To follow an exciting opening day yesterday, the buzz around bold moves continued on Tuesday, starting bright and early with the day 2 general session.
The morning opened with Steve Mills, Senior Vice-President and Group Executive IBM Software and Systems, “setting the agenda” as he outlined the fundamental mantra that IBM has been delivering of Visibility, Control and Automation as more important than ever in the cloud era.
Steve then turned the stage over to Deepak Advani, General Manager, Cloud & Smarter Infrastructure, IBM Software Group. Over the next 30 mins or so, Deepak was joined by clients from Paychex, Honda Manufacturing and Red Bull Racing to discuss how they were improving business outcomes by embracing disruptive technologies such as big data, analytics, mobile and cloud.
Deepak spoke about the importance of applying analytics to IT Operations. He shared how the IBM CIO office has applied data-driven analytics to the storage infrastructure to reduce user cost of storage by 50% through the deployment of IBM SmartCloud Virtual Storage Centre (VSC).
Even more exciting is that this type of capability and the resulting benefits are no longer limited to large storage environments. Today IBM announced IBM SmartCloud Virtual Storage Centre Entry and IBM SmartCloud Virtual Storage Centre for Storwize. The entry editions are attractively priced for those organizations managing smaller environments, up to 250 TB of data in the case of VSC Entry. Joe King, Vice President of Presales Consulting at CAS Severn (@jckingmd) tweeted:
Policy based storage placement is a cakewalk with Virtual Storage Center Entry. The Power of Analytics is here today at
We also heard from IBM Security expert, Brendan Hannigan, General Manager, IBM Security Systems Division, who spoke about the critical nature of security in cloud. Customers often cite security as the top obstacle to cloud adoption, so Brendan’s message was timely. About being a security guy at a cloud conference, Bendan joked:
I feel like a mosquito at a summer picnic!
He said security breaches cost an average of $11 million in the US, and can take up to 8 months to discover. Fortunately, new solutions from IBM provide end-to-end security, utilizing the cloud, that can reduce successful attacks to near zero.
Following the general session, the Storage track got back into full swing with client, Business Partner and IBM speakers outlining the bold moves they are making. Breakout session highlights from Tuesday included:
Bobby Karim, Unix System Administrator from Allianz Australia discussed how his organization has shifted away from multiple backup and restore tools delivered through 3rd party service providers, and has consolidated all of his organizations data protection requirements to the Tivoli Storage Manager Suite of Unified Recovery (TSMSUR). The flexibility within TSM SUR provides the comprehensive capabilities needed by Allianz to meet it’s recovery point and recovery time objectives while proving much simpler to manage.
Thomas Bak Co-Founder and CSO of Front-safe and Stephen Jones, CTO of TriDatum showcased how they are partnering to deliver private cloud data protection. TriDatum reviewed a case study where they have combined the Front-safe Cloud Portal, Tivoli Storage Manager and its consultative approach to meet it’s clients data protection requirements -- a US-based financial services provider that values of the cost of loss of data at $300,000/day/location now confidently protects data created in it’s 300 branches efficiently and cost-effectively.
Attendees were treated to a live demo of IBM SmartCloud Storage Access, a self-service portal that can reduce storage deployment time up to 95%. Nick Harris explained how SmartCloud Storage Access can work with SmartCloud Virtual Storage Center to enable self-service provisioning for multiple brands of storage systems.
The SmartCloud Virtual Storage Center development team, Ben Randall and Teresa Swingler, provided a live demo of new V5.2 features, including simplified provisioning, performance management, and IBM’s exclusive Tiered Storage Optimizer.
Fernando Dondeo, from Grupo Boticário in Brazil spoke about Data Protection for SAP analytics environments. SAP HANA is a high performance, high value analytics system for SAP. Using IBM Tivoli Storage Manager Data Protection for ERP, Boticario was able to reduce backup time by 77% while providing superior data protection for SAP data.
Finally – while all this great content was being delivered, the Storage pedestals in the Solution Center were hopping. Interested folks lined up to see how the intuitive nature of the TSM Operations Center eases backup administration, how IBM SmartCloud Virtual Storage Centre drastically simplifies data management tasks and how Butterfly studies continue to illustrate how clients can slash their data protection costs by migrating to the an IBM data protection platform.
I’m excited about another full day tomorrow of rich content but now it’s time to take a breather and enjoy some quality networking time with colleagues tonight during Pulse Palooza – and maybe witness a few “bold moves” of another kind by Pulse attendees on the dance floor.
