery objectives to cost-effectively address requirements;
• John Clarke from United Healthcare that protects over 70 million Americans, has altered his teams approach back-up and recovery focus – emphasizing the restore over back-up primarily because of the emergence of Big Data systems such as Netezza and Teradata.
On a day that put IBM clients “front and center”, it was only fitting to close Tuesday with the Tivoli Storage Birds of Feather
meeting. This two hour, highly-interactive discussion gave clients the opportunity to get all their questions answered and provide direct feedback to Tivoli Storage Executives, Developers and Product Managers.
Based on the buzz around the Storage breakouts it was clear that the client focus on Tuesday was a hit so a huge thank-you to all the clients who took the time to prepare and share their stories at Pulse2013. Pulse wouldn't be a reality without your contributions!!!
As another Pulse begins to wind down, it’s time to start thinking about IBM Edge2013
in June. The Edge conference will bring us back to Las Vegas to hear more clients describe how they are Optimizing Storage and IT. If you weren’t able to join the 8000 of us at Pulse2013, start making plans to attend Edge by finding out everything you need to know (including the early-bird discount available through the end of April) at the IBM Edge2013 Conference website
The opening day of Pulse 2013 was one of the most exciting days I’ve had in 15 years at IBM. The fanfare, crowds, and keynotes were great. Carrie Underwood rocked. But the real excitement was about Tivoli storage software. Storage software was making an impression and turning heads.
Tivoli Storage Manager Operations Center is beginning its beta phase with hands-on labs, Expo Center demos, and a developer-led session on Monday afternoon. TSM Operations Center is the next generation of backup administration, and is unlike other backup administration dashboards. TSM Operations Center enables more consolidation, faster problem resolution, and better team collaboration.
People don’t usually get excited about backup software, but I heard the following comments:
"TSM Operations Center is the best thing to happen to TSM since incremental forever"
- Wanda Prather, Baltimore-Washington TSM User Group Member
“I’d like to congratulate the development team for the work they’ve done. I’ve been working with TSM for more than 10 years, and this is a great interface”
- Maria Carlizza, IBM Briefing Center Consultant
“This is flat out awesome. This is the best graphical user interface I’ve seen in the TSM world”
- Cyrus Niltchian, IBM Storage Technical Enablement
Wanda Prather, a TSM Consultant, User Group leader and member of the Early Access Program for TSM Operations Center, said there has been a real change at IBM. “I was amazed to see how fast our feedback was incorporated into the product. Listening has been the key. IBM has turned software development into a 2-way conversation." Two other Early Access Program members offered similar feedback.
I met some of the developers involved in this transformation. Marttine Wedlake is the User Interface Architect for TSM Operations Center. Martine and I worked the TSM Operations Center Ped during the lunch shift. In the afternoon, Colin Dawson and an Early Access Program client led a live demo session on TSM Operations Center. Colin has worked with IBM backup software for 20 years, since version 1 of ADSM (the precursor to TSM). One client called Colin, “the most patient man in the world” for his interest in user requirements. Martine and Colin are just 2 examples of the IBM talent working on TSM. At Pulse, I met 7 people with 20 years or more of TSM development experience. Very impressive!
Monday was a big day for Analyst involvement at Pulse. Analysts from Gartner, IDC and ESG offered guidance for storage professionals.
Dave Russell from Gartner kicked off the Storage track. Dave offered 5 top storage recommendations, ideas on the role of storage in cloud computing, and tips for modernizing backup.
Top storage recommendations:
- Deliver services, rather than infrastructure
- Focus first on agility and operational efficiency
- Manage data growth by deploying and exploiting storage efficiency technologies
- Pilot first. Validate at scale
- Test your backups and disaster recovery plans
The role of storage in cloud computing:
- The primary use case for cloud storage is as a low cost storage tier, often for backup and archiving
- Enterprises should view public cloud storage as a storage tier forlatency-tolerant applications
- Security remains the biggest inhibitor to cloud storage adoption
- Through 2014, despite the rise of disk-to-disk backups, disk-to-disk-to-tape will remain the predominant strategy for large enterprises
- 92% will replace or augment backups with snapshots or replication
- When snapshots are used, replication should also be employed to move the snapshot to a secondary location to mitigate against local hardware issues
Laura DuBois, from IDC and Jason Buffington from ESG also provided their perspectives on storage. Watch Laura and Jason present at Pulse2013 at the following links:
Jason Buffington, ESG, Data Protection:
See more Pulse 2013 videos at ibm.com/pulse
Are you attending Pulse 2013? Share your experiences with us.
The opinions expressed herein are sorely mine.
Day 1 and IBM PULSE 2013 for Unified Recovery and Storage
I had the pleasure of organizing the Tivoli Storage Software
track for Pulse this year, and if the first day is any measure, this is going
to be a really awesome week. If you weren’t able to make it to Las Vegas for
the event this year, you can catch most of the action on LiveStream at
Before the official kickoff of the conference on Sunday
evening, we spent Sunday with more than 1000 of our business partners from
around the world, sharing strategies for working together to help our mutual
customers transform their businesses and position themselves for success in the
new world. During this pre-Pulse event, we had two breakout sessions that were
very well attended.
First was Don Dishinger of our Worldwide Tivoli Storage
sales team sharing strategies for moving storage into the Cloud. In this
session, Don showed how traditional hardware and software resellers can move
their businesses from “selling stuff” to “selling services”, in particular
selling data backup and recovery services built on Tivoli Storage Manager. To
help demonstrate this opportunity, Don was joined by Thomas Bak, co-founder of
Front-safe, the developer of a cloud business portal for TSM, and Richard Spurlock,
CEO of Cobalt Iron, a managed service provider that offers backup services
based on TSM and the Front-safe portal.
