In response to: Happy Social Media Day: IBM's social business transformation journey
Sam, thanks for your time and thoughtful response. I'm aware that
folks in the Lotus community are grappling with the future
direction of Lotus and their role in that space. I look to Ed
Brill, our IBM resident expert in this area, to provide the most
illumination here. His last blog post touched on this topic. It's a
While, to me, IBM is the epitome of a social business, this doesn't
mean we don't all have room for growth. :) That said, I don't want
to mislead expectations. I first joined IBM because of their focus
on user-centered design and their passion to listen to the
community when developing their visions and product roadmaps.
However, as Ed mentions in his blog post, "how we make decisions at
IBM, and when we make them, and how we execute them, is not
necessarily always going to be transparent. A social business is
transparent, but it isn't a democracy or community."
Notes and Domino continue to be a core element of our Social
Business strategy as well as a significant investment for IBM. As
our strategy evolves, we will continue to work with our partner
community to share news--and, in my opinion, in a very transparent
way, as you can see by the very nature of Ed's blog itself.