Greetings from Pulse2014 in Las Vegas.
Over 11,000 attendees at Pulse this year. Can you believe it? The MGM Garden Arena was jammed to the rafters for the opening session, featuring executives from Kuuluu, Twilio, Continental AG and IBM. It's exciting the hear about advances in driverless vehicles, mobile applications and gaming - all driven by cloud.
The transition to cloud has been remarkable. Two years ago at Pulse2012, many people had cloud projects, and were proceeding with caution. Last year, there were many cloud success stories, and active discussion about how cloud might evolve. This year, it's clear that cloud-driven business and IT transformation is in full swing.
Darren Bibby, VP Channels and Alliance Research at IDC predicted that, by 2016, 25% of all software will be subscription based. Organizations must plan for this transition or risk being left behind. Or, as Erich Clementi, Senior VP of IBM Global Technology Services put it, you can, "be the next Blockbuster or the next NetFlix".
2014 Pulse attendees are a remarkable group - Not the type to be left behind by a new trend. There is an incredible amount of learning and sharing going on. It's very encouraging to see our industry is in good hands.
Storage is playing a key role at Pulse, of course. There is a good understanding that clouds run on data, and data needs storage. So, it makes sense that smarter clouds need smarter storage. The connection between storage and top business trends has never been clearer or more relevant to IT.
Highlights of the Monday Storage Track included sessions by Hutchison Regional Medical Center, Chesapeake Energy, and Predetar.
Alistair Mackenzie, Predatar CEO, spoke about several successful clients, including the world's largest cloud service for the education market. Predatar offers a cloud backup solution based on TSM. Predatar includes a dashboard for Line of Business managers that can significantly improve internal communications, reduce complexity and reduce costs.
Paul Conway, from Chesapeake Energy shared experiences using Tivoli Storage Manager Operations Center to manage large workloads with confidence, and without heavy reliance on scripts and experts. As Paul showed screen shots of his TSM Operations Center deployment, his mantra was, "and that was another homegrown script we were able to get rid of".
Ron Hess, Hutchinson Regional Medical Center, described his organization's transformation to hybrid cloud data protection from traditional enterprise backup. Ron said the biggest advantages were faster backups, faster restores, and a savings of 10 to 12 hours per week In administration time.
IBM-led storage sessions were excellent, as well. In the Storage Track kick-off, Ian Smith, IBM's Director of Storage Management described trends we can expect to see in storage, including:
Data location transparency
Data protection transparency
Analytics enabling hybrid clouds
Active risk avoidance
Extending Ian's comments, Rachel Dines from Forrester Research offered 3 tips for Data Protection:
Move beyond backup and Disaster Recovery ... instead, think about business resiliency
Embrace the cloud ... it's here to stay
Prioritize efficiency above all else ... because data is growing but IT budgets are flat.
Thomas Bak, CSO of cloud data protection provider Front-safe commented, "IBM is pushing change more than ever before."
If you're attending Pulse2014, please comment with your highlights of the day.
Mike Barton is a Worldwide Storage Marketing Manager for IBM Cloud & Smarter Infrastructure software.
The opinions expressed herein are sorely mine
Can you believe it, the day is final here, the start of Pulse 2014, The Premier Cloud Conference!
Today has already brought forth some great content and networking opportunities for attendees interested in the storage portfolio.
For the business partners, today was the one day Business Partner Summit where partners from around the world got to hear key messages, results of 2013, market shift analysis and even get inspired from various IBM executives like Sandy Carter, General Manager, Ecosystem and Social Business Evangelist; Deepak Advani, General Manager, Cloud & Smarter Infrastructure; Lou Atanasio, Vice President Global Sales, Cloud & Smarter Infrastructure and list goes on.
Some key storage mentions in the Business Partner Summit can be summed up in the following tweets:
#ibmstorage is a priority focus, #ibmtsm 7.1 delivered on a great user interface for clients says Deepak Advanti
@rodneyforeman promoting the great business partners @CobaltIron and @Frontsafe some #ibmstorage & butterfly tool
@rodneyforeman instills confidence in IBM data protection software.. clients that leave always come back to value of #tsm
@PredatarUK is innovative.. #ibmtsm on the mobile phone, highlighted at #ibmpulse
Mark Register announcing great incentives for partners to make more $ in 2014 at #ibmpulse
IDC, Darren Bibby says the #cloud is inevitable. Is fear or opportunity driving you Partners? #ibmpulse
For the storage client who attended today there was plenty of networking opportunities through the storage user group meeting that met for about 3 hours. At the end of the meeting these two gentlemen exchanges conversations about their storage environment.