Thomas and Richard really drove home the fact that this is a
great time to be an IBM storage partner. The market is going through an enormous
transformational shift – customers are saying, “make it simple, cut my costs,
and if possible, do it for me” – and between us, we have the solutions and the
services to take advantage of these shifts like nobody else.
Front-safe and Cobalt Iron were both honored with Tivoli
Partner Awards during the luncheon gala for their work in bringing IBM and
Tivoli Storage into entirely new market segments.
The second breakout session focused on helping our mutual
customers improve their storage efficiency, and showing them how to do so using
the analysis and migration tools from our latest acquisition, Butterfly
Software. Tom Hughes, formerly of Butterfly, made a very strong case for
storage being a huge business opportunity as organizations of all sizes struggle
with the combination of data growth, sprawling IT complexity, increasing
service level expectations, and tight budgets. The combination of Tivoli and
STG storage offerings can make an enormous difference in these areas, and Tom
showed our partners how to use Butterfly to prove it to their customers.
There was also a Tivoli Storage Virtual User Group meeting
on Sunday afternoon, where we arranged 3 speakers selected by the user
community. Svenni Gunnarsson, UNIX Infrastructure Engineer at Landesbankinn (Iceland)
described more than a decade of architecting, growing and managing Tivoli
Storage Manager and SAN Volume Controller. Patrick Jobin of Storagepipe
described how his company uses Tivoli Storage Manager FastBack as the basis for
a backup service that provides his customers with non-disruptive, continuous
protection and near-instant recovery of their critical data. And finally, Ron
Hermann of IBM STG explained the science of data deduplication.
Not a bad start, before the start, of Pulse this year.
The conference officially kicked off at 6:00 PM with the
opening of the traditional Expo Reception, where thousands of people make a mad
dash for the food, the drinks, and to see the latest in what IBM and dozens of
our partners are showing off this year. But we held a very special event within
the Tivoli User Community Lounge in the Expo Hall: this year, 2013, is the 20th
birthday of Tivoli Storage Manager, and we took the opening of Pulse as the
opportunity to share and celebrate it with our customers, partners, and product
development team, many of whom have been associated with the product from those
early days before it was called TSM, years before IBM even acquired Tivoli in
1996. Yes, TSM was originally developed within IBM in the early 1990’s and
released in 1993 as ADSM – AdStar Distributed Storage Manager.
In the expo itself, the Tivoli Storage team is showing off
some really cool things this year:
- A preview of the upcoming, revolutionary new
user interface for Tivoli Storage Manager
- Improvements in backup and recovery for
- The latest in storage hypervisor technology,
including advance storage virtualization and storage management
- Butterfly storage assessment and migration
- Cloud portals for both storage and backup
The next 3 days of Pulse promise to be just as packed with
content, news and fun. We have 38 speakers across 21 breakout sessions,
starting with Dave Russell, VP of Storage Research at Gartner kicking off the
track at 2:00 on Monday. Customers from across the globe will share their
experience – lessons learned and best practices – with our solutions, our
partners will offer new opportunities for optimizing storage services and
resources, and a selection of experts from IBM will show what’s new, and how
IBM is using these solutions internally to help our business succeed against
the challenges of data growth.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Day 1 at Pulse 2013 was grand and exciting! I am not in Vegas and how do I know? No points for guessing, all thanks to
social media #IBMPulse and my friends in Vegas who are tweeting away every
moment of the event.
Today is for IBM’s business partners! Deepak Advani, Tivoli
General Manger reemphasized on the role of Business partners and how critical
it is for IT innovations to achieve business results. Todd has very well captured the essence
of this event in his Pulse
Day 1 was also the day of awards!! Congratulations are in
!IBM Tivoli Award for Best Data Management Center Solution
was picked up by CobaltIron. CobaltIron will cover their solution during their
Wednesday session, including how to transform data backup costs into a business
opportunity – a must attend session! (Watch out for session# 1914, Room# 114,
2:00pm on Mar 6)
Front-Safe got the IBM Tivoli Award for the Best Cloud Solutions.
Watch out for their session on March 6 (session# 2436, room# 114) highlighting how
to create a Cloud Service around IBM Tivoli Storage Manager.
Then came the real example of how we turn opportunities to positive
outcomes, Chris Gartner! We talk about technologies all day, but the one that
created ripples in twitter.com was the “Pursuit for Happiness”. Thanks Todd for
blogging from Pulse.
Day 1 evening was reserved for Birthday Celebrations! Yes, IBM
Tivoli Storage Manager Birthday turns 20!! The celebration marks two decades of
back-up and recovery management leadership. Solution expo hall was abuzz with storage
enthusiasts! Thanks to Dave Russell of Gartner Inc for having joined TSM's 20th
birthday celebrations!! Needless to say, what a great way to network with
Storage experts from around the world!
And what a way to end the Day 1, but a musical extravaganza!
Bella Electric Strings performed at the Expo opening.
Thanks folks for bringing Pulse to people who are tracking and trending the world over. What I may not know is how much you all won in the blackjack J..Have a good one!
IBM Tivoli is looking for interested
parties to join our Early Access Program/Beta Program for FlashCopy
Manager. If you are interested in taking part, please go to the URL
below and complete this initial sign-up form. You will then be contacted
by our beta team regarding how to sign off on the beta legal form
online. Once that is completed you will be sent a nomination link, where
you can nominate your organization.
Signup form: https://www-304.ibm.com/software/support/trial/cst/forms/nomination.wss?id=4523
seen tremendous growth in recent years due to the size, type, and complexity of
data that is being created. Multimedia files, efforts to go “Green”, and the
general desire to be more collaborative in our daily work with all of our data
on hand as needed has increased the demand for storage. Analysts state that
half of all data in existence today was created within the last five years. What does that say about what the next five
digital world, this growth is driving the need for new thoughts around the cost
and complexity of managing storage, a desire for hyper efficiency to get the
absolute most out of storage resources is now the norm. This
requires new inventions in storage techniques and data analytics. You have
likely heard of cloud. In fact, you probably back up some portion of your data
to a cloud service today, either from your personal computer, tablet, or smart
phone. These services enable self-service delivery of storage and are built on
an integrated, optimized infrastructure. Services like these are a model for
doing business that can be translated into datacenters all over the world.
