Cloud & Smarter Infrastructure Storage Blog
Amalore Jude 270003DGKQ email@example.com Tags:  ibm-tpc ibm storage-resource-manageme... tivoli-storage tivoli ibmsoftware storage-blog tivoli-storage-productivi... storage-software storage-management tpc ibm-storage ibm-srm 1,761 Visits
In many organizations today, storage replication is riddled with manual errors and/or poorly written in-house scripts that often provide no view of overall copy environment status. Additionally, setup and ongoing management of large-scale copy services is increasingly becoming cumbersome. Tivoli Storage Productivity Center (TPC) enables simplified yet comprehensive control over replication process. With the release of TPC v5.1 in June 2012, the replication management capabilities are now well integrated into the TPC core license.
TPC extends support for FlashCopy, Metro Mirror, Global Mirror, and Metro Global Mirror sessions. While providing central view of the replication environment, TPC provides end-to-end management and tracking of copy services, including both planned and unplanned disaster recovery procedures. In addition, TPC enables practice volume sessions that allow storage managers to test their DR environment without interfering with daily DR operations.
The following new capabilities were added to TPC v5.1:
Failover operations that are managed by other applications
Applications such as the IBM Series i Toolkit, VMware Site Recovery Manager, and Veritas Cluster Server manage failover operations for certain session types and storage systems. If an application completes a failover operation for a session, the ‘Severe’ status is displayed for the session. An error message is also generated for the role pairs for which the failover occurred.
Additional support for space-efficient volumes in remote copy sessions
You can use extent space-efficient volumes as copy set volumes for the following IBM System Storage® DS8000® session types:
• FlashCopy® (System Storage DS8000 6.2 or later)
• Metro Mirror (System Storage DS8000 6.3 or later)
• Global Mirror or Metro Global Mirror (System Storage DS8000 6.3 or later)
Reflash After Recover option for Global Mirror Failover/Failback with Practice sessions
You can use the Reflash After Recover option with System Storage DS8000 version 4.2 or later. Use this option to create a FlashCopy replication between the I2 and J2 volumes after the recovery of a Global Mirror Failover/Failback with Practice session. If you do not use this option, a FlashCopy replication is created only between the I2 and H2 volumes.
No Copy option for Global Mirror with Practice and Metro Global Mirror with Practice sessions
You can use the No Copy option with System Storage DS8000 version 4.2 or later. Use this option if you do not want the hardware to write the background copy until the source track is written to. Data is not copied to the I2 volume until the blocks or tracks of the H2 volume are modified.
Recovery Point Objective Alerts option for Global Mirror sessions
You can use the Recovery Point Objective Alerts option with IBM TotalStorage Enterprise Storage Server® Model 800, System Storage DS8000, and System Storage DS6000™. Use this option to specify the length of time that you want to set for the recovery point objective (RPO) thresholds. The values determine whether a Warning or Severe alert is generated when the RPO threshold is exceeded for a role pair. The RPO represents the length of time in seconds of data exposure that is acceptable in the event of a disaster.
Learn about these enhancements and more here.
For more information on TPC, visit ibm.com. Download the 2012 Gartner's Magic Quadrant for Storage Resource Management and SAN Management Software, compliments of IBM, here.
Richard Vining 2700019R2A firstname.lastname@example.org Tags:  recovery blog backup deduplication customer experience storage unified 1,597 Visits
I Have New Job!
Interop New York 2012 / Enterprise Cloud Summit – Oct. 1 – 5, New York
IBM InterConnect 2012 – Oct. 9 – 11, Singapore
SAP TechEd – Oct. 15 – 19, Las Vegas, NV
IBM Information On Demand – Oct. 21 – 25, Las Vegas, NV
IBM Business Without Limits Storage Days – various dates & locations
Oct. 18, PhiladelphiaOct. 25, Columbus
Oct. 30, Jacksonville – registration url TBD
Nov. 13, NYC – registration url TBD
Your experience with our products is only one pillar in the building that we’re trying to construct. How does it tie in with your interactions with our marketing and sales teams? Does our story match our solution capabilities? Are you getting what you were promised?
Does the product documentation provide the answers to your questions, or help to avoid needing to ask the questions at all?
