What? IBM. Simple. Service Management.
Tiffany Winman 12000065XB email@example.com | | Tags:  product report analyst ovum automation points control visibility simplification tivoli entry portfolio naming service-management
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At the Pulse 2008 conference keynote session, we in the audience gave a knowing laugh when the demo team poked fun at the complexity of IBM products, naming and love for acronyms (e.g., TIDE, TIP, TSM, ITM, TDM, TDI, ISM). Did you know that we even have a "What is?" application in SameTime at IBM to help us quickly look up the various meanings of a given acronoym when were in a conference call?
Thus, I was thrilled when in the Ovum analyst report, "Pulse 2008: IBM simplifies IT service management to facilitate business and IT convergence," I read, "IBM's Pulse 2008 conference reaffirmed the company's attempt to further simplify and leverage its extremely robust Tivoli IT service and infrastructure management offerings while continuing to expand, integrate and leverage their capabilities to better improve the convergence of IT and business. By acknowledging that the traditional IT automation initiatives tended to be silo centric, the ongoing integration efforts within Tivoli solutions are targeting more holistic enablement of IT to better respond to dynamic business needs and industry specific issues."
Excellent. This is our goal! The Tivoli product marketing team, under Zarina Stanford's leadership (even while taking advantage of life's precious moments), has been working hard to simplify the IBM Service Management entry points, and the Ovum report demonstrates we're moving in the right direction! Visibility, control, and automation: learn it, know it, love it! :)
Let us know if you think we're on the right track and/or should be considering other perspectives.
Special trivia: The Tivoli software structure below is the same structure under which Zollar makes his grand Pulse appearance and is the same filmed in "Tivoli: The movie," which premiered at Pulse.