The IBM SmartCloud
Virtual Storage Center is the cornerstone of our storage cloud services because
it enables users to easily migrate to an agile, cloud-based storage
environment—and then to manage it effectively. VSC delivers unique capabilities for our customers including
automated provisioning of virtual storage resources pooled across heterogeneous
storage platforms, built-in efficiency features that remove traditional
barriers to increase the utilization of your existing storage assets, and
non-disruptive data mobility so that your data is available no matter where you
are. Storage can be provisioned directly
from a catalog in a self-service fashion and then placed on the appropriate
class of storage based on the required characteristics of the workload, with
integrated data protection and resiliency to match service level requirements.
As workload characteristics change over time, VSC can help reduce costs by
migrating less critical data to less expensive media.
United Kingdom-based investment and insurance company recently implemented IBM
SmartCloud Virtual Storage Center to build a more flexible, automated approach
to managing data that they had not previously been able to. Their IT department
is now able to offer an improved service to all lines of business at a far
lower cost. They have been able to reduce the amount of physical disk drives
they will need to invest in moving forward, while improving performance, which has
allowed them to redistribute their IT budget into other key areas.
Here in the
United States, one of our major telecom providers has been leveraging Virtual
Storage Center to increase the utilization of their storage assets to over 80%,
while reducing their reliance on tier 1 storage to greatly improve their total
cost of ownership. In addition, they have been able to automate many of the manual
tasks associated with managing their enterprise data center, freeing IT
resources to focus on strategic initiatives.
SmartCloud Virtual Storage Center has experienced a meteoric rise within our
storage software portfolio, with over 60 new customers in just one quarter of
general availability. This integrated approach to dealing with the major
obstacles in enterprise data centers has been well received by analysts and customers
alike. Leveraging key capabilities from our existing storage software
portfolio, built on years of experience and leadership, IBM SmartCloud Virtual
Storage Center has helped customers address the demands of rapid storage growth
and provide built in resiliency to ensure 24x7 operations.
information on IBM SmartCloud Virtual Storage Center and Pulse 2013, please
check out Tivoli Storage at Pulse by clicking here.
For those of our customers who have upgraded to TPC v5.1 or later, this below post will validate their smart decision to embrace the web-based graphical user interface (GUI). For the rest, go on and read further to understand what you are missing...
Back in June 2012, Tivoli Storage Productivity Center (TPC) v5.1 was announced with two user interfaces for managing the storage infrastructure: the stand-alone GUI and the web-based GUI. The web-based GUI provides a quick access to pages that you can use to monitor the condition, capacity, and relationships of the resources within your storage environment.
The web-based GUI is key to access critical storage information without needing to get glued to your administrator console in your data center premises. The web-based GUI helps you to achieve the following:
- view and acknowledge the status of resources that are monitored; these resources include storage systems, servers, hypervisors, fabrics, and switches
- view summary and detailed information about resources, including properties, usage, capacity, and several key performance metrics
- view the relationships and storage mapping among resources
- view the connectivity between host connections, servers, hypervisors, virtual machines, storage systems, and the fabrics
- identify potential problems and troubleshoot existing problems in a storage environment
- pull reporting, along with drag-and-drop approach to design custom reports that contain detailed information about the properties and performance of monitored resources. Note that the reporting interface also includes a set of predefined reports that provides quick access to preformatted data about resources.
The web-based GUI also allows you to start the element managers for various storage systems and switches. To learn more about managing resources in the web-based GUI, click here
to access the TPC information center.
In its latest edition TPC v5.1.1., the web-based GUI is enhanced to provide detailed view of the data path. The data path view shows the connectivity between host connections, servers, hypervisors, virtual machines, storage systems, and the fabrics through which they share storage. You can use this view to monitor status and pinpoint problem areas in selected data paths. This view includes both graphical and tabular representations of the top-level resources in a data path.
You can use the data path view to:
- view the path of data that is shared between resources
- view the fabrics through which resources in a data path are communicating
- view the propagated status of the top-level resources that are in a data path
- view the status of the internal resources for top-level resources that are in a data path
- customize the appearance of the data path view to suit the needs of your environment
- export the data paths view as an image or CSV file
For more information about viewing data paths in the web-based GUI, click here
Watch a short video on 'Achieving storage efficiency with Tivoli Storage Productivity Center
'. With TPC v5.x, both the packaging and pricing are simplified to offer comprehensive management license at competitive prices. To learn more, please reach out to your IBM sales representative or business partner
Data protection matters! Actually it matters even more with the advent of big data. The unique challenges of managing & protecting big data has forced IT professionals to relook at their data backup & protection policies.
Every year ESG conducts a forward looking spending intention survey. They shared a couple of interesting facts that do not surprise but definitely reinstate my thoughts. When organizations were asked what they would consider most important IT priorities over the next 16-18 months, 30 percent responded back saying “improved data backup & recovery”!
And when they were asked what they would characterize as challenges with their organizations’ current data protection processes and technologies, “cost” & “need to reduce back up time” came out to be the major concerns.
ESG analysts Mark Peters and Tony Palmer shared these insights as they took us through the results of their lab testing on Tivoli Storage Manager. If you are not familiar with IBM Tivoli Storage Manager (TSM), it is a scalable client/server software primarily designed for centralized, automated data protection. The goal of the ESG report is to educate IT professionals and provide insight into the advanced data backup technologies such as forever incremental back up, deduplication and why it is so important in current scenario. Click here for the ESG video
The TSM Lab validation was performed using a combination of hands on testing, audits of IBM customers in live production environments and detailed discussion with IBM experts. The objective is to validate some of the valuable features and functions of the product and show how those can be used to solve real customer problems, and identify any area of improvement.