Today started the four day offering at Pulse of Hands-on Labs and Certification Testing. Eight Storage software certification exams are available which makes up 10% of all exams that will be taken over the four day period. As for the Hands-on Labs you can explore 12 different storage labs on any one of the 48 computers, 10 more computers then 2013's Lab offerings.
Pulse 2014 promises to be a great week for the storage enthusiast starting tonight with the Solution Expo opening up at 6:00pm PT offering 4 storage peds, a Meet the Expert session, an Expo Theater session along with many partner booths.
Stay tuned for daily recaps of Pulse 2014.
Danyel Otteson, WW Storage Marketing Manager for IBM
The opinions expressed herein are sorely mine
Plan your days to maximize your time and opportunities at Pulse 2014. To get started log in to your account and access the agenda builder tool. You can find & schedule sessions and save it as “My Agenda”.
If you have not registered yet and planning to attend Pulse, here is the thing for you. You can preview Pulse sessions and save the agenda using sample agenda builder. And once you register for Pulse, you can import this agenda into the agenda builder tool.
To list all the storage sessions select Stream as Optimizing IT & Service management and Track as Unified Recovery & Storage Management. This track focuses on range of systems, storage, software and services designed to maximize and protect data, featuring best practices, implementation stories and case studies on unified recovery and storage.
If you find a little hard to navigate directly to the storage sessions through these tools, here is your guiding star. Search by storage session# as mentioned on the chart below to quickly add these to your activities.
And remember your all things at pulse is at #IBMPulse
Key ingredients to a great product in the market are an innovative design, a robust architecture and a good development plan. The Dev@Pulse event at Pulse 2014 provides a great platform for developers to expand their skills, knowledge and start a relationship with IBM.
IBM has opened it’s Pulse conference doors to both IBMers and non IBMers from the world of mobile app and new cloud-based platforms to talk about their experiences, designs and products in this two day FREE event.
Design, Develop, Deploy.
Designers and Developers are invited to attend sessions that cover seven major streams:
Game Design & User Interface
Designing through cloud based platforms
Design in a MobileFirst economy
Futures in Cognitive Computing and AI (Yes! We will talk about Watson)
Impact of design and technology on the world
Development in the Open World
Rapid App Development and Open Source Software
Day 1 will close with an interactive code bash while partying with the DJ at the MGM Grand’s Hakkasan Nightclub while Day 2 will end with live demos by Andrew Spyker and Jerry Cuomo, IBM Software experts, who will walk you through the historical use case that won the best application mash-up from Netflix.
What else can you do at Dev@Pulse?
Besides attending the content rich TED talk-like sessions, you can get your hands on lab with IBM products like Cloud OE, WorkLight, SoftLayer and JazzHub. And at the end of Day 2, you can walk into the Pulse trade show and attend the main key note of the Pulse Conference.
In the past two years that IBM acquired Butterfly, it generated hundreds of Analysis Engine Reports (AER) analyzing billions of gigabytes and established facts about Tivoli Storage Manager (TSM) that should make competition sit up and notice.
The Backup Analysis Engine report from Butterfly Software uses light-touch, agent-less software technology to analyze existing heterogeneous data backup environment. It is a non-intrusive analysis based on empirical production data collected in minutes and incorporated into the Backup Analysis Engine report from IBM Butterfly Software.
Why is Butterfly important?
Gartner Magic Quadrant: Backup and Recovery 2013 Competitive analysis says between 2012 and 2016, one-third of organizations will change backup vendors due to frustration over cost, complexity and/or capability. To be able to say conclusively that TSM solution can save backup infrastructure costs by as much as 38% when compared to some of the other competitive products opens the door for IBM to go get these 33% of the organizations looking for a change.
AER is the Key
More demand for AERs is expected with the launch of the automated “self-service” AER generation model. Scheduled to go live at the beginning of 2H 2014, it will scale out as a service to IBM and its Business Partners. These facts drive home the fact that Butterfly AERs have metamorphosed into a well accepted and standard approach to storage infrastructure analytics.