And what about support? A recent survey by STORAGE Magazine of enterprise backup software users rated IBM #1 in the category of support. But what can we be doing better, or differently, to keep you delighted in your relationship with IBM?
At the end of the day, I’m looking at this role in 2 ways:
- What can we fix or improve?
- How can we ensure that everything new that we do is viewed through a customer experience lens?
To be successful, I’m going to need the help of a lot of people who have a vested interest in our success – across all facets of our business, but especially from our customers and partners. Please reach out to me at email@example.com with any ideas or comments.
Kalyan Pola 2700040VYM firstname.lastname@example.org Tags:  storage backup ibm ibm_events data unified deduplication recovery business_without_limits tivoli_storage_cloud reduction 1,385 Visits
IBM’s Business Without Limits
Recently, I had the distinct pleasure to deliver a presentation on Data Storage and Compliance at the IBM Tivoli event 'Business Without Limits 2012' in Bangalore, India. There are more than 100 attendees who attended the event from almost every industry.
My Track for the day: Addressing Data Growth, Threats and Compliance; Unified Storage Management
The volume, velocity and importance of data have increased dramatically during the past few years to the point where most backup and archiving solutions can't keep up with the scalability, functionality, performance, reliability and budget realities of today and tomorrow. Attendees understood how to reduce backup data capacity by as much as 95%; how to reduce the amount of new data at risk by 90% or more; and how to simplify global data recovery operations and achieve compliance by leveraging a unified management platform.
I was privileged to present in such an interactive session, where customers understood how our broad product portfolio will help in addressing their business challenges.
IBM now brings ‘Business Without Limits 2012’ to several cities across the United States in October and November. This is an exclusive IBM Tivoli event designed to increase awareness and thought leadership among the IT managers, Infrastructure leaders, Systems Administrators, Storage Managers, and Data Center Managers. IBM’s Business Without Limits event is coming soon to the following cities:
· Oct 18: Philadelphia
· Oct 25: Columbus
The event will focus on how IBM’s Integrated Service Management strategy brings together the different capabilities to enable integrated delivery of business services across complex, interconnected physical and digital infrastructure.
IBM’s Business Without Limits event will have the following Storage Tracks:
• Understanding the pivotal role of storage in modern data center
• Modernizing backup and unifying recovery
• Send your data protection headaches to the cloud
• Advanced storage analytic and reporting
This conference will explore how you can capitalize on the opportunities of a smarter planet and remove the barriers to innovation that will help you achieve “Business without Limits.” As today’s leaders are transitioning to smarter, flexible cloud infrastructures that speed the delivery of innovative products and services, effective storage management becomes a critical component of that success. Please join us at this event to learn more!
Maria Huntalas 1200007VFS email@example.com Tags:  protection;deduplication software;cloud virtualization;data migration;business recovery continuity;data network;data recovery;data software; backup;backup recovery;storage diaster area storage;data online storage;storage 1,203 Visits
IBM Systems & Software InterConnect 2012 is almost here! Are you registered yet?
IBM is inviting more than 2,500 global leaders in business and technology to attend this first-of-a-kind, cross-IBM event taking place October 9-11, 2012, at the Resorts World Sentosa, Singapore.
Join us at InterConnect and you will learn directly from successful IBM clients, technical decision-makers and industry experts who will share best practices for achieving your organization’s strategic goals. They'll explain how they’re fulfilling the vision of their senior leadership – so you can define a path to turn your opportunities into outcomes.
What is InterConnect really about? Making connections. As an attendee, you’ll have numerous opportunities to network and meet one-on-one with your peers, IBM leaders, industry experts and global companies that are achieving accelerated growth.