IBM has continuously invested in TSM platform bringing innovation to data protection and recovery. ESG evaluates how the newer versions of TSM provide a turnkey solution to a range of data protection issues. They found that the two technologies (deduplication and progressive incremental backups) working in tandem were able to achieve 90 percent data reduction after just six incremental backups and 95 percent data reduction after ten backups. Replication function is also fully integrated with deduplication, thus optimizing quicker recovery during disasters. TSM uses policy-based automation along with intelligent move-and-store techniques, helping to reduce data administration efforts. Over all, ESG’s validation rightfully points to the key enhancements to the TSM platform that drive greater scalability, efficiency, and data availability.
Please register and download the detail 23 page ESG Lab Validation Report
Opinions are my own
IBM Tivoli Storage Manager Operations Center is the next generation of backup administration. TSM Operations Center can dramatically improve simplicity, scalability and backup quality.
A short video is now available with a screencam view of backup system consolidation, intuitive problem resolution and integrated team collaboration.
Take a look and see how IBM’s advanced interface for Tivoli Storage Manager can change the way you see your backup system.
All statements regarding IBM's future direction and intent are subject to change or withdrawal without notice and represent goals and objectives only.
IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
"The opinions expressed herein are sorely mine"
If you are following the developments related to Pulse 2013
you’re likely well aware that Peyton Manning has been announced as the keynote speaker and the evening entertainment at Pulse Palooza will feature Carrie Underwood. If you’ve been to Pulse before you also know you can expect compelling thought leadership in the General Sessions and deep content in over 300 breakout sessions to choose from.
Over and above all that exciting news there’s one thing that keeps attendees coming back year after year – the opportunity to network. Each year following Pulse, attendees tell us through the post-Pulse survey that networking with the over 8000 conference attendees rises to the top as the most valuable aspect of the event.
The opportunity to network with your Storage colleagues at Pulse 2013 will once again be front and center at the conference. Formal opportunities exist such as the Storage Birds of a Feather session, Meet the Experts in Storage, Client Connections along with access to Storage subject matter experts from development and product management in the Expo Hall. And of course in Las Vegas there’ll also be plenty of informal gatherings to connect with Storage professionals to share knowledge and expertise.
A great way to start the networking process is to take in the numerous client-led sessions in the Unified Recovery and Storage Management track within the Cloud and IT Optimization stream at Pulse 2013. Following the track-kick off which features Dave Russell, Research Vice President at Gartner
you’ll have the opportunity to hear IBM clients sharing their experiences, some highlights of which include:
• Learning about the experiences of Chesapeake Energy with the new TSM Backup and Recovery Dashboard based on their participation in the Early Adopters Program;
• Understanding how The University of Sydney is using SmartCloud Virtual Storage Center to provide centralized management of its diverse storage environment;
• Hearing how Banco de Brasil improved its backup capabilities by taking advantage of the latest advancements in Tivoli Storage Manager;
• A panel of experts from Blue Cross Blue Shield of Louisiana, Kindred Healthcare and Centene Health discussing how they are protecting healthcare data with IBM storage solutions.
While this is just a tiny sampling of the type of organizations that will take to the podium in the Storage track at Pulse there’s a wealth of experience to help you tackle your most pressing Storage Management challenges. Taking in the sessions is only the beginning – connecting with these storage professionals in the numerous networking opportunities at Pulse is how the conference truly comes to life.
If you’re already registered for Pulse start you can start networking now by connecting with the growing list of speakers and other conference attendees on the Pulse2013 Vivastream
site and if not visit the PULSE 2013 home page
for all the conference details and to register today.
Please plan to join IBM and thousands of your peers at the MGM Grand Hotel in Las Vegas, March 3 to 6, 2013.
is IBM’s premier event focused on business transformation and IT optimization, helping clients learn how to turn opportunities into outcomes.
As the planet becomes smarter, it becomes clear that a solid, robust, scalable and cost-effective IT infrastructure is required to create, store and manage all the information at the heart of these new opportunities.
Unified Recovery and Storage Management is the cornerstone track within the Cloud and IT Optimization stream at PULSE 2013. We are putting together a very excited agenda, and I’d like to give you a preview of what you can learn from your peers, thought leaders, and yes, a few IBMers, by attending this track.
We kick off the track on Monday with a keynote presentation by Dave Russell, Research Vice President at Gartner. Dave will describe the trends that his team is seeing, and encourage you to take a position on transforming and optimizing your data management infrastructure.
During the 3 days of breakout sessions, you will learn how many of our customers have started on this journey, including best practices and outcomes. Our speakers include subject matter experts from:
• Two major banks
• Two universities
• Five healthcare organizations
• Several consumer and industrial companies
• Five managed service providers
• A leader in media and entertainment
Some of the top-of-mind topics that will be covered include management and protection of virtualized server and storage environments; advancements in disaster recovery and business continuity; storage in the Cloud, storage as the Cloud, and storage to the Cloud; backup consolidation and simplification; and how to easily cost-justify an efficiency improvement project to your management.
You can also learn how IBM “eats its own cooking” as the IBM Office of the CIO describes its use of IBM storage management software to drive costs out of our business while meeting the computing demands of a company the size of IBM.
You will also have the opportunity to learn about new products and enhancements – we can’t tell you what they are yet, but we’re pretty excited.