Meet the Butterfly Storage and Backup Assessment Team at Pulse 2014
If the butterfly flutter has caught your interest, visit Pulse 2014 on Feb 23-26 at Las Vegas and meet the folks who deliver Butterfly Storage and Backup Assessments in the IT Optimization section of the IBM booth. Find out how your company can use business analytics to dramatically lower the cost of running your backup and recovery or primary storage infrastructure.
For those of you that have been thinking about leveraging hardware snapshots to protect your Windows application and file servers, I wanted to point you to some really nice videos that Sean Sperry has put together. Sean has written and recorded a series of videos about the new FlashCopy Manager 4.1 for Windows. They cover a variety of topics like Exchange Server 2013, SQL Server, File System protection, remote operation, and three separate videos about using PowerShell and its integration with FlashCopy Manager.
If you have ever wondered how FlashCopy Manager on Windows works and the new functions and features of version 4.1, you should really check out those videos.
Have a great day!
As song writer, Andy Williams says in what is know as one of the top 10 holiday songs, "It's the most wonderful time of the year with kids jingle belling and everyone telling you "Be of good cheer", It's the most wonderful time of the year...". While the holidays maybe over, one of the most wonderful times of the year is the new IBM Premier Cloud Conference, Pulse 2014. There might not be kids at the conference ringing bells, nor people telling you to be of good cheer, but there will be plenty of excitement with your peers and experts as everyone is learning the latest strategy/product developments along with wonderful networking opportunities, so that everyone can all make bold business moves in 2014.
For those of you who have a passion for Storage you will be pleased to know that IBM Pulse 2014 will host the Unified Recovery and Storage Management Track within the Optimizing IT & Service Management Stream. The Unified Recovery and Storage Management track will focus on sharing best practices, success stories and roadmaps with regards to systems, storage, software and services.
Let me take a few moments and give you some answers to some FAQs.
Question: Will there be enough storage sessions to fill three days worth in the Unified Recovery and Storage Management Track?
Answer: Yes! 24 sessions showcasing trends like Cloud, Analytics and Open Stack along with sessions on Tivoli Storage Manager, Virtual Storage Center and more!
Question: Client breakout sessions are always a highlight of the conference, what could I expect?
Answer: We have 7 client sessions along with 2 Partner with clients sessions. You could attend client sessions by China Bank, National Grid, Hutchinson Regional Medical Center and even TD Bank.
Question: Besides the storage breakout sessions what other opportunities do I have to gain knowledge and network?
Answer: 1 - BOF (Birds of a Feather) session, 2 - Expo Theater talks, 4 - IBM pedestals in the Expo Center and many business partner booths, 4 - Meet the Expert Sessions, Labs, Certification and so much more!
Question: I'm interested in previewing some sessions. How can I learn more?
Answer: IBM Pulse is offering the sample agenda builder for anyone not registered for the conference. If you are already registered for Pulse 2014 you can build your agenda
Question: Pulse 2014 sounds great, how can I justify attending?
Answer: Download the Business Justification Letter and share it with your business today
On a personal note, what a privilege it has been to participate in the IBM Pulse conferences for the past 6 years along with the many other "Tivoli" conferences prior. One of my highlights has always been the opportunity to see friends and co-workers who share the same passion for this world of IT. IBM Pulse will be "one of the most wonderful times of the year" and a conference where you can truly network and learn so that you can make those bold moves. Learn more by checking out the IBM Pulse website.
Hope to see you at IBM Pulse 2014 in Las Vegas, February 23-26
Danyel Otteson, WW Storage Marketing Manager for IBM
The opinions expressed herein are sorely mine
I am often asked... "When can I use FlashCopy Manager with my EMC disk array?" (substitute "EMC" with your favorite vendor)
With FlashCopy Manager for Windows, you can leverage hardware snapshots for any disk array that has a VSS Hardware Provider. This is because Windows has a built-in architecture (referred to as "VSS") that enables pluggable snapshot support. We wrote a developerWorks article that explains how this works and how it integrates with TSM a few years ago. (Note: This article refers to "TSM for Copy Services" instead of "FlashCopy Manager" because it was written before the product name was changed.)