You will also have the opportunity to participate in rich "Hot Topic" sessions hosted by senior IBM thought leaders that showcase successful business strategies that leverage the breadth and depth of IBM capabilities, including:
· Changing the Economics of IT with IBM PureSystems
· Leveraging Security Intelligence to Protect Your Most Valuable Corporate Assets
· Rethink IT. Reinvent Business with Cloud Computing
· Transforming Critical Business Processes
· Unlocking Opportunities with Big Data Analytics
· Gaining Competitive Advantage Through Software Innovation
· Creating Exceptional Experiences By Combining Social and Commerce Best Practices
· Speeding Innovation and Extending Reach with Mobility
· Transforming IT for Insight and Efficiency with Smarter Storage
· Enabling Growth with Critical Information Systems
In the Smarter Storage session, you will have the opportunity to hear directly from IBM’s General Manager of System Storage & Networking, Brian Truskowski, as well as Laura Guio, VP & Business Line Executive for IBM Storage. Attend this session to gain valuable insights from clients who are transforming their business with IBM Storage solutions, while meeting budget constraints at the same time. Learn best practices for optimizing your storage management performance and cost, and find out how IBM Storage can increase the return on investment of your existing storage systems.
The Smarter Storage session will also feature key Tivoli storage announcements focused on storage virtualization and taking your storage to the cloud. You won’t want to miss this!
For more information and how to register: IBM Software & Systems InterConnect 2012.
Michael Barton 100000SJBP firstname.lastname@example.org Tags:  analytics ibm svc virtualization information-lifecycle snapshot smartcloud tiering vmworld storage cloud-storage business-transformation 2,782 Visits
As an IBM marketing manager, my job includes writing about storage technology. This post is about more than technology, though. It’s about a new breakthrough capability for managing storage costs and service levels.
I recently met with IBM Distinguished Engineer, Mike Sylvia, who has been working on a Business Transformation project to enable automated right tiering for storage in IBM data centers. Right tiering is the notion that data should be hosted on the optimal storage tier to balance cost and performance requirements.
Mike explained that applications tend to be hosted on top tier storage. When he analyzed actual usage patterns, Mike found most data can be effectively hosted on lower cost storage. Mike’s project put numbers to a problem that is often hidden from view and, until now, nearly impossible to solve.
Hosting data on the wrong storage tier turns out to be a huge efficiency problem. Mike predicts IBM will save $13 million over 3 years in one data center, by periodically moving data to the right tier. During the pilot, users saw their cost for storage drop by 50% per TB on average. This is big.
Like many advancements, IBM’s automated right tiering capability is accomplished by integrating existing technology. Mike Sylvia’s project combines storage virtualization, storage management automation and analytics. Today, IBM offers the technology in a bundled solution called SmartCloud Virtual Storage Center.
How does it work?
Step 1. IBM’s storage virtualization controller collects detailed usage metrics about storage it manages throughout the data center, without impacting application performance.
Step 2. IBM’s Storage Analytics Engine studies usage patterns over time to understand performance requirements.
Step 3: Storage tier recommendations are generated in reports that can be shared with application owners and IT management.
Step 4: Storage virtualization enables online data migration, with no disruption to applications or users.
Repeat: Usage patterns change over time, of course, so right tiering becomes an ongoing process.
Why does it work?
Automated right tiering delivers the efficiency benefits of Information Lifecycle Management without the headaches and hidden costs. Automated right tiering has significant benefits for both data owners and IT leaders, so everyone wins.
For example, application and database owners can gain the following benefits:
Applications can move to top tier storage when they need it, without waiting for a maintenance window.
Average storage costs drop significantly, without a drop in services.
IT leaders benefit, too. For example:
Storage tier decisions are based on analysis of actual usage patterns, not predictions. Storage performance management tasks are eliminated.
Data can quickly and easily be moved back to its original storage tier if requested, without incurring an outage.
IBM automated right tiering works with most storage systems, so deployment is nondisruptive.
The technology that enables automated right tiering has significant additional benefits, such as the ability to eliminate scheduled outages for storage system maintenance.
Problem solved. How has your organization addressed the storage right tiering challenge?
Watch a video of Mike Sylvia describing his automated right tiering project at the IBM Edge conference in June, 2012.
Listen to IBM storage virtualization expert and master inventor, Barry Whyte’s 2-part webcast called, “Storage Virtualization - IBM SVC – Benefits”, in April, 2012
Visit IBM’s Virtualized SAP Demo and other smarter solutions at VMworld August 26-30, 2012 in
IBM has bundled automated right tiering technology into a new solution called SmartCloud Virtual Storage Center, available through IBM sellers and Business Partners.