You can see who our expert speakers are, what they’ll be speaking about, and start to build your experience at Pulse this year by visiting the Pulse SmartSite and Agenda Builder at: http://www.pulsesmartsite.com/ "The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
I have a friend - he's a sales guy, but he's still a friend - that once had his laptop stolen from his rental car. This put him in a world of hurt. He hadn't been backing it up, so he lost everything that hadn't been transferred to some other system. This included several very large proposals that he had been working on for weeks, as well as information on many contacts and communications. He ended up losing at least one of those deals. All while spending many hours trying to rebuild his professional life. To say that he has been less than effective for the past few weeks would be an understatement.
How about you? If you are gainfully employed and not using a virtual desktop or other cloud service, you likely create, store and manage a great deal of important information on your personal computer. Do you back it up regularly? If you do, have you tested your backups lately to ensure you can actually recover your files if something - anything - goes wrong?
I remember seeing reports from analysts a few years ago that estimated as much as 20% of all corporate data is stored only on employee workstations. This results in a tremendous amount of total risk for organizations, even if the impact of a lost laptop only impacts one employee and the projects and teams that he or she is working on. Leaving the critical task of backup up to these employees has been the normal approach for most businesses, but that's obviously asking for trouble -- most of us will not remember to run a backup, if we even knew how.
And when central IT doesn't provide a solution, the smarter employees (usually the ones that have already experienced critical data loss) will take matters into their own hands. An increasingly popular solution for these employees is to use public cloud services, like DropBox
-- but think about that: do you want your sensitive, corporate information stored on a public cloud service? Yikes!!!
It's time for the IT department to take ownership of this data and provide tools for data protection and recovery that are easy-to-use and don't get in the way of employee productivity. IBM offers an excellent solution: IBM Tivoli Storage Manager FastBack for Workstations. As the name implies, it is part of the industry leading family of scalable, robust, high performance data protection and unified recovery software solutions. It is fully integrated with Tivoli Storage Manager (TSM
) to provide seamless, centralized protection of PCs within the context of enterprise-wide data protection. Or it can also be used standalone, without TSM. FastBack for Workstations
runs in the background, without any intervention needed by the employee. Whenever a file is saved to disk, a copy is made in the local backup repository automatically. That copy can then be replicated, again automatically and transparently, whenever the PC is connected to a network. The replication target can be a TSM Server, a file server, a cloud service, etc. So you have a copy locally to quickly restore individual files when you do something dumb, and you have a full copy off of your system to do a full restore when something worse happens. The central administration console can manage thousands of endpoints.
You can now try FastBack for Workstations for free. Just go to this link
. You will quickly see just how easy it is to set up your backup policies, run your first backup, and be able to perform restores with a simple drag-and-drop operation. "The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Follow me on Twitter: @rcvining
IBM is designing a new administration interface for Tivoli Storage Manager (TSM). We would like your help selecting the name.
Please participate in a quick survey to tell us what you think. This anonymous survey takes less than 3 minutes to complete.
Click here to take survey
Thank you in advance for your participation.
You can follow news about TSM ‘s next administration interface by joining the TSM UI Community on IBM DeveloperWorks, or see us at Pulse 2013
We’re getting deep into the planning for our 6th annual PULSE conference (ibm.com/pulse
), and I’m getting very excited about the storage content that is being assembled. Again, it will be at the MGM Grand Hotel in Las Vegas, March 3 – 6, 2013.
At our Storage Track Kickoff session, we’ll have some new things to announce and highlight, and we’re close to announcing an exciting keynote speaker.
Following the track kickoff, we’ll have 20 breakout sessions on data protection and storage management topics, covering advances in virtual machine protection, disaster recovery, cloud integration, and a lot more. We’re mixing it up a lot more this year to ensure you get a range of perspectives. We’ll have 21 client speakers discussing their experiences and best practices; plus 8 business and technology partners providing insights into added value approaches to storage management who will be complemented by IBMers sharing the new stuff we’ve been working on.
Among the client speakers will be storage professionals from across the globe representing major banking, healthcare, media, industrial and university organizations. There will also be sessions on a variety of cloud topics, including private cloud storage and backup-as-a-service opportunities.
To follow on a theme mentioned by Steve Mills in his keynote at PULSE 2012, we’ll show how IBM “eats its own cooking”, sharing how IBM’s Office of the CIO transformed its massive storage infrastructure; and how IBM’s Strategic Outsourcing services organization is leveraging our products to more effectively manage their clients’ storage environments.
There will be many cool things to see in the expo center again this year, including offerings from many of our ecosystem partners, and you can roll up your sleeves in the hands-on labs and product training and certification areas.
Have you heard about this year’s PULSE PALOOZA entertainment? We rocked the Grand Garden Arena with Maroon5 in 2012, and will follow that with Carrie Underwood in 2013.
Now’s the time to act. Early bird registration, which saves client attendees $500 off the conference fee, closes December 31st. Go to http://ibm.co/pulseregister
and get ready for an outstanding event. I look forward to seeing you there. "The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
IBM Tivoli is looking for interested parties to join our Early Access Program/Beta Program for FlashCopy Manager. If you are interested in taking part, please go to the URL below and complete this initial sign-up form. You will then be contacted by our beta team regarding how to sign off on the beta legal form online. Once that is completed you will be sent a nomination link, where you can nominate your organization.
Signup form: https://www-304.ibm.com/software/support/trial/cst/forms/nomination.wss?id=4523
I've written about STORServer before
. They are an IBM Ready-for-Tivoli Software Certified Business Partner, that offers a range of backup and recovery appliances that leverage IBM Tivoli Storage Manager (TSM) software. The sweet value add from STORServer, besides putting all the hardware and software together for you, is the nice, simple user interface that they've built in front of TSM.
Earlier this year, STORServer
announced that they would offer the STORServer Console (SSC) as standalone software, enabling customers or other integrators to build their own TSM based backup appliances. SSC allows Tivoli Storage Manager users to operate their environment
entirely from an easy-to-use interface, while maintaining the latest
robust, feature-rich capabilities of TSM. The software gives nearly any
administrator or operator the ability to manage and monitor their TSM
environment with simplicity.