But, with FlashCopy Manager for UNIX and Linux and FlashCopy Manager for VMware, you must wait until support is added for your desired disk array. Last year, IBM partnered with Rocket Software to develop a device adapter pack that plugs in to FlashCopy Manager for UNIX and Linux and FlashCopy Manager for VMware to extend support to more storage devices. You install it on top of an existing FlashCopy Manager (version 4.1 or later) installation on the application server being protected by FlashCopy Manager for UNIX (or on the proxy backup server in case of FlashCopy Manager for VMware) and configure it to talk to the storage device. After that, you are able to leverage the power of FlashCopy Manager snapshot protection for the hardware device supported by that device adapter pack!
At the end of last year, Rocket Software released support for EMC Symmetric (VMAX and DMX). They are planning to add more disk arrays in 2014. If you have devices that you want to see added, contact Rocket Software.
Have a great day!
IBM recently published reference architecture blueprints to simplify Tivoli Storage Manager (TSM) sizing and deployment, “Blueprint and Server Automated Configuration for Linux x86". Feedback from IBM Business Partners has been positive. In December 2013, Version 1.2 was released for free download.
What is a Reference Architecture Blueprint?
A reference architecture blueprint is a detailed hardware specification designed to manage a specific workload. In this case, the blueprints specify hardware requirements for small, medium and large TSM workloads, using Best Practices for data protection.
Why Use Reference Architecture Blueprints Instead of Sizing?
Traditional backup server sizing is extremely flexible and recommended for unique workloads or where precision is critical. Most of the time, however, a reference architecture blueprint can reduce time and complexity, and improve data protection through standardization and automation.
IBM reference architecture blueprints for TSM have companion configuration scripts that set up TSM for the requested workload quickly and consistently.
I supported TSM for 5 years as an IT Specialist Manager, and have seen many clients struggle with traditional backup server sizing. Even if you can capture details about the current backup workload, which is often impossible, you have to estimate the data growth rate. Sizing errors can result in unhappy application owners or an inability to meet recovery objectives. In contrast, a reference architecture blueprint takes you to a known destination quickly and safely.
Recently, TSM experts had a TSM sizing discussion on ADSM.org. Baltimore-Washington TSM User Group Member Wanda Prather, Stefan Folkerts, and Sergio Fuentes discussed sizing variables: Workload, hardware, storage features. As Wanda says, sizing is, “both an ‘it depends’ and a ‘what not to do’ answer.” I recommend reading her post if you’re interested in backup server sizing.
Reference Architecture Blueprint Details
These reference architectures are based on x86 hardware running Linux and are optimized as disk only storage using TSM data deduplication technology. They have been tested to determine the optimal workloads and limits for each size: Small, Medium or Large. The blueprint includes a document, or “Cookbook”, that describes the three reference architectures in detail, including IBM hardware model numbers and configuration requirements.
IBM also includes two scripts to speed up the installation and configuration, increasing time-to-value:
The first script does a configuration check that will verify the hardware configuration meets the blueprint specifications, validate Linux kernel settings, and verify the configuration of required file systems prior to running the standard TSM Server installation. The script also configures the TSM Server using best practices and: creates a DB2® instance, defines deduplication storage pools with optimal performance settings, defines administrative maintenance tasks optimized for de-duplication scalability, defines TSM database backup to disk, creates a dsmserv.opt file with best practice option overrides, creates policy domains for database, mail and file servers with management classes for 30-, 60- and 120-day retention, and defines backup schedules for all client types that can be easily selected when deploying the desired client workloads.
The second script runs simulated TSM database and storage pool workloads and provides performance measurements that can be used to compare as a reference against those measured on the blueprint configuration.
Documentation: srv_blueprint_linux_x86.pdf. Size: 564 KB
Scripts: tsmconfig.zip. Size: 47 KB
Please share your experiences with TSM reference architecture blueprints and backup server sizing. What works for you?
Mike Barton is a Worldwide Storage Marketing Manager for IBM.
The opinions expressed herein are sorely mine.
IBM is looking for customers and business partners to participate in the Beta and Early Access Programs for IBM SmartCloud Virtual Storage Center.
Both the Beta and Early Access Programs (EAP) will start later this month and provide participants with an opportunity to influence the design of future Virtual Storage Center enhancements by providing feedback directly to development.
Virtual Storage Center includes all Tivoli Storage Productivity Center functions plus Advanced Analytics such as Storage Tiering Automation, VMware Integration (Clustering support and vSphere Plug-in), Self Service Provisioning and more.
Tivoli Storage Productivity Center and Virtual Storage Center customers are all invited to participate in these programs. As topics are introduced the facilitator will define the boundaries between what is included in Virtual Storage Center versus Tivoli Storage Productivity Center.