Hamsa Srinivasan 270005CU9U email@example.com Tags:  flashcopy_manager fcm tsm datastores recovery vmworld tivoli_storage_manager virtual_machines restore virtualization data_protection vmware 1,925 Visits
Backup 1000 virtual machines in less than 36 minutes
Is it possible to achieve higher levels of data protection, recovery and availability for the virtualized systems than in your non-virtualized environment? Yes, is what you will hear from IBM and VMware at VMworld® 2012.
We’re all aware of how data protection and recovery has only gotten more complicated with the explosive growth in server virtualization. Applications running on virtual environments are becoming even more critical for business success, and the data volumes residing in virtual environments are growing in leaps and bounds. Also, given the shared physical resources of ESX/ESXi systems, a smarter approach to I/O intensive processes such as backup and recovery are needed.
As a virtual environment user, if you’re looking for faster backup and restore for the VMware datastores, then IBM Tivoli Storage FlashCopy Manager Version 3.1 (referred to as FCM 3.1) is the answer. It is designed to handle high demands - but how quick can it be?
Seeking to expunge all doubts, and recognizing the demand for efficient and fast backup of virtual machine data residing in VMware datastores, the Tivoli Storage Manager performance team carried out a benchmark test.
To assess how fast FCM 3.1 can meet the data protection demands from VMware virtual environments, the team conducted tests on VMware environments that have up to 1000 on-line virtual machines with a total capacity of 18 TB of disk space.
The results were astounding. Test results for up to 1000 virtual machines (the maximum tested) showed that FlashCopy backup elapsed time increases linearly with the number of virtual machines:* 1000 virtual machines can be backed up by FCM 3.1 in 36 minutes
* 500 virtual machines can be backed up by FCM 3.1 in 15 minutes
So how is this useful to you? FCM 3.1 provides:* Simplified deployment and management of advanced, application-aware data backup
* Improved backup and recovery times from hours to minutes
* Improved administrative productivity by simplified management and automation of routine tasks
Visit us at VMworld 2012 from August 26-30 at San Francisco, CA to get a preview of how FCM 3.1 can enable higher data availability in virtualized environments.
You can also write to our team for further information at:Sanjay Patel @ firstname.lastname@example.org
Richard Vining @ email@example.com
Michael Barton @ firstname.lastname@example.org
Hamsa Srinivasan @ email@example.com
For more information on Tivoli Storage FCM 3.1, visit http://www-01.ibm.com/software/tivoli/products/storage-flashcopy-mgr/
Richard Vining 2700019R2A firstname.lastname@example.org Tags:  service-management retention recovery storage-blog restore backup deduplication disaster-recovery risk-management tivoli compliance data-reduction archive data-protection unified-recovery-manageme... business-continuity 1,764 Visits
IBM Tivoli Storage Software ROCKS for the 6th Straight Quarter
IBM announced its second quarter earnings yesterday, 18 Jul 12, showing great results in very a difficult macro economic climate. In his remarks on the investor call, IBM Chief Financial Officer Mark Loughridge specifically called out Tivoli Storage as a strong contributor to these results:
"In software this quarter, we had good growth in our business analytics and storage management offerings ... Tivoli software was up 6 percent at constant currency and gained share, driven by storage software growth of 13 percent at constant currency. Tivoli Storage Management continues to perform exceptionally well, growing double digits at constant currency for the sixth consecutive quarter ... Storage hardware revenue was flat at constant currency, with the value continuing to shift to software, as you saw with the ongoing success we’re having in our Tivoli storage software offerings."
The success of Tivoli Storage Software is largely the result of the strong growth of the Tivoli Storage Manager family, our flagship data backup and unified recovery management platform. This is obviously a very competitive and highly saturated market segment - everybody has a backup solution in place - and it's a segment that is projected to grow only 8% this year. So why is Tivoli Storage Manager (TSM) doing so well? We believe its because the requirements for data protection have changed dramatically over the past 3 to 5 years, and we've made the improvements to the product necessary to meet and stay ahead of those challenges.
1. Data is growing at 40% - 60% per year, and legacy backup software, especially those solutions that rely on adding media servers as they scale, cannot keep up with this growth. TSM has seen an 800% increase in it's scalability since 2009, now supporting up to 4 billion data objects in a single TSM server.