STORServer is now announcing the availability of STORServer Console v3.0
(SSC), which supports client node replication, providing the ability to incrementally replicate a backup client node’s data from one TSM server (source) to a remote TSM server (target) for disaster recovery. In addition, numerous enhancements have been made to SSC v3.0 reports, including:
- New replication activities reports providing information on client node replication processing.
- TSM client version numbers in the client activities report.
- Missed files report that can now be configured to include specified policy domains only.
- Storage pool reports with a new section that identifies unprotected storage pools and provides more information as to why they are considered unprotected.
STORServer is offering a free 45-day demo license at http://storserver.com/STORServerConsole.aspx
. You can read the full press release here
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Data centers across enterprises are witnessing unprecedented data growth, which translates to increased costs and management complexity. One of the leading analyst groups, the Evaluator Group
, has analyzed the storage resource management (SRM) software space and created a detailed insight report to outline how the SRM segment is evolving, and why it is important that storage managers need to have a storage strategy aided with a comprehensive tool such as IBM Tivoli Storage Productivity Center to better manage future challenges.
Download this report here
, compliments of IBM.
What's more? In addition to simplified management of capacity, performance and provisioning of storage infrastructure, Tivoli Storage Productivity Center V5.1 also enables comprehensive storage replication management.
In many enterprises today, storage replication is riddled with manual errors and/or poorly written in-house scripts that often provide no view of overall copy environment status. Additionally, setup and ongoing management of large-scale copy services is increasingly becoming cumbersome.
To learn more about TPC's advanced replication management capabilities, tune into the upcoming webinar "Simplified storage replication for high data availability
" through Tivoli User Community on Nov 13, 2012 at 11AM ET
. Click here
to register for this event.
Business Continuity experts get ready. As communities in the Northeast US recover from devastating personal losses, people will begin to recover their businesses. We may experience the largest IT recovery effort in history.
Business losses from Hurricane Sandy will be enormous. Besides property loss, there is apt to be significant loss of information. There have never been so many information-driven organizations impacted by a single event. Power grid outages in India last summer impacted ten times more people, over 600 million, but far less of the world's business information.
Many organizations relocated their data ahead of Hurricane Sandy, but others weren’t as lucky. Systems may need to be replaced and data recovered from backup vaults. The extent of data loss could take weeks to assess,
If you have all your data today or, better yet, didn't experience an IT outage, hug your IT team. Keeping your information safe and available has never been more challenging.
To the IT heroes who recover our data after disasters, we salute you. If you’re working on Hurricane Sandy recovery, snap a few photos or capture some video, as a reminder of why we have backup systems. Please share your favorites here.
Cost of backup can be reduced up to 40% with an effective archive
week’s IBM Information
Management on Demand (IOD) event in Las Vegas, Michael Barton (Product
Marketing Manager, IBM Tivoli Storage Software) presented “All-in-One file
archiving with IBM Tivoli Storage Manager Suite for Unified Recovery –Archive
Option.” IOD was attended by more than 12000
attendees and kicked off on October 21 with the General Session featuring analytics
and big data, and continuing all week with keynote sessions on Business
leadership, Information management, Business analytics and Enterprise content
Storage was front and center at IOD with both Michael Barton’s TSM SUR –
Archive presentation, as well as presence in the IBM booth focused on IBM
SmartCloud Virtual Storage Center’s storage analytics engine and capabilities.
into Mike’s presentation:
- One of the analyst said 40
percent of the planet’s data should be archived, or moved out of the
production environment. That seems
reasonable. Applications simply run
better with less data to manage.
- Using a backup system for
archiving can off-load production systems, but can cause bloat in the
backup environment, and make your data harder to find.
- With the rapid growth of
unstructured file data, the benefits of an effective file archiving
solution are becoming more apparent.
Bloated file servers and NAS systems can impact productivity for
users, administrators and backup processes. Archiving can reduce requirements for
power, cooling and floor space.
- Industry analysts estimate the
cost of backup can be reduced up to 40% with an effective archive
solution. IBM's approach to file
archiving implements policy-based tiered storage, so large numbers of
files can be managed effectively.
Storage Manager Suite for Unified Recovery (TSM SUR) Archive solution
enables a simple, scalable solution that can significantly reduce costs for
file storage. This solution supports
information lifecycle management for efficient, long-term data retention
Want to know
how you can save money using Tivoli for
the space required for archive data up to 50%, using deduplication and
migration of archived data between storage tiers and storage systems without
disrupting users or applications
to retire old systems
decades-long retention times
without complexity, using policy-based administration
about this here: Tivoli Storage Manager
– Archive solution
10 October 2012
In my last blog
, I announced that I’ve moved into a new role, focusing on improving the overall experience for Tivoli Storage software customers and users. One of the areas that is a prime focus for me is the initial experience customers have with our products, and anything that can be done to make them easier to acquire, install, configure and gain fast time to value is of huge interest to me.
One way to achieve these goals is through a fully integrated, easy to use, yet enterprise class appliance. There are many backup appliances on the market, and to make it easier for you to choose the right one for you, analyst firm DCIG (dcig.com
) recently published the comprehensive 2012 Backup Appliance Buyer’s Guide. This guide can be downloaded for free from http://backupapplianceguide.com/
. In it, they analyze, rank and provide details on 66 backup appliance models from 13 vendors. This report includes only appliances that integrate backup software with server and storage hardware, and astutely excludes deduplication and virtual tape appliances that require a separate backup application to drive data to them.