To request enrollment in the Beta program, submit the VSC/TPC Beta Signup form.
To request enrollment in the EAP program, submit the VSC/TPC EAP Signup form.
For any questions, contact Mary Anne Filosa: email@example.com
For information, see the Downloads page.
IBM is looking for candidates to participate in a beta program for an upcoming release of Tivoli Storage Manager.
The beta program is planned to start in late January 2014 including worldwide participation to obtain customer and business partner feedback on the release.
If you are interested in enrolling in this beta program, please submit a sign-up form here:
For any questions, please contact Mary Anne Filosa, firstname.lastname@example.org.
IBM is looking for candidates to participate in an Early Access Program for an upcoming release of Tivoli Storage Manager. An Early Access Program (EAP) consists of web conferences with worldwide participation to obtain customer and business partner feedback on the release's design.
If you are interested in enrolling in this EAP program, please submit a sign-up form here:
For any questions, please contact Mary Anne Filosa, email@example.com
Did you happen to see IBM's announcement on October 29th for the new Tivoli Storage Manager 7.1 and FlashCopy Manager 4.1? If not, go take a look. There are a lot of really cool new features and functions that you need to see. It will available for electronic download on December 13, 2013.
TSM and FCM continues to invest in the Operations Center, virtualization support, application integration, security, centralized management, deduplication, resiliency, useability, ease of use/install, and more. Go read the announcement letter and you will see what I mean.
If you want to see some of this in action, contact your IBM rep.
Backup redesign continues to be toward the top of most analysts’ lists for 2013 IT priorities. I’ve talked a lot about some of the catalysts behind this trend like data growth, big data, VMware and software defined storage. With IT managers redesigning, the incumbent enterprise backup vendors have a lot of motivation to offer innovative solutions that are a bit ahead of the times. The leaders have all placed strategic bets on what the winning formula will be. I discussed these bets in my post “Forrester’s take on enterprise backup and recovery.”
For its part, IBM is being quick about helping IT managers redesign. The help starts with a clear understanding of the economic benefit a redesign can bring. After all, in today’s environment few IT managers make technology moves simply for the sake of technology. Storage is about economics. I discuss this more fully in my post “Does trying to find a better economic approach to storage give you ‘Butterflies’?” But there is still efficient technology that enables these economic savings, and the person in IBM who is ultimately responsible for the technology in IBM Tivoli Storage Manager (TSM) is the product manager, Dr. Xin Wang.
Recently I spoke with Xin about the important shifts IT managers are facing and how she is helping IT managers reimagine backup.
The Line*: Xin, I’m going to start with the “Dr.” part of your title. Should folks call you the Backup Doctor?
Xin: (laughing) Well, I don’t know about that. I’m actually a doctor of Applied Physics. One thing that drove me to earn a PhD and has moved me ever since is that I love to learn. I started my career in IBM hard disk drive research, spent some time as a storage software developer and development manager, and have now been working with backup clients as a product manager for several years.
The Line: Wow, I could probably do an entire post just on your career. But let’s stay focused. What have you learned about the challenges IT managers are facing and this whole backup redesign movement?
Xin: It’s interesting. The challenges aren’t secret but they carry big implications for backup. Data is growing like crazy; that’s no secret. But it is now so big that the old method of loading an agent on a server to collect and copy backup data over a network to a tape isn’t keeping up. So IT managers are redesigning.
And what about servers? Servers aren’t servers anymore. Thanks to VMware, they are virtual machines that come, go and move around in a hurry. Traditional backup is too rigid. So IT managers are redesigning.
Administrators are changing too. The generation of backup admins who grew up tuning the environment is giving way to a new generation of backup, VMware and cloud admins who need much more intuitive and automated management tools. And so IT managers are redesigning. (Editorial comment: I discussed the change in administration in my post “Do IT managers really ‘manage’ storage anymore?”)
The Line: Okay, I think I’m seeing your trend. IT managers are redesigning. And it seems like you’ve got a clear idea of why. Can we take your list one at a time? I think my readers would be interested in what you are doing with TSM in each of these areas.
Xin: Sure, that makes sense.
Check back for part 2 of the interview in which Xin shares her near term plans for TSM. If you have questions for Xin, please join the conversation by leaving a comment below.
*The Line is my personal blog, and when it appears in the interview, it represents me as the interviewer.