2. IT environments have become increasing complex, and important data assets are now created and managed in more places than ever before. Many companies have deployed a wide range of point solutions to handle the different requirements of key applications, virtual machines, remote offices, employee workstations, disaster recovery, etc., but this only brings in more cost and complexity to the point where you lose visibility and control of the overall data protection infrastructure. TSM, however, offers a true Unified Recovery Management platform that ties all of these advanced technologies together in a single user interface, making it easy to ensure everything is protected and can be recovered quickly when something goes wrong.
3. Costs are out of control - mostly due to points 1 and 2 above. Backup is really just an insurance policy - it doesn't add anything to the top line, so you want to spend as little on it as possible. To address this, we've added tons of new capabilities into TSM at no additional cost, including built-in data deduplication and off-site replication, and we've introduced a back-end capacity pricing model that encourages you to take advantage of TSM's outstanding data reduction and data lifecycle management capabilities to further reduce your overall cost of ownership.
We are seeing many customers consolidate their diverse backup infrastructures onto the TSM platform, and we are also seeing success with Managed Service Providers (MSPs), some through the "Backed Up by IBM TSM" partner program, leveraging TSM to offer enterprise-class data protection services to small and medium size businesses and agencies that could not otherwise afford this level of protection.
To learn more about how Tivoli Storage Manager can improve the performance and efficiency of your IT environment, please contact your local IBM rep or Business Partner. We would love to have you be part of our continuing growth and success.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Amalore Jude 270003DGKQ email@example.com Tags:  tpc storage-management storage-software storage-resource-manageme... storage-blog ibm-srm tivoli-storage ibmsoftware ibm-storage ibmstorage tivoli-storage-productivi... 1,625 Visits
Watch IBM CIO talk about IBM's data management challenges, and how Tivoli Storage Solutions enable data protection, improved capacity utilization and cost optimization.
For more information, visit ibm.com.
Kalyan Pola 2700040VYM firstname.lastname@example.org Tags:  tsm blog ibm data idc software system storage file protection recovery archiving rank 1,721 Visits
IDC has recently released its Worldwide Storage Software QView for the first quarter of 2012. In it, IDC estimates that the total Storage Software market for 1Q12 grew about 3.3% over 1Q11. IBM had a solid quarter while Symantec faltered, allowing IBM to take the overall #2 share rank position for 1Q12.
§ In Data Protection and Recovery, IBM held its #2 share rank position, gaining 1.8 points of share over 1Q11.
§ IBM retained its #1 position for Archiving Software growing faster than the market. HP holds #2 spot with its 2011 acquisition of Autonomy.
IBM offers a comprehensive, flexible storage management software portfolio that helps organizations address storage management challenges across the enterprise, including data centers, remote/branch offices and desktop/laptop computers. Learn more about the specific components within the IBM storage software family that can help you create a more responsive and resilient storage infrastructure for your on demand business.
Richard Vining 2700019R2A email@example.com Tags:  archive risk-management retention compliance tivoli storage-blog recovery unified-recovery-manageme... disaster-recovery restore service-management business-continuity backup data-protection deduplication data-reduction 1 Comment 1,920 Visits
June 4, 2012 was a big day for the IBM Tivoli Storage team, with the announcement of IBM Tivoli Storage Productivity Center V5.1 at the IBM EDGE 2012 event in Orlando, FL.
Most compelling in this announcement is the continued adoption of the XIV user experience across the IBM storage family. When IBM acquired XIV in 2008, it brought along arguably the coolest user interface in the storage market. It is simple and intuitive, easy to navigate, and yet provides powerful levels of visibility and control of the storage environment.
Here’s what the new TPC V5.1 main dashboard looks like:
But what was most exciting for me, as the product marketing manager for the IBM Tivoli Storage Manager family (http://www-01.ibm.com/software/tivoli/products/storage-mgr/productline/) was the “Statement of Direction” that was included in the TPC V5.1 Announcement Letter. In it, IBM states that it intends to adapt this advanced administration GUI for use with IBM Tivoli Storage Manager. Woo Hoo!!
The plan will be to roll out functionality in the new UI incrementally. If there are any specific things, beyond the obvious basic functions, that you would like to see in the first release, please drop me a note at firstname.lastname@example.org and I will forward it to Product Management.