DCIG’s plan was to rank the appliances into Basic, Good, Excellent and Recommended categories, based on a proprietary methodology with weighted measurements for a broad range of features and functions. But something interesting happened on the way to the publication of this guide: they found that one appliance, the STORServer EBA 3100, out-ranked the others by such a wide margin that they felt compelled to create a new category just for it: “Enterprise.” The STORServer EBA 3100
is the most scalable of STORServer’s offerings that are built on IBM Tivoli Storage Manager backup software, IBM System x servers and IBM System Storage, and they wrap it all in their own simple, intuitive user interface.
Tivoli Storage Manager
provides industry leading levels of functionality, scalability, reliability, performance and return on investment. As such, it can require an experienced hand to properly install and configure it to gain the maximum value. STORServer does all of that for you, leveraging many years of best practice experience, pre-installing and configuring the software, and delivering a ready for action solution.
I recently learned of a hospital
local to me, Cooley Dickinson in Northampton, Massachusetts that realized the value of the STORServer solution to both centralize their formerly siloed approach to backup, but also to enable disaster recovery and business resilience capabilities.
If you are looking to improve your backup and recovery capabilities, due to problems with the scalability, reliability, functionality, performance or operational costs of your current solution, take a look at STORServer. It may be the quickest and easiest way to fix your backup and disaster recovery capabilities.
To learn why IBM Tivoli Storage software may be the right solution for you, whether you or not you decided to deploy it in an appliance, click here
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Server virtualization and storage virtualization go hand in hand. Centralized, virtualized storage is crucial for advanced server virtualization to be flexible and easy to manage. Companies are realizing that to unleash the real potential of cloud agile infrastructure, storage virtualization has to become mainstream like server virtualization.
For many companies, there is a constant need for additional storage resources to support growing volumes of information. And if you don’t focus on managing your storage infrastructure, you can find that one virtual server is running out of storage capacity, even while there is ample capacity in other parts of the network.
With storage virtualization, companies now can make better use of existing investments in disk capacity and can often postpone the need to purchase additional capacity. As storage becomes virtualized, it becomes easier to manage and helps companies to adapt to business needs much faster. And not to forget, it actually costs less!
Have you heard? I am sure you have... but if not, check it out!
On October 3, 2012, IBM announced significant enhancements to
the Tivoli Storage Management family of products...
Highlights of the IBM® Tivoli® Storage Manager V6.4 family include:
- Performance enhancements with progressive incremental backup for virtual environments,
removing the requirement to perform periodic full backups in a VMware environment
for Data Protection
- Self-contained, application-consistent backup for Microsoft™ Exchange and
SQL Server running on VMware Simplified deployment and configuration
when integrating with VMware vCenter for Data Protection
- Enhanced recovery performance and reporting of VMware environments
- NetApp SnapMirror and virtual controller support for NetApp snapshot-assisted
progressive incremental backup
- Complex password support and improved user authentication and management by
integration with Lightweight Directory Access Protocol (LDAP)
- Enhanced Cognos® reporting to monitor backup and archive environments
- New support of data protection and recovery for SAP HANA in-memory databases
Highlights of the IBM® Tivoli® Storage FlashCopy® Manager V3.2 family include:
- Integration with Metro Mirror and Global Mirror functionality on AIX® , HP-UX, Linux™ ,
and Solaris with IBM System Storage® SAN Volume Controller and IBM XIV® Storage Systems
to provide application consistent backup and restore at a remote facility
for improved disaster recovery
- Integration with N series and NetApp snapshot functionality to provide application
consistent backup and restore on AIX , HP-UX, Linux , Solaris, and Windows™ platforms.
- Advanced data protection and recovery features for VMware vSphere environments
- Import VSS Snapshots only when needed to improve backup performance and management of flashcopies
- Enhanced data protection capabilities for Microsoft™ Exchange 2010 Database Availability Groups (DAG)
- Tivoli Storage Manager integration for File System and Custom Application support on Windows
Usability, scalability, and performance improvements in Microsoft Windows graphical user interfaces (GUIs)
For more details, look here:
TSM 6.4 Announcement:
In many organizations today, storage replication is riddled with manual errors and/or poorly written in-house scripts that often provide no view of overall copy environment status. Additionally, setup and ongoing management of large-scale copy services is increasingly becoming cumbersome. Tivoli Storage Productivity Center (TPC) enables simplified yet comprehensive control over replication process. With the release of TPC v5.1 in June 2012, the replication management capabilities are now well integrated into the TPC core license.
TPC extends support for FlashCopy, Metro Mirror, Global Mirror, and Metro Global Mirror sessions. While providing central view of the replication environment, TPC provides end-to-end management and tracking of copy services, including both planned and unplanned disaster recovery procedures. In addition, TPC enables practice volume sessions that allow storage managers to test their DR environment without interfering with daily DR operations.
The following new capabilities were added to TPC v5.1:Failover operations that are managed by other applications
Applications such as the IBM Series i Toolkit, VMware Site Recovery Manager, and Veritas Cluster Server manage failover operations for certain session types and storage systems. If an application completes a failover operation for a session, the ‘Severe’ status is displayed for the session. An error message is also generated for the role pairs for which the failover occurred.Additional support for space-efficient volumes in remote copy sessions
You can use extent space-efficient volumes as copy set volumes for the following IBM System Storage® DS8000® session types:
• FlashCopy® (System Storage DS8000 6.2 or later)
• Metro Mirror (System Storage DS8000 6.3 or later)
• Global Mirror or Metro Global Mirror (System Storage DS8000 6.3 or later)Reflash After Recover option for Global Mirror Failover/Failback with Practice sessions
You can use the Reflash After Recover option with System Storage DS8000 version 4.2 or later. Use this option to create a FlashCopy replication between the I2 and J2 volumes after the recovery of a Global Mirror Failover/Failback with Practice session. If you do not use this option, a FlashCopy replication is created only between the I2 and H2 volumes.No Copy option for Global Mirror with Practice and Metro Global Mirror with Practice sessions
You can use the No Copy option with System Storage DS8000 version 4.2 or later. Use this option if you do not want the hardware to write the background copy until the source track is written to. Data is not copied to the I2 volume until the blocks or tracks of the H2 volume are modified.Recovery Point Objective Alerts option for Global Mirror sessions
You can use the Recovery Point Objective Alerts option with IBM TotalStorage Enterprise Storage Server® Model 800, System Storage DS8000, and System Storage DS6000™. Use this option to specify the length of time that you want to set for the recovery point objective (RPO) thresholds. The values determine whether a Warning or Severe alert is generated when the RPO threshold is exceeded for a role pair. The RPO represents the length of time in seconds of data exposure that is acceptable in the event of a disaster.