Disclaimer: IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.
"The postings on this site are my own and don't necessarily represent IBM's positions, strategies or opinions."
Amalore Jude 270003DGKQ email@example.com Tags:  ibmsoftware ibmstorage storage-blog ibm-storage ibm-tpc storage-management tpc tivoli-storage-productivi... ibm-srm storage-resource-manageme... 1,727 Visits
Mike Griese, TPC Product Manager, presented Tivoli Storage Productivity Center v5.1 to a huge gathering at IBM Edge on the opening day. The video is now available on Youtube.
To view more videos from IBM Edge, visit: http://www.youtube.com/user/IBMEDGE2012
Amalore Jude 270003DGKQ firstname.lastname@example.org Tags:  tivoli-storage storage-software ibm-storage tpc ibm-srm storage-blog ibm-tpc tivoli-storage-productivi... tivoli ibmstorage storage-resource-manageme... storage-management 1,569 Visits
Posted on behalf of Martine Wedlake, Ph.D., Storage UI Architect, IBM Software Group
From talking with customers, we know that it's really important that you find what you need quickly and easily. The original navigation structure for IBM Tivoli Storage Productivity Center (TPC) was built around a resource explorer model -- very much like a windows file explorer. This unfortunately, means you can have a ton of entries in the navigation that you'll need to hunt through to find anything.
For example, I took a look at one of our TPC deployments in the lab and started counting the number of clickable entries in the navigation -- I stopped counting once I got to 1000. Based on how far I got through, I'd say that there were about 1500 or so. I should point out, that this is not a particularly large deployment -- 25 storage systems, 7 servers, 4 hypervisors, 5 fabrics with 46 switches. You can expect a much larger set of entries on larger deployments.
So, we knew pretty early on that we needed to improve the navigation. To do that we switched from a resource explorer view to a by-category view. This allowed us to dramatically simplify the navigation to only 13 high-level categories and no more than two levels deep. No more hunting and pecking to find what you want!
We also made it possible to directly link to the things you want without having to go through the navigation at all. For example, for an SVC storage system's detail page you can link directly to the set of backend controllers in your environment consuming the storage. You don't need to go back out to the navigation menu and then try to track down the servers all over again. Here’s a picture:
The overall concept is whenever you see something interesting; you should be able to drill-down into it. In addition to the navigation of the product, we've spent considerable effort to make the content of the user interface easier and more intuitive; and to make it consistent with the work we had done previously on the Storwize V7000 and SAN Volume Controller user interfaces – if you've seen one of our GUIs, you'll be able to get up to speed quickly on any of the others.
To that end, we borrowed significantly from the Storwize V7000 GUI, for example: configurable tables, visual theme, embedded help system, charting and general icons. Here’s a screenshot of Storwize V7000 GUI to help show the similarities:
Beyond these cosmetic enhancements, we spent a lot of time working with our stakeholders to deliver the content in an intuitive and simplified way. Knowing what to put on the pages and how to simplify the pages involved a dramatic shift in our development process. But, before I move on to that, I really need to highlight the improvements made with reporting.
In this release, we've embraced the Tivoli Common Reporting which includes IBM Cognos. This is a huge step forward for improving your ability to view and create reports for TPC.
To start with, you will not need to know SQL or database schema to create reports -- the drag and drop interface allows you to simply incorporate the data columns you wish to show and Cognos already understands the relationships between the entities. For example, let's say you want to show the volumes connected to a given server. In Cognos, you simply add columns for the Server Name and the Storage Volume into the canvas. The tool already understands the relationships between these entities and will automatically join the data appropriately to show which volumes are mapped to which servers.
Of course, we also provide upwards of 45 or so reports out of the box for those who don't wish to create reports themselves. Another neat feature is that the reports included with TPC can be copied and edited by the built-in editor tool within Cognos, so you can take one of our reports and modify it to your liking. Here are some of the reports that are included with TPC:
Working with our customers is part of the most rewarding aspects of my work here at IBM. For this release of TPC, we employed a radically different development model from what we have done in the past. We like many in the industry used to develop in a methodology called waterfall where requirements are captured and approved at the beginning of the project which leads to a phase of high-level and low-level designs, leading eventually to development, test and delivery to customer. For this release of TPC, we wanted to include customer input throughout the development cycle -- not just at the beginning when collecting requirements.