Learn about these enhancements and more here
For more information on TPC, visit ibm.com
. Download the 2012 Gartner's Magic Quadrant for Storage Resource Management and SAN Management Software, compliments of IBM, here
I Have New Job!
For the past 4+ years at IBM, I was the worldwide product marketing manager for the IBM Tivoli Storage Manager (TSM) family of data protection and recovery solutions. But as of a month ago, I am now in a brand new role, Customer Experience Product Manager across the Tivoli Storage software group.
I’ve been asked to bring together various IBM business functions to help identify areas for customer experience improvement, measure success, and generally be the champion for all things that will help address a customer’s experience with our products.
In addition to reading and learning and reaching out to like-minded people, my initial efforts have been to assess where we are and the progress we’ve made to date. For example, we’ve made tremendous progress within the TSM family over the past 4 years starting with the release of TSM v6.1 – adding in valuable features such as deduplication, replication, monitoring and reporting, while also streamlining and unifying the user interface. We also introduced a new pricing model that makes it much easier to acquire, manage and forecast your backup software licenses.
The next release of the TSM family will be announced in early Q4-2012, and it will include some exciting enhancements to improve the user experience in TSM, TSM for Virtual Environments and Tivoli Storage FlashCopy Manager. And next year we’ll be rolling out a brand new user interface that promises to make the day-to-day administration of TSM much, much easier.
We’ll also be rolling out the IBM SmartCloud Virtual Storage Center, our storage hypervisor that was pre-announced at PULSE in March, and it promises to do for storage what VMware and others have done for servers: improve utilization, simplify management, and reduce costs. There are many upcoming events in October that will feature these Tivoli Storage product announcements, and we hope you can join us to hear more details. They are:
IBM Smarter Computing Executive Summit
– Oct 2 – 4, Pinehurst, NCInterop New York 2012 / Enterprise Cloud Summit
– Oct. 1 – 5, New YorkIBM InterConnect 2012
– Oct. 9 – 11, SingaporeSAP TechEd
– Oct. 15 – 19, Las Vegas, NVIBM Information On Demand
– Oct. 21 – 25, Las Vegas, NV
IBM Business Without Limits Storage Days – various dates & locations
Oct. 25, Columbus
Oct. 30, Jacksonville – registration url TBD
Nov. 13, NYC – registration url TBD
Your experience with our products is only one pillar in the building that we’re trying to construct. How does it tie in with your interactions with our marketing and sales teams? Does our story match our solution capabilities? Are you getting what you were promised?
Does the product documentation provide the answers to your questions, or help to avoid needing to ask the questions at all?
And what about support? A recent survey
by STORAGE Magazine of enterprise backup software users rated IBM #1 in the category of support. But what can we be doing better, or differently, to keep you delighted in your relationship with IBM?
At the end of the day, I’m looking at this role in 2 ways:
- What can we fix or improve?
- How can we ensure that everything new that we do is viewed through a customer experience lens?
To be successful, I’m going to need the help of a lot of people who have a vested interest in our success – across all facets of our business, but especially from our customers and partners. Please reach out to me at firstname.lastname@example.org with any ideas or comments.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
IBM’s Business Without Limits
Recently, I had the distinct pleasure to deliver
a presentation on Data Storage and Compliance at the IBM Tivoli event 'Business
Without Limits 2012' in Bangalore,
India. There are more than 100 attendees who
attended the event from almost every industry.
My Track for the day: Addressing Data Growth, Threats and Compliance; Unified
The volume, velocity and importance of data have
increased dramatically during the past few years to the point where most backup
and archiving solutions can't keep up with the scalability, functionality,
performance, reliability and budget realities of today and tomorrow. Attendees
understood how to reduce backup data capacity by as much as 95%; how to reduce
the amount of new data at risk by 90% or more; and how to simplify global data
recovery operations and achieve compliance by leveraging a unified management
I was privileged to present in such an interactive
session, where customers understood how our broad product portfolio will help
in addressing their business challenges.
IBM now brings ‘Business Without Limits 2012’ to several cities across the United States
in October and November. This is an
exclusive IBM Tivoli event designed to increase awareness and thought
leadership among the IT managers, Infrastructure leaders, Systems
Administrators, Storage Managers, and Data Center Managers. IBM’s Business
Without Limits event is coming soon to the following cities:
Oct 18: Philadelphia
Oct 25: Columbus
The event will focus on how IBM’s Integrated Service Management strategy
brings together the different capabilities to enable integrated delivery of
business services across complex, interconnected physical and digital
IBM’s Business Without Limits event will have the following Storage Tracks:
the pivotal role of storage in modern data center
backup and unifying recovery
your data protection headaches to the cloud
storage analytic and reporting
This conference will explore how you can capitalize on the opportunities of
a smarter planet and remove the barriers to innovation that will help you
achieve “Business without Limits.” As
today’s leaders are transitioning to smarter, flexible cloud infrastructures
that speed the delivery of innovative products and services, effective storage
management becomes a critical component of that success. Please join us at this event to learn more!