As such, we hosted 17 sessions with 34 customers, 7 business partners and 4 internal customers spread throughout the development cycle (held monthly). We also sent developers and GUI designers out into the field to talk directly with 7 customers. From these combined sessions, we captured 261 distinct requirements and were able to contain 188 of them within the first phase of development, with 47 being deferred into the second phase. That means that 72% of the requirements are already implemented in the first phase alone, and 90% of the requirements are expected to be implemented by the second phase. This is very impressive, as compared against traditional waterfall development.
The best part of an iterative, agile approach is that we are constantly evaluating the effectiveness of the solutions. We learn right away if something isn't quite hitting the mark, and have plenty of time to make changes to improve it.
As a quick plug, it is not too late to participate in our Early Adopter Program for the next phase of TPC. Please feel free to contact me directly (email@example.com) if you would like to participate. We would love to work with you to make TPC even better.
To learn more about TPC, visit: ibm.com/storage/software/center
Branavan Ganesan 110000SGFR firstname.lastname@example.org Tags:  ibm-storage big-data ibm-tpc ibm-edge 994 Visits
Day 1 at the IBM Edge Conference
I am at the Edge Conference this week with my trusty colleague Nathan Smith (@nsmith01tx), the Rich Media Lead for the Tivoli Digital Marketing Team. As two veteran event attendees, it was refreshing to go to Edge and see a new conference put together with such style and aplomb. Edge used to be four different events. This is the first year that they all got pulled together into this inaugural Edge event.
If you are thinking about jetting out here to catch the last three days don't bother. The conference is sold out. However, you can catch the general sessions on LiveStream. If you jump on twitter while you're watching, its almost as good as being there. Use the conference hashtag #ibmedge to join in the conversation or to listen to the backchannel as it happens. Some of the folks who are out and about are Jon Toigo (@jontoigo), Chris O'Connor (@ChrisTheAnalyst), Ray Luccesi (@RayLucchesi), Al Hollingsworth (@AlHollingsworth) among others. Mary Hall has an excellent who to watch and follow post on influential bloggers and tweeters in the Storage space.
I saw Jon wondering around today and plan to meet him. Alex, from Emulex can also be found at the SocialEdge area along with @staceytabor and the Baptie group. In fact, go to the SocialEdge area and ask @staceytabor about the #storagebeers tweetup planned for Wed at 5pm. It's invitation only, but tell Stacey that @brenny sent you.
I am not going to write about the general session because Tony Pearson has an excellent writeup of it here.
However I will mention that the real time compression for active data announcement got a lot of attention in the backchannel.
I 'd write about the TPC 5.1 release, but Amalore Jude has done a fine job of it here. In fact, if you are looking for news about the TPC 5.1 announce and features, its well worth reading Jude's other posts on the Storage blog. For those in attendance at Edge, there are some great sessions that lay out the TPC 5.1 features and benefits. Gary Fry has one such session where he shares his experiences as a beta tester of the new version.
For those not in attendance, the Tivoli User Community (TUC) is hosting a webcast on the TPC 5.1 release and details. If you are not yet a TUC member then its definitely worth checking out. Last I heard the membership stands at over 20K strong.
On the Social Media front, its great to see a set of very strong bloggers and analysts in attendance and blogging as well as tweeting the event. It seems many have read about the Social Media plans for Edge and are taking advantage of them.
On the lighter side, it was a nice surprise to see an IBM Conference open up with Led Zeppelin's Kashmir, played by Bella Electric Strings.
Comedian Don McMillan (@DonMcMillan) held court during the general session and was a hoot as always. All of these are available for view on replay on the LiveStream channel
And finally, it is a nice bonus to have the conference at a Waldorf. It's the one place where you'd imagine that even conference food would taste good. Well, they did not disappoint so far. Yesterday, I enjoyed a vegetarian Paella, with a plantain salad served with baby shrimp and mixed vegetable. I'll let you know what lunch is like on Tuesday.
Richard Vining 2700019R2A email@example.com Tags:  deduplication tivoli archive backup data-reduction retention restore service-management risk-management compliance business-continuity unified-recovery-manageme... disaster-recovery storage-blog data-protection recovery 1,169 Visits
As a solution marketing professional, I seem to focus on communicating the key features and benefits of my products. In the case of IBM Tivoli Storage Manager (TSM), those things include its scalability, functionality, reliability performance and ability to reduce your costs. However, what we don’t focus on enough, it seems, is the importance of the vendor itself, and its stability, ability to execute, and commitment to provide exceptional customer support.
I was reminded of this by a stream of e-mails originating in South Africa. A large bank there, who we unfortunately cannot name, has been a TSM customer for more than a dozen years. They were recently acquired by a global banking company based in the United Kingdom. In doing its due diligence, the acquiring bank determined that it needed to evaluate some documents that were created, and deleted in the early 2000s.
The South African bank has been keeping periodic copies of its backup tapes, and copies of the TSM database, for long term retention, and had a reasonable expectation that the required documents were somewhere in their stack of tapes. However, they were not following the best practice of transferring the metadata from the database when they upgraded TSM from version to version over the years.
They needed TSM version 4.2, which IBM ended support for in 2002 (ten years ago!). And they needed a version that ran on AIX. Yikes!
The problem was that they needed to create a new TSM Server, using a very old version of the software in order to restore the old TSM database, which would then point them to where the documents were.
Of course, the easy thing to do would be to tell the customer they were out of luck, but that’s not what IBMers do. A worldwide search went out, and one of our long-resident software developers was able to dig out the needed code. The result … the bank was able to retrieve the needed files and completed the acquisition with only a minimal delay.
I came to two conclusions after seeing this story play out. One, you really do need to have a long-term data retention / archive strategy, and follow it. Simply sending backup tapes to a vault is not a viable strategy. You need to worry about how you are to going to restore that data in 10, 20, or more years when all of your IT infrastructure has been refreshed, virtualized, clouded, or whatever comes next. Think about using a content management system rather than your backup software when you need to retain certain information for long periods of time, and plan for periodic migrations of the data to new platforms.
Second, when you fail to follow the advice in ‘one’ above, wouldn’t it be good to have a partner that will go to the ends of the earth to help you out of whatever jam you find yourself in? I know that all vendors aspire to this, and many claim it, but all I can say is that I see it every day at IBM, especially among the Tivoli Storage team. You could do a lot worse. I really enjoy being a part of this team.
I was going to close with a joke about needing to find a player for my stash of 8-track tapes – but that would just be giving away how old I am.
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Amalore Jude 270003DGKQ firstname.lastname@example.org Tags:  tivoli-storage-productivi... tivoli ibm-storage ibm-tpc storage-blog ibm-srm tivoli-storage 2,563 Visits
Today (June 4), IBM announces an enhanced Tivoli Storage Productivity Center v5.1 (TPC) that offers superb usability, unmatched reporting and integrated packaging like no other. Customers, sellers and partners are all excited, quite expectedly.
When we previewed the new user interface in Pulse’12, there were many in the audience who wanted to get access to it right away. The new user interface is in line with IBM’s strategy to offer consistent user experience across its major storage offerings – look and feel is great, navigation is breeze and most importantly, quick access to any information from the main dashboard is simply terrific.
With v5.1, you can access your TPC management console through web. The dashboard not only shows you the capacity and connectivity information, but also details on event alerts, with criticality info, if any.
Entity based views are quite refreshing too. Refer to the sample image below – it shows the overview of a Storwize V7000 system. From this overview screen, you can understand the utilization, activities, data throughput, among many other things.
Click here to watch a short video on ‘TPC’s new user interface’.TPC is now integrated with IBM Cognos - industry-leading business intelligence software capabilities are now brought to you to manage your storage environment more easily and efficiently. Cognos allows you to simply drag and drop metrics for you to assemble meaningful insights – and interestingly, these do not require advanced skills or writing SQL codes.
A sample report created through Cognos…
Well, now the wait is over. To get access to the new user interface and the Cognos-based reporting, talk to your IBM sales representative or IBM business partner today.
Download TPC data sheet. View the 2012 Gartner Magic Quadrant for Storage Resource Management and SAN Management Software, compliments of IBM, here.